The Springs at Sunnyside

14391 SE Princeton Village Way, Happy Valley, OR 97015

Assisted Living

Warm professional assisted living recommendation

My mom has flourished here - a beautiful, modern facility with warm, attentive staff who go above and beyond, delicious meals, plenty of activities, and clear communication that gives our family real peace of mind. I'm very satisfied with the professional, compassionate team and the welcoming, safe community and would recommend it for high-quality assisted living and dementia care.

Loved one of resident

Jul 2026

Reviews

4.47·(45)

Overall rating

Care
4.6
Staff
4.8
Meals
4.6
Amenities
4.9
Value
4.5

Reviews written on Mirador

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Location

The Springs at Sunnyside is located at 14391 SE Princeton Village Way, Happy Valley, OR, 97015.

People often ask...

The Springs at Sunnyside offers assisted living.

The full address for this community is 14391 SE Princeton Village Way, Happy Valley, OR 97015.

No, The Springs at Sunnyside does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

Safety & Compliance

In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

License number	50R482
Status	Active
Facility type	Residential Care Facility
Capacity	26 residents
Licensee	HSRE-Springs XI at Sunnyside TRS LLC
Effective	December 11th, 2019
Special certification	Memory Care

View the official license record

Inspection Reports

Reports

Type A Citations

Type B Citations

Complaints

Years

19 Mar 2026Change of Owner		19 Mar 2026Change of Owner Found violations related to reporting injuries of unknown origin as abuse and to memory care administration compliance. Deficiency—Reporting & Investigating Abuse-Other Action Deficiency—Administration Compliance
16 Jun 2025Abuse: Neglect		16 Jun 2025Abuse: Neglect Investigated a complaint of neglect and abuse; found safety monitoring and care planning were insufficient after multiple falls, resulting in injuries, and a $500 fine was assessed. Abuse—Failed to provide service
26 Feb 2025Kitchen		26 Feb 2025Kitchen Identified failures to maintain kitchen sanitation per food safety requirements, with extensive areas soiled and in need of cleaning. Deficiency—Resident Services Meals, Food Sanitation Rule
26 Feb 2025Kitchen		26 Feb 2025Kitchen Found deficiencies in kitchen sanitation practices and administration compliance. Deficiency—Resident Services Meals, Food Sanitation Rule Deficiency—Administration Compliance
24 Sept 2024Complaint		24 Sept 2024Complaint Found insufficient awake direct care staff to meet 24-hour needs, resulting in long call-light wait times and an instance of leaving a resident unattended on the toilet. Deficiency—Staffing Requirements and Training: Staffing
23 Sept 2024Abuse: Neglect		23 Sept 2024Abuse: Neglect Investigated an allegation of neglect and found failures in care planning and transfer procedures that contributed to a resident injury. A fine was assessed. Abuse—Failed to provide service
16 Jul 2024Abuse: Neglect		16 Jul 2024Abuse: Neglect Identified supervision failures that allowed an elopement and put a resident at risk; abuse and neglect were found, and a $250 fine was assessed. Abuse—Failed to provide safe environment
13 Jun 2024License Condition		13 Jun 2024License Condition Found that the licensee failed to provide a safe environment. Regulatory Action—Failed to provide safe environment
11 Jun 2024Validation		11 Jun 2024Validation Identified multiple deficiencies in abuse reporting, care planning, monitoring of condition changes, medication practices, safety training, and facility repairs. Deficiency—Comment Deficiency—Reporting & Investigating Abuse-Other Action Deficiency—Service Plan: General Deficiency—Change of Condition and Monitoring Deficiency—Systems: Psychotropic Medication Deficiency—Fire and Life Safety: Training For Residents Deficiency—General Building Interior Deficiency—Doors, Walls, Elevators, Odors Deficiency—Administration Compliance Deficiency—Compliance With Rules Health Care Deficiency—Nutrition and Hydration
