Spicewood Cottages Willows

    65 Loving Way, Clyde, NC 28721
    • Assisted Living
    • Skilled Nursing

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.00·(1)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.0
    • Staff

      4.0
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      4.0

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    Location

    Map showing location of Spicewood Cottages Willows

    Spicewood Cottages Willows is located at 65 Loving Way, Clyde, NC, 28721.

    About Spicewood Cottages Willows

    Spicewood Cottages Willows sits at 65 Loving Way in Clyde, NC, tucked behind the Mountain Medical Complex, and provides assisted living services for seniors who need help with daily activities yet like to keep some independence, and the place has space for up to 22 residents in each of three buildings, with each building having its own living and dining rooms so people can get to know their neighbors in smaller groups, and there are both private and semi-private rooms, all with full baths, in-room cable TV, private phone hookups, air conditioning, and smoke alarms along with a monitored emergency call system in every room and bath for added safety. The staff and caregivers are available 24/7, and there's a medical director on-site, plus nurses, medication support, and coordination with health professionals, and rehabilitation services come in through local home health agencies, while therapy is also on-site, and the staff help with bathing, dressing, mobility, transfers, and reminders for the bathroom, and will manage and give medications as needed, plus the service covers incontinence, diabetic, and non-ambulatory care, and there's a dementia unit with a secure courtyard, alarmed windows and doors, keypad entry, and exit diversions to help keep people safe, and inside the dementia area, the halls have hand-painted murals to make a small home feeling, and activities there are tailored for people with memory loss or Alzheimer's. Residents get chef-prepared meals and nutritious snacks three times a day, served in spacious dining rooms, and a dietary manager makes sure the food covers various needs including allergies and diabetic diets, and there are also private dining rooms for special family occasions. Housekeeping, laundry, linen, and dry cleaning are all included, so folks don't have to keep up with chores, and utilities are part of the room package, which means heating, air, and cable TV are all set up. The facility provides daily social, arts, crafts, and fitness activities, plus a dedicated activities director plans outings and events, movie nights, and there are community spaces like a garden, walking paths, greenhouse, theater, massage therapy room, library, and salon/barbershop, and they've got wifi everywhere, so people keep in touch or surf the web if they like. Transportation is available for medical appointments and planned community trips, and there's parking for guests and family, and if someone's not feeling well, they can get help with podiatry and other visiting healthcare services. The full range of services includes both assisted living and retirement home options, with flexible living in studios or one-bedroom apartments, and respite care available when regular caregivers need a break, plus the place is pet-friendly, which many folks appreciate, and community-sponsored events and devotional services happen regularly for anyone interested. Spicewood Cottages Willows aims to help seniors with daily chores while offering a safe, engaging community, and there are family-friendly covered porches for sitting outside, secure systems throughout for peace of mind, and the management team keeps the facility updated with ongoing improvements inside and out, making it a steady, practical choice in Clyde and Haywood County for people looking for help with daily living but still wanting a sense of home and community.

    People often ask...

    Spicewood Cottages Willows offers competitive pricing, with rates starting at a cost of $4,906 per month.

    Spicewood Cottages Willows offers assisted living, board and care, and skilled nursing.

    There are 6 photos of Spicewood Cottages Willows on Mirador.

    The full address for this community is 65 Loving Way, Clyde, NC 28721.

    No, Spicewood Cottages Willows does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.

    License number210095
    Facility typeAdult Care Home
    Capacity9 residents
    View the official license record

