I've had a very good experience here. The staff are kind, attentive and helpful, with on-site nursing, strong therapy and engaging activities in a bright courtyard setting. My loved one enjoys a roomy, well-kept apartment with a full bath and good meals - I would recommend it to other families.
Loved one of resident
Aug 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Pet friendly
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
3.85·(112)
Overall rating
5
4
3
2
1
Care
3.6
Staff
3.9
Meals
3.3
Amenities
4.0
Value
2.0
Pros
Well-maintained grounds and landscaped inner courtyard
Bright, modern, and roomy resident apartments
Friendly, compassionate nursing and caregiving staff
Knowledgeable admissions and reception teams
Robust activities program (music, crafts, outings, Montessori)
Strong physical therapy and rehabilitation services
Flexible room personalization and condo-like apartments
Reliable laundry and move-in support services
Regular worship and spiritual programming
Social dining with multiple daily meals
Convenient location near hospital and shopping
Staff familiarity with residents' names and preferences
Engaged activities leadership and program directors
Short-term and respite-care availability
Organized event calendar and frequent outings
Cons
Chronic understaffing and high staff turnover
Slow or unreliable response to call bells and requests
Inconsistent medication-management and pharmacy billing controls
Sanitation and odor concerns in some units and common areas
Variable food quality and inconsistent meal-service continuity
Inadequate dementia/memory-care staffing or training
Gaps in clinical-incident response and family communication
Maintenance and housekeeping inconsistencies
Financial-administration and payroll problems
Organizational instability and rapid leadership turnover
Pest-control concerns in some units
Acceptance of higher-acuity residents without adequate resources
Summary of reviews
The reviews present a mixed but actionable portrait of Morningside of Wilmington. Many families and residents praise the physical environment — the landscaped courtyard, bright renovated apartments, and condo-like layout receive consistent positive mention — and identify the community's programming and social offerings as strong assets. Activity options such as musical entertainment, Montessori-style engagement, crafts, bingo, worship services, gardening, and regular outings are frequently cited as contributors to resident stimulation and socialization. Rehabilitation and therapy services are described positively in multiple accounts.
Care and staffing evoke a split pattern. Numerous reviews describe compassionate, attentive nurses, aides, and program directors who form close relationships with residents and support positive clinical outcomes for some individuals. At the same time, a recurring operational concern is chronic understaffing and high turnover, which reviewers link to slow call-response times, limited overnight coverage, and variability in the consistency of caregivers. Several accounts identify medication-management and pharmacy-billing problems as an area of risk; reviewers noted delayed medications, billing discrepancies, and at least one instance of medication misplacement due to identification confusion. Reviewers also expressed concerns about the facility's readiness to manage higher-acuity clinical needs, and some described safety-related incidents that prompted internal or regulatory review.
Dining and housekeeping feedback is mixed. Many residents enjoy multiple daily meals, social dining, and generous portions, while others report inconsistent food quality, cold or unpalatable plates, and service interruptions when kitchen staffing is thin. Housekeeping and maintenance are strengths in several parts of the campus, but other reviews raise sanitation concerns, odor issues in some wings, and uneven housekeeping standards. Reports of pest-control concerns and isolated maintenance lapses suggest variability in environmental oversight across units.
Management and administration are described unevenly. Some reviewers commend responsive admissions, helpful reception staff, and program leaders who facilitate transitions and family communication. Conversely, there are repeated notes of poor managerial responsiveness in certain cases, billing and payroll problems, rapid leadership turnover, and uneven follow-through on family concerns — all of which contribute to perceptions of organizational instability. A subset of reviews references serious incidents that required investigation or external involvement; these instances reinforce the need for prospective families to ask direct questions about incident reporting, regulatory history, and corrective actions.
For prospective residents and families considering this community, the pattern suggests strong potential where staffing is stable and program leadership is engaged: attractive grounds, active programming, and compassionate caregivers are evident. At the same time, the operational weaknesses (staffing levels, medication and billing controls, sanitation consistency, and organizational turnover) are material and worth confirming before a move. Recommended pre-admission steps include multiple tours at different times of day, direct inquiries about staffing ratios and weekend coverage, review of medication-administration protocols and recent regulatory findings, verification of housekeeping and pest-control procedures, and clear written expectations for billing and incident communication.
