I was very pleased with the care my grandmother received - the nursing and therapy teams were professional, compassionate, and helped her recover enough to go home in 36 days. The facility felt clean, welcoming and family-like; staff were attentive, supportive to family, and often went above and beyond. I would wholeheartedly recommend this team.
Loved one of resident
Jul 2026
Schedule a Tour
Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.06·(63)
Overall rating
5
4
3
2
1
Care
2.8
Staff
3.3
Meals
3.3
Amenities
1.8
Value
3.1
Pros
Compassionate and attentive individual caregivers
Skilled short-term rehabilitation and therapy services
Supportive and responsive nursing staff in some cases
Family-like atmosphere among dedicated staff members
Successful short-stay discharges to home
Prompt emergency medical response when issues arise
Administrator-level engagement and support in some cases
Pleasant dining experiences for some residents
Cons
Inconsistent staffing levels and overnight check routines
Gaps in clinical care coordination and medication documentation
Inadequate wound- and infection-care processes
Sanitation and housekeeping shortfalls in resident rooms and common areas
Facility maintenance and infrastructure deterioration
Weak follow-through on care plans and family communication
Training and competency inconsistencies among frontline staff
Visitor-verification and unit security process gaps
Unreliable incontinence- and hygiene-care practices
Allegations of staff misconduct and theft
Summary of reviews
The body of reviews presents a sharply divided picture of clinical care and daily operations. Several families describe instances of timely clinical response, effective short-term rehabilitation, and individual caregivers who demonstrated compassion and attentiveness. Those accounts note successful 30–40 day recoveries and instances where administrators or nurses were supportive and responsive to family concerns. Conversely, a substantial portion of feedback raises recurring concerns about care consistency: delayed or missed checks, gaps in medication administration and documentation, and shortcomings in wound- and infection-related management. These clinical-process issues are the most consequential patterns cited by families.
Staffing and team performance emerge as mixed. Many reviews name specific caregivers who provided high-quality, patient-centered care; at the same time, others describe inconsistent competency and training among frontline personnel, frequent turnover or short staffing, and variable communication style and tone. Families described positive interactions with therapy teams and some nursing staff, while also citing occasions when promised follow-through did not occur. These contrasts suggest that resident experience can depend heavily on which staff are assigned and on shift-to-shift consistency.
Facility operations and environment are another area of divided feedback. Positive comments reference clean, spacious rooms and satisfactory dining experiences for some residents. However, multiple accounts identify maintenance deficits (plumbing problems, loose fixtures, HVAC/air-filter concerns) and sanitation issues in both resident rooms and common areas. Reviews indicate lapses in housekeeping and timely repairs, which, combined with inconsistent incontinence-care practices, contributed to family concerns about resident comfort and hygiene.
Management, governance, and accountability themes recur across reviews. Some families praised administrator involvement and clear communication; others described poor follow-through, weak documentation practices, and concerns about how leadership addresses serious incidents. A handful of reviews include allegations of staff misconduct, theft, and animal mistreatment; such claims are serious and, when present, have prompted families to escalate externally. These high-severity allegations coexist with positive narratives, producing a polarized overall sentiment.
For prospective residents and families, the pattern is one of variability: there are documented examples of compassionate, skilled care and good therapy outcomes alongside multiple accounts of operational weaknesses that affect safety and dignity. When evaluating this facility, consider an in-person tour focused on current staffing levels, observable sanitation and maintenance standards, clarity of medication and wound-care protocols, examples of family communication practices, and verification of staff training and background checks. If possible, speak with recent families about consistency of care on different shifts and ask management for recent corrective-action or regulatory documentation addressing the specific concerns you find important.
Reviews written on Mirador
We have no reviews to show about Diversicare of Moss Point.
Help other families by writing a review about your experience with this community.
Medicare Ratings
3·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Diversicare of Moss Point is located at 3401 Main St, Moss Point, MS, 39563.
