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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Mild cognitive impairment
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
2.81·(16)
Overall rating
5
4
3
2
1
Care
2.0
Staff
2.6
Meals
1.7
Amenities
2.8
Value
2.8
Pros
Compassionate nursing and rehabilitative care
Support for mobility recovery and relearning to walk
Engaging activities program (arts, crafts, games, social events)
Friendly, family-like staff relationships
Routine weekly housekeeping service
Perceived preference over a nursing-home setting for some residents
Occasional individualized one-on-one care
Cons
Inadequate staffing levels and rushed care
Delays in hygiene and personal-care assistance
Staff conduct and communication tone
Inconsistent housekeeping and sanitation issues
Inconsistent food quality and nutrition concerns
Safety and supervision gaps related to resident behavior
Allegations of resident substance use on premises
Variable management responsiveness and front-desk professionalism
Summary of reviews
The reviews present a divided picture of life at Sapphire at Liberty Pointe. Several accounts describe effective rehabilitative and nursing interventions: staff who provide supportive, sometimes lifesaving care, assistance with relearning to walk, and an activities program that many residents find engaging and socially beneficial. For some families the community offers a more home-like alternative to an institutional nursing facility, and routine services such as weekly housekeeping and organized crafts and games are cited as positives.
At the same time, reviews raise consistent operational concerns. Staffing levels and scheduling appear to be a recurring issue, with accounts of staff appearing rushed, limited one-on-one attention at times, and delayed assistance for basic hygiene and personal-care needs. These patterns are associated with a diminished quality of life for some residents who require a reliable baseline of care and supervision.
Dining and housekeeping emerge as mixed areas. Multiple reviewers described inconsistent food quality and nutrition concerns; some also characterized the dining experience negatively. Housekeeping is provided regularly, but consistency and sanitation issues were noted in some instances, which contributes to an uneven impression of the facility environment. A portion of residents and families report the community feels home-like and welcoming, while others perceive it as less so.
Safety and behavioral supervision are specific areas of concern. Reviewers cited incidents involving resident conduct and expressed that staff response or supervision was not always sufficient to maintain a consistently safe environment. A serious allegation of resident substance use on the premises is present in the feedback; this type of claim suggests the need for clear policies and monitoring, and should be investigated if substantiated.
Staff interactions are described in both positive and negative terms. Many reviewers praise individual caregivers for warmth, compassion, and helpfulness; others reported disrespectful interactions and problems with front-desk professionalism and communication. These divergent descriptions indicate variability in staff conduct and in administrative responsiveness to family concerns.
In summary, Sapphire at Liberty Pointe appears to deliver notable rehabilitative strengths and an active social program that benefit some residents, while operational weaknesses—principally around staffing, supervision, dining consistency, and communication—have led other families to have significantly negative experiences. Prospective residents and families should weigh the facility’s rehabilitative and social offerings against these operational risk areas, visit multiple times at different hours to observe staffing and mealtime functioning, and ask about current staffing ratios, behavior management protocols, and recent quality or regulatory actions before making a placement decision.
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Location
Sapphire at Liberty Pointe is located at 1241 NE 6th St, Gresham, OR, 97030.
About Sapphire at Liberty Pointe
Sapphire at Liberty Pointe sits in the Central City neighborhood at 1241 NE 6th St, Gresham, Oregon, and the place stays open all day and night, seven days a week, so there's always someone around. The building's made for people who need memory care, especially those living with Alzheimer's or dementia, and the staff, called memory keepers and joy creators, spend their days helping residents reconnect with the world through activities that involve all the senses, things like art, baking, painting, gardening, and listening to birdsong as part of the Radiant Program and "Memories in the Making." The staff gets to know every resident, celebrates their life, and provides support in all parts of daily routines, whether that's bathing, dressing, meals, or just companionship, and families can bring their own furniture to make the private or shared suites-each with their own bathrooms and temperature controls-into something that feels like home.
The community offers 20 private memory care units and 35 more residential care suites, all based on easy access and meant to provide comfort and a sense of belonging, and there's always WiFi, cable TV, housekeeping, laundry, and chef-prepared meals, along with electronic health records to keep information flowing smoothly and medication handled on time. The building's secured for memory care safety, and most activities and support services happen in welcoming indoor common areas with daily events, outings, and wellness programs. The staff helps with everything from medication to meals to personal care, and there's hospice, skilled nursing and rehab, transitional independent living, assisted living, and home care, so people can get the care they need as conditions change. The apartments can be private or shared, the environment feels supportive and familiar, and there's always a focus on making days meaningful-even finding ways to help residents enjoy small or big moments, sometimes making lifelong dreams come true. Rent covers a lot, but doesn't include things like phones or cable, and the policies on pets, parking, and outdoor features aren't detailed. The community welcomes LGBTQ+ residents and follows fair housing and employment protections. The whole place runs under Sapphire Health Services, and though it's described as an apartment community, the feeling's more about togetherness, dignity, and giving each resident a good day, every day.
