I moved here last year and have been very pleased. The staff are consistently caring and trustworthy, residents are friendly, and management keeps the large, clean campus well maintained with lovely walking paths and gardens. There's a full calendar of activities - fitness classes, arts, interest groups, trips and social events - plus good dining and flexible independent-to-assisted-care options that give me real peace of mind. Overall it's a warm, active community that feels well run and supportive.
Dining hall with private and catered dining options
Clean, well-maintained buildings and grounds
Courteous, accommodating staff
Resident governance and input mechanisms
Garden plots and well-kept outdoor spaces
Convenient, quiet location near Newberg
Documented infection-control practices
Cons
Inconsistent staff responsiveness and phone communication
Gaps in emergency-response timeliness and incident follow-up
Inconsistent meal quality across experiences
High upfront entrance fee with limited refundability
Escalating and variable monthly fees
Small apartment and room sizes in some housing types
Perceived prioritization of financial considerations over individualized care
Occasional opacity in contract and fee explanations
Summary of reviews
Friendsview Retirement Community presents as a large, well-resourced campus with a wide range of housing formats and an on-site health center for semi-skilled care. Strengths highlighted include independent-living apartments, duplex options, and structured pathways to higher levels of care, which many families described as smoothing planned transitions. The campus environment is consistently described as clean and well-maintained, with attractive landscaping, walking paths, garden plots, and thoughtful outdoor spaces that support an active lifestyle.
Activity programming and social life are prominent features. The community offers an extensive calendar of educational, arts, and interest-based groups — knitting, quilting, woodworking, model trains, archery, exercise classes, and college-sponsored events were all noted — along with regular trips and community gatherings. Reviewers emphasize a strong social fabric, frequent communal dining and private/catered dining options, and numerous opportunities for resident involvement and governance, all of which contribute to a sense of belonging for long-term residents.
Staff and care quality present a mixed picture. Many accounts describe courteous, caring, and helpful staff, positive workplace culture, and effective infection-control measures. The Health Center is viewed as capable of delivering high-quality care and facilitating smooth assisted-living transitions for residents who plan moves in advance. However, there are serious concerns about responsiveness: instances of delayed responses to call buttons and unreturned phone inquiries indicate gaps in timely assistance and family communication. These are operational weaknesses that prospective residents should investigate directly with management and during tours.
Dining impressions are generally favorable—several reviewers praised the food and dining environment—yet others described inconsistent meal quality. Prospective residents should sample meals and ask about meal-plan options for different housing types (main building versus duplexes) and any additional costs for private dining or catered events. Financial considerations are another important theme: the community uses an entrance-fee model with a non-refundable component after a set period and reviewers flag rising monthly fees and variable duplex costs. Clarifying refund terms, long-term fee escalation policies, and what is included in monthly charges is advisable.
Management and operations are described as well run overall, with contracted maintenance services and resident-input processes in place. Still, some reviewers perceived that financial priorities sometimes influence operational choices; combined with communication shortfalls and episodic emergency-response delays, these perceptions point to areas for focused questioning. For families and prospective residents, direct inquiries during visits about emergency protocols, staffing ratios, call-response metrics, contract refund policies, and recent quality audits will help assess fit and mitigate reported concerns.
In summary, Friendsview offers many attributes attractive to independent and continuing-care residents: active programming, varied housing, a cohesive community, and an on-site health center. The principal caveats are operational: clarify responsiveness and emergency procedures, verify dining expectations, and closely review the financial contract and long-term fee trajectory before committing.
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Location
Friendsview Retirement Community is located at 1301 Fulton St, Newberg, OR, 97132.
About Friendsview Retirement Community
Friendsview Retirement Community sits in Newberg, Oregon as a faith-based, nonprofit retirement option for people aged 62 and older, and while the community was established by the Northwest Yearly Meeting of Friends Church, everyone's welcome. The place covers a lot of ground and has several neighborhoods like Springbrook Meadows, Meadow Way, Sutton Terrace, Pennington Terrace, Cherry Street Village, and Gardenside, each with its own style and feel, so you can pick between a cozy studio, a big apartment with a balcony, a roomy duplex, or even a cottage, and in some areas like Sutton Terrace, you'll find apartments with nine different floor plans and even underground parking, while in Pennington Terrace, the units have windows on two or more sides for more light. There're apartments with patios and decks, views, pet-friendly rules, community lounges on every floor with fireplaces, and wide walkways with wheelchair access, so getting around stays easy for everyone. The variety of care types stretches from independent living, residential care, assisted living, and memory care-including a special Alzheimer's and dementia care unit-so residents can get help with daily tasks like bathing, dressing, medication management, and mobility when and if they need it, and they even offer in-home care for those looking for more flexibility. The Life Plan Community model lets people transition to higher levels of care as time goes on without having to leave the community, and there's the Intent List, which is a wait list for independent living that lets hopeful residents join annual events and get their name on an apartment before it actually becomes available.
