Pricing ranges from
    $5,241 – 6,813/month

    The Eliot at Troy

    2902 Tibbits Ave, Troy, NY 12180
    • Assisted Living
    • Skilled Nursing

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.70·(165)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.7
    • Meals

      2.9
    • Amenities

      3.8
    • Value

      2.5

    Pros

    • Warm, welcoming staff and respectful resident interactions
    • Responsive admissions and transition coordination
    • Visible leadership and perceived improvement under newer management
    • Supportive communication with families and referral partners
    • Friendly resident community and opportunities for social connection
    • Engaging activities and inclusive community events
    • Renovations and updated rooms or shared areas
    • Inviting outdoor grounds and common spaces
    • Positive resident satisfaction and sense of belonging
    • Care that can support independence and quality of life

    Cons

    • Inconsistent meal quality, portions, variety, and service timing
    • Uneven response to resident requests and personal-care needs
    • Variable building upkeep, including repair and cleanliness concerns
    • Staffing continuity and coverage concerns
    • Limited capacity for residents whose needs exceed assisted living

    Summary of reviews

    Overall, reviews present a mixed but increasingly positive picture of The Eliot at Troy. Many residents, families, visitors, and referral partners describe a welcoming community, caring staff, and helpful communication. Several accounts also point to meaningful improvement under newer leadership, including renovations and stronger resident satisfaction. At the same time, some reviews describe inconsistent day-to-day operations, so prospective residents and families may want to ask about current staffing, care routines, and service standards during a visit.

    Staff and admissions support are frequent strengths. Reviewers praise staff warmth, professionalism, and helpfulness, and describe admissions and transfers as organized, responsive, and reassuring. Families also value staff members who help residents feel comfortable and connected. Concerns include uneven response to requests and personal-care needs, as well as changes in staffing over time. One long-term family noted that the community could not meet a resident’s needs after those needs increased, so care requirements and transfer planning are important topics to discuss in advance.

    Dining feedback is notably variable. Some residents and families describe the food positively, while others cite limited variety, small portions, inconsistent preparation, and delays in meal service. These differing experiences suggest that families should ask about menu choices, alternative meals, portion options, and typical meal schedules. Activities receive more consistently favorable comments, including social gatherings, games, and themed events that encourage residents and visitors to participate.

    Facility impressions also vary. Many visitors describe clean, comfortable spaces and note renovations, updated rooms, and pleasant outdoor areas. Other accounts mention dated finishes, repair needs, floor-cleaning concerns, or odors in certain areas. Reviewers describe the building as improving, although some work has been ongoing. One account also raised a room-specific pest-control concern; the reviews do not establish how widespread that issue is.

    Leadership and management are described as having changed over time, with several accounts praising current or newer administrators and noting improved communication, activities, and upkeep. A few entries name Fawn Ridge rather than The Eliot at Troy, and one describes a private home; concerns in those entries cannot confidently be attributed to The Eliot. One family also described an unresolved request for a former resident’s financial statement. Families may wish to confirm billing and records procedures directly with management and assess the current environment and care plan in person.

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    Location

    The Eliot at Troy is located at 2902 Tibbits Ave, Troy, NY, 12180.

    About The Eliot at Troy

    The Eliot at Troy is an assisted living community located in the Catskill Mountains, set on over five acres of lawns and gardens, and you can see how the natural setting around it gives a quiet country feel, which makes things feel peaceful and relaxed, and it sits pretty close to the heart of the cozy town of New Rochelle, with parks and Glenwood Lake nearby for some fresh air when folks want a walk or a bit of nature. The Eliot at Troy offers several types of care, including assisted living, Alzheimer's care, and independent living for seniors who want to keep their freedom but avoid the hassles of keeping up a home, and there's a licensed home care service as well, so seniors living at home can still get non-medical help and friendly company from trained aides if they wish. Residents can choose from a variety of private or semi-private room floor plans, all coming with individually controlled heating and air, WiFi, cable and flat-screen televisions, emergency call systems in both bedrooms and bathrooms, and some quite comfortable furnishings so it's easier to settle in.

    Staff at The Eliot at Troy are on hand around the clock to help with daily needs like bathing, dressing, and safety supervision, and there are wellness center services run by a team that includes an internist, a podiatrist, physical therapists, and a psychologist, so health problems and routine care are handled without leaving the building. The facility manages medication for residents through trained Med Techs, and safety checks are done by staff too, which gives families some peace of mind. Folks who need more care get help with diabetic needs, incontinence, and non-ambulatory assistance, and memory care is also available, with housing and therapies focused on reducing confusion and keeping residents with dementia safe from wandering.

