I'm very happy I chose this community - the staff are professional, kind, and compassionate, and the residents are warm and friendly. The facility is clean and safe with comfortable apartments, healthy meals, lots of engaging activities, and strong communication with my family; they even updated my care plan quickly after a fall. Overall it's been one of the best decisions I've made and I would recommend it.
Current/former resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.78·(9)
Overall rating
5
4
3
2
1
Care
5.0
Staff
4.4
Meals
3.7
Amenities
4.5
Value
4.8
Pros
Kind, caring, compassionate staff
Clean and safe facility
Good overall quality of care
Many activities and social opportunities
Friendly, engaged resident community
Positive resident satisfaction and recommendations
Welcoming atmosphere and staff enthusiasm
Cons
Staff can be reactive rather than proactive
Inconsistent staff effort unless prompted
Boring or limited dining options
Excessive use of potatoes for restricted diets
Perception that ownership prioritizes profit
Summary of reviews
Overall sentiment in the reviews is largely positive with clear strengths in staffing, safety, community life, and activities, tempered by recurring concerns about dining quality and some aspects of staff responsiveness and ownership priorities.
Care quality and staff: Multiple reviews emphasize that staff are kind, caring, and compassionate, and several comments specifically praise the quality of care. Residents and staff express high satisfaction — one reviewer says they "never had a bad day" and others say they "love the staff" or would recommend the community. That consistent praise suggests day-to-day caregiving and interpersonal interactions are strong points. However, there is an important caveat: a subset of feedback reports that staff can be minimally proactive and may require prompting to provide full attention or follow-through. This indicates variability in responsiveness or consistency of service: while many experiences are positive, there are enough reports of reactive behavior to flag it as a pattern worth addressing.
Facilities and community life: The facility itself is described as clean and safe, and reviewers note a pleasant environment. Several comments highlight a robust activity program and an engaged resident community — "many activities," "happy resident," and "excited to be a part of the crew" indicate residents find social and recreational offerings meaningful. The welcoming atmosphere and camaraderie among residents and staff appear to contribute significantly to overall satisfaction.
Dining and dietary concerns: Dining emerges as a clear area of dissatisfaction for some reviewers. Descriptions include "boring food" and specific criticisms about repetitive menu choices, notably "too many potatoes" for residents on restrictive diets. These points suggest limitations in menu variety and a lack of thoughtful accommodations for dietary restrictions or preferences. Given that nutrition and meal enjoyment are central to resident quality of life, this pattern is a notable weakness relative to other strengths of the community.
Management and ownership perception: One review raises a concern about ownership being perceived as a "money-maker," implying residents or observers feel management priorities may favor financial considerations over resident experience or investment. Coupled with reports of inconsistent staff proactivity, this perception could indicate issues in training, staffing levels, or organizational culture and oversight. While not dominant in the reviews, it is a significant theme because it can affect staff morale, resource allocation, and ultimately care consistency.
Overall assessment and recommendations: The dominant impression is positive — compassionate staff, safe and clean facilities, active social programming, and generally satisfied residents. The main improvement opportunities are operational: increasing staff proactivity and consistency, improving dining variety and attention to dietary needs, and addressing any organizational signals that prioritize finances over resident-centered care. Focusing on these areas (for example, targeted training, menu revision with dietitian input, and transparent communication about management priorities) could convert the isolated negative themes into strengths and further elevate resident satisfaction.
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Location
Marquis at Hope Village Assisted Living is located at 1589 S Ivy, Canby, OR, 97013.
About Marquis at Hope Village Assisted Living
Marquis Hope Village Assisted Living is dedicated to offering residents the highest level of service in a vibrant and welcoming environment. This community places a strong emphasis on personalized care and tailored experiences, allowing each resident to enjoy fulfilling days rich with choices and opportunities. The atmosphere at Marquis Hope Village is designed to encourage independence while ensuring support is always available, creating a seamless blend of privacy, comfort, and community engagement.
The living arrangements at Marquis Hope Village consist of spacious apartments, providing residents with both the autonomy to enjoy their own space and access to the lively activities within the broader community. The flexibility of daily routines stands out as a hallmark of life here. Whether a resident decides to savor breakfast with friends in the dining room or opt for room service in the sanctuary of their own apartment, their preferences are respected and accommodated. The dining experiences extend beyond mealtimes, with amenities like the Bistro offering relaxed social settings such as Happy Hour, where residents can mingle with family members or friends without ever needing to leave the property.
Residents benefit from comprehensive support, such as nursing staff who are readily available to assist with health needs, and staff who ensure day-to-day tasks, like medication management, are handled with care and efficiency. Activities are abundant and diverse, designed to cater to a wide range of interests—from brisk walks around the grounds with friends, to watching favorite afternoon talk shows together, to lively rounds of cards in the evening. The community focuses on helping everyone get the most out of each day, so residents can pursue hobbies, enjoy social connections, and find both excitement and relaxation within a secure and supportive setting.
