Pleasant Bay Of Brewster Rehab Center

    383 South Orleans Road, Brewster, MA, 02631
    2.9 · 13 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    2.0

    Caring staff but chronic understaffing

    I have mixed feelings. The staff I met were warm, caring, and many nurses/therapists went above and beyond; the grounds and rooms can be clean and pleasant. But chronic understaffing and poor management left call bells unanswered, long waits, missed care (missing items, inconsistent meals/utensils, delayed relief), and I heard reports of bedsores, dehydration and even assault. Communication and leadership were unresponsive; it's pricey and can be excellent when properly staffed, so visit, ask about staffing/response times, and watch a shift before deciding.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    2.92 · 13 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.4
    • Staff

      3.0
    • Meals

      2.4
    • Amenities

      2.8
    • Value

      4.0

    Location

    Map showing location of Pleasant Bay Of Brewster Rehab Center

    About Pleasant Bay Of Brewster Rehab Center

    Pleasant Bay Of Brewster Rehab Center sits on a big piece of land, about 70,000 square feet across 13 acres filled with gardens, courtyards, and patios, and there's plenty of green space and peaceful places to rest or walk. There are 59 large assisted living apartments plus separate wings for long-term nursing care and a post-hospital rehabilitation unit where licensed professionals and a physician are always on call, day and night, ready for emergencies. Residents have weekly laundry and linen service, and rooms are set up to be comfortable and feel home-like, with simple touches that make daily life easier. For meals, there's restaurant-style fine dining and a focus on providing good food, which might surprise you because they offer gourmet options right there, along with a beauty salon and community rooms for activities.

    There's a high-end fitness center and a heated indoor pool that add a nice touch for those who want to keep up with exercise, including aquatic therapy. Skilled staff help with care after surgery, physical and cardiovascular therapy, and there's special support for spinal health. The center provides outpatient services and uses the latest therapy equipment to help people recover, whether that's after a hospital stay or for planned rehabilitation. There are programs that focus on transitions, end-of-life care, falls prevention, and reducing unneeded medications, trying to keep up with good standards and current healthcare needs.

    Over 150 professionals work there to handle different care needs, and staff coordinate everything using a Care Navigation™ program which helps guide each person through their care plan. Subacute rehab and Urgent SNF™ services are also available to stabilize patients who need close supervision any time of day or night. Pleasant Bay offers respite care for short-term stays, and emergency and behavioral health support when needed. They work with health agencies and are a part of different state and federal healthcare programs, including things like the Affordable Care Act and support for opioid and suicide prevention. Facilities also include a calendar full of activities and events, plus resource tools like symptom checkers and a health library. The focus is on recovery with comfort and warmth, trying to give everyone a safe and stable place to get better or live with support, whether someone's looking for help after surgery, needs long-term care, or just needs some extra help for a short while.

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