Well-maintained interior units with generous closet space and natural light
Attractive grounds and river-view outdoor seating
Pet-friendly policies with dog-walking area and raised garden beds
On-site health center for higher levels of care
Cons
Understaffing and limited after-hours responsiveness
Administrative disorganization and inconsistent communication
Inconsistent meal quality across service occasions
Opaque billing and pricing/value concerns
Limited transportation frequency and off-site outings
Variable staff training and skill-mix for higher-acuity needs
Exterior maintenance and common-area upkeep gaps
Limited communal seating and constrained common spaces
Limited clinical/acuity capacity and weekend coverage
Summary of reviews
Homewood Assisted Living presents as a small, well-appointed community that many families find welcoming and person-centered. The facility is regularly described as clean and attractive, with bright rooms that offer generous closet space, large windows, and some units that include kitchenettes. Outdoor amenities, including river-view seating, raised garden beds, and well-kept grounds, contribute to a pleasant campus feel. On-site conveniences such as an exercise room, library, barbershop, multipurpose activity spaces, laundry services, and a designated pet area support resident independence and lifestyle options.
Care and staffing are core strengths for many families. A long-tenured caregiving team and staff who learn residents’ names and preferences are noted repeatedly, and several accounts describe personalized care plans, frequent family communication, and staff who adapt meals for specific dietary needs. Memory-care transition support and an on-site health center were highlighted as useful features for residents who need an elevated level of clinical oversight. Positive clinical outcomes cited by families include improved eating and weight stabilization after dietary adjustments.
At the same time, there are recurring operational concerns that prospective residents should evaluate. Staffing consistency and after-hours responsiveness emerge as notable issues: families describe limited weekend coverage, delayed responses to calls after business hours, and occasional perceptions of inadequate staffing levels. Administrative disorganization and uneven communication from leadership are frequently mentioned and can complicate care coordination. Those relying on regular transportation should note that off-site outings and scheduled bus service are limited in frequency, and activity programming may reflect the scale constraints of a smaller community.
Dining is a mixed picture: many families praise the food, customized portions, and a chef who accommodates individual needs, while others note variability in meal quality. Financial transparency and value are another area of concern—some families report unexpected charges and dissatisfaction with pricing, so reviewing admission contracts and billing practices is advisable. Facility upkeep tends to be strong inside, but intermittent exterior maintenance and common-area upkeep issues (for example, uneven or poorly lit walkways and limited lobby seating) have been noted.
In summary, Homewood is likely to appeal to residents and families seeking a smaller, community-oriented assisted living setting with attentive, familiar staff and strong onsite amenities. Prospective residents should balance these strengths against potential operational limitations: verify current staffing patterns (including weekend and after-hours coverage), confirm transportation and activity schedules, and review billing practices and clinical-capacity criteria before moving in. Conducting an in-person visit during different times of day and requesting written policies on emergency response, staffing ratios, and billing adjustments will help determine fit for specific care needs.
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Location
Homewood Assisted Living is located at 17999 SE River Rd, Milwaukie, OR, 97267.
About Homewood Assisted Living
For more than 30 years, residents love calling our loving & inclusive community their home. Nestled among beautiful trees and flowers close to the Willamette River, our setting, care, cuisine, activities, & team longevity are second to none. Multiple team members have been here for 10 to 20+ years. Come & see what Homewood is all about! Please call sales director Elias Kurban to schedule a tour: 503-523-4204.
Founded in 2013 and headquartered in Farmington, Utah, PACS Senior Living operates over 30 communities across multiple states. The company provides assisted living, memory care, skilled nursing, and independent living services. PACS elevates senior care by empowering local teams with operational support.
People often ask...
Homewood Assisted Living offers competitive pricing, with rates starting at a cost of $3,700 per month.
Homewood Assisted Living offers assisted living.
There are 29 photos of Homewood Assisted Living on Mirador.
The full address for this community is 17999 SE River Rd, Milwaukie, OR 97267.
No, Homewood Assisted Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found deficiencies in staff pre-service orientation, competency within 30 days, and fire drill documentation.
Deficiency—Staffing Requirements and Training ? Pre-service
Deficiency—Training Within 30 Days of Hire ? Direct Care Staff
Deficiency—Fire and Life Safety: Safety
31 May 2026Inspection
31 May 2026Inspection
Found a failure to implement required services.
Licensing—Failed to provide service
31 May 2026Inspection
31 May 2026Inspection
Identified deficiencies in the ABST accuracy and alignment with resident needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
19 Feb 2026Inspection
19 Feb 2026Inspection
Investigated and found that a staff member yelled profanity at a resident, causing emotional discomfort, and the provider failed to protect the resident from verbal abuse.
Licensing—Failed to protect resident from verbal abuse
10 Sept 2025Change of Owner
10 Sept 2025Change of Owner
Identified deficiencies in infection prevention during meals and in residents' fire and life safety training across two visits.
Deficiency—Infection Prevention & Control
Deficiency—Fire and Life Safety: Training for Residents
01 Oct 2024Complaint
01 Oct 2024Complaint
Investigated a complaint regarding updates to an acuity-based staffing tool and its plan. No specific findings were provided.
Deficiency—Acuity Based Staffing Tool - Updates & Plan
03 Sept 2024Abuse: Neglect
03 Sept 2024Abuse: Neglect
Investigated a fall-related incident and found deficiencies in care planning and safety interventions that left the resident at risk and resulted in injuries, with a fine assessed.
