Prompt triage and frequently short emergency-department waits
Kind, professional, and attentive clinical staff
Clear explanations of test results and care instructions
Thorough diagnostic assessment and effective acute treatment
Timely stabilization and coordination of transfers to higher-level care
Respectful, reassuring care for children, older adults, and patients with dementia
Encouraging physical therapy and supportive swing-bed rehabilitation
Positive meal quality in the swing-bed unit
Convenient access to emergency care in the local community
Facility renovations and updated equipment
Cons
Inconsistent cleanliness and pest-control standards across treatment and residential areas
Aging physical plant, renovation needs, and occasional privacy limitations
Variable wait times and perceived staffing capacity during busy periods
Uneven clarity around testing rationale, results, prescriptions, and follow-up
Inconsistent response to comfort needs and pain concerns
Limited availability of selected diagnostic services and equipment
Variable courtesy and communication across staff encounters
Long-term-care monitoring and family communication concerns
Summary of reviews
Reviews are predominantly about the emergency department rather than long-term residential care. Many patients describe prompt assessment, short waits, and efficient treatment, including evaluation for injuries, breathing concerns, abdominal pain, and other urgent symptoms. Several describe staff explaining results and next steps clearly, while others credit the team with stabilizing patients and arranging timely transfer when additional care was needed. Experiences are not uniform: a number of accounts raise concerns about delayed attention, pain relief, testing decisions, prescriptions, or the clarity of discharge guidance.
Staff interactions are a consistent strength in positive accounts. Patients and families often describe nurses, nurse practitioners, technicians, and registration staff as kind, professional, attentive, and reassuring. Reviewers also value respectful care for children, older adults, patients with dementia, and people who appreciated staff accommodating their identity or circumstances. Negative accounts describe variable courtesy and communication, particularly at reception or during individual clinical encounters. Some patients also felt their concerns were not fully heard or that explanations of the care plan were insufficient.
Feedback about the swing-bed and therapy services is strongly positive overall. Patients describe knowledgeable physical-therapy staff who encouraged progress while allowing them to communicate their limits, as well as nursing and aide teams that contributed to a welcoming recovery environment. One patient specifically praised the food, including a distinctive menu item. Reviews provide little information about organized recreational activities, so the available feedback chiefly concerns rehabilitation and the supportive atmosphere rather than a broader activities program.
Facility comments reflect both improvements and continuing limitations. Some visitors describe clean, orderly spaces and welcome the renovation work and updated equipment; others cite cleanliness concerns, an older appearance, limited privacy, or pest-control concerns in a waiting area. A family account about the nursing-home setting raises significant concerns about housekeeping, personal-care upkeep, monitoring, and communication during a transfer. This is a serious but isolated detailed account in the material provided, and the reviews overall do not offer enough information to assess long-term-care operations consistently. Parking and access to selected diagnostic services or equipment are also mentioned as practical limitations.
Overall, reviewers appreciate having a nearby hospital and frequently recommend its emergency services, while experiences with waiting, communication, and facility conditions vary. The renovation is viewed positively, but comments also point to a need for sustained attention to cleanliness, privacy, staffing capacity, and dependable communication about tests, medications, and follow-up. There is little direct feedback about management or formal oversight; the available comments chiefly suggest that continued facility improvements and consistent service practices would support the strong clinical and interpersonal care described by many patients.
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Medicare Ratings
5·/ 5
Overall
Health Inspection
Staffing
Quality Measures
Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov
Location
Pearl River County Hospital & Nursing Home is located at Pearl River Cnty Hospital & Nursing Home, 305 W Moody St, Poplarville, MS, 39470.