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Location
Morningside of Wilmington is located at 2744 S 17th St, Wilmington, NC, 28412.
About Morningside of Wilmington
Morningside of Wilmington sits in a place with shaded courtyards, green lawns, a lake, and gardens, and you'll see plenty of flowers and trees, which folks find nice for daily walks or just sitting outside when the weather's good, and there's even a pond, a gazebo, and a park for people who want more outdoor peace. The community welcomes adults who are active and independent, and it's good that they also have support for seniors who need more help, since you'll find independent living, assisted living, memory care, and skilled nursing, all on one campus, so people can find the right fit for their stage of life. Residents pick between private rooms, apartments with kitchenettes or full kitchens, and there are choices for one, two, or three meals per day, prepared in the restaurant-style dining room, or in the private dining room for special occasions, and folks can get complimentary breakfast, snacks, and even five-star dining in line with the Five Star Lifestyle and Five Star Experience, which is something they keep talking about to describe how they do things.
For social life, there's no shortage of things to do, as the place has a card and game room, a TV lounge, a library, a movie theater with movie nights, and happy hour events, plus activities that change each week like exercise classes, fitness programs, arts and crafts, group trips to local spots, devotional services both on and off-site, and volunteer opportunities if you want to help out, and there's a dog park for pet therapy and pet-friendly living. Outpatients can use the on-site rehab services, with therapists for physical, speech, or occupational needs, including FOX Rehabilitation, and a fitness center with pools, both heated and outdoors, as well as a clubhouse and a garden for those who like to grow plants or just want to linger outside.
People receive whichever kind of care they need, from routine housekeeping and linens to help with dressing, bathing, grooming, mobility, or medication management, and staff are trained for memory care, dementia, Alzheimer's, and even provide support for hospice, pain management, ostomy care, and transfer assistance. The campus has a secure memory unit, safety features, and staff available around the clock, and for those with special conditions, there's diabetic insulin management, in-house doctors, monitoring systems, and help with incontinence care. Folks who want to recover from surgery can use respite care or adult day services, and there's home care-both medical and non-medical-plus Medicare-certified home health care if you'd rather stay at your own house but need some regular support.
There's even scheduled transportation so residents can get to shopping, stores, errands, and medical visits, and there are guided tours where people can meet the staff and residents before making a decision. Staff focus on each person's independence and well-being, and there are activities and programs aimed at keeping the mind and body active, including memory care programs, dementia-specific activities, clubs, games, live entertainment, and social spaces for getting together. Services like concierge help, covered parking, internet and cable, basic maintenance, in-house religious services from the chapel, a bar and cocktail lounge, and life enrichment activities mean there's plenty for folks to do and ways to make daily life a bit easier and a bit more comfortable.
Morningside of Wilmington runs as a gated community, with both indoor and outdoor common areas, and has places like a community computer lab, a chapel, community activity studio, community gardens, and a MyChoice Dining Program so people have some say in meals. There's really a lot packed in here, whether someone's looking for physical therapy, memory care, social events, or just a safe spot to live comfortably among others, and families often mention the caring staff and the active, friendly atmosphere that helps seniors keep connected with neighbors and friends.
Five Star Senior Living, founded in 1999 and headquartered in Newton, Massachusetts, operates more than 170 communities across the United States, serving over 15,900 residents with nearly 24,000 team members. Now operating as a division of AlerisLife Inc. (Nasdaq: ALR), Five Star has established itself as one of the nation's largest senior living providers and ranks among the top operators of continuing care retirement communities (CCRCs) in the country.
The company provides a comprehensive continuum of care including independent living, assisted living, memory care, skilled nursing, and respite care services. Through strategic partnerships with FOX Rehabilitation for therapy and wellness services, and DispatchHealth for on-demand acute care, Five Star ensures residents have access to comprehensive healthcare solutions without leaving their community. Their innovative Lifestyle360 programming enriches residents' intellectual, physical, emotional, social, and spiritual well-being through daily activities and events tailored to diverse interests and abilities.