    Meals are prepared three times a day by meal planners and chefs, so the food is home-cooked and balanced for nutrition, and people can gather to eat in either the main dining room or a private dining room when there's a special event or get-together. Laundry, linen, and housekeeping are handled by staff every week, which leaves more time for residents to join in activities-there's bingo, yoga, devotional services, baking clubs, and outings off site too, and the activity staff always try to get people together so there's some chance to socialize if they'd like. There are a number of common spaces, like a library and a parlor, along with big country kitchens and other indoor areas where folks can relax, read, or visit with friends.

    The Eliot at Troy is known for awards in care, friendliness, and activities-like Best of Senior Living and Most Friendly, which says something about the experience there in terms of support and atmosphere and the efforts made by the team. The community has a goal to help people live as independently as possible but with help right when it's needed, so there's a real sense of personal choice and freedom still maintained, and the included amenities like utilities, WiFi, and cable mean there's less to worry about. The facility is also certified to provide Medicaid-funded home care through New York's Affordable Assisted Living Program, which can help some families with the cost. The Eliot at Troy stands out most for its strong mix of daily assistance, healthcare options, memory care, and an active social calendar in a peaceful and homey environment.

    People often ask...

    The Eliot at Troy offers competitive pricing, with rates starting at a cost of $5,241 per month.

    The Eliot at Troy offers assisted living, board and care, and skilled nursing.

    There are 7 photos of The Eliot at Troy on Mirador.

    The full address for this community is 2902 Tibbits Ave, Troy, NY 12180.

    No, The Eliot at Troy does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

    License number14966
    StatusActive
    Facility typeAdult Home
    Capacity155 residents
    LicenseeThe Eliot At Troy, Llc
    EffectiveJanuary 28th, 1986
    View the official license record