About Diversicare of Moss Point
Diversicare of Moss Point Healthcare and Rehabilitation Center is a skilled nursing facility in Moss Point, Mississippi, that provides both short-term rehabilitation and long-term care for people who need medical help or are recovering from an illness or injury, and with 160 certified beds, the center supports those who are very frail and dependent on round-the-clock nursing care, offering services under Diversicare Healthcare Services, LLC. The facility takes Medicaid and Medicare, so residents can get coverage if they qualify, and the healthcare team works to restore abilities, teach new skills, and give hope, confidence, and independence, always trying to honor each resident's individuality and personal story, which is important for families looking for compassionate care. The therapy department delivers personalized plans in a therapy gym and private suites to make recovery comfortable and to enhance overall health and wellness, and there are care types at Diversicare of Moss Point that cover short-stay rehabilitation, complex medical care, long-term care, memory care, hospice care, and assisted living. Amenities and features at the center aim to give comfort and support, providing a welcoming environment for both patients and residents, and while the center's staff averages 3.50 nurse hours per resident per day, which is less than the state average of 4.2, nurse turnover is 35.1%, which is lower than the state average of 46.4%, so some stability is there. In recent inspection reports, there were 19 deficiencies, including some about infection control, resident rights, and care planning-like not always notifying residents about transfers or not getting assessment data sent to the state on time-but the center's management has been under Diversicare Management Services LP since November 2024, and they conduct care conversations and use a facility finder feature to help families get informed. People looking for more details can visit the Medicare page dedicated to Diversicare of Moss Point, where inspection dates and deficiency information are available for review.
People often ask...
Diversicare of Moss Point offers assisted living, memory care, board and care, and skilled nursing.
There are 3 photos of Diversicare of Moss Point on Mirador.
The full address for this community is 3401 Main St, Moss Point, MS 39563.
No, Diversicare of Moss Point does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.
License number
nh-255174
Facility type
Nursing Home
Special certification
Medicaid/Medicare – Dually certified
Inspection Reports
78
Reports
61
Citations
47
Complaints
8
Years
01 Jun 2026Revisit
01 Jun 2026Revisit
Determined the provider was in compliance with the minimum standards after a follow-up revisit and recommended placing back in compliance effective 5/21/26.
01 Jun 2026Revisit
01 Jun 2026Revisit
Determined the provider was in compliance after a follow-up visit. Recommended placing back in compliance.
01 Jun 2026Revisit
01 Jun 2026Revisit
Concluded compliance with Medicare and Medicaid participation and recommended restoration of compliance after a follow-up review.
01 Apr 2026Inspection
01 Apr 2026Inspection
Identified deficiencies in residents' rights to private telephone access and in ADL support, including fingernail care.
45.17.2Residents' Rights
45.21.2Activities of Daily Living
01 Apr 2026Inspection
01 Apr 2026Inspection
Investigated residents' rights to private communication and ADL support and found deficiencies in private phone access and in fingernail care for a dependent resident.
CFR 483.10(g)(6)-(9)Right to Forms of Communication w/ Privacy
CFR 483.24(a)(2)ADL Care Provided for Dependent Residents
01 Apr 2026Inspection
01 Apr 2026Inspection
Found no deficiencies. Emergency preparedness requirements were met.
01 Dec 2025Complaint
01 Dec 2025Complaint
Found no deficiencies related to resident rights during a complaint investigation conducted on 12/29/2025 through 12/30/2025. The investigation determined compliance with Medicare/Medicaid participation requirements.
01 Dec 2025Complaint
01 Dec 2025Complaint
Found no deficiencies in the complaint investigation related to room changes. The agency determined compliance with the required standards.
01 Jul 2025Complaint
01 Jul 2025Complaint
Determined that no deficiencies were cited. Found overall compliance with standards.
01 Jul 2025Complaint
01 Jul 2025Complaint
Investigated complaints and found no deficiencies.
01 Apr 2025Complaint
01 Apr 2025Complaint
Investigated a complaint about a resident left wet, call bell not answered, and water not offered; found no deficiencies.
01 Apr 2025Complaint
01 Apr 2025Complaint
Found no deficiencies following a complaint investigation into a resident-related concern.
01 Mar 2025Complaint
01 Mar 2025Complaint
Investigated five complaints and found no deficiencies.
01 Mar 2025Complaint
01 Mar 2025Complaint
Investigated five complaints and found no deficiencies.
01 Jan 2025Revisit
01 Jan 2025Revisit
Concluded it was in compliance after a desk review and recommended placing it back in compliance.