People often ask...
Sapphire at Liberty Pointe offers competitive pricing, with rates starting at a cost of $5,992 per month.
Sapphire at Liberty Pointe offers assisted living and memory care.
There are 23 photos of Sapphire at Liberty Pointe on Mirador.
The full address for this community is 1241 NE 6th St, Gresham, OR 97030.
No, Sapphire at Liberty Pointe does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—Administration Compliance
27 Aug 2023Abuse: Neglect
27 Aug 2023Abuse: Neglect
Investigated an allegation of abuse and neglect and found a failure to protect a resident from a known sexualized behavior, resulting in inappropriate sexual contact.
Abuse—Failed to protect resident from inappropriate sexual contact
25 Jul 2023Abuse: Neglect
25 Jul 2023Abuse: Neglect
Investigated and found a failure to provide a safe environment, leading to an elopement without injury.
Abuse—Failed to provide safe environment
13 Jan 2023Inspection
13 Jan 2023Inspection
Investigated and found a deficiency in updating the ABST to reflect resident needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
10 Oct 2022Validation
10 Oct 2022Validation
Identified deficiencies across administration, service planning, infection prevention, medication administration, and behavior management.
Investigated found that staff laughed at and mistreated a resident when care was refused, constituting verbal/emotional abuse and a failure to protect from abuse.
Licensing—Failed to follow care plan
05 Mar 2022Abuse: Neglect
05 Mar 2022Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in missing medications and potential harm and financial exploitation; a $750 fine assessed.
Abuse—Failed to protect resident from financial exploitation
01 Feb 2022Inspection
01 Feb 2022Inspection
Investigated an allegation of failing to provide a safe environment and documented a deficiency for snacks availability and food sanitation.
Licensing—Failed to provide safe environment
01 Feb 2022Inspection
01 Feb 2022Inspection
Found a deficiency where the service plan was not readily available to staff.
Licensing—Failed to provide safe environment
01 Oct 2021Inspection
01 Oct 2021Inspection
Investigated and found that a staff member took cash from a resident and used a debit card for personal profit, exposing the resident to financial exploitation.
Licensing—Failed to protect resident from financial exploitation
17 Sept 2021Inspection
17 Sept 2021Inspection
Determined that a staff member rushed a resident transfer, resulting in a fall and safety concerns, with substantiated neglect and abuse.
Licensing—Failed to provide safe environment
09 Apr 2021Inspection
09 Apr 2021Inspection
Determined that a resident was not protected from financial exploitation and that a narcotic medication was unaccounted for.
Licensing—Failed to protect resident from financial exploitation
04 Oct 2020Inspection
04 Oct 2020Inspection
Investigated the allegation and found a violation for neglect of care that created an unsafe environment and failure to administer prescribed seizure medication.
Licensing—Failed to provide safe environment
03 Oct 2020Inspection
03 Oct 2020Inspection
Determined neglect occurred and resulted in an unsafe environment and loss of personal dignity for a resident. A staff member continued care after it was refused and was observed laughing during interaction.
Licensing—Failed to provide safe environment
04 May 2020Inspection
04 May 2020Inspection
Investigated and found a violation related to providing proper food and nutrition.
Licensing—Failed to provide proper food/nutrition
03 May 2020Abuse: Neglect
03 May 2020Abuse: Neglect
Determined that staff did not follow an agitation-related care plan, leading to a physical altercation and findings of neglect and abuse.
Abuse—Failed to follow care plan
06 Apr 2020Inspection
06 Apr 2020Inspection
Found that a staff member took money from a resident, constituting financial exploitation, and the environment did not provide a safe setting for the resident.
Licensing—Failed to provide safe environment
13 Jan 2020Inspection
13 Jan 2020Inspection
Verified insufficient staffing to meet scheduled and unscheduled resident needs.
Licensing—Failed to provide appropriate staffing
01 Nov 2019Inspection
01 Nov 2019Inspection
Investigated the allegation and found a deficiency regarding toileting assistance.