The leadership team at Marquis Hope Village, including Administrator Marci Bird and Health Services Coordinator Karen Marshall, maintains a warm and connected atmosphere where the well-being of each resident is a clear priority. By offering delicious meals, flexible living options, and a calendar full of both onsite and local activities, Marquis Hope Village Assisted Living creates an environment where residents can thrive, make meaningful connections, and enjoy the comfort of a well-managed and caring home.
People often ask...
Marquis at Hope Village Assisted Living offers competitive pricing, with rates starting at a cost of $5,677 per month.
Marquis at Hope Village Assisted Living offers assisted living.
There are 13 photos of Marquis at Hope Village Assisted Living on Mirador.
The full address for this community is 1589 S Ivy, Canby, OR 97013.
No, Marquis at Hope Village Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified a failure to follow the care plan for commode placement, which contributed to an unwitnessed fall and injury.
Licensing—Failed to follow care plan
05 Feb 2025Abuse: Neglect
05 Feb 2025Abuse: Neglect
Investigated found that supervision failures allowed an elopement, exposing a resident to cold weather and risk of harm. A prior elopement occurred earlier.
Abuse—Failed to provide safe environment
12 Aug 2024Abuse: Neglect
12 Aug 2024Abuse: Neglect
Identified a supervision deficiency that allowed a resident at risk to leave the premises unsupervised. This created a risk of harm.
Abuse—Failed to provide safe environment
01 Jul 2024Complaint
01 Jul 2024Complaint
Investigated deficiencies in acuity-based staffing tool implementation with incomplete updates and related staffing and call-response gaps.
Deficiency—Acuity-Based Staffing Tool
01 Apr 2024Validation
01 Apr 2024Validation
Identified multiple deficiencies in move-in evaluations, care planning, medication management, infection control, and safety procedures. A follow-up review found substantial compliance overall.
Deficiency—Comment
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Infection Prevention & Control
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Resident Right to Refuse
Deficiency—Systems: Medication Administration
Deficiency—Systems: Psychotropic Medication
Deficiency—Restraints and Supportive Devices
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Housekeeping and Laundry
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
13 Dec 2023Inspection
13 Dec 2023Inspection
Investigated a complaint and found that a resident's money was stolen by an unknown person, constituting financial exploitation. The provider failed to protect the resident's property from theft.
Licensing—Failed to protect resident from financial exploitation
15 Nov 2023Inspection
15 Nov 2023Inspection
Investigated an allegation of failing to protect a resident from financial exploitation; evidence showed the resident's money and personal property were stolen and not adequately protected.
Licensing—Failed to protect resident from financial exploitation
15 Nov 2023Inspection
15 Nov 2023Inspection
Investigated the allegation of financial exploitation and found a deficiency for failing to protect a resident's property from theft.
Licensing—Failed to protect resident from financial exploitation
07 Nov 2023Inspection
07 Nov 2023Inspection
Found that a resident’s money was taken by an unknown individual and the resident’s property was not protected from theft.
Licensing—Failed to protect resident from financial exploitation
07 Nov 2023Inspection
07 Nov 2023Inspection
Investigated and found that a resident's money was taken by an unknown individual and property protection failed, constituting financial exploitation.
Licensing—Failed to protect resident from financial exploitation
01 Nov 2023Inspection
01 Nov 2023Inspection
Investigated a resident financial exploitation allegation and found that a resident's money was taken and property was not protected.
Licensing—Failed to protect resident from financial exploitation
30 Oct 2023Inspection
30 Oct 2023Inspection
Investigated the allegation of financial exploitation and determined a violation for failing to protect a resident's property from theft.
Licensing—Failed to protect resident from financial exploitation
29 Oct 2023Inspection
29 Oct 2023Inspection
Investigated a financial exploitation allegation and found a failure to protect a resident’s property from theft.
Licensing—Failed to protect resident from financial exploitation
26 Oct 2023Inspection
26 Oct 2023Inspection
Found that a resident's money was taken by an unknown individual and property was not protected, constituting financial exploitation.
Licensing—Failed to protect resident from financial exploitation
26 Oct 2023Inspection
26 Oct 2023Inspection
Found that a resident's money was taken due to failure to protect property from theft, constituting financial exploitation.
Licensing—Failed to protect resident from financial exploitation
14 Oct 2023Inspection
14 Oct 2023Inspection
Investigated a resident's money loss due to theft and found protections against financial exploitation inadequate.