About Pearl River County Hospital & Nursing Home
Pearl River County Hospital & Nursing Home sits in Poplarville, Mississippi, and has served the area since 1957 as both a hospital and a long-term care facility, with its nursing home services starting in 1970 and expanding in 1987, and while it's now a Critical Access Hospital recognized and supported by the federal government, it remains focused on patient-centered care and community health. The hospital has 22 inpatient beds for Acute Care and Swing Bed patients, plus a 24-hour Emergency Room capable of trauma care and life-saving help for urgent problems. People find a range of medical specialties here, including Allergy & Immunology, Sleep Medicine, Family Medicine, Endocrinology, as well as pediatrics, women's health, and behavioral health, and the hospital operates a Prime Care Family Health clinic for outpatient medical, wellness, and mental health needs. The facility has an Intensive Outpatient Program for seniors and geriatric patients facing depression, anxiety, or behavioral health concerns.
Ancillary services include a modern pharmacy, radiology imaging, laboratory work, respiratory services, along with therapies like physical, occupational, and speech therapy, and there are centers of excellence and recognized practices that speak to the quality of care. The hospital has recently renovated its spaces to improve comfort and accessibility, with landscaped outdoor spaces helping create a calm atmosphere for recovery. Nursing home and long-term care services here are tailored to meet each person's needs, offering both skilled nursing for short-term stays and ongoing support for those who need it. The staff forms care teams with specialists and health professionals who develop personalized care plans, focus on physical rehabilitation, and help residents keep their independence as much as possible, supporting different levels of mobility. For physicians, the provider portal adds more ways to coordinate care, and the Medical Advisory Board stays involved in research and the review process, ensuring that new ideas and treatments get studied and, if they work, put in place.
Community health programs come from a dedicated foundation, and there's ongoing sharing of patient stories and caregiver recognition to honor the people who make a difference each day. Residents also get help with billing, and amenities-from updated rooms to shared areas-aim to improve quality of life, comfort, and wellness for everyone. Pearl River County Hospital & Nursing Home is known for balancing modern healthcare with a welcoming setting, always trying for good care whether a person stays just a short while or calls the facility home for years.
People often ask...
Pearl River County Hospital & Nursing Home offers assisted living, memory care, and skilled nursing.
There are 1 photos of Pearl River County Hospital & Nursing Home on Mirador.
The full address for this community is Pearl River Cnty Hospital & Nursing Home, 305 W Moody St, Poplarville, MS 39470.
No, Pearl River County Hospital & Nursing Home does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Mississippi, the State Department of Health licenses care facilities and publishes the survey, complaint, and infection-control reports from its inspections.
License number
nh-25A156
Facility type
Nursing Home
Special certification
Medicaid certified only
Inspection Reports
78
Reports
46
Citations
37
Complaints
9
Years
01 Sept 2026Revisit
01 Sept 2026Revisit
Concluded compliance with Medicare and Medicaid participation after a follow-up visit and recommended restoration of compliance status.
01 Sept 2026Revisit
01 Sept 2026Revisit
Confirmed compliance after a follow-up review related to a prior complaint. No deficiencies were cited.
01 Aug 2026Complaint
01 Aug 2026Complaint
Investigated a transfer-related incident and found that staff did not provide the required two-person transfer assistance for a resident who needed it, resulting in injury.
45.21.8Accidents
01 Aug 2026Complaint
01 Aug 2026Complaint
Investigated found failures to implement a comprehensive, resident-centered care plan and to provide required staff assistance during a transfer, creating an avoidable risk of injury.
CFR 483.21(b)(1)(3)Develop/Implement Comprehensive Care Plans
CFR 483.25(d)(1)-(2)Free of Accident Hazards/Supervision/Devices
01 Jul 2026Revisit
01 Jul 2026Revisit
Concluded compliance was restored after review. No deficiencies cited.
01 Jul 2026Revisit
01 Jul 2026Revisit
Found no deficiencies.
01 Jun 2026Inspection
01 Jun 2026Inspection
Identified a deficiency in safe food handling procedures after moldy and deteriorating produce was not discarded promptly. Observed moldy cucumbers and moldy grapes in the walk-in refrigeration, with inconsistent completion of food storage checks.
