I moved my mom to Calaroga Terrace and we're very pleased - the staff (special thanks to Jake, Lenah, and Kelly) have been professional, compassionate, and attentive, the transition was smooth, and the beautifully updated apartments with balconies offer breathtaking city and mountain views. Management and dining have clearly improved, activities and on-site amenities keep days engaging, and I highly recommend checking it out for a vibrant, safe, well-located senior community.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Hospice waiver
Medication management
Mental wellness program
Healthcare staffing
12-16 hour nursing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Memory care community services
Dementia waiver
Specialized memory care programming
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (medical)
Transportation arrangement (non-medical)
Transportation to doctors appointments
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor patio
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.28·(258)
Overall rating
5
4
3
2
1
Care
3.4
Staff
4.2
Meals
4.0
Amenities
3.8
Value
2.5
Pros
Central location with excellent public-transit access
Panoramic city, river, and mountain views with balconies
Spacious apartment layouts and recent unit renovations
Extensive on-site amenities (salon, chapel, post office, store)
Active, varied activities program and regular outings
Dedicated transportation services for events and appointments
Robust resident-run libraries and cultural programming
Supportive and attentive frontline staff and maintenance
Continuum-of-care options from independent to assisted living
Frequent special-event dining and strong culinary performances
Included meal service and on-site dining options
Competitive pricing with no buy-in option
Strong sense of community and social engagement
Cons
Chronic staffing shortages and high staff turnover
Inconsistent dining quality and meal-service reliability
Irregular housekeeping and common-area sanitation
Recurrent maintenance failures and equipment outages
Billing and financial-control weaknesses including unauthorized charges
Management instability and limited administrative responsiveness
Training gaps and low staff morale affecting care responsiveness
Property security and package-handling deficiencies
Pest-control and infection-control concerns
Accessibility-policy restrictions for electric mobility devices
Confusing building layout and wayfinding challenges
Summary of reviews
Calaroga Terrace presents as a well-located, high-rise senior community with many physical strengths: dramatic views, balconies on many units, a large terrace and courtyard, recent apartment renovations, and a broad set of on-site amenities (salon, chapel, post office, general store, and multiple libraries). The community offers an active calendar — fitness classes, discussion groups, outings, and a scheduled Calaroga bus/towncar service — that many residents and families emphasize as a core benefit. For prospective renters seeking independent living with access to a social, urban setting and built-in transportation to events and appointments, these are consistent strengths.
Frontline staff and maintenance receive frequent praise for being caring, conscientious, and responsive. Numerous accounts highlight staff who assist with move-in, TV setup, apartment modifications, and quick maintenance fixes. At the same time, there is a recurrent pattern of insufficient staffing levels and high turnover, particularly on care floors; reviews describe longer wait times for assistance, training gaps for some caregiving and dining staff, and low morale that can affect responsiveness. Concerns about clinical staffing and response times on higher-acuity units are a notable pattern to evaluate further when assessing care-level fit.
Dining and food service are characterized by variability. Many reviewers single out standout meals, holiday brunches, and an accomplished chef who produces special-event menus and a well-liked salad bar. Paired with that are repeated complaints about inconsistent day-to-day quality, service delays during peak periods, order inaccuracies, and occasions of cold or uninspired meals. Prospective residents should expect good culinary highlights but also ask about continuity plans for kitchen staffing and peak-period service.
Facility operations show a mix of reliable elements and recurring weaknesses. Positive reports cite prompt maintenance, attractive common spaces, and successful renovation work. Conversely, reviewers describe persistent maintenance issues — broken laundry machines, occasional air-conditioning failures, slow or unreliable elevators, leaks, and delayed follow-through on some work orders. Housekeeping standards in common areas and some apartments are described inconsistently, and several reviews raise sanitation and pest-control concerns that merit direct inquiry.
Management and administrative practices are an important area of divergence in the reviews. There are accounts of strong, engaged directors and recent improvements following leadership changes; others document frequent executive-director turnover, weak communication, and slow responses to family concerns. More serious complaints include allegations of unauthorized charges and other financial-control problems; these have prompted mentions of regulatory scrutiny in some accounts. Given this variability, families should request current information on leadership stability, recent survey/inspection records, billing controls, and any open regulatory actions.
Security, billing, and policy issues are further considerations. Reviews cite package-handling gaps, missing items, and an unsecured garage in some periods, suggesting operational security and logistics could be uneven. There is also a specific policy-related concern limiting electric motorized wheelchairs that could affect residents who rely on powered mobility devices. Prospective residents should confirm accessibility and mobility-device policies in writing.