    Inspection Reports

    24

    Reports

    1

    Type A Citations

    9

    Type B Citations

    7

    Complaints

    10

    Years

    19 Aug 2025Follow-Up
    Identified that quarterly pharmaceutical care reviews were not completed for residents, with missing documentation and unclear accountability for pharmacy services.
    • 10A NCAC 13F .1009 (a)(1)Pharmaceutical Care
    19 Aug 2025Follow-Up
    Determined there was a failure to obtain the services of a licensed pharmacist or prescribing practitioner for quarterly pharmaceutical care for residents. Findings were based on record reviews and interviews.
    • 10A NCAC 13F .1009 (a)(1)Pharmaceutical Care
    04 Jun 2025Follow-Up
    Investigated an annual follow-up survey identified multiple deficiencies in medication staff training, CPR certification, and safe medication administration.
    • Type B10A NCAC 13F .0403(a)Qualifications Of Medication Staff
    • Type B10A NCAC 13F .0507Training On Cardio-Pulmonary Resuscitation
    • 10A NCAC 13F .1004(a)Medication Administration
    • Type B10A NCAC 13F .1004(i)Medication Administration
    09 Oct 2024Complaint
    Identified non-compliance with residents' rights due to failure to protect residents from abuse and to respond to aggressive incidents.
    • 10A NCAC 13F .0909 Resident RightsResident Rights
    09 Oct 2024Complaint
    Identified multiple violations of residents' rights and safety with concerns about staff actions and resident interactions.
    • Type A10A NCAC 13F .0909Resident Rights
    14 May 2024Follow-Up
    Concluded that deficiencies were corrected and no further action was necessary.
    20 Dec 2023Inspection
    Found staffing deficiencies due to inadequate third-shift coverage and frequent floating between buildings.
    • Inadequate staffing coverage on third shift
    20 Dec 2023Complaint
    Investigated a complaint; found no CPR-certified staff on the 3rd shift and the resident’s medication administration records were not accurate.
    • No CPR-certified staff on 3rd shift
    • Electronic medication administration record (eMAR) accuracy
    20 Dec 2023Complaint
    Investigated a complaint and found CPR certification gaps on the third shift and incomplete trazodone documentation on the electronic medication administration record.
    • 10A NCAC 13F .0507Training On Cardio-Pulmonary Resuscitation
    • 10A NCAC 13F .1004(j)Medication Administration
    20 Dec 2023Inspection
    Identified inadequate third-shift staffing, with times when no staff were in the building.
    • 10A NCAC 13F .0604 (d-2)Personal Care And Other Staffing
    06 Dec 2023Construction
    Investigated deficiencies in ventilation and building safety — found a non-working exhaust fan in the housekeeping closet and missing drywall in a fire-rated wall in the mechanical space.
    • 10A NCAC 13F .0311Exhaust Ventilation
    • 10A NCAC 13F .0311Building Equipment Maintained Safe, Operating
    17 Nov 2022Follow-Up
    Investigated a complaint about staffing and found insufficient night staffing resulting in residents being unsupervised.
    • 10A NCAC 13F.0604 (d)Personal Care And Other Staffing
    17 Nov 2022Complaint
    Identified insufficient supervision on evening shifts, delayed responses to resident incidents, and failure to report a COVID-19 outbreak to the local health department.
    • Type B10A NCAC 13F .0604(d) Personal Care And Other StaffingPersonal Care And Other Staffing
    • Type B10A NCAC 13F .0901(c) Personal Care and SupervisionPersonal Care and Supervision
    • 10A NCAC 13F .1802(a) Reporting & Notification of a Suspected or Confirmed Communicable Disease OutbreakReporting & Notification of a Suspected or Confirmed Communicable Disease Outbreak
    22 Jul 2022Complaint
    An investigation identified several deficiencies related to staffing, training, dietary practices, and residents’ rights, with multiple violations noted and required corrective actions.
    • 10A NCAC 13F .0604(d) Personal Care and Other StaffingPersonal Care and Other Staffing
    • 10A NCAC 13F .0501 Personal Care Training And CompetencyPersonal Care Training and Competency
    • 10A NCAC 13F .0904(e)(4) Nutrition and Food ServiceNutrition and Food Service
    • G.S. 131D-21Declaration of Residents' Rights
    • G.S. 131D-21Declaration of Residents' Rights
    22 Jul 2022Complaint
