I'm very pleased with Woodhaven Court. The staff are warm, caring and attentive, the facility is exceptionally clean and homelike, meals/snacks are good, doctors visit regularly, and there are plenty of activities to keep residents engaged. My family is happy here and I highly recommend it.
Loved one of resident
Jul 2026
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Reviews
3.57·(51)
Overall rating
5
4
3
2
1
Care
3.5
Staff
4.1
Meals
3.4
Amenities
4.0
Value
1.0
Pros
Compassionate, attentive caregiving staff
Clean, well-maintained interior and high sanitation scores
Variable personal-item and laundry management processes
Inconsistent meal service timing and line-management
Intermittent cleanliness and odor concerns in some areas
Gaps in clinical-incident response and family communication
Staff turnover and recent ownership transitions
Variable quality of personal-care for high-dependency residents
Aging physical plant with some facility-maintenance needs
Summary of reviews
Woodhaven Court presents a mixed but largely positive profile for prospective residents and families. The most commonly cited strengths are the caregiving staff and the facility’s cleanliness. Many reviewers describe staff as compassionate, attentive, and communicative; several noted that staff treat residents with dignity and create a family-like atmosphere. The facility also receives consistent praise for its sanitation performance and general upkeep, and multiple comments referenced high cleanliness standards and favorable inspection impressions.
Programming and daily life appear to be robust. Reviewers mention an active schedule of social and recreational activities (crafts, holiday meals, regular events), opportunities that support independence, and an overall welcoming community with friendly residents. Dining is frequently described as adequate to good and the facility accommodates personal food and in-room appliances, which some families value for resident preference and comfort. Clinical oversight is also noted — regular doctor visits and visible medical care were described as reassuring by several families, and the facility accepts Medicaid, which increases accessibility for some residents.
At the same time, the reviews reveal operational inconsistencies that prospective families should evaluate. Nighttime staffing and responsiveness were repeatedly called out as weaker than daytime coverage, and a number of reviewers experienced delays or tone-of-communication issues when requesting assistance. There are recurring descriptions of uneven personal-care processes, including concerns about management of personal items and laundry; some families reported missing belongings or delays in returning items. Meal-service logistics can be inconsistent as well, with reports of long dinner lines and occasional late service.
More serious concerns appear in a limited subset of accounts. Several reviewers raised allegations of improper staff conduct and described situations that led them to relocate residents; a few accounts referenced safety or end-of-life issues that warrant careful inquiry. These claims are serious and should prompt direct questions to facility leadership, review of recent regulatory findings, and verification of the facility’s incident-response protocols before making placement decisions.
Practical considerations for families: observe the community at multiple times of day (including evenings and mealtimes), ask about overnight staffing ratios and response-time expectations, request written policies for personal-item/laundry handling, review recent sanitation or inspection reports, and inquire about ownership history and staff turnover. Overall, Woodhaven Court offers notable strengths in compassionate care, social engagement, and cleanliness, but operational variability in staffing, personal-care logistics, and incident response suggests that individual experiences can differ and that targeted due diligence is advisable.
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Location
Woodhaven Court is located at 1930 Woodhaven Dr, Albemarle, NC, 28001.
About Woodhaven Court
Woodhaven Court sits at 1930 Woodhaven Dr in Albemarle, NC, and the place serves as an apartment-style community where seniors can find several living options like independent living, assisted living, memory care, and skilled nursing, so you'll see people needing a little help or quite a bit more support, which is handy for families that might want every level of care in one spot. Folks who live there get help with things like bathing, dressing, and medications, and staff help each person according to their needs, so some get more assistance and some get less, while everyone gets meals made with quality ingredients and there's a real effort to keep the diet and nutrition healthy. There's a Memory Care Program for people with Alzheimer's or other dementia, which includes special activities meant to keep minds active, and they have enhanced security for these residents, which can help families feel some peace of mind. There are nurses on staff, doctors and dentists on call, and you can find therapy services on site, like physical, occupational, and speech therapy, and the community supports hospice and respite stays if families need short-term or end-of-life care. If someone's dealing with diabetes or incontinence, Woodhaven Court can provide that care too, and there's medication management right there, along with an onsite pharmacy to make things simple. Folks can use wheelchair accessible showers, and the campus is designed to be handicap accessible to help everyone get around, plus there's an emergency alert system, so help is always close if you need it. Activities are planned by a Life Enrichment Coordinator-things like social hours, crafts, group outings, physical fitness, movies, and live entertainment, and there are both indoor and outdoor common spaces, like a library or outdoor patio, where people can spend time or join devotional services if they choose. Meals are provided every day in a restaurant-style dining room, and housekeeping, transportation, and utilities are all part of the package, which takes the pressure off seniors and their families. There's a salon and barber shop on site, and pets are welcome, as long as residents understand there's no smoking allowed inside. Parking's available, though details about reserved spaces aren't clear, and residents can use complimentary transportation for appointments or errands. The staffing and security help aging in place, so people can stay as their needs change, and the community focuses on keeping the atmosphere supportive, safe, and comfortable. Woodhaven Court also offers caregivers and families resources on paying for care, whether through Medicare, Medicaid, veterans benefits, or private assets, and there's a section with tools and information about senior living if someone's new to the process or needs help planning.
