I've been impressed by the caring, professional staff and the warm, family-like atmosphere-new ownership and a hands-on administrator have transformed the facility into a clean, beautiful, safe place where residents seem happy and proud to call home. The engaging activities (bingo, bowling, movie nights, arts & crafts), enjoyable meals, and staff who readily give tours and answer questions make this a place I highly recommend.
Loved one of resident
Jul 2026
Schedule a Tour
Reviews
5.00·(17)
Overall rating
5
4
3
2
1
Care
5.0
Staff
5.0
Meals
5.0
Amenities
5.0
Value
5.0
Pros
caring staff
family-like atmosphere
engaging activities (bingo, bowling, movie nights, arts and crafts, games, trivia)
regular celebrations for birthdays and holidays
volunteer involvement
teamwork among staff
beautiful facility (transformed inside and out)
safe facility
residents proud to call it home
new ownership with positive changes and better ideas
loving, down-to-earth environment
strong recommendations from reviewers
Summary of reviews
Overall sentiment: The reviews are overwhelmingly positive and consistent. Multiple reviewers emphasize that Wilham Ridge provides a loving, family-like environment supported by caring staff and active volunteer involvement. Several comments highlight a visible transformation of the facility under new ownership, describing the property as beautiful and safe. Reviewers repeatedly state they would recommend the community, and residents are described as proud to live there.
Care quality and staff: Care quality is presented positively across the summaries: staff are described as caring, down-to-earth, and creating a family atmosphere. Teamwork among employees and the presence of volunteers are noted as contributors to the supportive environment. While the reviews do not include clinical metrics (such as staffing ratios, licensed nurse coverage, or medical outcomes), the qualitative language—'caring staff,' 'loving environment,' and 'family environment'—indicates strong interpersonal care and attentiveness from staff according to reviewers.
Activities and social life: Activity offerings are a clear strength. Reviews list a variety of regular programming including bingo nights with prizes, bowling, movie nights, arts and crafts, games and trivia, and celebrations for birthdays and holidays. The presence of prizes, varied event types, and holiday/birthday celebrations suggests an engaged activities program that caters to social, recreational, and creative interests. This contributes to the family-like atmosphere and resident satisfaction noted in the reviews.
Facility and safety: Multiple reviews state the facility has been transformed 'inside and out' and call it beautiful. Safety is explicitly mentioned, and reviewers indicate residents are proud to call the facility home. These points together suggest that physical renovations and attention to the environment have been noticeable and positively received by residents and families.
Management and ownership: A recurring theme is the arrival of new ownership and management changes, which reviewers describe positively. New owners are credited with bringing better ideas and implementing changes that improved both the physical facility and the overall environment. The management-related commentary is uniformly favorable in these summaries, and several reviewers explicitly recommend the community, attributing improvements to ownership and leadership.
Notable patterns and gaps: The reviews emphasize interpersonal care, community life, and facility improvements; there are no explicit complaints or negative comments in the provided summaries. That said, important operational or clinical details are not mentioned in these summaries — for example, there is no information about dining quality, menu variety, medication management, clinical staffing levels, costs and contract terms, specialized care programs (memory care, rehabilitative services), transportation, or family communication practices. Because the supplied summaries focus on atmosphere, activities, and visible improvements, prospective residents or family members should confirm these operational and clinical aspects during a visit or by asking management directly.
Conclusion and suggested follow-ups: Based on these reviews, Wilham Ridge appears to offer a warm, active, and well-maintained community with caring staff and enthusiastic resident life under new, effective ownership. The most reliable next steps would be an in-person tour to confirm the facility condition and atmosphere, a meeting with activities and care staff to understand daily schedules and clinical supports, and direct questions about dining, staffing levels, specialized care options, pricing, and policies to fill in the informational gaps not covered by the reviews.
Reviews written on Mirador
We have no reviews to show about Wilham Ridge.
Help other families by writing a review about your experience with this community.
Location
Wilham Ridge is located at 30 Dalea Dr, Asheville, NC, 28805.