Overall, Calaroga Terrace scores highly on location, amenities, community life, and many individual staff members’ professionalism and warmth. However, recurring operational themes — staffing shortages and turnover, inconsistent housekeeping and dining service, maintenance reliability issues, management instability, and reported financial-control problems — create variability in resident experience. Families touring the community should probe staffing ratios and training, maintenance response protocols, pest-control and infection-control practices, recent leadership tenure and inspection history, billing safeguards, and accessibility policies to determine whether the facility’s current operations match their expectations and care needs.
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Location
Calaroga Terrace is located at 1400 NE 2nd Ave, Portland, OR, 97232.
About Calaroga Terrace
Calaroga Terrace sits in a 17-story high-rise that looks out over the city skyline, which means you get some nice views even if you don't end up everywhere in the building. The community offers several types of living options, including independent living for active older adults, assisted living for those who need some help with daily tasks like bathing, dressing, or taking medicines, and memory care designed for people with Alzheimer's or other forms of dementia, and there's also respite care for short stays if someone needs a break or temporary support. Skilled nursing care is available on-site for folks who need more care than assisted living can give, which is handy if health needs change but you don't want to move somewhere else. The facility can house up to 105 residents and gives them different choices when it comes to social activities, meals, and chances to get together with others. The building pays attention to food-meals are balanced, with a variety and nutrition in mind, and the dining room is meant to feel more like a community than anything fancy. Staff members aim to be friendly and helpful, so the place tries to feel welcoming and supportive, though each person experiences it in their own way. Calaroga Terrace carries proper licensing, and it's considered a luxury senior living community, but at its heart, it's a place where older adults can find independent or assisted living, get skilled care if needed, and stay among others, with services that try to make life a bit easier. There isn't a lot of fancy language or hype about what happens here, and no one says it's perfect, but the community combines housing, care, and different options under one roof, which matters if you want to stay put as your needs change.
Pacifica Senior Living, a division of Pacifica Companies (family-owned since 1978), was founded in 2008 and is headquartered in San Diego, California. Operating over 90 communities across 13-14 states with concentrations in California, Florida, and Arizona, Pacifica has grown to become the 13th largest overall senior care provider in the United States. The company ranks as the 5th largest memory care provider, 10th largest assisted living provider, and 21st largest independent living provider nationally, serving thousands of residents from coast to coast through their comprehensive care offerings.
Pacifica's mission centers on creating a lifestyle of independence, security, and peace of mind for each individual and their family. The company provides personalized, compassionate care services through their signature Heartland™ Assisted Living and Legacies™ Memory Care programs, which focus on the individual while offering customized care plans that respect each resident's needs, preferences, and privacy. Their philosophy emphasizes striking a balance between assistance and independence, providing dignified and compassionate retirement experiences in environments that feel like home. Each community is managed individually, allowing for tailored support of unique resident profiles and communal character, with everything from scheduling to dining menus designed around residents' preferences.
The company's specialized memory care programs demonstrate their expertise in dementia care. Their Legacies™ Memory Care program helps patients with Alzheimer's disease and other forms of memory loss feel safe and secure while providing memory-boosting activities. The innovative Amara Memory Support program creates welcoming and empowering environments that celebrate the essence of people rather than focusing on their diagnosis. Programming encompasses nine Focus Elements of Life: Recreation, Service, Spirituality, Movement, Sensory, Household Connection, Community, Exploration, and Creative Arts, delivered through stimulating activities including gardening, culinary adventures, musical experiences, creative artistic outlets, and mindfulness practices.
Pacifica offers a comprehensive continuum of care including independent living, assisted living, memory care, respite care, skilled nursing, and adult day care services. All communities focus on promoting well-being by meeting care needs while facilitating social interactions, activities, and wellness programs. Despite recent financial challenges leading to the bankruptcy of one management entity affecting approximately 20 California facilities, the majority of Pacifica's nearly 100 communities continue operating, maintaining their commitment to advancing senior living and providing peace of mind to residents and families through warm, family-like communities where each resident receives individualized attention while maintaining dignity and independence.
People often ask...
Calaroga Terrace offers competitive pricing, with rates starting at a cost of $4,711 per month.
Calaroga Terrace offers independent living and assisted living.
There are 87 photos of Calaroga Terrace on Mirador.
The full address for this community is 1400 NE 2nd Ave, Portland, OR 97232.
No, Calaroga Terrace does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Found violations for failing to provide a safe environment.
