Arlington Pointe

    4900 Hendrickson Rd, Middletown, OH, 45044
    3.7 · 62 reviews
    • Assisted living
    • Skilled nursing
    AnonymousLoved one of resident
    3.0

    Excellent therapy, but staffing issues

    I placed my loved one at Arlington Pointe and found a beautiful, very clean facility with professional, compassionate nurses and an outstanding PT/OT team - the staff who cared were attentive, offered emotional support, and therapy was excellent. However it's often understaffed: long call-light waits, some rude or inattentive aides, cold meals, and inconsistent medication handling (even locked med access at times). Administration was spotty - admissions/Medicaid paperwork errors, aggressive pricing, and a few cases of belongings mishandled after death. Overall I'd choose them for rehab and therapy but insist on strict medication/admin oversight and stay very involved.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.68 · 62 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      2.9
    • Amenities

      4.5
    • Value

      2.0

    Location

    Map showing location of Arlington Pointe

    About Arlington Pointe

    Arlington Pointe sits at 4900 Hendrickson Road in Middletown, Ohio, and is a nursing and rehabilitation facility that opened in 2016 and covers 110,000 square feet, and you'll notice right away how they took care in making things comfortable with spacious private and semi-private rooms that have flat-screen TVs, in-room refrigerators, private baths with showers, and some even come with DirecTV, Wi-Fi, and telephone access, so you can keep up with your favorite shows or call loved ones easily, and the hallways are wide, the ceilings are high, and air conditioning makes it comfortable for everyone, and the whole place is wheelchair accessible too, which is important when you're getting around. There's parking for customers and onsite restrooms, and the courtyards are landscaped so residents can enjoy some time outdoors, and indoors, people can go to the therapy mall, use the aquatic therapy area with the special HydroWorx pool that takes up 1,700 square feet, or try out the real-world therapy setups, like the street corner with a stoplight, crosswalk, an actual car and gas pump, a kitchen and a restaurant with booths, all made to help folks practice daily skills and regain confidence, and there's even a grocery store and laundry built right into the community, so everything's pretty handy.

    Arlington Pointe offers lots of care options, including skilled nursing, long-term care, outpatient rehab and wellness, short-term rehabilitation, memory care, respite care, wound care, and a cardiac therapy program, plus you can get physical, occupational, speech, and restorative therapies, and if you need it, there are counseling and social services too, as well as seven-day-a-week activities, so you won't find the days getting too long or lonely, and everything's matched up to fit what a person needs, since services are pretty tailored to the individual, and special focus is put on both rehabilitative and therapeutic care. The facility is owned and operated by Health Care Management Group (HCMG), and they put some effort into making areas for living, learning, working, and playing that all fit together without feeling crowded, and the advanced recreation environments make rehab a bit more like everyday life, which helps some folks get back on their feet. There's a members portal set up for people to check benefits or get education about what's happening at the facility, and they organize things into tiers, including Tier 1 Facilities, which just means the services are set up to match different care levels, so each resident gets what's needed for their situation, especially for those between ages 45 and 65, since that's who the place was designed for, though others can get care if they need it. All in all, Arlington Pointe tries to cover a lot of ground in one place, from basic comfort and real-world therapy spaces, to a range of nursing and rehab services for both short and long term stays.

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