About Wilham Ridge
Wilham Ridge Assisted Living sits at 30 Dalea Drive in Asheville, North Carolina, and keeps a state license through the North Carolina Division of Health Service Regulation with the number HAL-011-377, and the care services cover assisted living, memory care, nursing home, and independent living. The staff at Wilham Ridge uses personalized and tailored care plans, so every resident has their own support for health and lifestyle needs, and they pay special attention to people who need help with daily activities like bathing, dressing, transfers, and mobility. The staff also helps with medication, diabetic care, incontinence care, therapies, and non-ambulatory services, and nursing support usually runs between 12 and 16 hours each day. The place features private and semi-private rooms, each coming with a private bathroom, kitchenettes, cable TV, air conditioning, telephone, Wi-Fi, and you can also bring along your dog or cat.
Wilham Ridge tries to make things feel warm for both residents and their families, and families can be involved in life and events, and there's also regular staff to handle needs as they come up. You'll find community amenities like scheduled outdoor programs, walking paths, a garden, fitness centers, a music room, a spa/wellness room, an arts room, a movie theater, a game room, and even a library, and they offer places for devotional activities too. Nutritious meals come daily in the dining room, and they serve restaurant-style meals with menu options for allergies, vegetarian diets, and diabetes, and there's free transportation for outings and essentials. The Wilham Life program leads scheduled activities so folks have movie nights, arts and crafts, games, guided field trips, fitness classes, educational sessions, and even resident-run social groups-plus religious services are on-site and off-site if people want them. There are safety systems in each room with a 24-hour call button, and services like laundry, housekeeping, linen changes, move-in help, concierge, and parking are available for residents and their guests.
Wilham Ridge maintains a five-star rating from two reviews and is known for its warm community, its flexible financing options with rent and care fee plans, and its effort to make care decisions easier with a senior living advisor who helps families learn about options. Residents can see several floor plans before choosing a room, and family support services are available to help keep everyone connected. The staff is dedicated, and they manage both the details of daily needs and the comforts that help people feel at home.
People often ask...
Wilham Ridge offers assisted living.
There are 3 photos of Wilham Ridge on Mirador.
The full address for this community is 30 Dalea Dr, Asheville, NC 28805.
No, Wilham Ridge does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Investigated found that outings were not provided for residents every other month; one resident's mental health needs were not properly addressed after she expressed suicidality, and staff used profanity toward residents; and reporting to the health care personnel registry was not completed timely.
10A NCAC 13F .0905 (f)Activities Program
Type A10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1205 Health Care Personnel RegistryHealth Care Personnel Registry
07 Jan 2025Follow-Up
07 Jan 2025Follow-Up
Found no deficiencies. No further action was required.
10 Dec 2024Follow-Up
10 Dec 2024Follow-Up
Investigated deficiencies across housekeeping, personal care, nutrition, medications, self-administration, storage, and controlled substances, with multiple failures in care, documentation, and safety practices.
Type B10A NCAC 13F .0306(b)(1)Housekeeping And Furnishings
Type B10A NCAC 13F .0901(a)Personal Care and Supervision
Type B10A NCAC 13F .0904(c)(3)Nutrition And Food Service (c) Menus
Type B10A NCAC 13F .1002(a)Medication Orders
Type B10A NCAC 13F .1003(c)Medication Labels
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1004(j)Medication Administration
Type B10A NCAC 13F .1005(a)Self-Administration Of Medications
Type B10A NCAC 13F .1006(a)Medication Storage
Type B10A NCAC 13F .1008Controlled Substances
10 Dec 2024Follow-Up
10 Dec 2024Follow-Up
Investigated findings showed multiple residents with missing or soiled linens, no proper top or bottom sheets, and insufficient pillows across several rooms.
—Observation of bedding deficiencies
04 Dec 2024Follow-Up
04 Dec 2024Follow-Up
Identified deficiencies in upkeep and safety systems. Observed unfinished wall base, non-approved penetrations sealing material, and insecure plumbing fixtures.
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0311Other Requirements
29 Jul 2024Complaint
29 Jul 2024Complaint
Investigated a medication administration issue involving missed doses and documentation gaps, revealing improper administration and communication about several residents’ medications.
Investigated allegations of medication administration failures and inadequate health care follow-up, citing deficiencies that contributed to catheter-related wounds and infections with multiple hospitalizations.
13F.1004(a)Medication Administration
Type A13F.0902(b)Health Care
12 Jul 2024Follow-Up
12 Jul 2024Follow-Up
Identified multiple deficiencies related to staff qualifications, background documentation, and resident care including medication orders and administration. Found ongoing issues with care planning and documentation across several pages.