03 Jun 2024Validation		03 Jun 2024Validation Identified extensive deficiencies across administration, staffing, resident evaluation, service plans, health services, medications, and safety. These deficiencies posed risks to resident health and safety. Deficiency—Comment Deficiency—Facility Administration: Operation Deficiency—Reporting & Investigating Abuse-Other Action Deficiency—Resident Move-In and Eval: Res Evaluation Deficiency—Service Plan: General Deficiency—Change of Condition and Monitoring Deficiency—Resident Health Services Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc Deficiency—Systems: Medications and Treatments Deficiency—Systems: Treatment Orders Deficiency—Systems: Resident Right to Refuse Deficiency—Systems: Psychotropic Medication Deficiency—Staffing Requirements and Training: Staffing Deficiency—Acuity-Based Staffing Tool Deficiency—Annual and Biennial Inservice For All Staff Deficiency—Fire and Life Safety: Safety Deficiency—Fire and Life Safety: Training For Residents Deficiency—Inspections and Investigation: Insp Interval Deficiency—General Building Interior Deficiency—General Building: Doors-Walls, Cleanable Deficiency—House Keeping and Sanitation Deficiency—Call System
09 Apr 2024Inspection		09 Apr 2024Inspection Found insufficient qualified awake direct care staff to meet residents' 24-hour scheduled and unscheduled needs. Licensing—Failed to meet the scheduled and unscheduled needs of residents
19 Jan 2024Abuse: Neglect		19 Jan 2024Abuse: Neglect Investigated a report of delayed response to a resident's call light; found neglect and abuse due to staff not responding promptly, leading to distress and hospital transport, with a fine assessed. Abuse—Failed to answer call light in a timely manner
13 Dec 2023Licensure		13 Dec 2023Licensure Found deficiencies in kitchen cleanliness during the 12/13/2023 assessment; a follow-up visit in 02/22/2024 concluded substantial compliance with sanitation rules. Deficiency—Comment Deficiency—Resident Services Meals, Food Sanitation Rule
13 Dec 2023Licensure		13 Dec 2023Licensure Observed kitchen cleanliness deficiencies and administration compliance concerns; a follow-up visit found substantial compliance with the food sanitation and licensing rules. Deficiency—Comment Deficiency—Resident Services Meals, Food Sanitation Rule Deficiency—Administration Compliance
31 Jul 2023Inspection		31 Jul 2023Inspection Investigated a complaint and found that a resident's money disappeared due to theft, with property not being protected, resulting in a licensing violation. Licensing—Failed to provide safe environment
07 Dec 2022Licensure		07 Dec 2022Licensure Identified non-compliance with food sanitation and administration rules related to kitchen cleanliness and food storage during two visits. Deficiency—Comment Deficiency—Resident Services Meals, Food Sanitation Rule Deficiency—Administration Compliance
07 Dec 2022Licensure		07 Dec 2022Licensure Found deficiencies in labeling, storage, and cleanliness in the kitchen during the initial visit; the follow-up visit determined substantial compliance with the applicable food safety rules. Deficiency—Comment Deficiency—Resident Services Meals, Food Sanitation Rule
01 Nov 2022Inspection		01 Nov 2022Inspection Determined that the licensee failed to submit timely weekly reporting of vaccinated individuals, residents and staff for 30 days. Licensing—Failed to submit timely or adequate staffing documentation
01 Nov 2022Inspection		01 Nov 2022Inspection Investigated a licensing violation alleging failure to submit staffing documentation timely and to report weekly vaccination data; findings show noncompliance from October 1 to October 31, 2022. Licensing—Failed to submit timely or adequate staffing documentation
25 Aug 2022Complaint		25 Aug 2022Complaint Found deficiencies in promptly investigating abuse reports and documenting details, and in maintaining adequate direct-care staffing. Deficiency—Reporting & Investigating Abuse-Other Action Deficiency—Staffing Requirements and Training: Staffing
25 Aug 2022Complaint		25 Aug 2022Complaint Investigated and identified failures to investigate all reports of abuse and suspected abuse and to protect residents from recurrence; flagged staffing and communication gaps that affected meal delivery and call-light responsiveness. Deficiency—Reporting & Investigating Abuse-Other Action Deficiency—Staffing Requirements and Training: Staffing