01 Jan 2025Revisit
01 Jan 2025Revisit
Determined that prior deficiencies were corrected and compliance was restored.
01 Dec 2024Inspection
01 Dec 2024Inspection
Identified unsafe food storage practices and failure to implement enhanced barrier precautions for a high-risk resident. Actions were taken to address contamination risks and standard precautions were reinforced.
45.29.1Safe Food Handling Procedures
48.58.1Infection Control
01 Dec 2024Complaint
01 Dec 2024Complaint
Identified noncompliance with state licensure standards and cited two deficiencies.
Minimum Standards for Institutions for the Aged or InfirmMinimum Standards - M815
Minimum Standards for Institutions for the Aged or InfirmMinimum Standards - M1570
01 Dec 2024Complaint
01 Dec 2024Complaint
Identified deficiencies during the annual Medicare/Medicaid recertification survey; a related complaint investigation found no deficiencies related to abuse, safety, or quality of life.
—
—
—
—
—
—
—
01 Dec 2024Inspection
01 Dec 2024Inspection
Identified deficiencies in transfer/discharge notice, bed-hold notices, MDS submissions, trauma-informed care, care planning, food safety, and infection control.
CFR 483.15(c)(3)-(6)(8)Notice before transfer/discharge
CFR 483.21(b)(1)-(3)Develop/Implement Comprehensive Care Plan
CFR 483.25(m)Trauma-informed care
CFR 483.60(i)Food safety requirements
CFR 483.80Infection prevention and control
01 Dec 2024Inspection
01 Dec 2024Inspection
Verified all emergency preparedness provisions were met; no deficiencies were cited.
01 May 2024Complaint
01 May 2024Complaint
Investigated a complaint about abuse and found no deficiencies.
01 May 2024Complaint
01 May 2024Complaint
Investigated a complaint alleging abuse and found no deficiencies cited.
01 Dec 2023Complaint
01 Dec 2023Complaint
Investigated a complaint and found no deficiencies.
01 Dec 2023Complaint
01 Dec 2023Complaint
Found no deficiencies. The review found compliance with Medicare and Medicaid participation requirements.
01 Dec 2023Complaint
01 Dec 2023Complaint
Investigated a complaint related to quality of care and found no deficiencies.
01 Dec 2023Complaint
01 Dec 2023Complaint
Found no deficiencies after investigating a complaint about quality of care.
01 Sept 2023Complaint
01 Sept 2023Complaint
Found no deficiencies. The inquiry concluded compliance with state licensing requirements.
01 Sept 2023Complaint
01 Sept 2023Complaint
Investigated a complaint and found no deficiencies.
01 Aug 2023Complaint
01 Aug 2023Complaint
Investigated a complaint about body odor, not groomed, discharge rights, accidents, and over sedated; determined no deficiencies were cited.
01 Aug 2023Complaint
01 Aug 2023Complaint
Investigated the complaint and found no deficiencies.
01 Jul 2023Revisit
01 Jul 2023Revisit
Investigated follow-up on a prior complaint; corrected actions addressed deficiencies from the 5/19/23 survey as of 6/7/23, but ongoing noncompliance due to deficiencies cited on the 4/13/23 survey.
01 Jul 2023Revisit
01 Jul 2023Revisit
Verified that corrective actions addressed deficiencies from the prior survey during a follow-up visit, resulting in substantial compliance.
01 Jul 2023Revisit
01 Jul 2023Revisit
Verified the deficiencies cited in the 04/13/23 survey were corrected and recommended substantial compliance.
01 Jul 2023Revisit
01 Jul 2023Revisit
Verified corrections to deficiencies from a prior survey were completed, but ongoing noncompliance remained due to deficiencies identified in an earlier 4/13/23 survey.
01 May 2023Complaint
01 May 2023Complaint
An elopement occurred due to inadequate supervision and a malfunctioning exit door, putting a resident at risk and prompting investigations and corrective actions.
483.25(d)(1)(2)Accidents
01 May 2023Complaint
01 May 2023Complaint
Investigated a complaint about a resident leaving the building without staff awareness; found inadequate supervision and a malfunctioning exit door alarm that allowed elopement. A deficiency for lack of safe environment and supervision was identified.