Regulatory Action—Failed to provide safe environment
01 Apr 2024Validation
01 Apr 2024Validation
Found multiple deficiencies across abuse reporting, resident care planning, health service coordination, medication management, staffing, fire safety, sanitation, and building maintenance. These failures indicated noncompliance with state rules for resident care, safety, and facility operations.
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Systems: Tracking Control Substances
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Resident Right to Refuse
Deficiency—Systems: Medication Administration
Deficiency—Acuity-Based Staffing Tool
Deficiency—Staffing Requirements and Training – Pre-Serv
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Annual and Biennial Inservice For All Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—General Building Exterior
Deficiency—General Building Interior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Resident Units
Deficiency—Housekeeping and Laundry
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
21 Sept 2023Inspection
21 Sept 2023Inspection
Found that ABST was not fully implemented and updated as required by rule. This deficiency relates to staffing compliance and safety oversight.
Licensing—Failed to use an ABST
06 Sept 2023License Condition
06 Sept 2023License Condition
Investigated the allegation of not using an Acuity Based Staffing Tool and identified failure to fully implement it.
Regulatory Action—Failed to use an ABST
19 Jul 2023Abuse: Neglect
19 Jul 2023Abuse: Neglect
Determined that a safe medication administration system was not provided, leading to a resident receiving another resident’s medication during an outing and requiring hospitalization.
Abuse—Failed to provide a safe medication administration system
18 Jul 2023Abuse: Neglect
18 Jul 2023Abuse: Neglect
Investigated a case finding a failure to provide a safe environment, resulting in loss of funds. A terminated employee trespassed and a current staff member allowed entry, and a fine was assessed.
Abuse—Failed to provide safe environment
13 Jul 2023Complaint
13 Jul 2023Complaint
Identified deficiencies in timely discharge evaluation, staffing adequacy, and implementation of an acuity-based staffing tool.
Deficiency—Licensing Complaint Investigation
Deficiency—Res Hlth Srvc: On- and Off-Site Health Srvc
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
11 Jun 2023Abuse: Neglect
11 Jun 2023Abuse: Neglect
Investigated and found that the resident's care plan was not followed, including a delayed call-light response and inadequate bedding, causing discomfort and neglect.
Abuse—Failed to follow care plan
15 May 2023Abuse: Neglect
15 May 2023Abuse: Neglect
Found a violation for an unsafe medication administration system that led to a resident's low blood sugar and fall; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
13 Apr 2023Inspection
13 Apr 2023Inspection
Found that a staff member failed to properly destroy a resident's narcotic medication and falsified disposal statements. The actions constitute abuse and indicate a failure to provide a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
22 Mar 2023Inspection
22 Mar 2023Inspection
Investigated an allegation that weekly reporting of vaccinated individuals, residents, and staff was not submitted on time. The failure continued for 30 days.
Licensing—Failed to submit timely or adequate staffing documentation
10 Mar 2023Inspection
10 Mar 2023Inspection
Found insufficient qualified awake direct care staff to meet residents' 24-hour needs, causing needs to go unmet or take long to address.
Licensing—Failed to meet the scheduled and unscheduled needs of residents
23 Feb 2023Inspection
23 Feb 2023Inspection
Investigated a discharge planning issue after a resident's significant medical or psychiatric event and found failure to evaluate within 24 hours after readiness for discharge.
Licensing—Failed to adequately plan discharge
06 Sept 2022Complaint
06 Sept 2022Complaint
Identified deficiencies in infection control, service plan implementation, medication administration, staffing adequacy, and equipment maintenance that could affect residents' health and safety.
Deficiency—Licensing Complaint Investigation
Deficiency—Reasonable Precautions
Deficiency—Service Plan: General
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity-Based Staffing Tool
Deficiency—Doors, Walls, Elevators, Odors
26 Aug 2022Inspection
26 Aug 2022Inspection
Investigated and found infection-control issues that could threaten residents' health.
Licensing—Failed to provide infection control
13 Jul 2022Abuse: Neglect
13 Jul 2022Abuse: Neglect
Found safety failures and neglect due to inadequate care planning, resulting in repeated resident-to-resident injuries and loss of dignity.
Abuse—Failed to provide safe environment
27 Jun 2022Abuse: Neglect
27 Jun 2022Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in diuretic medications not administered as ordered and causing swelling and pain, constituting neglect and abuse.
Abuse—Failed to provide a safe medication administration system
27 Jun 2022Abuse: Neglect
27 Jun 2022Abuse: Neglect
Investigated a complaint and found a failure to provide a safe medication administration system that led to hospitalization. A $3,000 fine was assessed.