45.29.1Safe Food Handling Procedures
01 Jun 2026Inspection
01 Jun 2026Inspection
The agency found two deficiencies: restraint coding inaccuracies in a resident’s MDS and failure to discard spoiled food items.
§483.20(g)(h)(i)(j)Accuracy of Assessments
§483.60(i)(1)-(2)Food safety requirements
01 Jun 2026Inspection
01 Jun 2026Inspection
Found no deficiencies during the survey.
01 Feb 2026Complaint
01 Feb 2026Complaint
Found no deficiencies after investigating a complaint.
01 Feb 2026Complaint
01 Feb 2026Complaint
Investigated a complaint and found no deficiencies.
01 Sept 2025Complaint
01 Sept 2025Complaint
Determined no deficiencies were cited during the complaint investigation.
01 Sept 2025Complaint
01 Sept 2025Complaint
Investigated a complaint about quality of care and infection control and found no deficiencies.
01 Jun 2025Revisit
01 Jun 2025Revisit
Concluded the provider was in compliance with the minimum standards after reviewing the complaint information.
01 Jun 2025Revisit
01 Jun 2025Revisit
Concluded that corrective actions brought operations back into compliance with participation requirements.
01 May 2025Complaint
01 May 2025Complaint
Investigated a restraint incident where staff wrapped a sheet around a resident's legs and secured it with tape to keep him from accessing his brief; there was no physician order or care plan supporting the intervention.
42 CFR 483.10(e)(1), 483.12(a)(2)Right to be Free from Physical Restraints
01 May 2025Complaint
01 May 2025Complaint
Found that a resident was restrained with a sheet and tape without an order or care plan, violating residents' rights.
45.17.2Residents' Rights
01 Apr 2025Revisit
01 Apr 2025Revisit
Concluded compliance with Medicare/Medicaid participation requirements.
01 Apr 2025Revisit
01 Apr 2025Revisit
Found no deficiencies.
01 Feb 2025Complaint
01 Feb 2025Complaint
Determined noncompliance with Medicare/Medicaid participation requirements; multiple deficiencies cited.
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01 Feb 2025Complaint
01 Feb 2025Complaint
Identified noncompliance with minimum standards during the annual recertification; two deficiencies were cited.
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01 Feb 2025Inspection
01 Feb 2025Inspection
Identified deficiencies related to resident rights, environment, meal timing, food safety, and QA participation.
CFR 483.10(e)(3)Right to Reside and Receive Services with Reasonable Accommodation
CFR 483.75(g); CFR 483.80(c)Quality assessment and assurance
01 Feb 2025Inspection
01 Feb 2025Inspection
Found violations of residents' rights and safe food handling procedures. Specifically, call lights were not within reach for some residents and unlabeled/dated foods were found in storage.
Found no deficiencies in emergency preparedness. Compliance with applicable emergency preparedness requirements was confirmed.
01 Feb 2025Inspection
01 Feb 2025Inspection
Found no deficiencies cited; demonstrated compliance with Life Safety Code requirements.
01 Oct 2023Revisit
01 Oct 2023Revisit
Confirmed compliance with minimum standards after a desk review and recommended placing back in compliance effective 10/2/23.
01 Oct 2023Revisit
01 Oct 2023Revisit
Determined that compliance was restored after prior deficiencies were addressed.
01 Oct 2023Revisit
01 Oct 2023Revisit
Determined that the facility had corrected the deficient practice and is recommended to be placed back in compliance.
01 Oct 2023Revisit
01 Oct 2023Revisit
Determined compliance with the minimum standards and recommended continued compliance.
01 Oct 2023Revisit
01 Oct 2023Revisit
Determined that the provider is back in compliance after a desk review. No deficiencies were cited.
01 Oct 2023Revisit
01 Oct 2023Revisit
Determined that compliance was restored after corrective measures were implemented.
