Overall sentiment in these reviews is mixed but leans positive about the facility’s physical environment, amenities, and many aspects of daily life, while raising a serious safety and care-quality concern tied to recent staff changes. Multiple reviewers praise Lakewood Manor’s apartments and building — descriptions consistently note clean, modern furnishings and spacious units. The facility’s appearance and upkeep seem to be a clear strength, and the cafe-style dining room is specifically mentioned as a pleasant feature.
Dining and activities receive favorable comments. Meals were described as "fine" by family members, and parents/residents reportedly enjoy the activities provided; reviewers explicitly state there are no complaints about activities. These comments suggest a generally satisfactory social and dining experience for residents, with programming that engages attendees and food service that meets expectations of families.
Staffing and care quality present a more complex picture. Several comments describe the staff as caring and the care as initially good — one reviewer even called it the best care in the area. However, there is a notable and serious concern tied to a staff change in 2024. After the staffing change, at least one incident is reported in which a nurse attempted to make a resident walk with a walker immediately after a fall. That action, combined with an alleged failure to recognize or respond to pain, is reported to have contributed to a pelvic fracture. The outcome for that resident was relocation out of the facility. These details indicate a potentially significant breakdown in clinical judgment and post-fall assessment procedures following recent staffing changes.
Taken together, the reviews suggest Lakewood Manor offers strong environmental and social aspects — clean, modern, spacious apartments, pleasant dining, and engaging activities — and at times provides very good care. However, the serious incident described following staff turnover highlights a risk of inconsistent clinical practices and lapses in safety or assessment protocols. The pattern is not described as widespread in the reviews provided, but the severity of the reported outcome (pelvic fracture and subsequent move) makes it a prominent concern.
For prospective residents or families, the balance of strengths and concerns suggests two practical steps: (1) verify current staffing stability and supervision/clinical oversight policies, especially around fall assessment and pain recognition, and (2) ask administrators how post-fall protocols and staff training were reviewed or changed after the 2024 staffing events. These actions would help confirm whether the facility has addressed the care inconsistency implied by the reported incident while retaining the clear positives noted in the reviews — clean, modern accommodations, pleasant dining, and active resident programming.