Abuse—Failed to provide a safe medication administration system
10 May 2022Inspection
10 May 2022Inspection
Found that equipment was not kept in good repair, resulting in a failure to provide a safe environment.
Licensing—Failed to provide safe environment
06 May 2022Abuse: Neglect
06 May 2022Abuse: Neglect
Found neglect of care and abuse due to failure to implement interventions and monitor known behavior, causing a physical altercation.
Abuse—Failed to provide safe environment
31 Mar 2022Inspection
31 Mar 2022Inspection
Investigated the allegation and found a failure to provide a safe environment due to not keeping interior materials and surfaces clean.
Licensing—Failed to provide safe environment
28 Mar 2022Abuse: Neglect
28 Mar 2022Abuse: Neglect
Found that the resident did not receive needed mobility, eating, showering, and toileting assistance and that the care plan was not current, placing the resident at risk for harm. A $500 fine was assessed for these deficiencies.
Abuse—Failed to properly plan care
03 Mar 2022Abuse: Neglect
03 Mar 2022Abuse: Neglect
Identified neglect for failing to provide meal assistance to a resident, causing unreasonable discomfort.
Abuse—Failed to follow care plan
17 Feb 2022Inspection
17 Feb 2022Inspection
Investigated the allegation and found deficiencies in the medication administration system, including an inaccurate Medication Administration Record.
Licensing—Failed to provide a safe medication administration system
17 Feb 2022Inspection
17 Feb 2022Inspection
Investigated an allegation of failing to provide a safe medication administration system and found a violation.
Licensing—Failed to provide a safe medication administration system
02 Feb 2022Abuse: Neglect
02 Feb 2022Abuse: Neglect
Investigated and found that inadequate services and poor care planning harmed a resident, constituting abuse and neglect.
Abuse—Failed to provide service
02 Feb 2022Abuse: Neglect
02 Feb 2022Abuse: Neglect
Investigated and found abuse and neglect due to failure to provide needed care, resulting in loss of personal dignity and discomfort; a $2,000 fine was assessed.
Abuse—Failed to provide service
26 Jan 2022Inspection
26 Jan 2022Inspection
Investigated an allegation and found a violation for failing to provide a safe environment that could threaten residents' health, safety, or welfare.
Licensing—Failed to provide safe environment
26 Jan 2022Inspection
26 Jan 2022Inspection
Investigated and found insufficient qualified awake direct care staff to meet 24-hour needs, risking residents' safety.
Licensing—Failed to provide safe environment
26 Jan 2022Inspection
26 Jan 2022Inspection
Found that an acuity-based staffing tool was not in place to determine appropriate staffing levels, compromising a safe environment.
Licensing—Failed to provide safe environment
17 Jan 2022Abuse: Neglect
17 Jan 2022Abuse: Neglect
Investigated deficiencies in care planning and failure to provide timely incontinence care and skin checks, resulting in multiple pressure injuries and discomfort for a resident. A $1,500 fine was assessed.
Abuse—Failed to properly plan care
04 Jan 2022Inspection
04 Jan 2022Inspection
Found a deficiency for failing to provide a safe environment.
Licensing—Failed to provide safe environment
04 Jan 2022Inspection
04 Jan 2022Inspection
Identified insufficient awake direct care staffing to meet 24-hour needs, compromising residents' safety.
Licensing—Failed to provide safe environment
09 Dec 2021Inspection
09 Dec 2021Inspection
Found insufficient staff to meet residents' scheduled and unscheduled needs, resulting in an unsafe environment.
Licensing—Failed to provide safe environment
30 Sept 2021Abuse: Neglect
30 Sept 2021Abuse: Neglect
Investigated a reported abuse/neglect case and found delays in responding to a resident's call light, leading to an unwitnessed fall and safety risks.
Abuse—Failed to provide safe environment
29 Sept 2021Inspection
29 Sept 2021Inspection
Found insufficient staffing created risk to residents' safety.
Licensing—Failed to provide safe environment
29 Sept 2021Inspection
29 Sept 2021Inspection
Found that equipment was not kept in good repair, resulting in an unsafe environment.
Licensing—Failed to provide safe environment
28 Sept 2021Inspection
28 Sept 2021Inspection
Found insufficient staff to meet residents' needs, potentially compromising safety.
Licensing—Failed to provide appropriate staffing
28 Sept 2021Inspection
28 Sept 2021Inspection
Found a violation of safe environment because equipment was not kept in good repair.