Guided by the mission of "honoring and enriching the journey of life, one experience at a time," Five Star embraces a person-directed care philosophy that emphasizes individualized attention and choice-driven services. The name AlerisLife, derived from the Latin "aleris" meaning to "foster, nourish, and develop," reflects their commitment to helping residents pursue new or lifelong goals regardless of age. Their approach centers on the belief that "happy employees mean happy residents," fostering a culture where both staff and residents can thrive.
Five Star's dedication to excellence has earned numerous accolades, including frequent recognition from the Assisted Living Federation of America's "Best of the Best" Awards and the American Health Care Association's Quality Awards. The company has achieved Great Place to Work certification for consecutive years, demonstrating their commitment to both employee satisfaction and resident care. Through evidence-based wellness approaches, fine dining experiences, and warm, inviting environments, Five Star Senior Living continues to set standards for quality senior care across the nation.
People often ask...
Morningside of Wilmington offers competitive pricing, with rates starting at a cost of $6,634 per month.
Morningside of Wilmington offers assisted living and memory care.
There are 41 photos of Morningside of Wilmington on Mirador.
The full address for this community is 2744 S 17th St, Wilmington, NC 28412.
No, Morningside of Wilmington does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In North Carolina, the Division of Health Service Regulation licenses adult care and assisted living facilities, posting annual, complaint, and follow-up inspection results.
Investigation found hot water temperatures outside the required range and multiple deficiencies related to medication staff training, validation, and documentation.
Type B10A NCAC 13F .0311 (d) Other Requirements (Water temperatures)Water temperatures
Type B10A NCAC 13F .0403 (a) Qualifications of Med StaffMedication staff training/completion
Type B10A NCAC 13F .0403 (a) Qualifications of Med StaffMedication administration skills validation
Type B10A NCAC 13F .0403 (a) Qualifications of Med StaffMedication administration documentation/validation
17 Sept 2025Follow-Up
17 Sept 2025Follow-Up
Investigated hot water temperature concerns and medication administration issues. Found hot water temperatures not maintained within required range and multiple medication-related deficiencies including staff training documentation and medication administration errors.
Type B10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0403(a)Qualifications Of Medication Staff
Type B10A NCAC 13F .1004Medication Administration
30 May 2025Follow-Up
30 May 2025Follow-Up
Inspections found repeated noncompliance with hot water temperature requirements; temperatures in multiple fixtures exceeded the allowed range.
Type B10A NCAC 13F .0311(d) Other RequirementsOther Requirements
30 May 2025Follow-Up
30 May 2025Follow-Up
Found multiple deficiencies related to hot water safety, medication management, call bell responsiveness, hydration in the SCU, resident rights, and SCU door security.
Type B10A NCAC 13F .0311 (d)Other Requirements
Type B10A NCAC 13F .0403(a)Qualifications Of Medication Staff
Type B10A NCAC 13F .0904(d)Nutrition and Food Service
Type A10A NCAC 13F .0909Resident Rights
Type B10A NCAC 13F .1004(a)Medication Administration
Type B10A NCAC 13F .1304Special Care Unit Building Requirements
17 Apr 2025Follow-Up
17 Apr 2025Follow-Up
Verified that all deficiencies were corrected; no further action required.
20 Mar 2025Follow-Up
20 Mar 2025Follow-Up
Identified multiple deficiencies across resident care planning, medication management, nutrition, hydration, environment, and incident reporting, including unsigned care plans, undocumented physician authorization, unsafe water temps, and inadequate communication after falls or hospital visits.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0802 (d)Resident Care Plan
10A NCAC 13F .0802 (e)Resident Care Plan
10A NCAC 13F .0902Health Care
10A NCAC 13F .0904(d)(4)Nutrition and Food Service
10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
20 Mar 2025Follow-Up
20 Mar 2025Follow-Up
Found multiple deficiencies related to housekeeping and furnishings, resident care planning, and documentation, with several safety hazards observed in resident rooms.
10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0802(e)Resident Care Plans
05 Oct 2024Construction
05 Oct 2024Construction
Found multiple physical plant and safety deficiencies, including unsecured access for a special care unit, missing wiring diagrams for a special locking system, inadequate outdoor lighting, non-GFCI or unsecured outlets, and nonfunctional exhaust ventilation and penetrations needing sealing.