42 CFR 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
01 Apr 2023Inspection
01 Apr 2023Inspection
Identified deficiencies in safety documentation: missing 2022 annual fire alarm testing records, missing 1st quarter 2023 fire drill documentation for some shifts, and missing 2022 generator inspection records.
NFPA 101 Fire Alarm System - Testing and Maintenance; NFPA 70; NFPA 72; NFPA 101 9.6.1.3, 9.6.1.5Fire Alarm System - Testing and Maintenance
NFPA 101 Fire Drills; Sections 19.7.1.6-19.7.1.7Fire Drills
NFPA 110; NFPA 99; NFPA 70Electrical Systems - Essential Electric System
01 Apr 2023Complaint
01 Apr 2023Complaint
Found noncompliance with Medicare/Medicaid participation requirements and cited two deficiencies.
—
—
01 Apr 2023Inspection
01 Apr 2023Inspection
Found deficiencies in resolving resident grievances and in food storage and handling, including improper labeling, dating, and disposal of foods.
CFR 483.10(f)(5)-(7)Resident/Family Group and Response
The agency found deficiencies related to residents' rights and safe food handling, citing unresolved resident grievances about meals and improper food storage and labeling practices.
45.17.2Residents' Rights
45.29.1Safe Food Handling Procedures
01 Apr 2023Complaint
01 Apr 2023Complaint
Investigated a complaint and annual recertification. Found noncompliance with licensure standards.
M500Minimum Standards for Institutions for the Aged or Infirm
M855Minimum Standards for Institutions for the Aged or Infirm
01 Apr 2023Inspection
01 Apr 2023Inspection
Found that annual generator inspection records for 2022 were not properly documented, with the related report added to the Life Safety Book after the fact.
NFPA 101 (Life Safety Code); NFPA 110; NFPA 99Date of Construction & Life Safety Code Compliance
01 Apr 2023Inspection
01 Apr 2023Inspection
Found no deficiencies during the emergency preparedness review. Emergency preparedness requirements were met.
01 Mar 2023Complaint
01 Mar 2023Complaint
Investigated complaints alleging falsification of medical records and inadequate grooming; determined no deficiencies were cited.
01 Mar 2023Complaint
01 Mar 2023Complaint
Investigated complaints and found no deficiencies.
01 Dec 2022Complaint
01 Dec 2022Complaint
Investigated a complaint and found no deficiencies.
01 Dec 2022Complaint
01 Dec 2022Complaint
Found no deficiencies.
01 Aug 2022Complaint
01 Aug 2022Complaint
Found no deficiencies after reviewing complaints and investigations. Determined compliance with applicable standards.
01 Aug 2022Complaint
01 Aug 2022Complaint
Found no deficiencies. The focused infection control review and related complaint investigations did not substantiate the concerns and showed compliance with infection control requirements.
01 Aug 2022Complaint
01 Aug 2022Complaint
Verified compliance with emergency preparedness requirements; found no deficiencies.
01 Aug 2022Infection Control
01 Aug 2022Infection Control
Verified no deficiencies were found related to infection control and care during the focused infection control review and complaint investigations.
01 Aug 2022Infection Control
01 Aug 2022Infection Control
Investigated complaints and found no deficiencies cited.
01 Aug 2022Infection Control
01 Aug 2022Infection Control
Determined compliance with emergency preparedness requirements during a COVID-focused survey.
01 Jul 2021Complaint
01 Jul 2021Complaint
Found no deficiencies. The investigation determined compliance with Medicare/Medicaid participation requirements and found no evidence of deficient care or neglect.
01 Jul 2021Complaint
01 Jul 2021Complaint
Investigated a complaint and found no deficiencies.
01 Jun 2021Complaint
01 Jun 2021Complaint
Found no deficiencies. Investigations into complaints about quality of care, grooming adequacy, staffing, and environmental cleanliness concluded compliance with Medicare and Medicaid participation requirements.
01 Jun 2021Complaint
01 Jun 2021Complaint
Investigated two complaints and found no deficiencies.
01 Apr 2021Revisit
01 Apr 2021Revisit
Concluded that the facility was in substantial compliance.
01 Apr 2021Revisit
01 Apr 2021Revisit
Concluded substantial compliance after a desk review conducted on 2021-04-23.
