Neshoba County Nursing Home

    1001 Holland Ave, Philadelphia, MS 39350
    • Assisted Living
    • Skilled Nursing

    Welcoming staff, attentive care, reassuring

    I was pleased: staff welcoming and caring, nurses friendly and attentive, visiting hours well maintained, and the social worker helpful - my relative looked well, so I plan to visit again.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    2.71·(7)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.7
    • Staff

      3.0
    • Meals

      2.0
    • Amenities

      2.7
    • Value

      2.7

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Neshoba County Nursing Home

    Neshoba County Nursing Home is located at 1001 Holland Ave, Philadelphia, MS, 39350.

    About Neshoba County Nursing Home

    Neshoba County Nursing Home sits at 1001 Holland Avenue in Philadelphia, Mississippi, run by Neshoba County General Hospital since 2009 and led by Roger Cole since September of that year, and with 145 certified beds, it cares for about 112 residents on a usual day, and serves up to 160 people including a specialized 20-bed Alzheimer's unit that's set aside for folks with dementia or Alzheimer's disease, and although the home tries to make things comfortable with activities and therapy, it has had some problems, like more than a dozen deficiencies from inspections-fifteen to be exact-including not always serving food from approved sources or following professional standards for meals, which can affect many people living there, and there have been problems that put people at risk for harm from abuse or neglect, and they had one infection-related deficiency too, and while actual harm hadn't happened, there's concern it could in the future if things aren't corrected. Most staff, like registered nurses, licensed practical nurses, certified nursing assistants, and dietitians work to keep care steady, and the nurse turnover rate sits at 37.8% which is lower than the state average of 46.4%, with daily nurse staffing hours matching what's normal for the state at 4.20 per resident each day, and round-the-clock care is always available, and the facility offers a wide range of help, including skilled nursing, medication management, and all sorts of therapy-physical, occupational, and speech, and folks also have access to recreational and social activities like birthday parties, outings, games, and even fishing rodeos and exercise groups according to what's on the calendar each month, and they try to keep people's spirits up as best as they can, and everyone gets an individualized care plan so their personal medical, physical, and emotional needs are looked after. It's part of a bigger campus that houses the Neshoba County General Hospital & Nursing Home, so residents can get health screenings, emergency care, surgery, radiology, and pharmacy services right there, plus there are 4 ICU beds and 25 new patient rooms from their expansion, and construction in recent years added a two-story, 52,000 square foot building. The nursing home also has a focus on safety with a 24/7 on-site security guard, and amenities like a beauty/barber shop and housekeeping help keep things comfortable, and dietary services aim to offer nutritious and tasty meals, although they've had some issues in that department, and ongoing upgrades to their heating and cooling system in the older sections give hope for more comfort. The facility is owned by Neshoba County, and it's got NMTC investments supporting recent expansion and improvements, which brought in new jobs and helped keep staff positions steady, and the place has even had a 10-bed skilled care unit and all beds available for either long-term or short-stay care depending on what's needed, and a team of staff works to promote dignity and independence in a setting that feels as much like home as possible, even though like any place, it has its challenges and ongoing efforts to do better.

    People often ask...

    Neshoba County Nursing Home offers assisted living and skilled nursing.

    The full address for this community is 1001 Holland Ave, Philadelphia, MS 39350.

    No, Neshoba County Nursing Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.

    License numbernh-255137
    Facility typeNursing Home
    Special certificationMedicaid/Medicare – Dually certified