ALG Senior, originally founded as Affinity Living Group in 1996 by Charles Trefzger, stands as one of the most significant senior living providers in the United States. Headquartered in Hickory, North Carolina, the company has grown from its humble beginnings to become the tenth largest provider of assisted living nationwide, the seventh largest provider of Alzheimer's and memory care services, and the largest senior housing operator in the southeastern United States. The company operates approximately 58-66 communities throughout the southeastern United States, with a primary geographic concentration in North Carolina, South Carolina, Virginia, Georgia, and Alabama.
People often ask...
Woodhaven Court offers assisted living and memory care.
There are 3 photos of Woodhaven Court on Mirador.
The full address for this community is 1930 Woodhaven Dr, Albemarle, NC 28001.
No, Woodhaven Court does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Found deficiencies in physical plant and safety documentation, including unprotected freezer/cooler units, missing sanitation and fire safety inspection reports, and inoperable HVAC systems.
10A NCAC 13F .0301Application of Physical Plant Requirements
10A NCAC 13F .0302Must Have Current Sanitation & Fire Safety Reports
Identified deficiencies included lack of protection for freezer and cooler units, HVAC maintenance issues, and missing current sanitation and fire-safety inspection documents.
10A NCAC 13F .0301PHYSICAL PLANT REQUIREMENTS
10A NCAC 13F .0302SANITATION AND FIRE SAFETY REPORTS
Investigated a complaint about the fire sprinkler system and found it not maintained in a safe condition and out of service, with a fire watch in effect due to air compressor failure.
Type A10A NCAC 13F .0311Physical Plant - Building equipment maintained safe and operating
14 Jan 2025Construction
14 Jan 2025Construction
Identified building code noncompliance and safety system issues, including unprotected refrigeration areas, missing current safety reports, and unsafe life-safety equipment.
10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
10A NCAC 13F .0302DESIGN AND CONSTRUCTION
10A NCAC 13F .0311OTHER REQUIREMENTS
09 Apr 2024Follow-Up
09 Apr 2024Follow-Up
Corrected deficiencies identified during the complaint follow-up; no further action required.
22 Sept 2021Inspection
22 Sept 2021Inspection
Investigated an incident where a discontinue order for melatonin was not followed, resulting in continued administration past the discontinue date.
Type A10A NCAC 13F .1004(a)Medication Administration
22 Sept 2021Inspection
22 Sept 2021Inspection
Found deficiencies in medication administration and documentation related to melatonin 3mg for a resident, including administration after refusals and lack of proper discontinuation orders.
Investigated a complaint about staffing and resident rights; found insufficient aide staffing hours across multiple shifts and related rights concerns.
10A NCAC 13F .0604 (e)(1)(A)(B)(C)Personal Care And Other Staffing
10 NCAC 13F .0909Resident Rights
31 Jul 2020Complaint
31 Jul 2020Complaint
Investigated complaints and found deficiencies in staffing hours, infection control and PPE use during COVID-19, and resident rights protections.
10A NCAC 13F .0604 (e)(1)(A)(B)(C)Personal Care And Other Staffing
10A NCAC 13F .0909Resident Rights
G.S. 131D-21(4)Declaration of Residents' Rights
31 Jul 2020Complaint
31 Jul 2020Complaint
Investigated a complaint and COVID-19 focused inspection found staffing hours below minimum on several shifts and inadequate infection control practices related to PPE and resident rights during the pandemic.
