Pleasant View Center

Pleasant View Center, which has now closed, was a nursing home located on Pleasant Street in Concord, NH, and folks used to go there for skilled nursing care, long-term care, respite care, memory care, palliative, and hospice care, and they had both studio and suite rooms for residents who needed different layouts depending on what was comfortable for them, and one could always find services such as medication help, assistance with dressing and bathing, help with daily activities, and nursing available all day and night, as well as coordination with other healthcare providers when needed. Over its more than thirty years serving the community, Pleasant View Center took people under Medicaid and Medicare, and was a for-profit facility run by a limited liability company under the Genesis HealthCare network, though it was last managed by Abraham Eichler starting in April 2021. Staff offered nutritional counseling, social and recreational activities like movie nights and arts, and there were common areas for dining, a garden, walking paths, an arts room, and a barber or salon for folks who wanted them, but there were also concerns that kept coming up over the years, such as a 1-star rating from the Centers for Medicare & Medicaid Services, a below-average staffing level, a high nurse turnover rate, and repeated deficiencies concerning infection control, medication errors, and reports on resident abuse or neglect, with 54 documented deficiencies and a fine of $13,520 in February 2025 after a specific complaint. They had beds for up to 176 people, cared for about 150 residents on average, provided rooms with telephones and furniture, gave meals, helped with special diets, handled housekeeping and laundry, and made it possible for wheelchair users and those needing transportation or parking to get around, but not everything went smoothly, as government inspection reports found several major problems, and the Special Focus Facility Candidate label showed the government flagged it for a history of serious quality issues, though they never formally flagged the community. Pleasant View Center aimed to make a warm and welcoming environment for seniors and offered a wide range of care for people needing different kinds of help, but now the center has closed and no longer provides services in Concord.