    Inspection Reports

    57

    Reports

    0

    Type A Citations

    1

    Type B Citations

    22

    Complaints

    7

    Years

    01 Feb 2026Complaint
    Investigated a complaint about elopement risk on a secured unit and found inadequate supervision allowed two residents to exit unnoticed, with one missing for hours before being located. The situation placed residents at risk for wandering and harm.
    • Mississippi Administrative Code Rule 45.21.8Accidents
    01 Feb 2026Complaint
    Investigated concluded staff failed to supervise residents at risk for wandering on a secured Alzheimer’s unit, allowing two residents to exit undetected, with one located far from the site.
    • Type B42 CFR 483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
    01 Dec 2025Revisit
    Confirmed compliance with licensure requirements and Alzheimer’s Disease/Dementia care unit standards after follow-up visits.
    01 Dec 2025Revisit
    Confirmed compliance with Medicare/Medicaid requirements after follow-up and recommended restoration of compliance.
    01 Oct 2025Inspection
    Identified multiple deficiencies in resident care, safety, nutrition, medication security, kitchen sanitation, and infection control, including inadequate use of restraints, incomplete care plans, and improper feeding and medication practices.
    • §483.10(e); §483.12(a)(2)Right to be Free from Physical Restraints
    • §483.21(b)(1); §483.21(b)(3)Develop/Implement Comprehensive Care Plan
    • §483.24(a)(2)ADL Care Provided for Dependent Residents
    • §483.25(d)Free of Accident Hazards/Supervision/Devices
    • §483.25(g)(4); §483.25(g)(5)Tube Feeding Mgmt/Restore Eating Skills
    • §483.45(g); §483.45(h)(1); §483.45(h)(2)Label/Store Drugs and Biologicals
    • §483.60(e)(1); §483.60(e)(2)Therapeutic Diet Prescribed by Physician
    • §483.60(i)(1); §483.60(i)(2)Food Procurement,Store/Prepare/Serve-Sanitary
    • §483.80(a)(1); §483.80(a)(2); §483.80(a)(4); §483.80(e); §483.80(f)Infection Prevention & Control
    01 Oct 2025Inspection
    Identified multiple deficiencies across restraints, activities of daily living, wandering protection, enteral tube care, medication security, diet administration, kitchen sanitation, and infection control.
    • 045.2.33Restraint
    • 045.21.2Activities of daily living
    • 045.21.8Accidents
    • 045.21.11Special needs
    • 045.24.2Policies and procedures
    • 045.29.1Safe Food Handling Procedures
    • 045.30.6Modified Diets
    • 045.58.1Infection Control
    01 Oct 2025Inspection
    Verified no deficiencies were found related to emergency preparedness and life safety during the survey.
    01 Aug 2025Complaint
    Investigated a complaint alleging resident rights concerns and found no deficiencies. The agency determined the entity was in compliance with standards for participation.
    01 Aug 2025Complaint
    Investigated a complaint alleging resident rights concerns and found no deficiencies cited.
    01 May 2024Revisit
    Concluded that the operation was back in compliance with the minimum standards after reviewing the complaint information. The review found no deficiencies.
    01 May 2024Revisit
    Determined that compliance was restored after addressing the deficiency.
    01 Mar 2024Complaint
    Investigated a complaint of abuse and found verbal abuse toward a resident occurred, resulting in a deficiency citation and corrective actions.
    • 42 CFR 483.12(a)(1)Freedom from Abuse, Neglect, and Exploitation
    01 Mar 2024Complaint
    Investigated a resident being verbally abused by a hospital dietary worker, finding violations of residents' rights and protection from abuse.
    • 45.17.2Residents' Rights
    01 Jan 2024Complaint
    Investigated a complaint alleging injuries of unknown origin. Found no deficiencies related to the allegation, but noted ongoing noncompliance from a prior survey.
    01 Jan 2024Infection Control
    Found failure to report complete COVID-19 information to NHSN during a seven-day period required by regulation; CMS data indicated incomplete reporting.
    • 42 CFR 483.80(g)COVID-19 reporting
    01 Jan 2024Complaint
    Investigated a complaint about injuries of unknown origin; the allegation was not supported. However, it remained out of compliance due to deficiencies cited on the 12/15/23 survey.
    01 Dec 2023Inspection
    Investigated deficiencies found in residents' rights, enteral feeding, hydration, and safe food handling, with multiple violations cited related to mobility, dignity, nutrition, hydration, and kitchen practices.
    • 45.17.2Residents' Rights
    • 45.21.7Gastric feeding
    • 45.21.10Hydration
    • 45.29.1Safe Food Handling Procedures
    01 Dec 2023Inspection
    The inspection identified multiple deficiencies across resident rights, mobility, care planning, nutrition, feeding, and food safety, including failure to follow orders, inadequate grievance handling, and improper equipment use.
    • 483.10Resident Rights/Exercise of Rights
    • 483.10(e)(3)Reasonable Accommodations Needs/Preferences
    • 483.10(f)(5)-(f)(7)Resident/Family Group and Response
    • 483.15(d)(1)-(d)(2)Notice of Bed Hold Policy Before/Upon Transfer
    • 483.21(b)Develop/Implement Comprehensive Care Plan
    • 483.21(b)(3)(i)Services Provided Meet Professional Standards
    • 483.25(c)(1)-(3)Increase/Prevent Decrease in ROM/Mobility
    • 483.25(g)(1)-(3)Nutrition/Hydration Status Maintenance
    • 483.25(g)(4)-(5)Tube Feeding Mgmt/Restore Eating Skills
    • 483.60(g)Assistive Devices - Eating Equipment/Utensils
    • 483.60(i)(1)-(2)Food Procurement,Store/Prepare/Serve-Sanitary
    01 Dec 2023Inspection
    Confirmed no deficiencies in emergency preparedness. The review indicated compliance with federal, state, and local requirements.