Licensing—Failed to provide safe environment
28 Sept 2021Inspection
28 Sept 2021Inspection
Investigated a licensing allegation and found failure to properly care plan and implement services, violating Oregon Administrative Rules.
Licensing—Failed to properly plan care
24 Sept 2021Abuse: Neglect
24 Sept 2021Abuse: Neglect
Investigated and found neglect and abuse due to failure to provide basic care and services, resulting in unreasonable discomfort and risk of serious harm.
Abuse—Failed to provide service
24 Sept 2021Inspection
24 Sept 2021Inspection
Found a violation related to safe medication administration, noting failure to administer medication as ordered. The finding indicates potential for harm due to an unsafe administration system.
Licensing—Failed to provide a safe medication administration system
24 Sept 2021Inspection
24 Sept 2021Inspection
Identified a deficiency for failing to provide a safe environment, with essential equipment not maintained in clean and good repair.
Licensing—Failed to provide safe environment
24 Sept 2021Inspection
24 Sept 2021Inspection
Identified insufficient staff to meet residents' scheduled and unscheduled needs, resulting in an unsafe environment.
Licensing—Failed to provide safe environment
13 Sept 2021Inspection
13 Sept 2021Inspection
Found staffing shortages that compromised resident safety due to insufficient staff to meet scheduled and unscheduled needs.
Licensing—Failed to provide safe environment
13 Sept 2021Inspection
13 Sept 2021Inspection
Investigated an allegation of improper care planning and found failures to implement services.
Licensing—Failed to properly plan care
10 Sept 2021Inspection
10 Sept 2021Inspection
Investigated a complaint and found equipment not kept in good repair, including a leak in the kitchen and a broken front door.
Licensing—Failed to provide safe environment
10 Sept 2021Inspection
10 Sept 2021Inspection
Found insufficient staff to meet residents' scheduled and unscheduled needs, resulting in medications being delivered late.
Licensing—Failed to provide appropriate staffing
08 Sept 2021Abuse: Neglect
08 Sept 2021Abuse: Neglect
Found that a resident did not receive required services, leaving them in a wheelchair without toileting assistance overnight, causing discomfort and loss of dignity.
Abuse—Failed to provide service
17 Aug 2021Abuse: Neglect
17 Aug 2021Abuse: Neglect
Identified neglect of resident care and abuse due to failure to provide appropriate services and care planning, including reliance on another resident for care. A $500 fine was assessed.
Abuse—Failed to provide service
06 Aug 2021Inspection
06 Aug 2021Inspection
Found meals placed where residents cannot reach them, compromising access to adequate food.
Licensing—Failed to assure adequate food supply
17 Jun 2021Abuse: Neglect
17 Jun 2021Abuse: Neglect
Investigated and found failures to provide nail care and assist with transfers, resulting in dry skin, overgrown toenails, and the resident not being transferred out of bed.
Abuse—Failed to provide safe environment
06 May 2021Inspection
06 May 2021Inspection
Found insufficient staffing to meet residents' scheduled and unscheduled needs, including toileting assistance and two-person transfers.
Licensing—Failed to provide appropriate staffing
16 Apr 2021Abuse: Neglect
16 Apr 2021Abuse: Neglect
Identified neglect and abuse due to failing to provide required services and meal assistance according to the resident's needs and care plan. This caused discomfort, loss of dignity, and risk of serious harm.
Abuse—Failed to provide service
16 Mar 2021Inspection
16 Mar 2021Inspection
Investigated the staffing allegation and found insufficient staff to meet scheduled and unscheduled resident needs, including bathing and toileting.
Licensing—Failed to provide appropriate staffing
04 Mar 2021Abuse: Neglect
04 Mar 2021Abuse: Neglect
Found that care plans were not followed, putting a bedbound resident at risk and constituting abuse/neglect; a $500 fine was assessed.
Abuse—Failed to assure resident rights
16 Feb 2021Abuse: Neglect
16 Feb 2021Abuse: Neglect
Found neglect due to failure to provide transportation and medical care, risking harm to the resident; a $375 fine assessed.
Abuse—Failed to provide service
20 Jan 2021Inspection
20 Jan 2021Inspection
Identified insufficient awake direct care staffing to meet 24-hour needs, violating Oregon rules.
Licensing—Failed to provide appropriate staffing
15 Jan 2021Inspection
15 Jan 2021Inspection
Determined there was insufficient staffing to meet residents' needs. Found a violation related to staffing levels.
