Marquis at Hope Village Assisted Living

    1589 S Ivy, Canby, OR 97013
    • Assisted Living

    Caring staff safe comfortable community

    I'm very happy I chose this community - the staff are professional, kind, and compassionate, and the residents are warm and friendly. The facility is clean and safe with comfortable apartments, healthy meals, lots of engaging activities, and strong communication with my family; they even updated my care plan quickly after a fall. Overall it's been one of the best decisions I've made and I would recommend it.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.78·(9)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      4.4
    • Meals

      3.7
    • Amenities

      4.5
    • Value

      4.8

    Pros

    • Kind, caring, compassionate staff
    • Clean and safe facility
    • Good overall quality of care
    • Many activities and social opportunities
    • Friendly, engaged resident community
    • Positive resident satisfaction and recommendations
    • Welcoming atmosphere and staff enthusiasm

    Cons

    • Staff can be reactive rather than proactive
    • Inconsistent staff effort unless prompted
    • Boring or limited dining options
    • Excessive use of potatoes for restricted diets
    • Perception that ownership prioritizes profit

    Summary of reviews

    Overall sentiment in the reviews is largely positive with clear strengths in staffing, safety, community life, and activities, tempered by recurring concerns about dining quality and some aspects of staff responsiveness and ownership priorities.

    Care quality and staff: Multiple reviews emphasize that staff are kind, caring, and compassionate, and several comments specifically praise the quality of care. Residents and staff express high satisfaction — one reviewer says they "never had a bad day" and others say they "love the staff" or would recommend the community. That consistent praise suggests day-to-day caregiving and interpersonal interactions are strong points. However, there is an important caveat: a subset of feedback reports that staff can be minimally proactive and may require prompting to provide full attention or follow-through. This indicates variability in responsiveness or consistency of service: while many experiences are positive, there are enough reports of reactive behavior to flag it as a pattern worth addressing.

    Facilities and community life: The facility itself is described as clean and safe, and reviewers note a pleasant environment. Several comments highlight a robust activity program and an engaged resident community — "many activities," "happy resident," and "excited to be a part of the crew" indicate residents find social and recreational offerings meaningful. The welcoming atmosphere and camaraderie among residents and staff appear to contribute significantly to overall satisfaction.

    Dining and dietary concerns: Dining emerges as a clear area of dissatisfaction for some reviewers. Descriptions include "boring food" and specific criticisms about repetitive menu choices, notably "too many potatoes" for residents on restrictive diets. These points suggest limitations in menu variety and a lack of thoughtful accommodations for dietary restrictions or preferences. Given that nutrition and meal enjoyment are central to resident quality of life, this pattern is a notable weakness relative to other strengths of the community.

    Management and ownership perception: One review raises a concern about ownership being perceived as a "money-maker," implying residents or observers feel management priorities may favor financial considerations over resident experience or investment. Coupled with reports of inconsistent staff proactivity, this perception could indicate issues in training, staffing levels, or organizational culture and oversight. While not dominant in the reviews, it is a significant theme because it can affect staff morale, resource allocation, and ultimately care consistency.

    Overall assessment and recommendations: The dominant impression is positive — compassionate staff, safe and clean facilities, active social programming, and generally satisfied residents. The main improvement opportunities are operational: increasing staff proactivity and consistency, improving dining variety and attention to dietary needs, and addressing any organizational signals that prioritize finances over resident-centered care. Focusing on these areas (for example, targeted training, menu revision with dietitian input, and transparent communication about management priorities) could convert the isolated negative themes into strengths and further elevate resident satisfaction.

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    Location

    Map showing location of Marquis at Hope Village Assisted Living

    Marquis at Hope Village Assisted Living is located at 1589 S Ivy, Canby, OR, 97013.

    About Marquis at Hope Village Assisted Living

    Marquis Hope Village Assisted Living is dedicated to offering residents the highest level of service in a vibrant and welcoming environment. This community places a strong emphasis on personalized care and tailored experiences, allowing each resident to enjoy fulfilling days rich with choices and opportunities. The atmosphere at Marquis Hope Village is designed to encourage independence while ensuring support is always available, creating a seamless blend of privacy, comfort, and community engagement.

    The living arrangements at Marquis Hope Village consist of spacious apartments, providing residents with both the autonomy to enjoy their own space and access to the lively activities within the broader community. The flexibility of daily routines stands out as a hallmark of life here. Whether a resident decides to savor breakfast with friends in the dining room or opt for room service in the sanctuary of their own apartment, their preferences are respected and accommodated. The dining experiences extend beyond mealtimes, with amenities like the Bistro offering relaxed social settings such as Happy Hour, where residents can mingle with family members or friends without ever needing to leave the property.