10A NCAC 13F .1304(8)Special Care Unit access and locking
10A NCAC 13F .0305Outside Premises Lighting
10A NCAC 13F .0310Electrical outlets in wet locations
10A NCAC 13F .0311Building equipment maintained safe and operating
10A NCAC 13F .0311Exhaust ventilation
30 May 2024Follow-Up
30 May 2024Follow-Up
Investigated a complaint and found medication administration errors for two residents, including a higher Tylenol dose and late administration of other medications.
10A NCAC 13F .1004(a)Medication Administration
30 May 2024Follow-Up
30 May 2024Follow-Up
Identified deficiencies in medication administration, including late doses and discrepancies between orders and administration.
Investigated deficiencies related to care planning and documentation, including failure to timely update required forms and follow-up on residents' medical and mental health needs.
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15 Mar 2024Follow-Up
15 Mar 2024Follow-Up
Investigated and documented multiple deficiencies across health care, transportation, medication administration, licensed health professional oversight, and incident reporting, with several residents' needs not being met timely or properly.
10A NCAC 13F .0703 (b)Tuberculosis Test, Medical Examination And Immunizations
A110A NCAC 13F .0902 (b)Health Care
10A NCAC 13F .0903 (a)Licensed Health Professional Support
10A NCAC 13F .0906 (a)Other Resident Care And Services (Transportation)
10A NCAC 13F .1004 (a)Medication Administration
10A NCAC 13F .1004 (j)Medication Administration
10A NCAC 13F .1212 (a)Reporting of Accidents and Incidents
05 Jan 2024Follow-Up
05 Jan 2024Follow-Up
Investigated a complaint and found multiple deficiencies related to staff qualifications, resident safety, nutrition/food service, and medication documentation.
Type A10A NCAC 13F .0403(a)Qualifications Of Medication Staff
Type A10A NCAC 13F .0407(a)(5)Other Staff Qualifications
Type B—Abuse/Neglect/Exploitation of Residents
Type A10A NCAC 13F .0904(b)(1)Nutrition and Food Service
Type BG.S. 131D-34Protection of Residents; Investigations
Type A10A NCAC 13F .1002Medication Orders
05 Jan 2024Follow-Up
05 Jan 2024Follow-Up
Investigated a complaint and found multiple deficiencies across staffing qualifications, resident care, nutrition, rights, medication management, and recordkeeping, including failures to train staff, refer residents for mental health, monitor blood sugar, manage medications, and report abuse.
Type A10A NCAC 13F .0403(a)Qualifications Of Medication Staff
Type B10A NCAC 13F .0407(a)(5)Other Staff Qualifications
Type B10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .0904(b)(1)Nutrition and Food Service
Type B10A NCAC 13F .0909Resident Rights
Type A10A NCAC 13F .1002(a)Medication Orders
Type A10A NCAC 13F .1004(a)Medication Administration
Investigation found safety and care deficiencies, including unsafe hot water temperatures and inadequate supervision and care planning.
10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0606Staffing/Personnel
09 Dec 2021Follow-Up
09 Dec 2021Follow-Up
Identified deficiencies related to housekeeping and unsafe storage of cleaning chemicals, with multiple hazardous conditions observed in resident rooms and common areas during follow-up.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
09 Dec 2021Follow-Up
09 Dec 2021Follow-Up
Investigated deficiencies found hazardous substances and personal care items left unsecured, oxygen canisters improperly stored, incomplete patient records, and failure to report incidents to the county, with multiple follow-up health care and rights concerns identified.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .1201(a)Resident Records
10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
G.S. 131D-21(2)Declaration of Residents' Rights
15 Sept 2021Complaint
15 Sept 2021Complaint
Identified multiple deficiencies, including unsecured hazardous substances in the SCU, inadequate health care notifications, and disorganized resident records.