    Inspection Reports

    66

    Reports

    146

    Citations

    65

    Complaints

    4

    Years

    24 Jun 2026Complaint
    Investigated a complaint and identified one deficiency related to resident services.
    • 487.7 (f) (5)Resident services
    22 Jun 2026Complaint
    Investigated a complaint survey and found one deficiency related to disaster and emergency planning; approved a plan/notice of correction.
    • 487.12 (j)Disaster and emergency planning
    15 Jun 2026Complaint
    Investigated a complaint and identified a deficiency related to resident services.
    • 487.7 (f) (5)Resident services
    22 May 2026Complaint
    Found no deficiencies. No violations were cited.
    09 Apr 2026Complaint
    Cited three violations.
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.7 (f) (11) (xi)Resident services
    02 Apr 2026Complaint
    Found no deficiencies.
    27 Feb 2026Complaint
    Investigated the complaint and found no deficiencies.
    26 Feb 2026Complaint
    Found no deficiencies.
    30 Jan 2026Follow-Up
    Found no deficiencies. Relicensure-related complaint and follow-up showed no violations.
    31 Jul 2025Complaint
    Identified 11 deficiencies.
    • 402.4(b)(2)(i)General requirements
    • 487.3 (b)General provisions
    • 487.4 (k)Admission standards
    • 487.6 (f) (1)Resident funds and valuables
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (9)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.7 (g) (3)Resident services
    • 487.8 (e) (1)Food service
    • 487.9 (a) (15)Personnel
    • 487.11 (k) (1-3)Environmental standards
    15 Jul 2025Complaint
    Identified 11 deficiencies across multiple regulatory areas.
    • 402.4(b)(2)(i)General requirements
    • 487.3 (b)General provisions
    • 487.4 (k)Admission standards
    • 487.6 (f) (1)Resident funds and valuables
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (9)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.7 (g) (3)Resident services
    • 487.8 (e) (1)Food service
    • 487.9 (a) (15)Personnel
    • 487.11 (k) (1-3)Environmental standards
    09 Jun 2025Complaint
    Identified one violation related to records and reports.
    • 487.10 (h)Records and reports
    04 Jun 2025Complaint
    Investigated a complaint; identified one violation and approved a plan of correction.
    • 487.10 (h)Records and reports
    29 Jan 2025Complaint
    Found no deficiencies.
    23 Jan 2025Complaint
    Found no deficiencies.
    11 Dec 2024Complaint
    Investigated a complaint and identified one environmental standards violation.
    • 487.11 (j) (1-3)Environmental standards
    10 Dec 2024Complaint
    Identified one environmental standards deficiency.
    • 487.11 (j) (1-3)Environmental standards
    14 Aug 2024Complaint
    Cited 33 deficiencies; a plan for correction was approved.
    • 402.4(a)(1)General requirements
    • 402.8Notifications of criminal charges or convicti
    • 487.3 (b)General provisions
    • 487.4 (a)Admission standards
    • 487.4 (i)Admission standards
    • 487.4 (k)Admission standards
    • 487.4 (m)Admission standards
    • 487.5 (a) (3) (xviii)Resident protections
    • 487.5 (f) (3)Resident protections
    • 487.6 (f) (1)Resident funds and valuables
    • 487.7 (d) (1) (iv)Resident services
    • 487.7 (f) (1-4)Resident services
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (8)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.7 (f) (12) (iii)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.7 (g) (3)Resident services
    • 487.7 (h) (1)Resident services
    • 487.7 (h) (3-4)Resident services
    • 487.7 (h) (5,8-10)Resident services
    • 487.8 (c)Food service
    • 487.8 (e) (1)Food service
    • 487.8 (e) (3)Food service
    • 487.8 (e) (8)Food service
    • 487.10 (g)Records and reports
    • 487.11 (f) (8)Environmental standards
    • 487.11 (f) (19)Environmental standards
    • 487.11 (i) ((4) (i),(Environmental standards
    • 487.11 (i) (10)Environmental standards
    • 487.11 (k) (1-3)Environmental standards
    • 487.11 (k) (14)Environmental standards
    • 487.12 (f)Disaster and emergency planning
    02 Aug 2024Complaint
    Investigated a complaint and identified a deficiency related to resident funds and valuables.
    • 487.6 (f) (1)Resident funds and valuables
    01 Aug 2024Complaint
    Found no deficiencies. No violations were cited.
    31 Jul 2024Complaint
    Concluded that no violations were found.
    19 Jul 2024Complaint
    Identified multiple deficiencies across admissions, protections, resident services, food service, records, environmental standards, and disaster planning; approved a plan of correction.
    • 402.4(a)(1)General requirements
    • 402.8Notifications of criminal charges or convicti
    • 487.3 (b)General provisions
    • 487.4 (a)Admission standards
    • 487.4 (i)Admission standards
    • 487.4 (k)Admission standards
    • 487.4 (m)Admission standards
    • 487.5 (a) (3) (xviii)Resident protections
    • 487.5 (f) (3)Resident protections
    • 487.6 (f) (1)Resident funds and valuables
    • 487.7 (d) (1) (iv)Resident services
    • 487.7 (f) (1-4)Resident services
    • 487.7 (f) (5)Resident services
    • 487.7 (f) (8)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.7 (f) (12) (iii)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.7 (g) (3)Resident services
    • 487.7 (h) (1)Resident services
    • 487.7 (h) (3-4)Resident services
    • 487.7 (h) (5,8-10)Resident services
    • 487.8 (c)Food service
    • 487.8 (e) (1)Food service
    • 487.8 (e) (3)Food service
    • 487.8 (e) (8)Food service
    • 487.10 (g)Records and reports
    • 487.11 (f) (8)Environmental standards
    • 487.11 (f) (19)Environmental standards
    • 487.11 (i) ((4) (i),(Environmental standards
    • 487.11 (i) (10)Environmental standards
    • 487.11 (k) (1-3)Environmental standards
    • 487.11 (k) (14)Environmental standards
    • 487.12 (f)Disaster and emergency planning
