Woodhaven Court

    1930 Woodhaven Dr, Albemarle, NC 28001
    • Assisted Living
    • Memory Care

    Warm staff, clean, engaging activities

    I'm very pleased with Woodhaven Court. The staff are warm, caring and attentive, the facility is exceptionally clean and homelike, meals/snacks are good, doctors visit regularly, and there are plenty of activities to keep residents engaged. My family is happy here and I highly recommend it.

    Loved one of resident
    Jul 2026

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    Reviews

    3.57·(51)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      4.1
    • Meals

      3.4
    • Amenities

      4.0
    • Value

      1.0

    Pros

    • Compassionate, attentive caregiving staff
    • Clean, well-maintained interior and high sanitation scores
    • Active social and recreational programming
    • Encouragement of resident independence
    • Regular communal meals and special-event dining
    • Dementia-capable care practices
    • Allowance of personal food and in-room appliances
    • Medicaid acceptance
    • Frequent clinical visits and medical oversight
    • Welcoming, family-like community atmosphere

    Cons

    • Inconsistent staff responsiveness, particularly overnight
    • Variable personal-item and laundry management processes
    • Inconsistent meal service timing and line-management
    • Intermittent cleanliness and odor concerns in some areas
    • Gaps in clinical-incident response and family communication
    • Staff turnover and recent ownership transitions
    • Variable quality of personal-care for high-dependency residents
    • Aging physical plant with some facility-maintenance needs

    Summary of reviews

    Woodhaven Court presents a mixed but largely positive profile for prospective residents and families. The most commonly cited strengths are the caregiving staff and the facility’s cleanliness. Many reviewers describe staff as compassionate, attentive, and communicative; several noted that staff treat residents with dignity and create a family-like atmosphere. The facility also receives consistent praise for its sanitation performance and general upkeep, and multiple comments referenced high cleanliness standards and favorable inspection impressions.

    Programming and daily life appear to be robust. Reviewers mention an active schedule of social and recreational activities (crafts, holiday meals, regular events), opportunities that support independence, and an overall welcoming community with friendly residents. Dining is frequently described as adequate to good and the facility accommodates personal food and in-room appliances, which some families value for resident preference and comfort. Clinical oversight is also noted — regular doctor visits and visible medical care were described as reassuring by several families, and the facility accepts Medicaid, which increases accessibility for some residents.

    At the same time, the reviews reveal operational inconsistencies that prospective families should evaluate. Nighttime staffing and responsiveness were repeatedly called out as weaker than daytime coverage, and a number of reviewers experienced delays or tone-of-communication issues when requesting assistance. There are recurring descriptions of uneven personal-care processes, including concerns about management of personal items and laundry; some families reported missing belongings or delays in returning items. Meal-service logistics can be inconsistent as well, with reports of long dinner lines and occasional late service.

    More serious concerns appear in a limited subset of accounts. Several reviewers raised allegations of improper staff conduct and described situations that led them to relocate residents; a few accounts referenced safety or end-of-life issues that warrant careful inquiry. These claims are serious and should prompt direct questions to facility leadership, review of recent regulatory findings, and verification of the facility’s incident-response protocols before making placement decisions.

    Practical considerations for families: observe the community at multiple times of day (including evenings and mealtimes), ask about overnight staffing ratios and response-time expectations, request written policies for personal-item/laundry handling, review recent sanitation or inspection reports, and inquire about ownership history and staff turnover. Overall, Woodhaven Court offers notable strengths in compassionate care, social engagement, and cleanliness, but operational variability in staffing, personal-care logistics, and incident response suggests that individual experiences can differ and that targeted due diligence is advisable.

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    Location

    Map showing location of Woodhaven Court

    Woodhaven Court is located at 1930 Woodhaven Dr, Albemarle, NC, 28001.

