Elite Care Rainier - Helens

    4457 SE Oatfield Hill Rd, Milwaukie, OR 97267
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Telephone
    • Wifi

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Scheduled daily activities

    Reviews written on Mirador

    We have no reviews to show about Elite Care Rainier - Helens.

    Help other families by writing a review about your experience with this community.

    Location

    Map showing location of Elite Care Rainier - Helens

    Elite Care Rainier - Helens is located at 4457 SE Oatfield Hill Rd, Milwaukie, OR, 97267.

    About Elite Care Rainier - Helens

    Elite Care Rainier - Helens is centered on the philosophy that community is at the heart of its multi-generational campus. Unlike conventional assisted living environments, this residence has been thoughtfully designed to create a sense of home and belonging for its residents—regardless of age, diagnosis, or ability. The physical environment eliminates lengthy hallways and institutionalized spaces, opting instead for small, craftsman-style homes that prioritize comfort and accessibility. At the core of each home is an open kitchen, where residents can engage with in-house chefs and take an active role in their dining experience. This layout fosters empowerment and connection, allowing residents to feel truly at home.

    The holistic wellness approach at Elite Care Rainier - Helens is evident in every aspect of daily living. The community is nestled among mature gardens, koi ponds, and towering trees, all interlinked by expansive walking paths that encourage time outdoors, physical activity, and moments of tranquil reflection. Nature is seamlessly interwoven into the daily lives of residents, who can enjoy peaceful strolls, gardening opportunities, or simply take in the calming views from their private suites. The private rooms are thoughtfully designed with one-bedroom and bath suites, offering both individuals and couples a blend of privacy and connection. Pets are welcomed, enabling residents to maintain treasured bonds and routines.

    Meals at Elite Care Rainier - Helens are more than daily sustenance; they are events that strengthen community. In-house chefs prepare home-cooked meals in open kitchens, enabling residents not just to savor nourishing food but also to enjoy the social aspects of cooking and sharing a meal. The community’s relationship-based and nature-based models of care guide every interaction, fostering a genuine sense of acceptance, empowerment, and authenticity. Holistic care and wellness programs help maintain healthy minds and bodies, enabling residents to design lifestyles as active or relaxed as they wish.

    A distinguishing feature of Elite Care Rainier - Helens is its commitment to best-in-class care through above-average staffing ratios. This ensures personalized attention and the cultivation of meaningful relationships between residents and care staff. The staff themselves can live on campus in dedicated housing, further enhancing the continuity of care and nurturing a close-knit atmosphere. The result is a unique blend of intentional community, green living, and holistic wellness, all within easy reach of urban amenities and cultural offerings.

    Elite Care Rainier - Helens stands as an alternative to traditional senior living. With an inclusive, empowerment-focused culture and a setting that celebrates both individuality and community, residents are truly able to thrive—engaging with nature, forming authentic relationships, and enjoying supportive, personalized care in a vibrant, home-like environment.

    People often ask...

    Elite Care Rainier - Helens offers competitive pricing, with rates starting at a cost of $4,967 per month.

    Elite Care Rainier - Helens offers assisted living.

    The full address for this community is 4457 SE Oatfield Hill Rd, Milwaukie, OR 97267.

    No, Elite Care Rainier - Helens does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.

    License number50R308
    StatusActive
    Facility typeResidential Care Facility
    Capacity30 residents
    LicenseeElite Care Oatfield Estates, LLC
    EffectiveFebruary 10th, 2003
    View the official license record

