Benchmark Senior Living at Putnam Farm

    9 Summer St, Danvers, MA 01923
    • Assisted Living
    • Memory Care

    Warm staff, spotless home, safe

    I placed my mom here and we're very pleased - staff are warm, attentive, and learned her by name, the building is spotless and nicely decorated, meals are good, and there are plenty of activities. The move-in was smooth, leadership and nursing are responsive, and my mom genuinely feels safe and at home. I'd recommend this community to others seeking compassionate, well-run senior living.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.56·(73)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      4.3
    • Amenities

      4.5
    • Value

      2.9

    Pros

    • Compassionate, attentive caregiving staff
    • Clean, well-maintained interior spaces
    • Attractive grounds and outdoor areas
    • Spacious, well-appointed apartments
    • Restaurant-style, creative dining
    • Wide variety of daily activities and outings
    • Secure and knowledgeable memory-care unit
    • Housekeeping and weekly laundry services
    • Medication-assistance and VNA services available
    • Supportive move-in and onboarding process
    • Home-like, small-community atmosphere
    • On-site amenities (library, salon, gym, TV room)
    • Safety features in bathrooms and apartments
    • Continuity of familiar staff in some units
    • Transportation for appointments and field trips

    Cons

    • Inconsistent clinical responsiveness and nurse availability
    • Staffing shortages during nights and peak service times
    • Delayed or inconsistent medication administration
    • Communication gaps between staff and family/care managers
    • Inconsistent sanitation and hygiene follow-through
    • Limited wheelchair/entry assistance and transport scheduling
    • High and opaque pricing with add-on fees
    • Leadership turnover and delays in access to records

    Summary of reviews

    Benchmark Senior Living at Putnam Farm is described across reviews as a well-kept, attractive, and activity-rich community with many strengths for residents who are primarily looking for social engagement and a high-quality residential experience. Reviewers commonly highlight the facility’s cleanliness, modern appearance, pleasant grounds, and a home-like small-community atmosphere. Apartments are frequently praised as spacious and well-appointed; common areas and amenities such as a library, salon, gym, and outdoor walking areas contribute to an environment that many families find inviting.

    Staffing and hands-on caregiving are a consistent positive theme: many accounts emphasize warm, compassionate, and attentive direct-care staff who know residents by name, provide personal attention, and make the move-in process calming. The memory-care unit is specifically noted as secure and staffed by personnel knowledgeable about dementia-related needs. Housekeeping, weekly laundry, on-site VNA services, and assistance with medication administration are cited as helpful practical supports that contribute to resident comfort and family peace of mind.

    Dining and activities are another strong area. Dining is often characterized as restaurant-style and creative, with multiple reviewers describing meals as delicious; at the same time a few accounts mention temporary kitchen short-staffing that produced wait times on occasion. Programming appears broad and consistent with an active lifestyle model: arts and crafts, music groups, memory groups, exercise classes, outings, happy hours, and movie nights are repeatedly noted, giving residents many options for engagement.

    Several reviews raise operational concerns that prospective residents and families should evaluate before committing. Clinical responsiveness and nurse availability are described as inconsistent in some instances, with delays in medication administration and in responding to nighttime needs cited as areas of vulnerability. Staffing shortages during nights and peak service times (including kitchen staffing) are linked to those service inconsistencies. Communication gaps with family members and care managers, occasional sanitation or hygiene follow-through issues, and difficulties obtaining clinical records are additional themes. Leadership turnover and the need for clearer, more transparent pricing (including add-on fees) appear in multiple accounts and may affect continuity and trust.

    Overall, Putnam Farm appears to offer a high-quality residential environment with strong social programming, attractive facilities, and many caring staff members. For prospective residents who prioritize social life, amenities, and a comfortable apartment-style setting, the community may be an excellent fit. Families of residents with higher or more complex clinical needs should inquire specifically about current nursing coverage, night staffing, medication-administration protocols, escalation procedures after incidents, record-access policies, and pricing transparency before moving forward.