Licensing—Failed to assist with toileting
10 Oct 2019Abuse: Neglect
10 Oct 2019Abuse: Neglect
Investigated and found neglect for failing to provide basic care and administer medication as ordered, creating risk of serious harm.
Abuse—Failed to administer medication as ordered
10 Oct 2019Inspection
10 Oct 2019Inspection
Determined that there was a failure to report potential or suspected abuse. A $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
08 Oct 2019Abuse: Neglect
08 Oct 2019Abuse: Neglect
Found neglect that risked serious harm by failing to provide basic care and services; a fine was assessed.
Abuse—Failed to properly plan care
04 Sept 2019Abuse: Neglect
04 Sept 2019Abuse: Neglect
Investigated a case of neglect that left a resident without basic services, risking serious harm. A $500 fine was assessed.
Abuse—Failed to follow care plan
29 Aug 2019Inspection
29 Aug 2019Inspection
Found a failure to provide a safe environment after a non-injury fall.
Licensing—Failed to provide safe environment
02 Aug 2019Inspection
02 Aug 2019Inspection
Investigated the allegation that a safe environment wasn't provided and identified violations of multiple rules. The violations indicate noncompliance with safety-related licensing requirements.
Licensing—Failed to provide safe environment
24 Jul 2019Inspection
24 Jul 2019Inspection
Investigated and found a failure to report suspected abuse, and a $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
10 Jul 2019Abuse: Neglect
10 Jul 2019Abuse: Neglect
Found neglect of a resident due to failure to provide basic care, creating risk of serious harm.
Abuse—Failed to follow care plan
10 Jul 2019Abuse: Neglect
10 Jul 2019Abuse: Neglect
Found neglect that risked serious harm by failing to provide basic care to maintain health and safety. A $1,500 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
05 Jul 2019Inspection
05 Jul 2019Inspection
Investigated an allegation of failing to report suspected abuse and found that suspected abuse was not reported. A $1000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
05 Jul 2019Abuse: Neglect
05 Jul 2019Abuse: Neglect
Found neglect of a resident's health and safety, resulting in hospitalization for rectal bleeding and bed sores.
Abuse—Failed to provide safe environment
19 Jun 2019Inspection
19 Jun 2019Inspection
Found failure to report suspected abuse; a $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
01 May 2019Abuse: Neglect
01 May 2019Abuse: Neglect
Found neglect for failing to administer medication as ordered, causing significant emotional harm and risk of serious harm. Assessed a $2,500.00 fine.
Abuse—Failed to administer medication as ordered
26 Apr 2019Abuse: Neglect
26 Apr 2019Abuse: Neglect
Investigated a neglect allegation and found failure to provide basic services to maintain health and safety, risking serious harm.
Abuse—Failed to properly plan care
26 Apr 2019Inspection
26 Apr 2019Inspection
Identified failure to report suspected abuse. A $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
12 Apr 2019Inspection
12 Apr 2019Inspection
Found that suspected abuse was not reported as required and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
26 Mar 2019Abuse: Neglect
26 Mar 2019Abuse: Neglect
Investigated an allegation of neglect; found failure to provide basic care and safety, creating risk of serious harm, with a $250 fine assessed.
Abuse—Failed to follow care plan
25 Mar 2019Inspection
25 Mar 2019Inspection
Investigated an allegation that medication was not administered as ordered. Found neglect related to failing to ensure a safe environment, creating risk of serious harm.
Licensing—Failed to administer medication as ordered
08 Mar 2019Inspection
08 Mar 2019Inspection
Investigated and found failure to report suspected abuse. A $1,000 fine was assessed.
Licensing—Failed to report potential or suspected abuse
08 Mar 2019Abuse: Neglect
08 Mar 2019Abuse: Neglect
Found neglect for failure to administer antiseizure medication as ordered, resulting in a seizure; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
06 Mar 2019Inspection
06 Mar 2019Inspection
Found failure to report suspected abuse. A $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
06 Mar 2019Abuse: Neglect
06 Mar 2019Abuse: Neglect
Found neglect that resulted in serious harm to a resident. The finding was supported by multiple regulatory citations and a fine was assessed.
Abuse—Failed to properly plan care
16 Dec 2018Abuse: Neglect
16 Dec 2018Abuse: Neglect
Investigated and found neglect in medication administration that led to hospitalization.
Abuse—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Sapphire at Liberty Pointe. The information above has not been verified or approved by the owner or operator. For exact information, please contact Sapphire at Liberty Pointe directly. There is no cost for this service. We are compensated by the community you select.
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