    Inspection Reports

    47

    Reports

    0

    Type A Citations

    0

    Type B Citations

    1

    Complaints

    16

    Years

    19 May 2025Complaint
    Investigated medication administration errors and record-keeping failures; identified improper insulin administration and administration of another resident's medications, along with failure to provide requested records.
    • DeficiencySystems: Treatment Orders
    • DeficiencyInspections and Investigations
    05 Apr 2025Abuse: Neglect
    Investigated a complaint and found neglect and abuse for failing to provide timely dental care, causing ongoing pain and leading to an ER visit for a dental infection. A $500 fine was assessed.
    • AbuseFailed to assure dental treatment
    08 Aug 2024Inspection
    Investigated a complaint and identified a violation related to medication administration. A resident was administered the wrong insulin.
    • LicensingFailed to provide a safe medication administration system
    31 Jan 2024Abuse: Neglect
    Investigated a complaint alleging neglect and unsafe conditions; found that a resident was left unsupervised and exposed to risk due to not providing a safe environment, with a $188 fine assessed.
    • AbuseFailed to provide safe environment
    21 Nov 2023License Condition
    Found that staffing was not updated per the acuity-based staffing tool based on evaluated care needs for all residents.
    • Regulatory ActionFailed to staff as indicated by ABST
    16 Oct 2023Validation
    Identified multiple deficiencies across resident rights, health services, staffing, safety, and environmental areas. The issues indicate compliance gaps requiring corrective action.
    • DeficiencyComment
    • DeficiencyResident Rights and Protection - General
    • DeficiencyReporting & Investigating Abuse-Other Action
    • DeficiencyResident Services Meals, Food Sanitation Rule
    • DeficiencyChange of Condition and Monitoring
    • DeficiencyResident Health Services
    • DeficiencyStaffing Requirements and Training: Staffing
    • DeficiencyAcuity-Based Staffing Tool
    • DeficiencyFire and Life Safety: Safety
    • DeficiencyGeneral Building Exterior
    • DeficiencyDoors, Walls, Elevators, Odors
    • DeficiencyPlumbing Systems
    16 Sept 2023Inspection
    Found that a staff member dispensed another resident's medication to a resident, placing them at risk, and there was a failure to provide a safe medication administration system.
    • LicensingFailed to provide a safe medication administration system
    16 Sept 2023Inspection
    Found that a required record was not provided to the department, supporting the allegation that a safe environment was not provided.
    • LicensingFailed to provide safe environment
    16 Sept 2023Inspection
    Investigated a complaint and found failure to ensure medication orders are carried out as prescribed, resulting in a violation.
    • LicensingFailed to provide a safe medication administration system
    05 Oct 2022Licensure
    Determined substantial compliance. Found no deficiencies.
    • DeficiencyComment
    29 Jul 2022Abuse: Neglect
    Found an unsafe environment that allowed a resident to be struck by another resident, causing discomfort and constituting abuse and neglect.
    • AbuseFailed to provide safe environment
    01 Apr 2022Inspection
    Found failure to submit timely or adequate weekly reporting of vaccinated individuals, residents, and staff to the proper authority for March 2022. The failure occurred from March 1 to March 31, 2022 (30 days).
    • LicensingFailed to submit timely or adequate staffing documentation
    20 Mar 2022Abuse: Neglect
    Investigated a resident-to-resident incident and found that the care plan was not followed, resulting in an injury; a fine was assessed.
    • AbuseFailed to follow care plan
    29 Apr 2021Abuse: Neglect
    Found failure to implement interventions and appropriate care plan for resident behaviors, causing discomfort and loss of dignity; a fine was assessed.
    • AbuseFailed to provide service
    21 Jan 2021Abuse: Neglect
    Found a deficient safe medication administration system, resulting in a resident receiving twice the prescribed blood thinner on three days in January 2021.
    • AbuseFailed to provide a safe medication administration system
    17 Oct 2020Abuse: Neglect
    Investigated and found a violation of providing a safe environment after a resident-to-resident altercation left red marks; a $375 fine was assessed.
    • AbuseFailed to provide safe environment
    20 Jul 2020Abuse: Neglect
    Found neglect and abuse due to failure to follow the service plan, which led to skin tears from nail trimming.
    • AbuseFailed to follow care plan
    17 Jul 2020Abuse: Neglect
    Investigated a complaint of neglect related to feeding and found the resident was not assisted with eating per the care plan, resulting in neglect and abuse. A $250 fine was assessed.
    • AbuseFailed to assist with eating
    10 Jul 2020Abuse: Neglect
    Found a safety failure left a resident at risk of harm due to an aggressive individual, constituting abuse/neglect; a fine was assessed.
    • AbuseFailed to provide safe environment
    26 Jun 2020Abuse: Neglect
    Identified a violation for failing to provide a safe environment and protect residents from aggressive behavior, constituting abuse and neglect.
    • AbuseFailed to provide safe environment
    18 Jun 2020Abuse: Neglect
    Found a failure to provide a safe medication administration system that delayed a resident's urine testing and antibiotic treatment, risking potential harm. This violated resident rights and constituted neglect and abuse.
    • AbuseFailed to provide a safe medication administration system