Licensing—Failed to protect resident from financial exploitation
01 Oct 2023Inspection
01 Oct 2023Inspection
Investigated and found a violation where a resident's property was not protected from theft, resulting in financial exploitation.
Licensing—Failed to protect resident from financial exploitation
29 Aug 2023Inspection
29 Aug 2023Inspection
Investigated allegations found a failure to protect a resident’s funds from theft, resulting in financial exploitation.
Licensing—Failed to protect resident from financial exploitation
21 May 2023Abuse: Neglect
21 May 2023Abuse: Neglect
Found violations for neglect and abuse due to a failure to provide a safe environment and supervise residents according to known behaviors. The incident resulted in a resident harming another person.
Abuse—Failed to provide safe environment
17 May 2023Licensure
17 May 2023Licensure
Found no deficiencies. Substantial compliance with applicable rules was noted.
Deficiency—Comment
17 May 2023Licensure
17 May 2023Licensure
Concluded substantial compliance with meal service and food sanitation requirements.
Deficiency—Comment
05 Dec 2022Inspection
05 Dec 2022Inspection
Identified a deficiency in acuity-based staffing that did not align with resident needs and ADLs, with inconsistencies between rosters, care plans, and ABST data.
Licensing—Failed to use an ABST
01 Sept 2022Inspection
01 Sept 2022Inspection
Investigated the allegation of failing to submit timely or adequate staffing documentation and found a 30-day failure to report weekly vaccination-related data for vaccinated individuals, residents, and staff from August 1 to August 31, 2022.
Licensing—Failed to submit timely or adequate staffing documentation
06 Jun 2022Validation
06 Jun 2022Validation
Identified deficiencies in abuse reporting, health services, meals sanitation, staff training, fire safety, and building maintenance during the licensure survey.
Investigated and found neglect and abuse due to insufficient supervision allowing a resident to elope from a secured area, placing them at risk of harm; a $250 fine was assessed.
Abuse—Failed to provide safe environment
29 Apr 2021Abuse: Neglect
29 Apr 2021Abuse: Neglect
Found violations for failing to plan care for a change in condition, resulting in neglect and abuse. The resident wandered and declined cognitively between March 5 and April 29, 2021, and was found outside the setting; a $188 fine was assessed.
Abuse—Failed to properly plan care
10 Apr 2020Inspection
10 Apr 2020Inspection
Confirmed that medication orders were not carried out as prescribed. The allegation was true.
Licensing—Failed to administer medication as ordered
13 Nov 2019Inspection
13 Nov 2019Inspection
Determined that a resident's money was stolen due to failure to protect property, constituting financial exploitation.
Licensing—Failed to provide safe environment
23 Jul 2019Inspection
23 Jul 2019Inspection
Found that a resident's money went missing and was not protected from theft, constituting abuse.
Licensing—Failed to provide safe environment
24 May 2019Inspection
24 May 2019Inspection
Investigated and found that the Alleged Victim's money went missing and was taken by an unknown individual; the failure to protect the Alleged Victim's property was a violation.
Licensing—Failed to provide safe environment
24 May 2019Inspection
24 May 2019Inspection
Investigated and found a violation for failing to protect a resident’s money from theft, constituting financial exploitation.
Licensing—Failed to protect resident from financial exploitation
24 May 2019Inspection
24 May 2019Inspection
Investigated and found a deficiency where a resident's money went missing due to theft and property protection failed.
Licensing—Failed to provide safe environment
24 May 2019Inspection
24 May 2019Inspection
Found that a resident's funds were missing due to theft and that property protection failed.
Licensing—Failed to protect resident from financial exploitation
10 May 2019Inspection
10 May 2019Inspection
Found a violation for failing to protect a resident's property, after money went missing due to theft by an unknown individual.
Licensing—Failed to provide safe environment
02 Jul 2018Abuse: Financial abuse
02 Jul 2018Abuse: Financial abuse
Investigated an allegation of financial exploitation and found wrongful taking of funds.
Abuse—Failed to protect resident from financial exploitation
18 Jan 2018Inspection
18 Jan 2018Inspection
Investigated a hiring-related allegation and substantiated the violation.
Licensing—Failed to hire according to administrative rules
19 Dec 2016Abuse: Financial abuse
19 Dec 2016Abuse: Financial abuse
Determined that a secure medication system was not provided, resulting in theft of medications.
Abuse—Failure to provide a system that prevents theft or misuse of medication
31 Jan 2014Abuse: Financial abuse
31 Jan 2014Abuse: Financial abuse
Investigated and found a deficiency in providing a secure environment.
Abuse—Failed to provide safe environment
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Mirador Living is not affiliated with the owner or operator(s) of Marquis at Hope Village Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Marquis at Hope Village Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
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