    Residents benefit from comprehensive support, such as nursing staff who are readily available to assist with health needs, and staff who ensure day-to-day tasks, like medication management, are handled with care and efficiency. Activities are abundant and diverse, designed to cater to a wide range of interests—from brisk walks around the grounds with friends, to watching favorite afternoon talk shows together, to lively rounds of cards in the evening. The community focuses on helping everyone get the most out of each day, so residents can pursue hobbies, enjoy social connections, and find both excitement and relaxation within a secure and supportive setting.

    The leadership team at Marquis Hope Village, including Administrator Marci Bird and Health Services Coordinator Karen Marshall, maintains a warm and connected atmosphere where the well-being of each resident is a clear priority. By offering delicious meals, flexible living options, and a calendar full of both onsite and local activities, Marquis Hope Village Assisted Living creates an environment where residents can thrive, make meaningful connections, and enjoy the comfort of a well-managed and caring home.

    People often ask...

    Marquis at Hope Village Assisted Living offers competitive pricing, with rates starting at a cost of $5,677 per month.

    Marquis at Hope Village Assisted Living offers assisted living.

    There are 13 photos of Marquis at Hope Village Assisted Living on Mirador.

    The full address for this community is 1589 S Ivy, Canby, OR 97013.

    No, Marquis at Hope Village Assisted Living does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R488
    StatusActive
    Facility typeResidential Care Facility
    Capacity24 residents
    LicenseeMarquis Companies I, Inc.
    EffectiveAugust 13th, 2020
    Special certificationMemory Care
    View the official license record