    01 May 2020Abuse: Neglect
    Investigated a medication administration failure that caused emotional distress to a resident and resulted in a $250 fine.
    • AbuseFailed to administer medication as ordered
    13 Feb 2020Inspection
    Investigated the complaint and found inadequate professional oversight of the medication administration system.
    • LicensingFailed to provide a safe medication administration system
    13 Feb 2020Inspection
    Found noncompliance with physician orders.
    • LicensingFailed to follow care plan
    08 Feb 2020Abuse: Neglect
    Determined that a medication order wasn't followed, risking potential harm to a resident; a fine of $375 was assessed.
    • AbuseFailed to provide a safe medication administration system
    14 Jan 2020Abuse: Neglect
    Found that a staff member failed to record an INR blood draw in the MAR, delaying the test and creating risk due to an unsafe medication administration system.
    • AbuseFailed to provide a safe medication administration system
    30 Mar 2019Abuse: Neglect
    Found neglect due to inadequate supervision, creating risk of serious harm; a fine was assessed.
    • AbuseFailed to provide safe environment
    24 May 2018Inspection
    Investigated a sanitation-related allegation and found a violation involving improper storage of leftovers and failure to maintain sanitary food service conditions.
    • LicensingFailed to provide sanitary food service conditions
    19 Feb 2018Inspection
    Concluded that a safety deficiency involving elopement risk occurred.
    • LicensingFailed to provide safe environment
    26 Sept 2017Inspection
    Investigated a safety allegation and found an unsafe environment that led to a resident-to-resident altercation.
    • LicensingFailed to provide safe environment
    22 Sept 2017Inspection
    Investigated a failure to adequately supervise residents, which led to a resident-to-resident altercation.
    • LicensingFailed to provide safe environment
    17 Sept 2017Inspection
    Investigated and found a safety deficiency involving failure to protect a resident from being hit.
    • LicensingFailed to provide safe environment
    20 Jul 2017Inspection
    Found a failure to provide a secure environment, which allowed a resident to elope.
    • LicensingFailed to provide safe environment
    13 Jun 2017Abuse: Neglect
    Identified a failure to provide a safe environment that led to a resident-to-resident altercation. A $250 fine was assessed.
    • AbuseFailed to provide safe environment
    14 Apr 2017Abuse: Neglect
    Found that a safe environment was not provided, resulting in a resident to resident altercation. Investigated a complaint alleging abuse/neglect.
    • AbuseFailed to provide safe environment
    19 Dec 2016Inspection
    Found failure to maintain a written fire drill record with required details.
    • LicensingFailed to provide safe environment
    19 Dec 2016Inspection
    Identified a failure to follow food sanitation rules, indicating a lapse in assuring food safety.
    • LicensingFailed to assure food safety
    19 Dec 2016Inspection
    Identified that a qualified caregiver was not assured to be present and staff training was not provided as required.
    • LicensingFailed to assure that a qualified caregiver was present
    19 Dec 2016Inspection
    Found failure to conduct unannounced fire drills and recorded every other month at different times of day, including evening and night shifts.
    • LicensingFailed to provide safe environment
    11 Nov 2016Inspection
    Found failure to provide a safe environment with potential for minor to moderate harm.
    • LicensingFailed to provide safe environment
    07 Nov 2016Inspection
    Substantiated a failure to provide a safe environment; a resident eloped.
    • LicensingFailed to provide safe environment
    10 Apr 2016Inspection
    Investigated and found a failure to provide a safe environment. The finding was substantiated.
    • LicensingFailed to provide safe environment
    06 Nov 2015Inspection
    Investigated the allegation that a functional door alarm or call system was not maintained and found a deficiency related to a call system connecting residents' units to the care staff center.
    • LicensingFailed to maintain functional door alarm or call system
    12 May 2014Abuse: Financial abuse
    Found a deficiency where a staff member borrowed $1,000 from a resident, indicating failure to protect residents' assets.
    • AbuseFailed to provide safe environment
    10 Nov 2013Abuse: Neglect
    Investigated and found that the service plan was not followed, resulting in a fall with injury.
    • AbuseFailed to follow care plan
    19 Sept 2013Inspection
    Investigated a failure to report an abuse allegation and found that the allegation was not reported.
    • LicensingFailed to report potential or suspected abuse
    06 Jan 2010Inspection
    Investigated an allegation of failure to report potential or suspected abuse; found failure to self report.
    • LicensingFailed to report potential or suspected abuse

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Elite Care Rainier - Helens. The information above has not been verified or approved by the owner or operator. For exact information, please contact Elite Care Rainier - Helens directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 214 facilities$5,942/mo
    2. 211 facilities$5,876/mo
    3. 175 facilities$5,815/mo
    4. 188 facilities$5,784/mo
    5. 162 facilities$5,752/mo
    6. 272 facilities$5,809/mo
    7. 139 facilities$5,867/mo
    8. 237 facilities$5,637/mo
    9. 181 facilities$5,623/mo
    10. 184 facilities$5,738/mo
    11. 96 facilities$5,610/mo
    12. 215 facilities$5,739/mo
    © 2026 Mirador Living