Licensing—Failed to provide appropriate staffing
15 Jan 2021Inspection
15 Jan 2021Inspection
Investigated an allegation of inadequate staffing documentation and found deficiencies in staff competency training and evaluation.
Licensing—Failed to submit timely or adequate staffing documentation
15 Jan 2021Inspection
15 Jan 2021Inspection
Found a deficiency in maintaining a safe environment that could threaten residents' health or safety.
Licensing—Failed to provide safe environment
15 Jan 2021Inspection
15 Jan 2021Inspection
Found a deficiency for failing to perform an initial screening before move-in to determine whether needs could be met.
Licensing—Failed to perform adequate screening or assessment
03 Jan 2021Abuse: Neglect
03 Jan 2021Abuse: Neglect
Identified deficiencies in care and services that caused discomfort and risk of harm; a $375 fine was assessed.
Abuse—Failed to provide service
30 Dec 2020Abuse: Neglect
30 Dec 2020Abuse: Neglect
Investigated a complaint and found neglect and abuse for failing to provide services after a resident's fall, leaving the resident alone and in pain.
Abuse—Failed to provide service
21 Dec 2020Abuse: Neglect
21 Dec 2020Abuse: Neglect
Found neglect and abuse due to failure to provide necessary services, resulting in a resident waiting over an hour for cares and experiencing discomfort and loss of dignity.
Abuse—Failed to provide service
21 Dec 2020Abuse: Neglect
21 Dec 2020Abuse: Neglect
Investigated a neglect allegation and found that necessary care was not provided promptly, causing discomfort and loss of dignity.
Abuse—Failed to provide service
18 Nov 2020Inspection
18 Nov 2020Inspection
Investigated a complaint alleging failure to provide a homelike environment; found the building was not clean or in good repair.
Licensing—Failed to provide a homelike environment
13 Nov 2020Inspection
13 Nov 2020Inspection
Identified insufficient staffing to meet scheduled and unscheduled resident needs, violating Oregon Administrative Rules.
Licensing—Failed to provide appropriate staffing
04 Nov 2020Inspection
04 Nov 2020Inspection
Found that insufficient precautions were in place to protect residents' health, safety, or welfare.
Licensing—Failed to assure resident was safe
07 Oct 2020Abuse: Neglect
07 Oct 2020Abuse: Neglect
Investigated a complaint and found that interventions and an appropriate care plan for a resident's known aggression were not implemented, resulting in a physical altercation and discomfort.
Abuse—Failed to provide safe environment
24 Sept 2020Inspection
24 Sept 2020Inspection
Found a deficiency in safe medication administration practices.
Licensing—Failed to provide a safe medication administration system
14 Sept 2020Inspection
14 Sept 2020Inspection
Found failure to provide appropriate staffing and staff training.
Licensing—Failed to provide appropriate staffing
05 Sept 2020Abuse: Neglect
05 Sept 2020Abuse: Neglect
Investigated and found a safety failure placed a resident at risk during a transfer due to lack of gait belt use by untrained staff.
Abuse—Failed to provide safe environment
30 Jul 2020Abuse: Neglect
30 Jul 2020Abuse: Neglect
Investigated a complaint and found a resident was financially exploited and neglected due to theft of belongings and inadequate protection and storage.
Abuse—Failed to protect resident from financial exploitation
07 Jul 2020Inspection
07 Jul 2020Inspection
Found inadequate professional oversight of the medication administration system. This violated Oregon Administrative Rules.
Licensing—Failed to provide a safe medication administration system
07 Jul 2020Inspection
07 Jul 2020Inspection
Investigated the allegation of failing to administer medication as ordered and found a violation of Oregon Administrative Rules.
Licensing—Failed to administer medication as ordered
01 Jul 2020Abuse: Neglect
01 Jul 2020Abuse: Neglect
Found neglect due to failure to provide a safe environment, leading to a resident arm injury after being trapped for about 20 minutes and subsequently freed; a $375 fine was assessed.
Abuse—Failed to provide safe environment
16 Jun 2020Inspection
16 Jun 2020Inspection
Investigated a complaint and found that service plans were not updated within required timelines as conditions changed.
Licensing—Failed to properly plan care
16 Jun 2020Inspection
16 Jun 2020Inspection
Investigated the allegation and found a failure to provide services.
Licensing—Failed to provide service
09 Jun 2020Inspection
09 Jun 2020Inspection
Found insufficient staff to meet residents' scheduled and unscheduled needs, and substantiated an allegation of potential or suspected abuse.