01 Oct 2023Revisit
01 Oct 2023Revisit
Determined that the facility was in compliance with the minimum standards and recommended placing it back in compliance.
01 Aug 2023Complaint
01 Aug 2023Complaint
Investigated and found that two-person supervision was not consistently provided when transferring a resident with a mechanical lift.
45.21.8Accidents
01 Aug 2023Inspection
01 Aug 2023Inspection
Found that a resident did not rinse her mouth after using a corticosteroid inhaler, potentially causing mouth/throat irritation; staff did not follow mouth rinse guidance.
45.21.11Special needs
01 Aug 2023Inspection
01 Aug 2023Inspection
Observed that a resident did not rinse her mouth after inhaler use, potentially causing throat irritation. Documentation showed guidelines require rinsing after use of a corticosteroid inhaler.
CFR 483.25(i)Respiratory/Tracheostomy Care and Suctioning
01 Aug 2023Complaint
01 Aug 2023Complaint
Identified deficiencies in implementing comprehensive care plans and supervising transfers with a mechanical lift.
483.21(b)(1)(3)Comprehensive Care Plans
483.25(d)(1)(2)Free of Accident Hazards/Supervision/Devices
01 Aug 2023Inspection
01 Aug 2023Inspection
Confirmed compliance with emergency preparedness requirements. No deficiencies were cited.
01 Aug 2023Inspection
01 Aug 2023Inspection
Found no deficiencies related to the life safety code during the survey.
01 Oct 2022Revisit
01 Oct 2022Revisit
Concluded compliance with the minimum standards after reviewing information related to the annual survey.
01 Feb 2022Complaint
01 Feb 2022Complaint
Investigated two complaint investigations and determined no deficiencies were cited.
01 Feb 2022Complaint
01 Feb 2022Complaint
Investigated two complaints and found no evidence of abuse or failure to provide medications. No deficiencies were cited.
01 Feb 2022Complaint
01 Feb 2022Complaint
Investigated two complaints and found no deficiencies cited.
01 Feb 2022Complaint
01 Feb 2022Complaint
Concluded no deficiencies cited after two complaint investigations, and determined compliance with licensure requirements.
01 Feb 2022Complaint
01 Feb 2022Complaint
Found no deficiencies after investigating two complaints.
01 Jan 2021Complaint
01 Jan 2021Complaint
Verified no deficiencies related to infection control or complaints were found during a COVID-19 focused review.
01 Jan 2021Complaint
01 Jan 2021Complaint
Found no deficiencies. The agency concluded compliance with the minimum standards after a focused infection control review and complaint investigation.
01 Jan 2021Infection Control
01 Jan 2021Infection Control
Found no deficiencies related to emergency preparedness during a focused survey.
01 Jan 2021Infection Control
01 Jan 2021Infection Control
Found no deficiencies.
01 Jan 2021Complaint
01 Jan 2021Complaint
Verified compliance with COVID-19 focused emergency preparedness requirements; no deficiencies identified.
01 Jan 2021Infection Control
01 Jan 2021Infection Control
Determined no deficiencies related to emergency preparedness were found during a COVID-19 focused survey conducted January 11-13, 2021. The findings indicated compliance with the applicable regulatory requirement.
01 Jan 2021Complaint
01 Jan 2021Complaint
Investigated a complaint regarding infection control and found no deficiencies cited; determined compliance with infection control requirements.
01 Jan 2021Complaint
01 Jan 2021Complaint
Found no deficiencies in emergency preparedness during a focused COVID-19 survey.
01 Jan 2021Infection Control
01 Jan 2021Infection Control
Found no deficiencies after a focused infection control review and complaint investigation.
01 Jan 2021Infection Control
01 Jan 2021Infection Control
Investigated a COVID-19 focused infection control matter and concluded compliance with infection control requirements. No deficiencies cited.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Determined no deficiencies during the initial certification survey. Compliance with applicable standards was established.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Found compliance with emergency preparedness requirements during a focused survey.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Verified compliance with emergency preparedness requirements during a focused survey.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Determined no deficiencies were found and that Medicare/Medicaid participation requirements were met.
