Crest Haven Nursing & Rehabilitation Center

    12 Moore Rd, Cape May Court House, NJ, 08210
    4.1 · 40 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    3.0

    Compassionate staff, concerning administrative instability

    I had a mixed experience. I found the caregivers - especially Kari, the nurses, and therapy staff - compassionate, professional, and excellent at personalized rehab in a clean, welcoming facility with strong activities. But I also saw severe staffing shortages, lapses in basic care (missed meds, hygiene and meal problems), management/ownership issues and even incidents that undermined trust. Overall the staff are the facility's strength, yet administrative and staffing instability are serious concerns.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.10 · 40 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      4.0
    • Meals

      1.5
    • Amenities

      5.0
    • Value

      1.0

    Location

    Map showing location of Crest Haven Nursing & Rehabilitation Center

    About Crest Haven Nursing & Rehabilitation Center

    Crest Haven Nursing & Rehabilitation Center sits on 12 Moore Rd in Cape May Court House, New Jersey, and you'll find it in a peaceful spot close to main hospitals and easy for families to reach by highway or bus, and the building itself is well cared for and kept clean, with inviting landscaped gardens and an atrium dining room where folks can gather for meals and social time. The center has 180 beds and serves people who need short-term rehab after things like surgery, strokes, or injuries, as well as those needing long-term nursing care, memory care for Alzheimer's or other dementia, wound care, cardiac care, and hospice, with different levels of care from their skilled teams, including nurses, doctors, therapists, and caregiving staff who all try to help people heal and feel well. The subacute unit at Crest Haven offers daily therapies and doctor visits, and people in rehab can get physical, speech, and occupational therapy right on site either as a resident or as an outpatient if they're just coming in for a session or two. Crest Haven also runs the Transitional Life Care Center, which is an eight-bed palliative and hospice care wing so that people who need special help at the end of life can get support and comfort.

    The place handles a wide list of services, covering Alzheimer's and dementia care, long-term care, respite care for families who need a break, wound and orthopedic care, and even community outings or animal therapy to lift people's spirits. The center's activity calendar keeps most days busy with things like arts and crafts, singing, dancing, worship services, educational sessions, and even field trips, and people who live there can help choose the monthly meal menus, enjoying meals in the dining hall or in-room if needed. Internet and cable TV reach all rooms, and Crest Haven provides laundry, beauty shop services, and transportation for trips outside the building. There's a patient concierge on call all day and night, and every resident can use the computer lab. The team there works closely with outside specialists from the area and tries to keep people from going back to the hospital, aiming to help folks return home safely or find comfort if they stay longer term.

    Crest Haven accepts Medicare, Medicaid, and most big insurance plans, and the whole place is run by Allaire and known in the area for kind, person-focused care and a warm, safe setting for people in need of rehab, skilled nursing, or help with the challenges of aging.

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