Licensing—Failed to report potential or suspected abuse
09 Jun 2020Inspection
09 Jun 2020Inspection
Identified a staffing deficiency by not including an Oregon licensed nurse regularly scheduled for onsite duties.
Licensing—Failed to provide appropriate staffing
09 Jun 2020Inspection
09 Jun 2020Inspection
Investigated a licensing matter and found that changes to service plans were not dated and initialed, violating state rules.
Licensing—Failed to provide service
09 Jun 2020Inspection
09 Jun 2020Inspection
Investigated and found a failure to include an Oregon licensed nurse regularly scheduled for onsite duties, violating staffing requirements.
Licensing—Failed to provide appropriate staffing
09 Jun 2020Inspection
09 Jun 2020Inspection
Identified insufficient staff to meet residents' scheduled and unscheduled needs, violating Oregon Administrative Rules. A staffing deficiency was cited.
Licensing—Failed to provide appropriate staffing
09 Jun 2020Inspection
09 Jun 2020Inspection
Found a violation for failing to have a pharmacist-approved disposal system for unused, outdated, or discontinued medications.
Licensing—Failure to provide a system that prevents theft or misuse of medication
28 May 2020Inspection
28 May 2020Inspection
Confirmed the allegation of insufficient staff to meet residents' needs.
Licensing—Failed to provide appropriate staffing
14 May 2020Inspection
14 May 2020Inspection
Found a violation of safety precautions affecting residents' health, safety, or welfare. The allegation that safety measures were not assured was confirmed.
Licensing—Failed to assure resident was safe
08 Jan 2020Abuse: Neglect
08 Jan 2020Abuse: Neglect
Investigated the allegation and found neglect and abuse from failing to monitor and respond to a change in condition, which led to hospital transport; a $1500 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
09 Nov 2019Abuse: Neglect
09 Nov 2019Abuse: Neglect
Found a failure to provide a safe medication administration system that placed a resident at risk of serious harm; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
05 Nov 2019Abuse: Neglect
05 Nov 2019Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in increased discomfort and emergency transport, constituting neglect and abuse.
Abuse—Failed to provide a safe medication administration system
28 Oct 2019Inspection
28 Oct 2019Inspection
Identified a violation for failing to protect a resident from financial exploitation. An alleged perpetrator admitted taking money from the resident.
Licensing—Failed to protect resident from financial exploitation
26 Aug 2019Abuse: Financial abuse
26 Aug 2019Abuse: Financial abuse
Investigated the allegation of financial exploitation and found neglect of basic care or services to maintain health and safety, resulting in financial loss.
Abuse—Failed to protect resident from financial exploitation
26 Aug 2019Abuse: Financial abuse
26 Aug 2019Abuse: Financial abuse
Determined that a resident was subjected to financial exploitation, resulting in financial loss.
Abuse—Failed to protect resident from financial exploitation
26 Aug 2019Abuse: Financial abuse
26 Aug 2019Abuse: Financial abuse
Concluded that a resident was not protected from financial exploitation, resulting in financial loss.
Abuse—Failed to protect resident from financial exploitation
20 Aug 2019Abuse: Financial abuse
20 Aug 2019Abuse: Financial abuse
Determined that a financial exploitation allegation was substantiated and basic care neglect caused financial loss.
Abuse—Failed to protect resident from financial exploitation
16 Aug 2019Inspection
16 Aug 2019Inspection
Found a failure to keep medication records current.
Licensing—Failed to keep medication record current or accurate
24 Jul 2019Abuse: Neglect
24 Jul 2019Abuse: Neglect
Investigated allegations of neglect related to medication administration and found failure to administer medications as ordered, resulting in risk of serious harm.
Abuse—Failed to provide a safe medication administration system
24 May 2019Abuse: Neglect
24 May 2019Abuse: Neglect
Identified neglect in providing a safe medication administration system, creating risk of serious harm to a resident; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
24 May 2019Inspection
24 May 2019Inspection
Found failure to report suspected abuse and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
23 May 2019Inspection
23 May 2019Inspection
Investigated and found a failure to report suspected abuse.
Licensing—Failed to report potential or suspected abuse
22 May 2019Abuse: Financial abuse
22 May 2019Abuse: Financial abuse
Investigated allegation of financial exploitation; found neglect led to a resident missing 31 narcotic pills.
Abuse—Failed to protect resident from financial exploitation
22 May 2019Inspection
22 May 2019Inspection
Investigated the allegation of unsafe medication administration and found neglect due to failure to provide basic care and services, resulting in loss.
