Retreat Gardens

    4100 Jackie Rd SE, Rio Rancho, NM 87124
    • Assisted Living

    Excellent dementia care; mother happy

    I'm very pleased with the excellent, well-managed staff and the outstanding dementia care my mother receives. The facility is clean, comfortable, and she's genuinely happy here - I highly recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    4.64·(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.6
    • Amenities

      4.6
    • Value

      4.6

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    Location

    Map showing location of Retreat Gardens

    Retreat Gardens is located at 4100 Jackie Rd SE, Rio Rancho, NM, 87124.

    People often ask...

    Retreat Gardens offers assisted living.

    The full address for this community is 4100 Jackie Rd SE, Rio Rancho, NM 87124.

    No, Retreat Gardens does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New Mexico, the Department of Health's Division of Health Improvement licenses care facilities, conducting health and life-safety surveys and complaint investigations.

    License numberNM2256
    Facility typeAssisted Living Facility
    Capacity45 residents
    LicenseeTHE RETREAT HEALTHCARE, LLC
    ExpiresMay 31st, 2027

    Inspection Reports

    10

    Reports

    1

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    12

    Years

    22 Oct 2020Inspection
    Identified no deficiencies related to infection prevention and control during an offsite surveillance.
    07 Aug 2020Inspection
    Found no deficiencies. An offsite surveillance related to Covid-19 infection prevention and control was conducted on 08/07/2020.
    20 Jul 2020Inspection
    Found no deficiencies. An offsite surveillance examined Covid-19 infection prevention and control.
    24 Apr 2020Inspection
    Observed no deficiencies related to COVID-19 infection prevention and control during an offsite surveillance.
    30 Mar 2020Inspection
    Found no deficiencies after an offsite surveillance related to COVID-19 infection prevention and control.
    16 Mar 2020Inspection
    Found no deficiencies. An onsite surveillance assessed Covid-19 infection prevention and control.
    25 Feb 2020Inspection
    Found no deficiencies cited following a revisit/follow-up survey for state requirements.
    08 Oct 2019Inspection
    Identified deficiencies in admission refunds, service planning, medication management, nutrition, and fire safety.
    • 7.8.2.20 NMAC; SB 0335-2013Admissions and Discharge - Refund Policy
    • 7.8.2.26 NMACIndividual Service Plan (ISP)
    • 7.8.2.34 NMACCustodial Drug Permits
    • 7.8.2.35 NMACMedications - MAR Content
    • 7.8.2.36 NMACNutrition
    • 7.8.2.65 NMACFire Drills
    17 Nov 2014Inspection
    Identified deficiencies in staff training with no record of first aid training for direct care staff.
    • Type A7 NMAC 8.2.17First aid training for direct care staff
    26 Jun 2014Life Safety
    Found substantial compliance with the Life Safety Code requirements. Occupancy recommended.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Retreat Gardens. The information above has not been verified or approved by the owner or operator. For exact information, please contact Retreat Gardens directly. There is no cost for this service. We are compensated by the community you select.

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