10A NCAC 13F .0407Other Staff Qualifications
10A NCAC 13F .0407Other Staff Qualifications
10A NCAC 13F .0901(a)Personal Care and Supervision
10A NCAC 13F .1002(a)Medication Orders
10A NCAC 13F .1002(a)Medication Orders
10A NCAC 13F .1004(a)Medication Administration
12 Jul 2024Follow-Up
12 Jul 2024Follow-Up
Investigated complaints identified wide-ranging deficiencies in staff qualifications, care planning and delivery, medication management, and infection control, posing safety risks to residents.
Type A10A NCAC 13F .0407(a)(7)Other Staff Qualifications
Type A10A NCAC 13F .0407(a)(8)Other Staff Qualifications
Type A10A NCAC 13F .0605(g) Staffing Of Personal Care Aide Supervisors
Type A10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .1002(a)Medication Orders
Type A10A NCAC 13F .1004(a)Medication Administration
Type A10A NCAC 13F .1004(j)Medication Administration
Type B10A NCAC 13F .1008Controlled Substances
Type A10A NCAC 13F .1801(d)Infection Prevention and Control Policies and Procedures
09 May 2024Complaint
09 May 2024Complaint
Investigated a complaint and found deficiencies in medication aide qualifications and training, and missing qualifications for the activity director and other staff.
10A NCAC 13F.0403(a)Qualifications Of Medication Staff
10A NCAC 13F.0404(2)Qualifications Of Activity Director
10A NCAC 13F.0407(a)(5)Other Staff Qualifications
09 May 2024Complaint
09 May 2024Complaint
Investigated a complaint and identified multiple deficiencies in medication administration, staff qualifications, diabetic care, activities, nutrition, LHPS oversight, administrator oversight, and resident rights.
Type A10A NCAC 13F .0403(a)Qualifications Of Medication Staff
Type A10A NCAC 13F .0404 (2)Qualifications Of Activity Director
Type A10A NCAC 13F .0407(a)(5)Other Staff Qualifications
Type A10A NCAC 13F .0407(a)(7)Other Staff Qualifications
Type A10A NCAC 13F .0505Training On Care Of Diabetic Resident
Type A10A NCAC 13F .0602(b)Management Of Facilities With A Capacity Or Census Of 31 To 80 Residents
Type A10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .0902(c)(3-4)Health Care
Type A10A NCAC 13F .0904(c)Nutrition And Food Service
Type A10A NCAC 13F .0905Activities Program
Type A10A NCAC 13F .0909Resident Rights
Type A10A NCAC 13F .1004(a)Medication Administration
Type A10A NCAC 13F .1004(i)Medication Administration
Type B10A NCAC 13F .0903(c)Licensed Health Professional Support
03 May 2024Construction
03 May 2024Construction
Identified multiple deficiencies in housekeeping, furnishings, and building systems.
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0306Bedroom Furnishings-Clean Towel, Towel Bar
Identified safety deficiencies in electrical outlets, exhaust ventilation, and plumbing, including non-functional exhaust fans and corroded components.
10A NCAC 13F .0310Electrical Outlets in Wet Locations
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0311Other Requirements
10A NCAC 13F .0311Exhaust Ventilation
10A NCAC 13F .0311Exhaust Ventilation
10 Jan 2024Construction
10 Jan 2024Construction
Found safety deficiencies in electrical outlets in wet locations, exhaust ventilation, and several building systems, including gaps in fire-rated ceilings and corroded heater enclosures.
10A NCAC 13F .0310 ELECTRICAL OUTLETSElectrical Outlets in Wet Locations
10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding Equipment Maintained Safe, Operating
10A NCAC 13F .0311 OTHER REQUIREMENTS (g)Exhaust Ventilation
10 May 2023Follow-Up
10 May 2023Follow-Up
Investigations found deficiencies related to not having a qualified activities director and failures in medication self-administration controls.
10A NCAC 13F .0404 (2) Qualifications Of Activity DirectorQualifications Of Activity Director
10A NCAC 13F .1005(a) Self-Administration Of MedicationsSelf-Administration Of Medications
10 May 2023Follow-Up
10 May 2023Follow-Up
Found deficiencies in activity director qualifications and medication self-administration oversight.