Staff helps with pretty much everything, from eating and grooming to laundry, housekeeping, and even transportation using the community's own bus, and if residents want something to do, there's always a calendar with activities like fitness classes, games, clubs, happy hours, woodworking in the shop, and trips out on the bus, plus lifelong learning through a partnership with George Fox University right nearby, and there are opportunities to join in events or shape the programs too since residents have an active role in the community. Some neighborhoods have special spots for gathering, like Cherry Street Bistro and big outdoor courtyards for entertaining, or a community kitchen and barbecue area if you want to cook with friends or neighbors, and there's always a lounge, mini-library, or community room close by if you're after a quiet spot to read, play cards, or see what's going on. Meals get served in communal dining rooms, maintenance and concierge services keep things easy, and there's even a convenience store and a gift shop on the grounds so folks don't need to drive if they don't want to, and if you need to go further, staff can help arrange transportation for appointments or shopping. The on-site fitness center, yoga room, gardens, and business center give places to stay busy or healthy, and all the buildings and common spaces have wide walkways and wheelchair access for safety and comfort.
Friendsview is pet-friendly but has some rules for pets, and the community's Christ-centered values show up in how services address not only physical and emotional needs but also spiritual ones, and the Charles Beals Health Center handles continuing health care, including long-term care when it's needed. Memory care, personal care, board and care rooms, and apartment-style housing mean there are options as needs change, and support is available for employment resources or navigating senior living questions. Neighbors can spend time in the gardens or work together in programs focused on purpose and discovery, or just sit by the fire with friends. Friendsview gets a 4.4 rating based on nine reviews, and folks here have plenty of choices for where and how they want to live and stay active as they age, all while having a say in how things run and what comes next.
People often ask...
Friendsview Retirement Community offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.
There are 25 photos of Friendsview Retirement Community on Mirador.
Yes, Friendsview Retirement Community allows residents to age in place and adjust their level of care as needed.
The full address for this community is 1301 Fulton St, Newberg, OR 97132.
No, Friendsview Retirement Community does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified deficiencies in medication administration records, resident fire safety training, private bathroom access, staff dementia training, and health care compliance.
Deficiency—Systems: Medication Administration
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—Individual Privacy: Own Unit
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance with Rules Health Care
19 Nov 2025Kitchen
19 Nov 2025Kitchen
Identified extensive sanitation and repair deficiencies in kitchen, storage, and service areas, indicating noncompliance with food sanitation rules.
Investigated the allegation of verbal/emotional abuse and found a failure to protect the resident from verbal abuse.
Licensing—Failed to protect resident from verbal abuse
01 Jun 2025Inspection
01 Jun 2025Inspection
Found that the care plan was not followed during a transfer, causing an injury and violating resident rights, and the environment was unsafe.
Licensing—Failed to follow care plan
27 Apr 2025Abuse: Neglect
27 Apr 2025Abuse: Neglect
Investigated and found that staff did not follow the care plan for a fall-risk resident, leaving the motion mat in a wheelchair and causing an unwitnessed fall.
Abuse—Failed to follow care plan
01 Apr 2025Inspection
01 Apr 2025Inspection
Found a failure to follow the care plan that led to a fall without injury. The motion mat was not in place and non-skid socks were not worn as required.
Licensing—Failed to follow care plan
06 Sept 2024Abuse: Neglect
06 Sept 2024Abuse: Neglect
Found a failure to provide a safe environment, constituting neglect and abuse. A $188 fine was assessed.
Abuse—Failed to provide safe environment
21 Jul 2024Abuse: Neglect
21 Jul 2024Abuse: Neglect
Investigated a fall involving a resident and found the motion mat was not functioning, contributing to injuries. Deficiencies were cited for failing to keep equipment necessary for health, safety, and comfort in good repair.
Abuse—Failed to provide or maintain resident care equipment
11 May 2024Abuse: Neglect
11 May 2024Abuse: Neglect
Investigated a neglect allegation and found failure to provide a safe environment and timely assistance, with a $375 fine assessed.