10A NCAC 13F .0604 (e)(1)(A)(B)(C)Personal Care And Other Staffing
10A NCAC 13F .0909Resident Rights
G.S. 131D-21(4) Declaration of Residents' RightsDeclaration of Residents' Rights
03 Oct 2018Follow-Up
03 Oct 2018Follow-Up
Identified multiple deficiencies including non-functioning exhaust ventilation and missing sprinkler escutcheon plates; some issues required corrective action.
10A NCAC 13F .0311Escutcheon plates missing on sprinkler heads
10A NCAC 13F .0311Exhaust Ventilation
03 Oct 2018Follow-Up
03 Oct 2018Follow-Up
Identified deficiencies in fire safety equipment and exhaust ventilation, including missing sprinkler escutcheon plates and a nonfunctional exhaust fan.
Found multiple deficiencies related to outdoor upkeep, housekeeping, fire safety rehearsals, and equipment maintenance. Required corrective actions were noted for various building systems and safety practices.
10A NCAC 13F .0305Outside Premises-Clean, Safe
10A NCAC 13F .0306Housekeeping and Furnishings-Clean, Repaired
10A NCAC 13F .0311Fire Safety-Rehearsals on Each Shift
Investigated a safety concern involving the laundry area; observed unlocked doors and storage of chemicals with a resident who was identified as confused, without staff in sight.
Investigated multiple deficiencies found across environmental, staffing, health care, nutrition, and resident rights areas, including unlocked hazardous chemicals, odor issues, TB and background checks, staffing gaps, and inadequate care and safety measures for several residents.
10A NCAC 13F .0311UNVENTED & PORTABLE ELECTRIC HEATERS PROHIBITED
03 Nov 2016Follow-Up
03 Nov 2016Follow-Up
Observed safety hazards related to heating equipment and storage of oxygen cylinders, including a portable heater in a restricted area and oxygen cylinders stored in an unapproved crate.
Identified multiple safety, environmental, and maintenance deficiencies, including issues with doors and alarms, wandering-entrance devices, housekeeping, oxygen storage, electrical safety, and ventilation.
10A NCAC 13F .0301Application of physical plant requirements
Investigated a complaint and found safety and maintenance deficiencies across multiple building systems, with several items addressed by late September 2016.
Investigated an annual survey and found deficiencies related to notifying a physician about medication refusals and ensuring milk was served to SCU residents as required.
10A NCAC 13F .0902(b) Health CareHealth Care
10A NCAC 13F .0904(d)(3)(A)Nutrition And Food Service
02 Jun 2016Inspection
02 Jun 2016Inspection
Investigated deficiencies in medication administration and nutrition/food service. Documented refusals of medications and issues with meal service practices.
Type A—Medication Administration / Resident Care
Type A10A NCAC 13F .0904(d)(3)(A) Nutrition And Food ServiceNutrition and Food Service
Type A10A NCAC 13F .0904(d)(3)(A) Nutrition And Food ServiceNutrition and Food Service
30 Jan 2015Complaint
30 Jan 2015Complaint
Investigated a complaint and found failures related to medical monitoring, medication order clarification, and abuse reporting, including a fatal case linked to thyroid treatment gaps and missed lab follow-ups.
Type A10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .1002(a)Medication Orders
Type A10A NCAC 13F .1009(a)Pharmaceutical Care
Type B10A NCAC 13F .1009(b)Pharmaceutical Care
Type AG.S. 131E-256 and 10A NCAC 130 .0101/.0102Health Care Personnel Registry
Type AG.S. 131D-21(2); G.S. 131D-21(4)Declaration of Residents' Rights
30 Jan 2015Complaint
30 Jan 2015Complaint
Investigated concerns about care and documentation for a resident, uncovering multiple deficiencies related to medical records, discharge planning, and thyroid management.
—Care documentation/medication orders for resident
—Discharge documentation
—Thyroid hormone replacement
10A NCAC 13F .1009(b)Pharmaceutical Care
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Woodhaven Court. The information above has not been verified or approved by the owner or operator. For exact information, please contact Woodhaven Court directly. There is no cost for this service. We are compensated by the community you select.
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