10A NCAC 13F .0404 (2)Qualifications Of Activity Director
10A NCAC 13F .1005(a)Self-Administration Of Medications
02 Mar 2022Complaint
02 Mar 2022Complaint
Identified multiple deficiencies: unsanitary bathroom conditions, dangerously hot water temperatures, and lack of organized activities.
10A NCAC 13F .0306(a)(1)Housekeeping And Furnishings
10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0905(a)(b)Activities Program
02 Mar 2022Complaint
02 Mar 2022Complaint
Identified multiple deficiencies including unsafe water temperatures, unsecured plumbing fixtures, and inadequate activities programming.
10A NCAC 13F.0306(a)(1)Housekeeping And Furnishings
10A NCAC 13F.0311(d)Other Requirements
10A NCAC 13F.0905(a)(b)Activities Program
23 Jan 2020Follow-Up
23 Jan 2020Follow-Up
Found multiple deficiencies in safety, staffing, activities, and medication management, including a nonworking wall heater in the women's shower room, missing TB testing for staff, missing health care personnel registry checks for staff, inadequate activities, and improper medication administration.
Type B10A NCAC 13F .1004(a)Medication Administration
G.S. 131D-21(2)Declaration of Residents' Rights
23 Jan 2020Follow-Up
23 Jan 2020Follow-Up
Identified deficiencies related to an unsafe shower heater condition and missing TB testing for staff.
10A NCAC 13F .0311(a) Other RequirementsOther Requirements
10A NCAC 13F .0406(a) Test For TuberculosisTest For Tuberculosis
09 Apr 2019Follow-Up
09 Apr 2019Follow-Up
Observed a medication administration error where 1 clindamycin capsule was given at 12:00pm instead of 2 capsules as ordered during the 12:00pm pass.
Type B10A NCAC 13F .1004(a) Medication AdministrationMedication Administration
09 Apr 2019Follow-Up
09 Apr 2019Follow-Up
Investigated a medication administration error where one clindamycin capsule was given instead of two as ordered during a routine dose.
Type B10A NCAC 13F .1004(a)Medication Administration
09 Apr 2019Follow-Up
09 Apr 2019Follow-Up
Investigated a medication administration event and found deficiencies, including a medication administration error observed at the 12:00pm pass and related medication-order concerns.
10A NCAC 13F .1004(a)Medication Administration
14 Dec 2018Follow-Up
14 Dec 2018Follow-Up
An inspection disclosed several deficiencies including unsafe use of electrical cords, food safety issues, and numerous problems with medication administration and documentation.
—Extension cords and safety in resident areas
—Medication handling and food safety (kitchen/food handling)
—Medication administration and documentation deficiencies
17 Oct 2018Construction
17 Oct 2018Construction
Identified multiple safety deficiencies in the physical plant, including an unsecured toilet, no vacuum breaker on the salon sink hose, a non-working exhaust, and a recessed floor clean-out creating a trip hazard.
10A NCAC 13F .0311PHYSICAL PLANT
10A NCAC 13F .0311PHYSICAL PLANT
10A NCAC 13F .0311PHYSICAL PLANT
10A NCAC 13F .0311PHYSICAL PLANT
17 Oct 2018Construction
17 Oct 2018Construction
Identified multiple maintenance deficiencies including unsafe plumbing, a non-operational exhaust system, and a floor-mounted toilet issue.
—Building Equipment Maintained Safe, Operating
—Mechanical exhaust system not operational
—Toilet not secured to floor
16 Aug 2017Inspection
16 Aug 2017Inspection
Identified multiple deficiencies in food safety and diet administration, including improper storage and labeling of foods, undocumented substitutions, and puree-diet serving not aligned with orders.
10A NCAC 13F .0904(a)(2)Nutrition and Food Service
10A NCAC 13F .0904(c)(3)Nutrition and Food Service
10A NCAC 13F .0904(e)(4)Nutrition and Food Service
16 Aug 2017Inspection
16 Aug 2017Inspection
Found multiple deficiencies related to food storage, labeling and dietary practices, including unlabeled/undated items and incomplete documentation of substitutions and diet orders.