Abuse—Failed to provide safe environment
18 Apr 2024Inspection
18 Apr 2024Inspection
Found violations for failing to provide a safe environment and for neglecting a resident's care.
Licensing—Failed to provide safe environment
30 Mar 2024Abuse: Neglect
30 Mar 2024Abuse: Neglect
Investigated found that staff did not follow the care plan and failed to provide proper supervision/training, resulting in neglect and abuse with a fine assessed.
Abuse—Failed to follow care plan
12 Mar 2024Abuse: Neglect
12 Mar 2024Abuse: Neglect
Investigated and found failure to follow the care plan, resulting in neglect and abuse findings.
Abuse—Failed to follow care plan
01 Feb 2024Abuse: Neglect
01 Feb 2024Abuse: Neglect
Found a neglect violation for failing to follow the care plan, which contributed to a resident fall and skin tear because the motion mat wasn't in place.
Abuse—Failed to follow care plan
26 Jan 2024Inspection
26 Jan 2024Inspection
Found that staff failed to follow the care plan, resulting in a resident fall and an ER visit.
Licensing—Failed to follow care plan
23 Dec 2023Abuse: Neglect
23 Dec 2023Abuse: Neglect
Investigated found the care plan wasn't followed and the motion mat wasn't under the resident during a fall, constituting neglect and abuse.
Abuse—Failed to follow care plan
05 Dec 2023Licensure
05 Dec 2023Licensure
Determined substantial compliance with applicable rules.
Deficiency—Comment
08 Nov 2023Abuse: Neglect
08 Nov 2023Abuse: Neglect
Investigated and found violations related to failure to provide adequate nutrition, resulting in weight loss; a $250 fine was assessed.
Abuse—Failed to provide proper food/nutrition
13 Oct 2023Abuse: Neglect
13 Oct 2023Abuse: Neglect
Found neglect due to failure to follow the care plan and wound dressing changes, resulting in significant wounds and potential harm; a fine was assessed.
Abuse—Failed to follow care plan
03 Sept 2023Inspection
03 Sept 2023Inspection
Investigated a complaint and found a staff member did not follow the care plan, resulting in a resident’s fall with injuries; this constitutes neglect and abuse.
Licensing—Failed to follow care plan
04 Aug 2023License Condition
04 Aug 2023License Condition
Found failure to update staffing plan based on ABST and to reflect the time needed for care.
Regulatory Action—Failed to update staffing plan based on ABST
23 Jul 2023Abuse: Neglect
23 Jul 2023Abuse: Neglect
Found that a care setting failed to provide a safe environment and follow a resident's care plan, resulting in abuse and neglect.
Abuse—Failed to provide safe environment
29 Jun 2023Abuse: Neglect
29 Jun 2023Abuse: Neglect
Investigated an abuse/neglect allegation; found failure to follow the care plan resulting in an injury, and a $1,500 fine was assessed.
Abuse—Failed to follow care plan
26 Jun 2023Validation
26 Jun 2023Validation
Found deficiencies across abuse reporting, service planning, monitoring of condition changes, health services, staffing, building environment, administration, staff training, rules compliance, and activities.
Investigated a neglect and abuse allegation about improper walker use that caused injuries. Found care planning and interventions were not properly addressed, and a $1,500 fine was assessed.
Abuse—Failed to properly plan care
19 Oct 2022Licensure
19 Oct 2022Licensure
Found deficiencies in kitchen sanitation and storage practices that could lead to cross-contamination; a follow-up visit showed substantial compliance.
Investigated alleged neglect and abuse for failing to provide appropriate care and to assess or respond to changing condition, including concerns about alertness, eating, swallowing, and a suspected stroke.
Licensing—Failed to provide service
20 Aug 2022Inspection
20 Aug 2022Inspection
Found that a staff member did not follow the care plan, pulling on a resident's hand and causing a bruise, constituting abuse and neglect.
Licensing—Failed to follow care plan
21 May 2022Abuse: Neglect
21 May 2022Abuse: Neglect
Found neglect of care and abuse for failing to follow the care plan, leading to a resident fall and risk of serious harm. A fine was assessed.
Abuse—Failed to follow care plan
23 Dec 2021Inspection
23 Dec 2021Inspection
Investigated and found that staff failed to provide one-on-one feeding as required by the care plan, causing the resident not to receive dinner. Findings include neglect of care and abuse and violations of Oregon Administrative Rules.