Type B10A NCAC 13F .0306(a)(5)Housekeeping and Furnishings
10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .1201Resident Records
10A NCAC 13F .1205Health Care Personnel Registry
Type A10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
G.S. 131D-21(2)Declaration of Residents' Rights
G.S. 131D-21(4)Declaration of Residents' Rights
G.S. § 131D-4.5B(b)ACH Medication Aides; Training and Competency
Type AG.S. 131D-25 ImplementationImplementation
15 Sept 2021Complaint
15 Sept 2021Complaint
Investigated a wandering behavior and safety concerns; found residents wandering unsupervised and hygiene items unsecured, creating potential risks.
Type B—Wandering behaviors and unsafe storage of toiletries and cleaning supplies; lack of supervision
27 Jul 2020Complaint
27 Jul 2020Complaint
Investigated findings showed multiple deficiencies in resident care, supervision, reporting, and infection control, including frequent falls with inadequate supervision, gaps in personal care, failure to coordinate health care for a COVID-19 positive resident, PPE misuse during the pandemic, and improper incident reporting to authorities.
Type A10A NCAC 13F .0901(a)Personal Care and Supervision
Type A10A NCAC 13F .0901(b)Personal Care and Supervision
Type B10A NCAC 13F .0902(b)Health Care
Type A10A NCAC 13F .0909Resident Rights
10A NCAC 13F .1212Reporting of Accidents and Incidents
G.S. 131D-21(2)Declaration of Residents' Rights
G.S. 131D-21(4)Declaration of Residents' Rights
27 Jul 2020Complaint
27 Jul 2020Complaint
Investigated for deficiencies related to inadequate supervision and personal care for a resident with memory loss and cognitive impairment. Documentation showed frequent staff interventions and safety concerns.
Type A10A NCAC 13F .0901(a)Personal Care and Supervision
19 Dec 2019Follow-Up
19 Dec 2019Follow-Up
Found several deficiencies in fire safety equipment and fire-rated assemblies, including doors not latching properly and damaged spray-on fireproofing.
Type B10A NCAC 13F .0311OTHER REQUIREMENTS
10A NCAC 13F .0311OTHER REQUIREMENTS
10A NCAC 13F .0311OTHER REQUIREMENTS
Type A10A NCAC 13F .0311OTHER REQUIREMENTS
Type B10A NCAC 13F .0311OTHER REQUIREMENTS
19 Dec 2019Follow-Up
19 Dec 2019Follow-Up
Identified multiple fire safety deficiencies, including damaged fireproofing and doors not securing properly, that could allow smoke or fire to spread.
—Fire safety systems and equipment maintenance
01 Aug 2019Construction
01 Aug 2019Construction
Identified multiple deficiencies related to building maintenance and safety, including walls not kept in good repair, door latching issues, and missing or loose hardware requiring repairs.
Type A10A NCAC 13F.0300-Physical Plant; 10A NCAC 13F.0306PHYSICAL PLANT
Type A10A NCAC 13F.0306HOUSEKEEPING AND FURNISHINGS
01 Aug 2019Follow-Up
01 Aug 2019Follow-Up
Found deficiencies in wall repairs and in maintaining fire safety equipment and door hardware. Holes in walls and several doors and fire safety components were not properly maintained.
Found multiple deficiencies related to physical plant, fire safety, and housekeeping, including unsecured oxygen, doors that do not latch, missing fire safety reports, wall holes, and damaged exit signs.
10A NCAC 13F .0301Application of physical plant requirements
10A NCAC 13F .0302Sanitation and Fire Safety Reports
10A NCAC 13F .0306Housekeeping and Furnishings
10A NCAC 13F .0306Housekeeping - Maintained Free of Hazards
Found deficiencies in safety devices, building maintenance, and housekeeping, including missing smoke detectors, removed doors opening into corridors, holes in walls, and corridors not kept clear of obstructions.
—Initial Comments
10A NCAC 13F .0305Dining and corridor separation (SCU)
10A NCAC 13F .0305Fire safety / reporting
10A NCAC 13F .0300; 10A NCAC 13F .0305Corridors-free of equipment and obstructions
10A NCAC 13F .0300; 10A NCAC 13F .0302Physical Plant – design and construction / maintenance
10A NCAC 13F .0306Housekeeping and Furnishings – Free of Hazards
04 Apr 2019Construction
04 Apr 2019Construction
Identified numerous deficiencies in building safety, fire systems, ventilation, and housekeeping, including open dining areas, missing safety reports, obstructed corridors, damaged walls and furnishings, and nonfunctional exhaust and emergency lighting.