01 Dec 2020Infection Control
01 Dec 2020Infection Control
Verified compliance with infection control regulations during a COVID-19 focused review.
01 Oct 2020Complaint
01 Oct 2020Complaint
Determined substantial compliance with COVID-19 infection control regulations after a focused infection control review. At the time, census was 89 with a 120-bed license.
01 Oct 2020Infection Control
01 Oct 2020Infection Control
Found no deficiencies. Confirmed compliance with infection control requirements and CMS/CDC guidance.
01 Oct 2020Complaint
01 Oct 2020Complaint
Concluded there were no deficiencies cited after a Covid-19 focused infection control review and related complaint investigation.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Found no deficiencies related to COVID-19 infection control after a focused review. Compliance with infection control regulations and CMS/CDC practices was confirmed.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Concluded no deficiencies related to infection control. COVID-19 precautions were implemented per CMS/CDC guidance.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Found no deficiencies related to infection control during a Covid-19 focused assessment.
01 Aug 2020Infection Control
01 Aug 2020Infection Control
Verified compliance with infection control requirements during a Covid-19 focused review.
01 Jul 2020Infection Control
01 Jul 2020Infection Control
Found no deficiencies during a Covid-19 focused infection control survey.
01 Jul 2020Infection Control
01 Jul 2020Infection Control
Verified infection control compliance and practices for COVID-19; no deficiencies were identified.
01 May 2020Infection Control
01 May 2020Infection Control
Concluded compliance with infection control requirements.
01 May 2020Infection Control
01 May 2020Infection Control
Found no deficiencies in infection control. Confirmed compliance with COVID-19 infection control practices.
01 Dec 2019Complaint
01 Dec 2019Complaint
Investigated the complaint alleging neglect of care by a certified nurses aide and found no deficiencies.
01 Oct 2019Complaint
01 Oct 2019Complaint
Found no deficiencies. The agency concluded the complaint investigation found the provider in compliance with Medicare and Medicaid participation requirements.
01 May 2019Complaint
01 May 2019Complaint
Concluded the provider was in substantial compliance with Medicare/Medicaid conditions after investigating a complaint alleging possible neglect.
01 Apr 2019Complaint
01 Apr 2019Complaint
Investigated a complaint and found no deficiencies.
01 Apr 2019Complaint
01 Apr 2019Complaint
Found no deficiencies following the complaint investigation.
01 Feb 2019Inspection
01 Feb 2019Inspection
Identified multiple deficiencies including inaccurate MDS hospice coding, inadequate care planning, catheter and wound care lapses, infection control failures, and improper transfer/discharge notices.
483.15(e)(3)-(8)Notice Requirements Before Transfer/Discharge
483.20(g)Accuracy of Assessments
483.21(b)(1)Develop/Implement Comprehensive Care Plan
483.25(b)(1)(i)(ii)Treatment/Services to Prevent/Heal Pressure Ulcers
483.25(e)(1)-(3)Incontinence. Catheter, UTI
483.80(a)(1)(2)(4)(e)(f)Infection Prevention & Control
01 Nov 2017Inspection
01 Nov 2017Inspection
Investigated deficiencies found across multiple care areas, including care planning, medication administration via feeding tubes, safety with oxygen on rolling walkers, food service operations, and hospice coordination.
483.10(g)(14)Notification of Changes
483.20(d); 483.21(b)(1)Develop Comprehensive Care Plans
483.10(c)(2); 483.21(b)(2)Right to Participate in Planning/Revise Care Plan
483.21(b)(3)(ii)Services by Qualified Persons/PER Care Plan
Found deficiencies in care and operations, including improper administration of medications via feeding tubes, unsecured oxygen tanks, unsafe food handling, and failure to follow the menu and recipes.
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