    About Woodhaven Court

    Woodhaven Court sits at 1930 Woodhaven Dr in Albemarle, NC, and the place serves as an apartment-style community where seniors can find several living options like independent living, assisted living, memory care, and skilled nursing, so you'll see people needing a little help or quite a bit more support, which is handy for families that might want every level of care in one spot. Folks who live there get help with things like bathing, dressing, and medications, and staff help each person according to their needs, so some get more assistance and some get less, while everyone gets meals made with quality ingredients and there's a real effort to keep the diet and nutrition healthy. There's a Memory Care Program for people with Alzheimer's or other dementia, which includes special activities meant to keep minds active, and they have enhanced security for these residents, which can help families feel some peace of mind. There are nurses on staff, doctors and dentists on call, and you can find therapy services on site, like physical, occupational, and speech therapy, and the community supports hospice and respite stays if families need short-term or end-of-life care. If someone's dealing with diabetes or incontinence, Woodhaven Court can provide that care too, and there's medication management right there, along with an onsite pharmacy to make things simple. Folks can use wheelchair accessible showers, and the campus is designed to be handicap accessible to help everyone get around, plus there's an emergency alert system, so help is always close if you need it. Activities are planned by a Life Enrichment Coordinator-things like social hours, crafts, group outings, physical fitness, movies, and live entertainment, and there are both indoor and outdoor common spaces, like a library or outdoor patio, where people can spend time or join devotional services if they choose. Meals are provided every day in a restaurant-style dining room, and housekeeping, transportation, and utilities are all part of the package, which takes the pressure off seniors and their families. There's a salon and barber shop on site, and pets are welcome, as long as residents understand there's no smoking allowed inside. Parking's available, though details about reserved spaces aren't clear, and residents can use complimentary transportation for appointments or errands. The staffing and security help aging in place, so people can stay as their needs change, and the community focuses on keeping the atmosphere supportive, safe, and comfortable. Woodhaven Court also offers caregivers and families resources on paying for care, whether through Medicare, Medicaid, veterans benefits, or private assets, and there's a section with tools and information about senior living if someone's new to the process or needs help planning.

    About ALG Senior

    Woodhaven Court is managed by ALG Senior.

    ALG Senior, originally founded as Affinity Living Group in 1996 by Charles Trefzger, stands as one of the most significant senior living providers in the United States. Headquartered in Hickory, North Carolina, the company has grown from its humble beginnings to become the tenth largest provider of assisted living nationwide, the seventh largest provider of Alzheimer's and memory care services, and the largest senior housing operator in the southeastern United States. The company operates approximately 58-66 communities throughout the southeastern United States, with a primary geographic concentration in North Carolina, South Carolina, Virginia, Georgia, and Alabama.

    People often ask...

    Woodhaven Court offers assisted living and memory care.

    There are 3 photos of Woodhaven Court on Mirador.

    The full address for this community is 1930 Woodhaven Dr, Albemarle, NC 28001.

    No, Woodhaven Court does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number981147
    Facility typeAdult Care Home
    Capacity76 residents
    View the official license record