Licensing—Failed to assist with eating
23 Dec 2021Inspection
23 Dec 2021Inspection
Found that staff failed to pass out a room tray or assist with feeding as required by the care plan, resulting in the resident not receiving meals and indicating neglect and abuse.
Licensing—Failed to assist with eating
10 Nov 2020Abuse: Neglect
10 Nov 2020Abuse: Neglect
Investigated allegations of medication mismanagement and found a failure to provide a safe medication administration system, resulting in incorrect dosages over a year and increased behaviors.
Abuse—Failed to administer medication as ordered
05 Jan 2020Abuse: Neglect
05 Jan 2020Abuse: Neglect
Found an unsafe environment that led to resident harm and failure to check a resident every 15 minutes as planned, with a fine assessed.
Abuse—Failed to provide safe environment
27 Dec 2019Abuse: Neglect
27 Dec 2019Abuse: Neglect
Found neglect of care and abuse due to failure to provide a safe environment, resulting in injury; a fine was assessed.
Abuse—Failed to provide safe environment
30 Nov 2019Inspection
30 Nov 2019Inspection
Investigated and found neglect of care and abuse where a morning catheter flush was not completed per the care plan and not promptly communicated, creating risk of infection.
Licensing—Failed to follow care plan
04 Sept 2019Abuse: Neglect
04 Sept 2019Abuse: Neglect
Found neglect that resulted in a resident developing a pressure wound; a fine was assessed.
Abuse—Failed to provide medical treatment as ordered
06 Apr 2019Inspection
06 Apr 2019Inspection
Investigated a complaint and determined a safety-environment issue due to failure to follow a resident's care plan, resulting in a skin tear. The actions constituted neglect and abuse.
Licensing—Failed to provide safe environment
30 Jun 2017Abuse: Neglect
30 Jun 2017Abuse: Neglect
Investigated the complaint and found neglect that left an injury untreated for an extended period.
Abuse—Failed to provide oversight and monitoring of change of condition
15 Dec 2016Abuse: Neglect
15 Dec 2016Abuse: Neglect
Found a deficiency in preventing resident-to-resident contact. The finding relates to an allegation about failing to address resident behavior.
Abuse—Failed to address resident's behavior
29 Nov 2016Abuse: Neglect
29 Nov 2016Abuse: Neglect
Investigated the allegation of neglect and found a failure to prevent a resident-to-resident altercation, though no injuries occurred.
Abuse—Failed to address resident's behavior
22 Oct 2016Abuse: Neglect
22 Oct 2016Abuse: Neglect
Investigated an abuse/neglect allegation and found failure to protect a resident from physical assault, resulting in bruises.
Abuse—Failed to address resident's behavior
23 Sept 2016Inspection
23 Sept 2016Inspection
Investigated and found a safety violation due to a nonfunctional door alarm or call system. The finding cited a failure to provide a safe and homelike environment.
Licensing—Failed to maintain functional door alarm or call system
06 Nov 2014Inspection
06 Nov 2014Inspection
Investigated a complaint and found a failure to keep residents in a safe environment. The violations were substantiated.
Licensing—Failed to provide safe environment
09 Oct 2014Inspection
09 Oct 2014Inspection
Investigated the allegation that a resident was not protected from rough treatment and identified a safety deficiency.
Licensing—Failed to provide safe environment
25 Apr 2014Abuse: Physical Abuse
25 Apr 2014Abuse: Physical Abuse
Investigated and found a resident was not protected from corporal punishment. Violations were cited under state rules.
Abuse—Failed to protect resident from corporal punishment
14 Feb 2014Abuse: Physical Abuse
14 Feb 2014Abuse: Physical Abuse
Investigated abuse allegation and found a failure to protect a resident from rough treatment, resulting in a $300 fine.
Abuse—Failed to protect resident from rough treatment
11 Dec 2013Inspection
11 Dec 2013Inspection
Investigated the complaint and found a resident was not protected from rough treatment. The finding cites violations of resident rights and safety rules.
Licensing—Failed to assure resident rights
21 Jan 2010Abuse: Neglect
21 Jan 2010Abuse: Neglect
Investigated an allegation of failing to intervene when a resident's condition changed and cited multiple rule violations; a $300 fine was assessed.
Abuse—Failed to intervene when resident's condition changed
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Friendsview Retirement Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Friendsview Retirement Community directly. There is no cost for this service. We are compensated by the community you select.
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