    16 Jul 2024Complaint
    Found one deficiency related to resident funds and valuables; a plan of correction was approved.
    • 487.6 (f) (1)Resident funds and valuables
    15 Jul 2024Complaint
    Found no deficiencies.
    14 Jun 2024Complaint
    Identified two violations related to admission standards and resident services; a plan/notice of correction was approved.
    • 487.4 (c) (5)Admission standards
    • 487.7 (d) (1) (v)Resident services
    15 May 2024Complaint
    Identified two deficiencies related to admission standards and resident services.
    • 487.4 (c) (5)Admission standards
    • 487.7 (d) (1) (v)Resident services
    25 Apr 2024Complaint
    Found no deficiencies.
    16 Apr 2024Complaint
    Found no deficiencies.
    15 Apr 2024Complaint
    Found no deficiencies. No violations were cited and no plan of correction was required.
    12 Apr 2024Complaint
    Found no deficiencies.
    25 Mar 2024Complaint
    Found no deficiencies during the complaint survey.
    20 Mar 2024Complaint
    Found no deficiencies.
    11 Mar 2024Complaint
    Found no deficiencies.
    02 Feb 2024Complaint
    Identified one environmental standards violation.
    • 487.7 (g) (3)Resident services
    25 Jan 2024Complaint
    Found no deficiencies.
    10 Jan 2024Complaint
    Identified five deficiencies related to admission standards, resident services, food service, and environmental standards.
    • 487.4 (c) (5)Admission standards
    • 487.7 (f) (5)Resident services
    • 487.8 (e) (3)Food service
    • 487.8 (e) (9-10)Food service
    • 487.11 (k) (1-3)Environmental standards
    05 Dec 2023Complaint
    Found no deficiencies. No violations cited.
    06 Nov 2023Complaint
    Identified two violations concerning resident services and personnel.
    • 487.7 (f) (5)Resident services
    • 487.9 (f) (6)Personnel
    17 Oct 2023Complaint
    Verified no deficiencies were found.
    06 Oct 2023Complaint
    Investigated a complaint and found no deficiencies.
    07 Sept 2023Complaint
    Identified five violations across admission standards, resident services, food service, and environmental standards.
    • 487.4 (c) (5)Admission standards
    • 487.7 (f) (5)Resident services
    • 487.8 (e) (3)Food service
    • 487.8 (e) (9-10)Food service
    • 487.11 (k) (1-3)Environmental standards
    14 Jul 2023Complaint
    Investigated a complaint and identified two deficiencies related to resident services and personnel.
    • 487.7 (f) (5)Resident services
    • 487.9 (f) (6)Personnel
    12 Jul 2023Complaint
    Found no deficiencies.
    16 May 2023Complaint
    Found no deficiencies.
    15 May 2023Complaint
    Identified one violation of a cited regulation.
    • 486.5 (a) (4) (v)Civil penalties
    07 Apr 2023Complaint
    Investigated a complaint and found no deficiencies.
    21 Feb 2023Complaint
    Found no deficiencies. Complaint survey completed with no violations cited.
    13 Feb 2023Complaint
    Investigated a complaint and cited one violation.
    • 486.5 (a) (4) (v)Civil penalties
    31 Jan 2023Complaint
    Investigated the complaint and found no deficiencies.
    18 Jan 2023Complaint
    Investigated the complaint and found no deficiencies.
    13 Jan 2023Complaint
    Investigated a complaint and cited one environmental standards violation; the plan/notice of correction was approved.
    • 487.11 (f) (19)Environmental standards
    06 Jan 2023Complaint
    Found no deficiencies.
    21 Dec 2022Complaint
    Found one environmental standards violation; a plan of correction was approved.
    • 487.11 (f) (19)Environmental standards
    13 Dec 2022Complaint
    Determined that no deficiencies were found. No violations were cited.
    09 Dec 2022Complaint
    Found no deficiencies.
    28 Nov 2022Complaint
    Found no deficiencies.
    03 Nov 2022Complaint
    Found no deficiencies.
    03 Aug 2022Complaint
    Cited a deficiency related to admission standards.
    • 487.4 (l)Admission standards
    02 Aug 2022Complaint
    Found no deficiencies. The complaint survey showed no violations.
    11 Jul 2022Complaint
    Identified a deficiency related to admission standards.
    • 487.4 (l)Admission standards
    08 Jul 2022Complaint
    Found no deficiencies. No violations were cited.
    09 Jun 2022Complaint
    Found no deficiencies in the complaint survey. No violations were cited.
    24 May 2022Complaint
    Identified 3 deficiencies related to admission standards and resident services; plan of correction approved.
    • 487.4 (j)Admission standards
    • 487.7 (d) (1) (v)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    02 May 2022Complaint
    Found no deficiencies. No violations were cited.
    07 Mar 2022Complaint
    Found no deficiencies.
    02 Feb 2022Licensure
    Identified 18 violations and approved a plan for correction.
    • 402.4(b)(2)(i)General requirements
    • 402.7(a)(5)Department criminal history review
    • 402.8Notifications of criminal charges or convicti
    • 402.9(c)Responsibilities of providers; required notif
    • 485.5 (f)Operating certificates
    • 487.3 (b)General provisions
    • 487.4 (c) (5)Admission standards
    • 487.4 (k)Admission standards
    • 487.7 (e) (2)Resident services
    • 487.7 (f) (11) (iii)Resident services
    • 487.7 (g) (1) (i)Resident services
    • 487.7 (g) (1) (ii-xiv)Resident services
    • 487.8 (c)Food service
    • 487.8 (e) (1)Food service
    • 487.9 (a) (8)Personnel
    • 487.9 (a) (15)Personnel
    • 487.11 (a)Environmental standards
    • 487.11 (f) (19)Environmental standards

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    Mirador Living is not affiliated with the owner or operator(s) of The Eliot at Troy. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Eliot at Troy directly. There is no cost for this service. We are compensated by the community you select.

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