Medilodge of Montrose

    9317 Vienna Rd, Montrose, MI, 48457
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Attractive facility, inconsistent care quality

    I liked the clean, attractive building and many staff were friendly, helpful and skilled-therapy/rehab and some caregivers were exceptional. However I also saw chronic understaffing, poor communication, unanswered call lights, missed meds/soiled rooms and lapses in management that led to neglectful episodes. Overall a mixed experience: great facility and some excellent staff, but inconsistent care and responsiveness mean I'd recommend caution and confirm staffing/practices before choosing.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.71 · 157 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.5
    • Meals

      2.5
    • Amenities

      3.9
    • Value

      1.8

    Location

    Map showing location of Medilodge of Montrose

    About Medilodge of Montrose

    Medilodge of Montrose sits over on Vienna Road in Montrose, Michigan, and it's a pretty big place with 121 certified beds and usually about 102 residents living there each day, and while folks talk about how friendly the staff is and how the nurses and aides like Gina and Darcy and the nurses named Ken and Cindy P. try hard to be caring and attentive, the place has also had its share of troubles with a long record of deficiencies-62 in total, with some of these for things like not giving enough help with daily activities and some for call lights in bathrooms not working, so folks might wait for help longer than they'd want, and other reports note trouble with following care plans or infection control, which can be a big deal if illnesses spread. Now, the nurse staffing level sits a bit lower than what you'll see across the state and they have a nurse turnover rate that's higher too, so new faces come and go more often, but the nurses and aides work alongside teams of home health aides, registered nurses, licensed practical nurses, and certified nursing assistants, which means there's a mix of people looking after residents. Medilodge of Montrose, which Generations Healthcare Management LLC runs since late 2013, belongs to a group called Medilodge and connects with other places like Medilodge of Capitol Area, Clare, Frankenmuth, Mt. Pleasant, and more across Michigan. The facility offers nursing home care, skilled nursing, rehab, dementia care, and has assisted living medication management with a Certified Assisted Living Director (CALD) program which makes it more unique, and they say they focus on providing comfort and care and even let families and friends set up FaceTime chats or tours to stay in touch, and the meals are planned by chefs aiming for nutritious options. Folks living there get access to home health aides to help with bathing, dressing, meals, and bed linens, and the staff tries to create personalized comfort and care plans for everybody, whether someone's going through a short rehab stay or needs long-term care, with people who aren't turned away due to race, disability, or other differences, since the place has a non-discrimination policy. You'll see common rooms like a library, game and card room, billiard parlor, arts and crafts studio, a café, and beauty salon, which gives residents places to relax or socialize, though the building itself is described as attractive and set in pretty surroundings and some residents say the therapists are especially helpful in recovery. Medilodge of Montrose gets recognition for things like friendly staff and good activities but still gets cited in state inspections, especially for issues like infection control and not always meeting residents' personal care needs quickly or fully, so it's a place with both positive sides and ongoing points that need attention, and people considering it may want to look at both the services offered and the inspection history when making a choice.

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