—Storage, dating and labeling of food items
—Menu substitutions and documentation
—Therapeutic diets; meal service and labeling
15 Feb 2017Follow-Up
15 Feb 2017Follow-Up
Investigated the complaint and identified a deficiency related to physical plant maintenance; one deficiency was not corrected.
10A NCAC 13F 0311Physical Plant - Other Requirements
15 Feb 2017Follow-Up
15 Feb 2017Follow-Up
Found that one-hour fire-rated walls and ceilings were compromised and the attic access door was not positioned correctly, with one deficiency remaining uncorrected.
Identified multiple deficiencies related to fire safety system maintenance, door closure, and required sanitation and fire safety documentation.
10A NCAC 13F .0302PHYSICAL PLANT - DESIGN AND CONSTRUCTION
10A NCAC 13F .0300Must Have Current Sanitation & Fire Safety Reports
31 Oct 2016Construction
31 Oct 2016Construction
Found multiple deficiencies related to building maintenance, fire safety, and accessibility—ceiling penetrations, loose toilets, door misalignments, and delayed hood inspections were noted.
Type A—Physical Plant - Maintenance and Construction
Type A—Water/Drainage and Plumbing - Safety concerns
Type A—Hood inspection and door/ceiling adjustments
Type A—Fire Safety - Drills and Safety Rehearsals
Type A—Handrails - installation
31 Oct 2016Construction
31 Oct 2016Construction
Identified multiple building safety and maintenance deficiencies from a biennial survey, including missing safety reports, missing hand grips, hazards, and faulty fire-related equipment and doors.
10A NCAC 13F .0302Must Have Current Sanitation and Fire Safety Reports
10A NCAC 13F .0305Bathrooms-Hand Grips
10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
Investigators found multiple deficiencies in medication management, resident rights privacy, and staff training, including missing controlled substances, unsafe storage, and improper administration of medications.
Type A10A NCAC 13F .0601(a)Management Of Facilities
10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1003(e)Medication Labels
10A NCAC 13F .1004(a)Medication Administration
Type A10A NCAC 13F .1008(a)Controlled Substances
Type B10A NCAC 13F .1008(b)Controlled Substance
10A NCAC 13F .1009(a)(2-6)Pharmaceutical Care
G.S. 131D-21(2)Declaration of Residents' Rights
G.S. 131D-21(4)Declaration of Residents' Rights
G.S. 131D-4.5B(b)Medication Aides; Training and Competency
16 Dec 2015Follow-Up
16 Dec 2015Follow-Up
Investigative findings showed multiple deficiencies related to medication administration, controlled-substance recordkeeping, and resident privacy and documentation.
Type A10A NCAC 13F.1004(a)Medication Administration (Type A2 Violation)
Observed residents smoking in non-smoking areas and inconsistent enforcement of smoking policy, and identified multiple medication administration failures affecting several residents.
10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
G.S. 131D-21Declaration of Residents' Rights
01 Oct 2015Follow-Up
01 Oct 2015Follow-Up
Investigators found multiple deficiencies, including non-compliance with smoking policies and problems with medication administration and residents' rights.
—Smoking policy violations
10A NCAC 13F .1004(a)Medication Administration
G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
G.S. 131D-21(7) Declaration of Residents' RightsDeclaration of Residents' Rights – Response to requests
01 Jul 2015Follow-Up
01 Jul 2015Follow-Up
Identified multiple deficiencies across training, staffing, resident rights, and medication management, including improper staff training, inadequate third shift coverage, improper medication administration and reconciliation, and privacy issues.
10A NCAC 13F .0501Personal Care Training And Competency
Type A10A NCAC 13F .0601Management Of Facilities
Type B10A NCAC 13F .0605(c)Staffing Of Personal Care Aide Supervisors
Type B10A NCAC 13F .0902(c)Health Care
10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1004(o)Medication Administration
Type A10A NCAC 13F .1008(a)Controlled Substances
Type B10A NCAC 13F .1008(b)Controlled Substance
Type A10A NCAC 13F .1009(a)(2-6)Pharmaceutical Care
G.S. 131D-21(1)Declaration of Residents' Rights
G.S. 131D-21(2)Declaration of Residents' Rights
G.S. 131D-21(4)Declaration of Residents' Rights
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Wilham Ridge. The information above has not been verified or approved by the owner or operator. For exact information, please contact Wilham Ridge directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.