    01 Dec 2023Inspection
    Found no deficiencies. Compliance with the Life Safety Code was demonstrated.
    01 Dec 2023Inspection
    Determined compliance with the Minimum Standards of Operation for Alzheimer's Disease/Dementia Care Unit.
    01 Feb 2023Complaint
    Verified compliance with emergency preparedness requirements after a focused COVID-19 survey; no deficiencies were identified.
    01 Feb 2023Complaint
    Verified compliance with infection control requirements during a focused COVID-19 survey and complaint investigation; no deficiencies were cited.
    01 Feb 2023Complaint
    Investigated a complaint and found no deficiencies. The operation was in compliance with applicable standards.
    01 Oct 2022Revisit
    Concluded that compliance was restored following a desk review.
    01 Oct 2022Revisit
    Verified compliance with the minimum standards for Alzheimer's/Dementia care during the August 2022 recertification survey.
    01 Oct 2022Revisit
    Recommended placing the provider back in compliance after reviewing corrective actions.
    01 Oct 2022Revisit
    Confirmed compliance with the minimum standards after a desk review of annual survey information.
    01 Oct 2022Revisit
    Concluded that corrective actions were in place and the facility was placed back in compliance after a desk review of documentation from the prior survey.
    01 Oct 2022Revisit
    Determined that the provider had corrected the deficient practice and was placed back in compliance with Medicare/Medicaid participation requirements.
    01 Oct 2022Revisit
    Found no deficiencies after reviewing information related to the annual survey. The information provided showed compliance with the minimum standards.
    01 Aug 2022Inspection
    Investigated and found that written notice before transfers/discharges to hospital was not provided to residents or their representatives in four cases.
    • 42 CFR 483.15Notice Requirements Before Transfer/Discharge
    01 Aug 2022Inspection
    Found no deficiencies. There were no life safety code violations noted during the survey.
    01 Aug 2022Inspection
    Found no deficiencies. Determined compliance with the Alzheimer's/Dementia care standards during a scheduled licensure survey.
    01 Aug 2022Inspection
    Determined compliance with the minimum standards.
    01 Aug 2022Inspection
    Found no deficiencies. The review determined compliance with emergency preparedness requirements.
    01 Jul 2021Infection Control
    Verified compliance with emergency preparedness requirements during a Covid-19 focused survey.
    01 Jul 2021Infection Control
    Confirmed compliance with infection control regulations and practices for COVID-19.
    01 Mar 2021Complaint
    Found no deficiencies.
    01 Mar 2021Complaint
    Investigated a complaint regarding quality of care and neglect and concluded no deficiencies were cited.
    01 Jan 2021Infection Control
    Found no deficiencies. The review concluded compliance with infection control requirements and no complaints were upheld.
    01 Jan 2021Infection Control
    Found no deficiencies related to emergency preparedness during a focused survey.
    01 Jan 2021Complaint
    Verified compliance with Covid infection control standards during a survey; no deficiencies were cited.
    01 Jan 2021Complaint
    Found no deficiencies related to infection control and confirmed compliance.
    01 Dec 2020Infection Control
    Found no deficiencies. The focused emergency preparedness review showed compliance with the specified standard.
    01 Dec 2020Infection Control
    Found no deficiencies during a COVID-19 focused infection control survey.
    01 Dec 2020Infection Control
    Found no deficiencies. Confirmed compliance with infection-control regulations and CDC/CMS practices for COVID-19.
    01 Dec 2020Complaint
    Found no deficiencies related to emergency preparedness during the COVID-19 focused review.
    01 May 2020Infection Control
    Found no deficiencies in COVID-19 infection control. Compliance with infection control regulations was confirmed.
    01 May 2020Infection Control
    Found no deficiencies related to infection control and observed implementation of CMS/CDC practices.
    01 Dec 2019Complaint
    Investigated two complaints and concluded both were unsubstantiated with no deficiencies cited.
    01 Dec 2019Complaint
    Investigated two complaints and found no deficiencies; determined compliance with Medicare and Medicaid participation.
    01 Aug 2019Complaint
    Investigated a complaint and found no deficiencies.
    01 May 2019Inspection
    Investigated deficiencies in infection prevention, pest control, and emergency preparedness, including missing annual IPCP policy reviews, unplugged fly traps in the kitchen, and insufficient on-site drinking water planning.
    • 42 CFR 483.80Infection prevention & control
    • 42 CFR 483.90(i)(4)Maintain an effective pest control program
    • 42 CFR 483.73(b)(1)Subsistence needs for staff and patients (emergency preparedness)
    01 May 2019Inspection
    Found that the kitchen had a fly problem due to an ineffective pest control program.
    • 45.33.4Control of insects, rodents, etc.
    01 May 2019Complaint
    Investigated and noted that deficiency findings may be disclosed after the survey, and that an approved plan of correction is required if deficiencies are cited.
    01 May 2019Inspection
    Found no deficiencies.

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    Mirador Living is not affiliated with the owner or operator(s) of Neshoba County Nursing Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Neshoba County Nursing Home directly. There is no cost for this service. We are compensated by the community you select.

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