10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
10A NCAC 13F .0302 (f)DESIGN AND CONSTRUCTION - Current sanitation and fire safety inspection reports
10A NCAC 13F .0305 PHYSICAL ENVIRONMENT (g) (4)Corridors must be free of equipment and obstructions
10A NCAC 13F .0306 (a)(1)Housekeeping and furnishings
10A NCAC 13F .0306 (a)(1)Housekeeping and furnishings
10A NCAC 13F .0306 (a)(1)Housekeeping and furnishings
10A NCAC 13F .0306 (e)Furnishings maintenance
10A NCAC 13F .0306 (a)(3)Ceilings kept clean
10A NCAC 13F .0306 (a)(5)Free of hazards
10A NCAC 13F .0306 (a)(5)Free of hazards
10A NCAC 13F .0306 (a)(5)Free of hazards
10A NCAC 13F .0306 (a)(5)Free of hazards
10A NCAC 13F .0306 (a)(5)Free of hazards
10A NCAC 13F .0311 (a)Building equipment and fire safety systems
10A NCAC 13F .0311 (a)Building equipment and fire safety systems
10A NCAC 13F .0311 (a)Fire doors do not latch
10A NCAC 13F .0311 (a)Fire doors do not latch
10A NCAC 13F .0311 (a)Door latching in dining area
10A NCAC 13F .0311 (a)Doors/Closures
10A NCAC 13F .0311 (a)Door hinges and closures
10A NCAC 13F .0311 (a)Alarm and fire alarm systems
10A NCAC 13F .0311 (a)Fire extinguisher
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Emergency lighting
10A NCAC 13F .0311 (a)Exit signs
10A NCAC 13F .0311 (a)Exit signs
10A NCAC 13F .0311 (a)Fire rated assemblies
10A NCAC 13F .0311 (a)Penetrations in rated walls/ceilings
10A NCAC 13F .0311 (a)Penetrations in rated walls/ceilings
10A NCAC 13F .0311 (g)Exhaust ventilation in specified spaces
10A NCAC 13F .0311 (g)Exhaust ventilation in specified spaces
10A NCAC 13F .0311 (g)Exhaust ventilation in specified spaces
10A NCAC 13F .0311 (g)Exhaust ventilation in specified spaces
07 Jun 2017Follow-Up
07 Jun 2017Follow-Up
Identified fire safety deficiencies, including doors that do not close or latch properly and compromised fire-rated barriers, along with housekeeping hazards.
Type AC 189Fire safety – doors and barriers
Type AC 189Fire safety – integrity of fire-rated separations
Type AC 166Housekeeping and furnishings – free of hazards
07 Jun 2017Follow-Up
07 Jun 2017Follow-Up
Observed deficiencies in fire safety and housekeeping, including doors not closing properly, unsealed penetrations, nonfunctional emergency lighting, and staff unaware of the range hood pull location.
Investigated complaints found several care and safety deficiencies, including improper dining assignments, inadequate toileting supervision causing falls, failure to transport a resident with head injury for emergency evaluation, and diet service issues.
10A NCAC 13F .0604 (e)(2)(A-E)Personal Care And Other Staffing
10A NCAC 13F .0901(a)Personal Care and Supervision (a)
10A NCAC 13F .0901(c)Personal Care and Supervision (c)
10A NCAC 13F .0904(e)(4)Nutrition and Food Service (e)(4) Therapeutic Diets
G.S. 131D-21(2)Declaration of Residents' Rights
12 Apr 2017Complaint
12 Apr 2017Complaint
Investigated deficiencies in meal service; dietary staff did not consistently perform meal service and nursing/attendant staff took on dining duties, affecting meals. Observations and interviews indicated improper staffing for dining tasks.
—Failure to ensure appropriate staff perform food service duties
22 Mar 2017Construction
22 Mar 2017Construction
Identified multiple deficiencies related to fire safety, sanitation, and building maintenance, including an outdated sprinkler inspection, improper storage in a bathroom, cluttered and unsafe conditions, and inadequate fire drills and emergency lighting.