    Inspection Reports

    38

    Reports

    0

    Type A Citations

    0

    Type B Citations

    1

    Complaints

    12

    Years

    25 Jul 2025Inspection
    Identified a failure to follow the care plan for commode placement, which contributed to an unwitnessed fall and injury.
    • LicensingFailed to follow care plan
    05 Feb 2025Abuse: Neglect
    Investigated found that supervision failures allowed an elopement, exposing a resident to cold weather and risk of harm. A prior elopement occurred earlier.
    • AbuseFailed to provide safe environment
    12 Aug 2024Abuse: Neglect
    Identified a supervision deficiency that allowed a resident at risk to leave the premises unsupervised. This created a risk of harm.
    • AbuseFailed to provide safe environment
    01 Jul 2024Complaint
    Investigated deficiencies in acuity-based staffing tool implementation with incomplete updates and related staffing and call-response gaps.
    • DeficiencyAcuity-Based Staffing Tool
    01 Apr 2024Validation
    Identified multiple deficiencies in move-in evaluations, care planning, medication management, infection control, and safety procedures. A follow-up review found substantial compliance overall.
    • DeficiencyComment
    • DeficiencyResident Move-In and Eval: Res Evaluation
    • DeficiencyService Plan: General
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyInfection Prevention & Control
    • DeficiencySystems: Treatment Orders
    • DeficiencySystems: Resident Right to Refuse
    • DeficiencySystems: Medication Administration
    • DeficiencySystems: Psychotropic Medication
    • DeficiencyRestraints and Supportive Devices
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyFire and Life Safety: Training For Residents
    • DeficiencyHousekeeping and Laundry
    • DeficiencyAdministration Compliance
    • DeficiencyStaff Training Requirements
    • DeficiencyCompliance With Rules Health Care
    • DeficiencyNutrition and Hydration
    • DeficiencyActivities
    13 Dec 2023Inspection
    Investigated a complaint and found that a resident's money was stolen by an unknown person, constituting financial exploitation. The provider failed to protect the resident's property from theft.
    • LicensingFailed to protect resident from financial exploitation
    15 Nov 2023Inspection
    Investigated an allegation of failing to protect a resident from financial exploitation; evidence showed the resident's money and personal property were stolen and not adequately protected.
    • LicensingFailed to protect resident from financial exploitation
    15 Nov 2023Inspection
    Investigated the allegation of financial exploitation and found a deficiency for failing to protect a resident's property from theft.
    • LicensingFailed to protect resident from financial exploitation
    07 Nov 2023Inspection
    Found that a resident’s money was taken by an unknown individual and the resident’s property was not protected from theft.
    • LicensingFailed to protect resident from financial exploitation
    07 Nov 2023Inspection
    Investigated and found that a resident's money was taken by an unknown individual and property protection failed, constituting financial exploitation.
    • LicensingFailed to protect resident from financial exploitation
    01 Nov 2023Inspection
    Investigated a resident financial exploitation allegation and found that a resident's money was taken and property was not protected.
    • LicensingFailed to protect resident from financial exploitation
    30 Oct 2023Inspection
    Investigated the allegation of financial exploitation and determined a violation for failing to protect a resident's property from theft.
    • LicensingFailed to protect resident from financial exploitation
    29 Oct 2023Inspection
    Investigated a financial exploitation allegation and found a failure to protect a resident’s property from theft.
    • LicensingFailed to protect resident from financial exploitation
    26 Oct 2023Inspection
    Found that a resident's money was taken by an unknown individual and property was not protected, constituting financial exploitation.
    • LicensingFailed to protect resident from financial exploitation
    26 Oct 2023Inspection
    Found that a resident's money was taken due to failure to protect property from theft, constituting financial exploitation.
    • LicensingFailed to protect resident from financial exploitation
    14 Oct 2023Inspection
    Investigated a resident's money loss due to theft and found protections against financial exploitation inadequate.
    • LicensingFailed to protect resident from financial exploitation
    01 Oct 2023Inspection
    Investigated and found a violation where a resident's property was not protected from theft, resulting in financial exploitation.
    • LicensingFailed to protect resident from financial exploitation
    29 Aug 2023Inspection
    Investigated allegations found a failure to protect a resident’s funds from theft, resulting in financial exploitation.
    • LicensingFailed to protect resident from financial exploitation
    21 May 2023Abuse: Neglect
    Found violations for neglect and abuse due to a failure to provide a safe environment and supervise residents according to known behaviors. The incident resulted in a resident harming another person.
    • AbuseFailed to provide safe environment
    17 May 2023Licensure
    Found no deficiencies. Substantial compliance with applicable rules was noted.
    • DeficiencyComment
    17 May 2023Licensure
    Concluded substantial compliance with meal service and food sanitation requirements.
    • DeficiencyComment
    05 Dec 2022Inspection
    Identified a deficiency in acuity-based staffing that did not align with resident needs and ADLs, with inconsistencies between rosters, care plans, and ABST data.
    • LicensingFailed to use an ABST
    01 Sept 2022Inspection
    Investigated the allegation of failing to submit timely or adequate staffing documentation and found a 30-day failure to report weekly vaccination-related data for vaccinated individuals, residents, and staff from August 1 to August 31, 2022.
    • LicensingFailed to submit timely or adequate staffing documentation
    06 Jun 2022Validation
    Identified deficiencies in abuse reporting, health services, meals sanitation, staff training, fire safety, and building maintenance during the licensure survey.
    • DeficiencyComment
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyStaffing Requirements and Training – Pre-Serv
    • DeficiencyTraining Within 30 Days: Direct Care Staff
    • DeficiencyAnnual and Biennial Inservice For All Staff
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyGeneral Building: Doors-Walls, Cleanable
    05 Feb 2022Abuse: Neglect
    Investigated and found neglect and abuse due to insufficient supervision allowing a resident to elope from a secured area, placing them at risk of harm; a $250 fine was assessed.
    • AbuseFailed to provide safe environment
    29 Apr 2021Abuse: Neglect
    Found violations for failing to plan care for a change in condition, resulting in neglect and abuse. The resident wandered and declined cognitively between March 5 and April 29, 2021, and was found outside the setting; a $188 fine was assessed.
    • AbuseFailed to properly plan care
    10 Apr 2020Inspection
    Confirmed that medication orders were not carried out as prescribed. The allegation was true.
    • LicensingFailed to administer medication as ordered
    13 Nov 2019Inspection
    Determined that a resident's money was stolen due to failure to protect property, constituting financial exploitation.
    • LicensingFailed to provide safe environment
    23 Jul 2019Inspection
    Found that a resident's money went missing and was not protected from theft, constituting abuse.
    • LicensingFailed to provide safe environment
    24 May 2019Inspection
    Investigated and found that the Alleged Victim's money went missing and was taken by an unknown individual; the failure to protect the Alleged Victim's property was a violation.
    • LicensingFailed to provide safe environment
    24 May 2019Inspection
    Investigated and found a violation for failing to protect a resident’s money from theft, constituting financial exploitation.
    • LicensingFailed to protect resident from financial exploitation
    24 May 2019Inspection
    Investigated and found a deficiency where a resident's money went missing due to theft and property protection failed.
    • LicensingFailed to provide safe environment
    24 May 2019Inspection
    Found that a resident's funds were missing due to theft and that property protection failed.
    • LicensingFailed to protect resident from financial exploitation
    10 May 2019Inspection
    Found a violation for failing to protect a resident's property, after money went missing due to theft by an unknown individual.
    • LicensingFailed to provide safe environment
    02 Jul 2018Abuse: Financial abuse
    Investigated an allegation of financial exploitation and found wrongful taking of funds.
    • AbuseFailed to protect resident from financial exploitation
    18 Jan 2018Inspection
    Investigated a hiring-related allegation and substantiated the violation.
    • LicensingFailed to hire according to administrative rules
    19 Dec 2016Abuse: Financial abuse
    Determined that a secure medication system was not provided, resulting in theft of medications.
    • AbuseFailure to provide a system that prevents theft or misuse of medication
    31 Jan 2014Abuse: Financial abuse
    Investigated and found a deficiency in providing a secure environment.
    • AbuseFailed to provide safe environment

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    Mirador Living is not affiliated with the owner or operator(s) of Marquis at Hope Village Assisted Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Marquis at Hope Village Assisted Living directly. There is no cost for this service. We are compensated by the community you select.

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