    Investigated deficiencies in staffing, training, and nutrition during a survey. Found multiple issues with staff training, night-shift coverage, and adherence to dietary and feeding orders.
    • 10A NCAC 13F .0501 Personal Care Training And CompetencyPersonal Care Training And Competency
    • Type B10A NCAC 13F .0604 Personal Care And Other StaffingPersonal Care And Other Staffing
    • 10A NCAC 13F .0904(e)(4) Nutrition and Food ServiceTherapeutic Diets
    • 10A NCAC 13F .0904(f)(2) Nutrition and Food ServiceIndividual Feeding Assistance
    • G.S. 131D-21(2) Declaration of Residents' RightsDeclaration of Residents' Rights
    26 Feb 2020Inspection
    Found that required medication aide training and competency testing were not completed or documented for one staff member.
    • G.S.§ 131D-4.5B(b)Medication Aides; Training and Competency
    04 Jun 2019Inspection
    Identified deficiencies related to improper food labeling and dating, and improper restraint practices with inadequate alternatives or documentation for residents.
    • Food labeling and dating
    • Restraint use and alternatives
    • Physician order/alternatives to restraints
    08 Nov 2018Inspection
    Identified deficiencies in hot water temperature control and in timely physician notification for pain clinic referrals.
    • 10A NCAC 13F .0311(d)Other Requirements
    • 10A NCAC 13F .0902(b)Health Care
    03 Jul 2018Construction
    Found multiple deficiencies related to fire safety and building maintenance, including missing annual fire alarm inspections, obstructed exterior exit paths, a dry waste trap, missing fire plan rehearsal records, a compromised one-hour fire-rated wall, and doors that do not close or latch properly.
    • 10A NCAC 13F .0302 DESIGN AND CONSTRUCTIONMust Have Current Sanitation & Fire Safety Reports
    • 10A NCAC 13F .0306 HOUSEKEEPING AND FURNISHINGSHousekeeping - Free of Hazards
    • 10A NCAC 13F .0309 PLAN FOR EVACUATIONFire Safety - Rehearsals on Each Shift
    • 10A NCAC 13F .0311 OTHER REQUIREMENTSBuilding Equipment Maintained Safe, Operating
    03 Jul 2018Construction
    Found multiple safety and maintenance deficiencies, including obstructed exterior exits, a ground hole in the exit path, and improper door closures, with some fire-safety records unavailable on site.
    • Initial Comments
    • Exterior exit path obstructed
    • 10A NCAC 13F .0300; 10A NCAC 13F .0311Physical plant safety and maintenance
    • 10A NCAC 13F .0300; 10A NCAC 13F .0311Building equipment maintained safe, operating
    02 Nov 2017Inspection
    Identified deficiencies in medication administration and residents' rights, including insulin dosing/documentation errors and improper protection of residents' rights.
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • G.S. 131D-21(2)Declaration of Residents' Rights
    02 Nov 2017Inspection
    Investigated medication administration practices and found failures to follow insulin orders and to have Glucagon available, affecting patient safety and care rights.
    • Type B10A NCAC 13F .1004(a)Medication Administration
    • Type BG.S. 131D-21(2)Declaration of Residents' Rights
    05 Aug 2016Construction
    Identified multiple safety and maintenance deficiencies, including unsafe building equipment, incomplete fire-safety rehearsals, and other physical-plant and housekeeping concerns.
    • 10A NCAC 13F.0311Building Equipment Maintained Safe, Operating
    • 10A NCAC 13F.0311Fire Safety-Rehearsals on Each Shift
    • 10A NCAC 13F.0311Housekeeping-Maintained Free of Hazards
    05 Aug 2016Construction
    Identified multiple deficiencies related to safety reporting, fire protection, and building equipment. Findings included missing sanitation and safety inspections, lack of a vacuum breaker on a hose, unperformed fire drills, and compromised fire-rated barriers and emergency lighting.
    • 10A NCAC 13F .0302Design and Construction
    • 10A NCAC 13F .0306Housekeeping and Furnishings
    • 10A NCAC 13F .0309Plan for Evacuation
    • 10A NCAC 13F .0311Other Requirements

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    Mirador Living is not affiliated with the owner or operator(s) of Spicewood Cottages Willows. The information above has not been verified or approved by the owner or operator. For exact information, please contact Spicewood Cottages Willows directly. There is no cost for this service. We are compensated by the community you select.

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