Victor Views Assisted Living

    1440 NY-444, Victor, NY 14564
    • Assisted Living

    Caring attentive family owned home

    I toured this family-owned, beautifully decorated small home and felt immediately at ease. The staff were attentive, friendly and knowledgeable-excellent medication management, help with bathing/dressing, one-on-one attention, and coordinated PT/OT that helped my sister recover quickly. Meals were delicious and well balanced, activities and outings were engaging, and the home was very clean and well maintained. Management and owners were welcoming and supportive, and I'm grateful for the caring, safe atmosphere-I would recommend it for anyone seeking a home-like, attentive setting.

    Loved one of resident
    Jul 2026

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    Reviews

    5.00·(8)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      5.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Attentive, caring, and knowledgeable staff
    • Effective medication management
    • Personal assistance with bathing and dressing
    • Engaging daily activities
    • Delicious, well-balanced menu
    • Home-like, beautifully decorated atmosphere
    • Small, intimate and clean facility
    • Family-owned with welcoming management and owner involvement
    • Supportive rehab care and effective care plans
    • One-on-one attention and accommodating staff
    • Residents appear happy, moving, and engaged
    • Owners and staff show passion and gratitude from families

    Cons

    • Need for more or expanded activities

    Summary of reviews

    Overall sentiment across the reviews for Victor Views Assisted Living is strongly positive. Reviewers repeatedly praise the staff for being attentive, caring, friendly, and knowledgeable. Families note that staff provide effective medication management and personalized hands-on support such as bathing and dressing assistance. Multiple comments emphasize one-on-one attention and accommodating behavior, creating a sense that care is individualized rather than institutional. Several reviewers explicitly express gratitude for the support they or their loved ones received, and a pattern of successful short-term rehab outcomes is noted (e.g., an effective rehab care plan and quick recovery for a family member).

    Facility and atmosphere are consistently described in complimentary terms. The community is portrayed as small, intimate, home-like, and beautifully decorated. Reviewers emphasize cleanliness and good maintenance, with repeated mention of a family atmosphere and a smaller scale that allows for more personal interactions. The facility being family-owned, with welcoming management and an engaged, kind owner, is another recurring positive theme; reviewers perceive owner involvement and staff passion as differentiators that contribute to a warm environment.

    Dining and activities receive favorable mentions as well. The menu is described as delicious and well balanced, contributing to a positive daily experience for residents. Activities are described in most summaries as engaging and residents are noted to be moving and engaged. However, there is at least one explicit comment requesting more activities, indicating that while activities exist and are generally good, some residents or families would welcome a broader or more frequent offerings.

    Care quality and outcomes are prominent themes. Reviewers cite effective care plans and specific clinical strengths such as medication management and rehab support that led to quick recoveries. This combination of clinical competency and warm, personal caregiving appears to be a major strength. The overall pattern of comments suggests Victor Views is particularly well suited to families seeking a smaller, home-like assisted living setting with attentive staff and individualized care.

    The primary area for improvement, based on the provided summaries, is enrichment programming: at least one reviewer asked for more activities. Given the facility’s small size and emphasis on one-on-one attention, leadership may be able to address this by expanding small-group or individualized activity options rather than large-scale programs. In sum, Victor Views is portrayed as a clean, well-managed, family-owned assisted living community with strong staff engagement, good clinical care, pleasant dining, and a homey environment—with a single recurring suggestion to broaden activity offerings to better meet resident interests.

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    Location

    Map showing location of Victor Views Assisted Living

    Victor Views Assisted Living is located at 1440 NY-444, Victor, NY, 14564.

    About Victor Views Assisted Living

    Victor Views Assisted Living sits just outside the village of Victor, NY, in a small, boutique-style home that feels cozy and comfortable, with ten private bedrooms, each with modern bathrooms designed for safety and ease of use, and the house has a library, a multipurpose room for family gatherings or quiet time, a cozy living and dining area open any time of the day, and a private outdoor space that overlooks the countryside and has a walking path right near Ganondagan park, so residents can enjoy the views and fresh air. The home includes all utilities except telephone, keeps up the property and lawn, offers basic cable TV, free Wi-Fi, a clean air-filtration system, and has a 24-hour emergency call system with video surveillance, making safety and peace of mind standard for everyone who lives there. Meals get prepared fresh every day, three times a day, with menus from a registered dietician, with flexible meal times and snacks always available, and guest meals offered for visitors, and salon services are there too, so residents don't have to leave the house for a haircut or style.

    There's housekeeping, laundry, and help with activities of daily living-things like bathing, dressing, going to the bathroom, and keeping up with medications, which even get delivered at home; a licensed nurse is on staff to help with medical needs while the high staff-to-resident ratio means attentive, personal care day and night. Residents can have a bit of independence through private living spaces-some have kitchenettes-and choose from various room types and prices, so people can find something that fits what they need; plus, all residents can join in a full schedule of cultural, educational, physical, and spiritual activities and enjoy chances to socialize with others, either in the multipurpose room or during group outings and healthcare appointments arranged by scheduled transportation. Victor Views Assisted Living gives both short-term respite and longer residential stays, always in a family-owned, family-run setting that stays focused on dignity and a good quality of life, and with medical alert systems, security, and senior-specific technology like internet and Wi-Fi, Jitterbug phones, consumer cellular plans, and hearing aids available, the home tries to meet needs as people age in place, welcoming those who want independence, assisted living, memory care, or companion care, in a well-kept, friendly place that aims to feel like home and let residents enjoy their daily lives without worry about upkeep or complicated rules, as they go about their days in a safe, welcoming community licensed by the NYS Department of Health.

    People often ask...

    Victor Views Assisted Living offers assisted living.

    There are 20 photos of Victor Views Assisted Living on Mirador.

    The full address for this community is 1440 NY-444, Victor, NY 14564.

    No, Victor Views Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In New York, the State Department of Health licenses adult care facilities and assisted living programs, posting relicensure surveys, complaint investigations, and inspections.

    License number15184
    Facility typeAdult Home
    Capacity12 residents
    LicenseePoole Senior Living LLC
    EffectiveAugust 2nd, 2021
    Special certificationALR 12
    View the official license record

    Inspection Reports

    6

    Reports

    16

    Citations

    4

    Complaints

    4

    Years

    08 Oct 2025Complaint
    Found no deficiencies.
    07 Feb 2025Complaint
    Found two medication management violations.
    • 1001.10 (l)(1)Medication management.
    • 1001.10 (l) (4-7)Medication management
    17 Dec 2024Complaint
    Found no deficiencies. There were no violations noted.
    18 Oct 2024Complaint
    Found no deficiencies.
    05 May 2023Licensure
    Cited 13 deficiencies across multiple areas during relicensure survey.
    • 402.9(b)(2)Responsibilities of providers; required notif
    • 485.5 (f)Operating certificates
    • 487.4 (a)Admission standards
    • 487.7 (d) (6) (i)Resident services
    • 487.7 (d) (11)Resident services
    • 487.8 (c)Food service
    • 487.9 (a) (3)Personnel
    • 487.9 (a) (7)Personnel
    • 487.10 (d) (1-2)Records and reports
    • 487.10 (d) (5)Records and reports
    • 1001.10 (i) (5-8)Resident services.
    • 1001.10 (l)(1)Medication management.
    • 1001.10 (l) (4-7)Medication management
    08 Feb 2022Inspection
    Identified one violation and approved a plan to correct it related to records and reports.
    • 487.10 (e) (2)Records and reports

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Victor Views Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Victor Views Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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