    Inspection Reports

    24

    Reports

    12

    Type A Citations

    7

    Type B Citations

    9

    Complaints

    11

    Years

    10 Jun 2025Follow-Up
    Found deficiencies in physical plant and safety documentation, including unprotected freezer/cooler units, missing sanitation and fire safety inspection reports, and inoperable HVAC systems.
    • 10A NCAC 13F .0301Application of Physical Plant Requirements
    • 10A NCAC 13F .0302Must Have Current Sanitation & Fire Safety Reports
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    10 Jun 2025Follow-Up
    Identified deficiencies included lack of protection for freezer and cooler units, HVAC maintenance issues, and missing current sanitation and fire-safety inspection documents.
    • 10A NCAC 13F .0301PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0302SANITATION AND FIRE SAFETY REPORTS
    • 10A NCAC 13F .0301BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
    10 Jun 2025Construction
    Investigated a complaint about the fire sprinkler system and found it not maintained in a safe condition and out of service, with a fire watch in effect due to air compressor failure.
    • Type A10A NCAC 13F .0311Physical Plant - Building equipment maintained safe and operating
    14 Jan 2025Construction
    Identified building code noncompliance and safety system issues, including unprotected refrigeration areas, missing current safety reports, and unsafe life-safety equipment.
    • 10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0302DESIGN AND CONSTRUCTION
    • 10A NCAC 13F .0311OTHER REQUIREMENTS
    09 Apr 2024Follow-Up
    Corrected deficiencies identified during the complaint follow-up; no further action required.
    22 Sept 2021Inspection
    Investigated an incident where a discontinue order for melatonin was not followed, resulting in continued administration past the discontinue date.
    • Type A10A NCAC 13F .1004(a)Medication Administration
    22 Sept 2021Inspection
    Found deficiencies in medication administration and documentation related to melatonin 3mg for a resident, including administration after refusals and lack of proper discontinuation orders.
    • Medication Administration
    • 10A NCAC 13F .1004(a) Medication AdministrationMedication Administration
    31 Jul 2020Complaint
    Investigated a complaint about staffing and resident rights; found insufficient aide staffing hours across multiple shifts and related rights concerns.
    • 10A NCAC 13F .0604 (e)(1)(A)(B)(C)Personal Care And Other Staffing
    • 10 NCAC 13F .0909Resident Rights
    31 Jul 2020Complaint
    Investigated complaints and found deficiencies in staffing hours, infection control and PPE use during COVID-19, and resident rights protections.
    • 10A NCAC 13F .0604 (e)(1)(A)(B)(C)Personal Care And Other Staffing
    • 10A NCAC 13F .0909Resident Rights
    • G.S. 131D-21(4)Declaration of Residents' Rights
    31 Jul 2020Complaint
    Investigated a complaint and COVID-19 focused inspection found staffing hours below minimum on several shifts and inadequate infection control practices related to PPE and resident rights during the pandemic.
    • 10A NCAC 13F .0604 (e)(1)(A)(B)(C)Personal Care And Other Staffing
    • 10A NCAC 13F .0909Resident Rights
    • G.S. 131D-21(4) Declaration of Residents' RightsDeclaration of Residents' Rights
    03 Oct 2018Follow-Up
    Identified multiple deficiencies including non-functioning exhaust ventilation and missing sprinkler escutcheon plates; some issues required corrective action.
    • 10A NCAC 13F .0311Escutcheon plates missing on sprinkler heads
    • 10A NCAC 13F .0311Exhaust Ventilation
    03 Oct 2018Follow-Up
    Identified deficiencies in fire safety equipment and exhaust ventilation, including missing sprinkler escutcheon plates and a nonfunctional exhaust fan.
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    21 Aug 2018Construction
    Identified multiple deficiencies in outside grounds, housekeeping, fire safety practices, building equipment, and exhaust ventilation.
    • 10A NCAC 13F .0305Outside Premises - Clean, Safe
    • 10A NCAC 13F .0306Housekeeping and Furnishings - Clean, Repaired
    • 10A NCAC 13F .0309Fire Safety - Evacuations
    • 10A NCAC 13F .0311Building Equipment - Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    21 Aug 2018Construction
    Found multiple deficiencies related to outdoor upkeep, housekeeping, fire safety rehearsals, and equipment maintenance. Required corrective actions were noted for various building systems and safety practices.
    • 10A NCAC 13F .0305Outside Premises-Clean, Safe
    • 10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
    • 10A NCAC 13F .0311Fire Safety-Rehearsals on Each Shift
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F .0311Exhaust Ventilation
    19 Jul 2018Follow-Up
    Investigated a safety concern involving the laundry area; observed unlocked doors and storage of chemicals with a resident who was identified as confused, without staff in sight.
    • 10A NCAC 13F .0305(f)(4) Physical EnvironmentPhysical Environment
    19 Jul 2018Follow-Up