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    Location

    Map showing location of Benchmark Senior Living at Putnam Farm

    Benchmark Senior Living at Putnam Farm is located at 9 Summer St, Danvers, MA, 01923.

    About Benchmark Senior Living at Putnam Farm

    Benchmark Senior Living at Putnam Farm sits high on a hill on Summer Street in Danvers, Massachusetts, right next to the Hunt Center, and you'll notice the country manor look with its gambrel-style roof, broad porch, and views clear over tree tops on a good day, which help set a peaceful mood while the place itself feels much like a regular neighborhood with walking paths, flower beds, and a patio for sitting a while to watch the world; the building houses all sorts of living options, including assisted living, independent living, memory care, skilled nursing, respite, and adult day care, as well as a whole range of support services for short-term and long-term needs, and the staff, who go through regular quality training, handle the basics like medication reminders, bathing, and dressing, plus more advanced care for folks dealing with memory loss or rehab after hospital stays, and they run specific programs like the Settlers Program and Homestead Day Program for folks with Alzheimer's or dementia, as well as support for caregivers, and because the property is a continuing care retirement community, residents don't have to move if their needs change.

    Residents can choose private studio or two-bedroom apartments, all with kitchenettes, full bathrooms, and emergency call systems, and there's a good amount of privacy plus help as needed, along with weekly housekeeping, laundry, linen service, internet, and 24-hour emergency maintenance. Meals are cooked in-house with chef-driven menus, adjusted for dietary needs if necessary, and there's a nice community dining room with options for private dining during events, and the staff also help out by providing concierge services, rides to appointments, and outings for shopping, a coffee at Starbucks, or walks in local parks.

    The property has a library, game room, fitness center, resident lounge, beauty/barber shop, and elevators, plus friendly spots outside like broad patios, gardens, and walking paths, all with a view of the neighborhood or surrounding woods, and there's free parking and transportation for errands, doctor visits, and group excursions, which helps residents stay involved in town life, whether visiting the nearby Geriatric Care Center, CVS, or local churches. Pets are allowed, and there's help for every level-independent folks, those who just need help with a few things, and folks needing full-time care or rehab, and because the place used to be called Heritage at Danvers, sometimes you'll still hear older locals use that name.

    Social programs fill the week, with activities aimed at keeping people engaged physically, mentally, and emotionally, and there are special memory care events for those with cognitive impairment. The reputation of the place is strong, with good reviews from residents and families, and it's even won some local awards for service and lifestyle. Benchmark Senior Living at Putnam Farm doesn't promise the moon, but it does offer a safe, well-cared-for place, with personal touches and a bit of a homey vibe, for older adults who want comfort, care, and a good view out their window.

    About Benchmark Senior Living

    Benchmark Senior Living at Putnam Farm is managed by Benchmark Senior Living.

    Benchmark Senior Living, founded in 1997 by Chairman and CEO Tom Grape, has established itself as New England's largest senior living provider and a leading force in transforming senior care throughout the Northeast. Headquartered in Waltham, Massachusetts, the company emerged from Grape's vision to set industry standards after helping write the legislation that brought assisted living to Massachusetts in 1994. Operating approximately 66 communities across eight states—Connecticut, Maine, Massachusetts, New Hampshire, New York, New Jersey, Rhode Island, Vermont, and Virginia—Benchmark serves thousands of residents through its comprehensive care model.

    People often ask...

    Benchmark Senior Living at Putnam Farm offers competitive pricing, with rates starting at a cost of $9,427 per month.

    Benchmark Senior Living at Putnam Farm offers assisted living and memory care.

    There are 29 photos of Benchmark Senior Living at Putnam Farm on Mirador.

    The full address for this community is 9 Summer St, Danvers, MA 01923.

    No, Benchmark Senior Living at Putnam Farm does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Benchmark Senior Living at Putnam Farm. The information above has not been verified or approved by the owner or operator. For exact information, please contact Benchmark Senior Living at Putnam Farm directly. There is no cost for this service. We are compensated by the community you select.

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