Medilodge of Montrose

    9317 Vienna Rd, Montrose, MI 48457
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.67·(161)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.6
    • Staff

      3.5
    • Meals

      2.5
    • Amenities

      3.9
    • Value

      1.8

    Pros

    • Clean, attractive, and well-maintained surroundings
    • Friendly and welcoming staff and reception team
    • Positive experiences with therapy and rehabilitation progress
    • Engaging activities and comfortable family gathering areas
    • Positive food and dining experiences
    • Supportive care during hospice and respite stays
    • Secure entry procedures and attention to visitor safety
    • Individual staff members recognized for attentive care

    Cons

    • Inconsistent staffing levels and high staff turnover
    • Delayed call-light response and limited staff availability
    • Inconsistent bathing, dressing, and incontinence-care routines
    • Medication timing and pain-management coordination concerns
    • Gaps in clinical monitoring and follow-through on care needs
    • Inconsistent therapy engagement and mobility support
    • Weak family communication, callback practices, and discharge planning
    • Variable meal delivery, dietary coordination, and food quality
    • Inconsistent housekeeping and common-area sanitation
    • Variable management accountability and complaint resolution
    • Inconsistent resident supervision and safety oversight
    • Gaps in equipment, supply, and personal-belonging coordination

    Summary of reviews

    Experiences at MediLodge of Montrose vary substantially. Positive accounts describe residents who feel comfortable and well cared for, with friendly staff, clean and attractive surroundings, and helpful reception. Families and residents also praise therapy services, rehabilitation progress, and supportive care during respite or hospice stays. Other accounts describe significant inconsistencies in day-to-day care, particularly for residents who need frequent assistance or have limited ability to advocate for themselves.

    The most common concerns involve staffing availability and responsiveness. Families and residents describe extended waits for call lights, bathroom assistance, and requested care, as well as inconsistent bathing and dressing routines. Some accounts also raise concerns about medication timing, pain management, clinical follow-up, and support with mobility. Rehabilitation experiences are mixed: some residents report strong therapy and progress, while others say assistance getting out of bed or participating in therapy was limited.

    Communication and care coordination are another recurring challenge. Families describe difficulty reaching staff or receiving callbacks, as well as confusion about appointments, medication instructions, and discharge plans. Dining feedback is mixed: some residents and families praise the food, while others describe inconsistent meal service, food quality, and attention to dietary or assistance needs. Reports about cleanliness also differ, with many positive impressions of the building alongside concerns about housekeeping and sanitation in particular areas.

    The facility is often described as beautiful, clean, and welcoming, with secure entry, activities, and spaces for family visits. Staff members are frequently praised for kindness and helpfulness, and specific employees receive strong commendations. However, several accounts connect changes in management or ownership with a perceived decline in staffing, communication, and consistency. One reviewer said a state complaint led to sanctions; another alleged that a family member’s prescribed fentanyl patches were taken. These are serious individual claims and cannot be independently verified from the reviews. Overall, prospective residents and families may wish to ask about current staffing, call-light response practices, medication oversight, therapy availability, family communication, and discharge planning, and to assess how consistently these processes are followed.

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    Medicare Ratings

    2·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Cited by CMS for abuse, or potential for abuse, on its most recent survey cycle.

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Medilodge of Montrose is located at 9317 Vienna Rd, Montrose, MI, 48457.

    About Medilodge of Montrose

    Medilodge of Montrose sits over on Vienna Road in Montrose, Michigan, and it's a pretty big place with 121 certified beds and usually about 102 residents living there each day, and while folks talk about how friendly the staff is and how the nurses and aides like Gina and Darcy and the nurses named Ken and Cindy P. try hard to be caring and attentive, the place has also had its share of troubles with a long record of deficiencies-62 in total, with some of these for things like not giving enough help with daily activities and some for call lights in bathrooms not working, so folks might wait for help longer than they'd want, and other reports note trouble with following care plans or infection control, which can be a big deal if illnesses spread. Now, the nurse staffing level sits a bit lower than what you'll see across the state and they have a nurse turnover rate that's higher too, so new faces come and go more often, but the nurses and aides work alongside teams of home health aides, registered nurses, licensed practical nurses, and certified nursing assistants, which means there's a mix of people looking after residents. Medilodge of Montrose, which Generations Healthcare Management LLC runs since late 2013, belongs to a group called Medilodge and connects with other places like Medilodge of Capitol Area, Clare, Frankenmuth, Mt. Pleasant, and more across Michigan. The facility offers nursing home care, skilled nursing, rehab, dementia care, and has assisted living medication management with a Certified Assisted Living Director (CALD) program which makes it more unique, and they say they focus on providing comfort and care and even let families and friends set up FaceTime chats or tours to stay in touch, and the meals are planned by chefs aiming for nutritious options. Folks living there get access to home health aides to help with bathing, dressing, meals, and bed linens, and the staff tries to create personalized comfort and care plans for everybody, whether someone's going through a short rehab stay or needs long-term care, with people who aren't turned away due to race, disability, or other differences, since the place has a non-discrimination policy. You'll see common rooms like a library, game and card room, billiard parlor, arts and crafts studio, a café, and beauty salon, which gives residents places to relax or socialize, though the building itself is described as attractive and set in pretty surroundings and some residents say the therapists are especially helpful in recovery. Medilodge of Montrose gets recognition for things like friendly staff and good activities but still gets cited in state inspections, especially for issues like infection control and not always meeting residents' personal care needs quickly or fully, so it's a place with both positive sides and ongoing points that need attention, and people considering it may want to look at both the services offered and the inspection history when making a choice.

    People often ask...

    Medilodge of Montrose offers assisted living, memory care, and skilled nursing.

    There are 29 photos of Medilodge of Montrose on Mirador.

    The full address for this community is 9317 Vienna Rd, Montrose, MI 48457.

    No, Medilodge of Montrose does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Medilodge of Montrose. The information above has not been verified or approved by the owner or operator. For exact information, please contact Medilodge of Montrose directly. There is no cost for this service. We are compensated by the community you select.

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