    Investigated multiple deficiencies found across environmental, staffing, health care, nutrition, and resident rights areas, including unlocked hazardous chemicals, odor issues, TB and background checks, staffing gaps, and inadequate care and safety measures for several residents.
    • 10A NCAC 13F .0305(f)(4)Physical Environment - housekeeping storage
    • 10A NCAC 13F .0306(a)(2)Housekeeping And Furnishings - no chronic odors
    • 10A NCAC 13F .0406(a)Test For Tuberculosis
    • 10A NCAC 13F .0407(a)(7)Other Staff Qualifications - criminal background check
    • Type B10A NCAC 13F .0604(e)Personal Care And Other Staffing - staffing
    • Type B10A NCAC 13F .0901(a)Personal Care and Supervision - care per plan
    • Type A10A NCAC 13F .0901(b)Personal Care and Supervision - supervision
    • Type A10A NCAC 13F .0902 Health CareHealth Care - routine and acute needs; follow-up
    • Type B10A NCAC 13F .0902(c)(3-4)Health Care - documentation and orders
    • Type B10A NCAC 13F .0904(a)(1)Nutrition and Food Service - procurement and safety
    • Type B10A NCAC 13F .0904(b)(3)Nutrition and Food Service - food temperatures
    • Type B10A NCAC 13F .0909Resident Rights - abuse and handling
    03 Nov 2016Follow-Up
    Cited multiple deficiencies related to building safety, storage, and heating equipment; some issues remained uncorrected.
    • 10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
    • 10A NCAC 13F .0306HOUSEKEEPING-MAINTAINED FREE OF HAZARDS
    • 10A NCAC 13F .0311BUILDING EQUIPMENT MAINTAINED SAFE, OPERATING
    • 10A NCAC 13F .0311UNVENTED & PORTABLE ELECTRIC HEATERS PROHIBITED
    03 Nov 2016Follow-Up
    Observed safety hazards related to heating equipment and storage of oxygen cylinders, including a portable heater in a restricted area and oxygen cylinders stored in an unapproved crate.
    • 10A NCAC 13F .0311Other Requirements (physical plant)
    • 10A NCAC 13F .0311Unvented & Portable Electric Heaters Prohibited
    • 10A NCAC 13F .0300Building Equipment Maintained Safe, Operating
    17 Aug 2016Construction
    Identified multiple safety, environmental, and maintenance deficiencies, including issues with doors and alarms, wandering-entrance devices, housekeeping, oxygen storage, electrical safety, and ventilation.
    • 10A NCAC 13F .0301Application of physical plant requirements
    • 10A NCAC 13F .0305Physical environment – wanderer alarms
    • 10A NCAC 13F .0306Housekeeping and furnishings
    • 10A NCAC 13F .0306Housekeeping and furnishings – maintained free of hazards
    • 10A NCAC 13F .0310Electrical outlets in wet locations
    • 10A NCAC 13F .0311Building equipment maintained safe, operating
    • 10A NCAC 13F .0311Exhaust ventilation
    17 Aug 2016Construction
    Investigated a complaint and found safety and maintenance deficiencies across multiple building systems, with several items addressed by late September 2016.
    • 10A NCAC 13F .0300; 10A NCAC 13F .0306Physical Plant
    • 10A NCAC 13F .0310Electrical Outlets in Wet Locations
    • 10A NCAC 13F .0311Exhaust Ventilation
    • 10A NCAC 13F .0300Entrances/Exits - Wanderer Alarm
    02 Jun 2016Inspection
    Investigated an annual survey and found deficiencies related to notifying a physician about medication refusals and ensuring milk was served to SCU residents as required.
    • 10A NCAC 13F .0902(b) Health CareHealth Care
    • 10A NCAC 13F .0904(d)(3)(A)Nutrition And Food Service
    02 Jun 2016Inspection
    Investigated deficiencies in medication administration and nutrition/food service. Documented refusals of medications and issues with meal service practices.
    • Type AMedication Administration / Resident Care
    • Type A10A NCAC 13F .0904(d)(3)(A) Nutrition And Food ServiceNutrition and Food Service
    • Type A10A NCAC 13F .0904(d)(3)(A) Nutrition And Food ServiceNutrition and Food Service
    30 Jan 2015Complaint
    Investigated a complaint and found failures related to medical monitoring, medication order clarification, and abuse reporting, including a fatal case linked to thyroid treatment gaps and missed lab follow-ups.
    • Type A10A NCAC 13F .0902(b)Health Care
    • Type A10A NCAC 13F .1002(a)Medication Orders
    • Type A10A NCAC 13F .1009(a)Pharmaceutical Care
    • Type B10A NCAC 13F .1009(b)Pharmaceutical Care
    • Type AG.S. 131E-256 and 10A NCAC 130 .0101/.0102Health Care Personnel Registry
    • Type AG.S. 131D-21(2); G.S. 131D-21(4)Declaration of Residents' Rights
    30 Jan 2015Complaint
    Investigated concerns about care and documentation for a resident, uncovering multiple deficiencies related to medical records, discharge planning, and thyroid management.
    • Care documentation/medication orders for resident
    • Discharge documentation
    • Thyroid hormone replacement
    • 10A NCAC 13F .1009(b)Pharmaceutical Care

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Woodhaven Court. The information above has not been verified or approved by the owner or operator. For exact information, please contact Woodhaven Court directly. There is no cost for this service. We are compensated by the community you select.

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