Hilltop Health Care Center

    410 Luella St, Watkins, MN 55389
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    5.00·(18)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      4.5
    • Value

      5.0

    Pros

    • Attentive, family-like staff
    • Responsive nursing and aide team
    • Safe, reassuring care environment
    • On-site transitional care and rehabilitation access
    • Opportunities to tour apartments during therapy
    • Well-maintained, clean interior
    • Home-like, welcoming atmosphere
    • Hospitality-oriented culture
    • Attractive resident rooms
    • Strong community support

    Cons

    • Limited transparency about dining quality and menu variety
    • Sparse detail available on structured activities programming
    • Potential capacity constraints for transitional-care placements
    • Limited information on rehabilitation outcomes and therapy intensity
    • Unclear family-communication protocols and escalation pathways

    Summary of reviews

    The collected reviews portray Hilltop Health Care Center as a facility with consistently positive family impressions, especially around direct caregiving and the immediate environment. Staff are repeatedly characterized as attentive, welcoming, and family-like; reviewers emphasize responsiveness from nurses and aides and describe a sense of safety and reassurance for residents. Several items note on-site transitional care and rehabilitation access, and the ability for families to visit apartment-style Garden View units during PT/OT was highlighted as a practical feature for assessing living options.

    Facility and amenities receive favorable mention: observers describe Hilltop as well-maintained, clean, and home-like, with attractive resident rooms and an overall hospitality focus. Community connections are noted as a strength, and multiple reviewers express willingness to recommend the center. The tone of the comments suggests that routine care, personal assistance, and everyday resident interactions are reliable and oriented toward comfort.

    Areas where additional inquiry is advisable are primarily informational rather than corrective. The reviews provide little specific detail about dining—menu variety, special-diet handling, and meal-service schedules are not described—and structured activities programming is sparsely documented, so prospective families should confirm the rhythms and breadth of social, recreational, and therapeutic activities. Similarly, while rehabilitation services are available on-site, reviewers do not provide measurable outcome data or therapy-intensity details; asking for typical therapy plans, average lengths of stay, and expected functional goals will give a clearer picture of clinical effectiveness.

    Operational considerations for visitors: capacity for transitional-care placements may be limited at times, so verify current availability and waitlist procedures. Clarify the facility’s family-communication practices and escalation pathways for clinical concerns to ensure expectations for updates and decision-making are aligned. Overall, the pattern across comments indicates strong interpersonal care and a pleasant physical environment; prospective residents and families would be well served by an in-person visit that includes a tour of rooms and therapy spaces and direct questions about dining, activities, rehabilitation outcomes, and communication protocols.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Hilltop Health Care Center is located at 410 Luella St, Watkins, MN, 55389.

    About Hilltop Health Care Center

    Hilltop Health Care Center is a for-profit senior living community with 50 certified beds, managed by TF Management LLC since December 2024 and jointly owned by Tom Opatz and Fred Struzyk, each holding half. The place has both assisted living and skilled nursing services, so folks who need help with daily tasks like bathing, dressing, or managing medicine can get the support they need, while others can get more advanced care if required. Hilltop also offers memory care for people living with Alzheimer's or dementia, providing secure housing and activities meant to help reduce confusion or wandering. The building contains Garden View Assisted Living, which shares the structure but has a separate entrance.

    Residents have access to a variety of health care services, and there's a focus on person-centered care backed up by a team that includes an administrator, a director of nurses, social worker Carmen Shuck, activities director Leila Linn, dietary manager, and business office manager Becky Guennigsman. The nurse turnover rate is 33.8%, lower than the state average, and staff nurses average 4.42 care hours per resident each day, which is a bit more than you'll usually see at other places in the state. Hilltop received five deficiencies in its last inspection, mostly concerning quality of life and care, resident rights, and nutrition standards, with no actual harm but some potential for more than minimal harm noted.

    People often say the staff at Hilltop are kind and helpful, bringing a joyful and welcoming feeling for everyone, and the activities director organizes social, physical, and mental events on a regular basis to help keep folks active and connected. Hilltop says its chefs and meal planners prepare nutritious meals focusing on quality and taste, giving residents well-rounded choices at mealtimes. The community has received recognition with awards like Best of Senior Living and All-Star, highlighting care, activities, and friendliness, though it's important to mention there's no public record of specific reviews so far, but residents and families can talk to senior living advisors for more information. The facility does its best to create a homelike setting and a sense of community, with a philosophy centered on compassion and providing a steady level of care as needs change. The building encourages open communication and social activities, and folks can come in through separate entrances to Garden View and Hilltop even though they're in the same building.

    People often ask...

    Hilltop Health Care Center offers assisted living, memory care, and skilled nursing.

    The full address for this community is 410 Luella St, Watkins, MN 55389.

    No, Hilltop Health Care Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Minnesota, the Department of Health licenses assisted living facilities, publishing the findings of its surveys and complaint investigations.

    License number31471
    Facility typeAssisted Living

    Inspection Reports

    2

    Reports

    8

    Citations

    0

    Complaints

    2

    Years

    29 Sept 2026Inspection
    Found deficiencies in fire protection/physical environment and in employee background studies that could affect residents' safety.
    • 144G.45 Subd. 2. (a)Fire protection and physical environment
    • 144G.60 Subdivision 1Background studies
    03 Jul 2024Inspection
    Identified multiple deficiencies across licensing control, food safety, staff records, TB screening, fire safety, and emergency relocation.
    • 144G.10 Subd. 1License required
    • 144G.41 Subd. 1 (13) (i) (B)Minimum SS=F requirements
    • 144G.42 Subd. 8Employee records
    • 144G.42 Subd. 9Tuberculosis prevention and control
    • 144G.45 Subd. 2 (b)-(f)Fire protection and evacuation
    • 144G.52 Subd. 9Emergency relocation

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Hilltop Health Care Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Hilltop Health Care Center directly. There is no cost for this service. We are compensated by the community you select.

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