Abuse—Failed to provide service
25 Aug 2023Inspection
25 Aug 2023Inspection
Investigated and identified inconsistencies between the resident roster, care plans, and ABST data, resulting in a rule violation.
Licensing—Failed to use an ABST
15 Jun 2023Licensure
15 Jun 2023Licensure
Identified sanitation deficiencies in the kitchen during the initial visit. Follow-up determined substantial compliance with sanitation rules.
Found that weekly reporting requirements for vaccinated individuals, residents and staff were not met for 30 days.
Licensing—Failed to submit timely or adequate staffing documentation
28 Apr 2022Abuse: Neglect
28 Apr 2022Abuse: Neglect
Investigated a complaint and found neglect and abuse due to failure to provide appropriate medication services, resulting in loss of medication and emotional distress.
Abuse—Failed to provide service
07 Mar 2022Validation
07 Mar 2022Validation
Identified deficiencies in fire safety documentation and staff instruction during the initial visit; subsequent follow-up determined substantial compliance.
Deficiency—Comment
Deficiency—Fire and Life Safety: Safety
09 Apr 2021Abuse: Neglect
09 Apr 2021Abuse: Neglect
Investigated a case of neglect and abuse where needed services were not provided after a change in condition, leading to falls and discomfort; a fine was assessed.
Abuse—Failed to provide service
12 Feb 2021Abuse: Neglect
12 Feb 2021Abuse: Neglect
Investigated found a failure to provide a safe environment, resulting in hypothermia and hospital admission after a power outage.
Abuse—Failed to provide safe environment
12 Jan 2021Abuse: Neglect
12 Jan 2021Abuse: Neglect
Investigated an allegation of neglect for failing to plan care after a documented change in condition. Findings showed this contributed to multiple falls and a brain bleed, and a $500 fine was assessed.
Abuse—Failed to properly plan care
24 Nov 2019Abuse: Neglect
24 Nov 2019Abuse: Neglect
Investigated an allegation that prescribed medications were not administered as ordered. Findings show insulin was not given for about three weeks, leading to hospital visits, a brain bleed, and death.
Abuse—Failed to administer medication as ordered
13 Nov 2019Inspection
13 Nov 2019Inspection
Identified a failure to provide a safe environment after money disappeared from an individual's wallet, which represented financial exploitation and abuse.
Licensing—Failed to provide safe environment
20 Sept 2019Abuse: Neglect
20 Sept 2019Abuse: Neglect
Found neglect due to failing to prevent injury through inadequate care planning. A $375 fine was assessed.
Abuse—Failed to properly plan care
20 Sept 2019Abuse: Neglect
20 Sept 2019Abuse: Neglect
Found neglect related to failure to plan for a resident's needs, resulting in injury to another resident; a fine was assessed.
Abuse—Failed to properly plan care
01 Sept 2019Abuse: Financial abuse
01 Sept 2019Abuse: Financial abuse
Concluded neglect of a vulnerable adult by failing to protect from financial exploitation.
Abuse—Failed to provide safe environment
13 Nov 2018Abuse: Neglect
13 Nov 2018Abuse: Neglect
Found a neglect-related failure in care planning that led to a fall with physical harm; a fine was assessed.
Abuse—Failed to properly plan care
07 Aug 2017Abuse: Financial abuse
07 Aug 2017Abuse: Financial abuse
Determined a failure to provide a system that prevents theft or misuse of medication. Found that 90 hydrocodone pills were diverted and mishandled.
Abuse—Failure to provide a system that prevents theft or misuse of medication
07 Aug 2017Abuse: Financial abuse
07 Aug 2017Abuse: Financial abuse
Found an inadequate medication system that allowed the disappearance of controlled pain medication.
Abuse—Failure to provide a system that prevents theft or misuse of medication
05 Jan 2017Abuse: Neglect
05 Jan 2017Abuse: Neglect
Found failure to provide medications as prescribed to the resident.
Abuse—Failed to provide a safe medication administration system
18 Dec 2015Abuse: Neglect
18 Dec 2015Abuse: Neglect
Investigated an abuse/neglect allegation and substantiated failure to provide oversight and monitoring of change of condition, with a $300 fine assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
25 Sept 2015Inspection
25 Sept 2015Inspection
Investigated an allegation that a resident's rights were not assured; found a safety-related deficiency involving unwanted physical contact.
Licensing—Failed to assure resident rights
30 Mar 2013Abuse: Financial abuse
30 Mar 2013Abuse: Financial abuse
Found that a safe environment was not provided, leading to the theft of cash from a resident.
Abuse—Failed to provide safe environment
30 Jun 2012Inspection
30 Jun 2012Inspection
Found a deficiency in providing services necessary to maintain residents' emotional wellbeing and protect their rights.
Licensing—Failed to assure resident rights
25 Dec 2010Abuse: Financial abuse
25 Dec 2010Abuse: Financial abuse
Investigated a financial abuse allegation and found a secure environment was not provided.
Abuse—Failed to provide safe environment
02 May 2010Inspection
02 May 2010Inspection
Found a deficiency in safe medication administration.
Licensing—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Homewood Assisted Living. This listing has been claimed by a verified representative of the community, but may not always reflect the most current details. For exact information, please contact Homewood Assisted Living directly. There is no cost for this service. We are compensated by the community you select.