11 Jun 2022Abuse: Neglect		11 Jun 2022Abuse: Neglect Found neglect and abuse due to not following a resident's care plan, which led to the resident being found in poor condition and hospitalized. Abuse—Failed to follow care plan
10 Jun 2022Inspection		10 Jun 2022Inspection Found that resident records were not kept current or accurate. Licensing—Failed to keep resident record current or accurate
10 Jun 2022Inspection		10 Jun 2022Inspection Investigated the allegation of failing to protect a resident from physical abuse and found deficiencies in investigating abuse reports and protecting residents. Licensing—Failed to protect resident from physical abuse
10 Jun 2022Inspection		10 Jun 2022Inspection Investigated a complaint about meal provision and identified a deficiency for not providing three daily nutritious meals. Licensing—Failed to provide proper food/nutrition
10 Jun 2022Inspection		10 Jun 2022Inspection Found insufficient qualified awake direct care staff to meet the 24-hour scheduled and unscheduled resident needs. Licensing—Failed to provide appropriate staffing
21 Mar 2022Inspection		21 Mar 2022Inspection Found a deficiency in the safe medication administration system due to missing written, resident-specific parameters for PRN medications used to treat behavior. Licensing—Failed to provide a safe medication administration system
17 Mar 2022Abuse: Neglect		17 Mar 2022Abuse: Neglect Investigated the allegation of abuse and neglect; found failures to implement interventions and monitor behavior, leading to a knife threat and emotional harm. Abuse—Failed to provide safe environment
13 Mar 2022Inspection		13 Mar 2022Inspection Found violations for failing to protect a resident from financial exploitation, resulting in abuse. Two administrative rules were cited. Licensing—Failed to protect resident from financial exploitation
11 Mar 2022Abuse: Neglect		11 Mar 2022Abuse: Neglect Found failure to provide a safe environment, resulting in risk of harm and emotional distress to a resident; a $500 fine assessed. Abuse—Failed to provide safe environment
02 Mar 2022Inspection		02 Mar 2022Inspection Found failure to provide a safe environment due to not promptly investigating abuse reports and not documenting the events as reported. Licensing—Failed to provide safe environment
21 Feb 2022Abuse: Neglect		21 Feb 2022Abuse: Neglect Investigated a complaint and found supervision was inadequate during a beach-ball activity, resulting in a resident's injury and constituting neglect and abuse. Abuse—Failed to provide safe environment
10 Jul 2021Abuse: Neglect		10 Jul 2021Abuse: Neglect Found neglect and abuse after a resident fell, including no fall mat, no hourly checks overnight, and a two-hour delay before calling an ambulance leading to a broken hip. Abuse—Failed to assure timely medical treatment
10 Jul 2021Inspection		10 Jul 2021Inspection Identified a failure to provide direct care staff in sufficient numbers to meet residents' scheduled and unscheduled needs, creating an unsafe environment. Licensing—Failed to provide safe environment
09 Jun 2020Abuse: Neglect		09 Jun 2020Abuse: Neglect Identified violations for neglect and abuse after a resident was not timely assessed following a fall, placing the resident at risk of serious harm. Abuse—Failed to perform adequate screening or assessment
27 Jan 2020Inspection		27 Jan 2020Inspection Found that there was no training program to determine direct care staff competency through evaluation, observation, or written testing as required. Licensing—Failed to provide inservice
27 Jan 2020Inspection		27 Jan 2020Inspection Investigated and found a violation for failing to administer medication as ordered. Licensing—Failed to administer medication as ordered

Disclaimer

Mirador Living is not affiliated with the owner or operator(s) of The Springs at Sunnyside. The information above has not been verified or approved by the owner or operator. For exact information, please contact The Springs at Sunnyside directly. There is no cost for this service. We are compensated by the community you select.

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