01 Apr 2021Revisit
01 Apr 2021Revisit
Found no deficiencies. No violations were cited.
01 Mar 2021Complaint
01 Mar 2021Complaint
Investigated and found that residents' rights to manage their own finances and consent to burial policy upgrades were not respected, involving three residents.
45.17.2 Residents' RightsResidents' Rights
01 Mar 2021Complaint
01 Mar 2021Complaint
Investigated a complaint alleging misappropriation of resident funds through unauthorized burial policy upgrades; found improper spend-down of funds and lack of consent for upgrades for multiple residents.
42 CFR 483.12Free from Misappropriation/Exploitation
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Found no deficiencies. The focused preparedness review concluded compliance with the relevant requirements.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Found no deficiencies in infection control after a COVID-19 focused survey.
01 Oct 2020Infection Control
01 Oct 2020Infection Control
Found in compliance with COVID-19 emergency preparedness standards after an on-site survey completed October 12, 2020.
01 Oct 2020Complaint
01 Oct 2020Complaint
Found no deficiencies related to infection control during the focused COVID-19 review and complaint investigations.
01 Oct 2020Complaint
01 Oct 2020Complaint
Determined compliance with emergency preparedness requirements during a COVID-19 focused survey.
01 Oct 2020Infection Control
01 Oct 2020Infection Control
Investigated complaints; determined compliance with licensure standards and Medicare/Medicaid participation requirements.
01 Oct 2020Complaint
01 Oct 2020Complaint
Investigated a complaint and found no deficiencies cited.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Found no deficiencies after a COVID-19 focused emergency preparedness survey conducted on 2020-06-18.
01 Jun 2020Infection Control
01 Jun 2020Infection Control
Confirmed compliance with infection control requirements after a focused review; no deficiencies were identified.
01 Nov 2019Inspection
01 Nov 2019Inspection
Identified violations of residents' rights and catheter care procedures; two residents were not assisted to vote in the election and catheter care did not secure tubing.
45.17.2Residents' Rights
45.21.4Urinary incontinence
01 Nov 2019Inspection
01 Nov 2019Inspection
Investigated multiple deficiencies related to resident rights, grievances, transfers and bed holds, comprehensive assessments and care plans, catheter and feeding pump care, and social work staffing.
§483.10(a)Resident Rights/Exercise of Rights
§483.10(j)Grievances
§483.15(c)(3)-(8)Notice before transfer/Discharge
§483.15(d)Notice of bed-hold policy before/Upon transfer
§483.20(b)(2)(ii)Comprehensive Assessment After Significant Change
§483.21(b)(1)Develop/Implement Comprehensive Care Plan
§483.21(b)(3)(i)Services Provided Meet Professional Standards
§483.25(e)(1)-(3)Bowel/Bladder Incontinence, Catheter, UTI
§483.70(p)(1)-(2)Qualifications of Social Worker >120 Beds
01 Aug 2019Complaint
01 Aug 2019Complaint
Investigated the complaint and found no deficiencies.
01 Jul 2019Complaint
01 Jul 2019Complaint
Noted that deficiencies may be cited and require an approved plan of correction; disclosure timing differs by setting, with different deadlines for nursing-related contexts.
01 Dec 2018Inspection
01 Dec 2018Inspection
Found deficiencies in residents' rights, safe food handling, and garbage disposal during the survey. The deficiencies involved knocking on doors before entering, dirty dishes and unclean equipment, and improperly closed/overflowing dumpsters.
45.17.2Residents' Rights
45.29.1Safe Food Handling Procedures
145.33.6Garbage Disposal
01 Dec 2018Inspection
01 Dec 2018Inspection
Investigated found multiple deficiencies in resident rights, abuse prevention, care planning, dialysis documentation, nutrition, food safety, waste disposal, and infection control.
483.10(a)(1)(2)(b)(1)(2)Resident Rights/Exercise of Rights
483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
483.20(g)Accuracy of Assessments
483.21(b)Develop/Implement Comprehensive Care Plan
483.21(b)(2)(i)-(iii)Care Plan Timing and Revision
Mirador Living is not affiliated with the owner or operator(s) of Diversicare of Moss Point. The information above has not been verified or approved by the owner or operator. For exact information, please contact Diversicare of Moss Point directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.