10A NCAC 13F .0302Must Have Current San. & Fire Safety Reports
10A NCAC 13F .0305Bathrooms-Not to Be Utilized for Storage
10A NCAC 13F .0306Housekeeping-Maintained Free of Hazards
10A NCAC 13F .0309FIRE SAFETY-Rehearsals on Each Shift
Identified a deficiency in the locking system: a component of the special locking system was not operable, potentially affecting emergency evacuation. Corrective actions were planned and implemented to repair and test the system.
Type ANC Building CodeSpecial locking system compliance
17 Jul 2015Follow-Up
17 Jul 2015Follow-Up
Found that a component of the special locking system was not operable, potentially affecting emergency evacuation from the secured unit.
10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
16 Jun 2015Follow-Up
16 Jun 2015Follow-Up
Found ongoing deficiencies in building security and fire safety, including noncompliant exit door controls, missing signage on delayed egress, and improperly maintained fire safety components. Follow-up found issues remained.
Section 1012.6.4.F of the 1996 NC State Building CodeEmergency egress locking devices
Section 1012.6.2 of the 1996 NC State Building CodeDelayed egress signage
10A NCAC 13F .0311Doors not releasing from hold-open devices
10A NCAC 13F .0311Fire damper missing / incorrect part
14 Apr 2015Construction
14 Apr 2015Construction
Identified multiple safety and maintenance deficiencies in the physical plant, including noncompliant door locking/override, missing handrails, damaged walls and floors, clearance hazards, and fire safety equipment issues.
10A NCAC 13F .0301APPLICATION OF PHYSICAL PLANT REQUIREMENTS
10A NCAC 13F .0305PHYSICAL ENVIRONMENT
10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
10A NCAC 13F .0306HOUSEKEEPING AND FURNISHINGS
10A NCAC 13F .0306BEDROOM FURNISHINGS
10A NCAC 13F .0310ELECTRICAL OUTLETS
10A NCAC 13F .0311OTHER REQUIREMENTS
14 Apr 2015Construction
14 Apr 2015Construction
An investigation identified multiple deficiencies related to safety, maintenance, and housekeeping across several areas. Immediate corrective actions were outlined to address hazardous conditions and ensure proper operation of life-safety features.
Type A10A NCAC 13F.0300Physical Plant Requirements
Type A10A NCAC 13F.0303Exit/Locking Devices
Type A10A NCAC 13F.0306Housekeeping & Furnishings
Type A10A NCAC 13F.0306Housekeeping & Furnishings
14 Apr 2015Complaint
14 Apr 2015Complaint
Investigated multiple deficiencies across housekeeping, staffing, health care, nutrition, and incident reporting, with numerous regulatory violations identified.
10A NCAC 13F .0306(a)(2)Housekeeping And Furnishings
10A NCAC 13F .0306(a)(6)Housekeeping And Furnishings
10A NCAC 13F .0311(d)Other Requirements
10A NCAC 13F .0406(a)Test For Tuberculosis
10A NCAC 13F .0601Management Of Facilities
10A NCAC 13F .0604Personal Care And Other Staffing
10A NCAC 13F .0901(a)Personal Care and Supervision
10A NCAC 13F .0901(b)Personal Care and Supervision
10A NCAC 13F .0902(b)Health Care
10A NCAC 13F .0904(b)(1)Nutrition and Food Service
10A NCAC 13F .0904(b)(2)Nutrition And Food Service
10A NCAC 13F .0904(d)(2)Nutrition And Food Service
10A NCAC 13F .0904(d)(3)(h)Nutrition And Food Service
10A NCAC 13F .1004(a)Medication Administration
10A NCAC 13F .1212(a)Reporting of Accidents and Incidents
10A NCAC 13F .1307Special Care Unit Resident Profile & Care Plan
10A NCAC 13F .1308Special Care Unit Staff
10A NCAC 13F .1309Special Care Unit Orientation And Training
G.S. 131D-21(2)Declaration of Residents' Rights
G.S. 131D-21(4)Declaration of Residents' Rights
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