Licensing—Failed to provide a safe medication administration system
18 May 2019Inspection
18 May 2019Inspection
Found that suspected abuse was not reported; assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
18 May 2019Abuse: Neglect
18 May 2019Abuse: Neglect
Found neglect due to failure to provide basic care creating a risk of serious harm; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
01 May 2019Abuse: Neglect
01 May 2019Abuse: Neglect
Found neglect by failing to provide basic care or services to maintain health and safety of a resident, resulting in risk of serious harm.
Abuse—Failed to provide a safe medication administration system
25 Feb 2019Abuse: Neglect
25 Feb 2019Abuse: Neglect
Found neglect by failing to provide basic care and services, risking serious harm to the resident.
Abuse—Failed to provide service
25 Feb 2019Inspection
25 Feb 2019Inspection
Investigated the allegation of failing to report suspected abuse. Found the allegation supported and assessed a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
09 Jan 2019Condition
09 Jan 2019Condition
Identified a failure to provide a safe environment and found noncompliance with licensing rules.
Regulatory Action—Failed to provide safe environment
30 Dec 2018Abuse: Neglect
30 Dec 2018Abuse: Neglect
Found neglect related to not administering medications as ordered, creating risk of serious harm. A fine was assessed.
Abuse—Failed to provide a safe medication administration system
10 Nov 2018Abuse: Neglect
10 Nov 2018Abuse: Neglect
Found neglect of a resident due to failure to provide basic care, causing unreasonable discomfort and risk of serious harm; a $500 fine assessed.
Abuse—Failed to provide service
10 Nov 2018Inspection
10 Nov 2018Inspection
Investigated and found a failure to report suspected abuse, resulting in a $1,000 fine.
Licensing—Failed to report potential or suspected abuse
24 Oct 2018Inspection
24 Oct 2018Inspection
Investigated a complaint alleging a failure to provide a safe environment and found a failure to maintain substantial compliance.
Licensing—Failed to provide safe environment
02 Oct 2018Abuse: Neglect
02 Oct 2018Abuse: Neglect
Found neglect in medication administration that risked serious harm to a resident. A $375 fine was assessed.
Abuse—Failed to provide a safe medication administration system
30 Aug 2018Inspection
30 Aug 2018Inspection
Found a violation of building requirements due to a dirty kitchen.
Licensing—Failed to assure food safety
30 Aug 2018Inspection
30 Aug 2018Inspection
Found a violation related to food safety practices in resident services.
Licensing—Failed to assure food safety
02 Apr 2018Inspection
02 Apr 2018Inspection
Investigated an allegation of failing to administer medication as ordered; findings substantiated and a $500 fine assessed.
Licensing—Failed to administer medication as ordered
15 Mar 2018Inspection
15 Mar 2018Inspection
Investigated the complaint and found a deficiency in administering medications as ordered.
Licensing—Failed to administer medication as ordered
24 Jan 2018Abuse: Neglect
24 Jan 2018Abuse: Neglect
Investigated a neglect allegation and found failure to follow the care plan, resulting in a $250 fine.
Abuse—Failed to follow care plan
24 Jan 2018Inspection
24 Jan 2018Inspection
Investigated an allegation of failing to report potential or suspected abuse and identified noncompliance, resulting in a civil penalty.
Licensing—Failed to report potential or suspected abuse
22 Nov 2017Abuse: Neglect
22 Nov 2017Abuse: Neglect
Investigated the allegation of neglect and found the reported victim's medication was not administered as ordered, resulting in a $350 fine.
Abuse—Failed to administer medication as ordered
24 Aug 2017Inspection
24 Aug 2017Inspection
Investigated and determined that a failure to administer medication as ordered occurred.
Licensing—Failed to administer medication as ordered
04 Aug 2017Inspection
04 Aug 2017Inspection
Determined that care was not provided according to the care plan for the victim. This constitutes a level 2 licensing violation.
Licensing—Failed to follow care plan
09 Jul 2017Abuse: Neglect
09 Jul 2017Abuse: Neglect
Found that the care plan related to falls was not followed, resulting in a neglect finding and a $200 fine.
Abuse—Failed to adequately care plan related to falls
19 Jan 2017Inspection
19 Jan 2017Inspection
Investigated a licensing violation and found that a staff member failed to safely administer one resident's medication.
Licensing—Failed to provide a safe medication administration system
12 Nov 2016Abuse: Neglect
12 Nov 2016Abuse: Neglect
Investigated an allegation of neglect related to falls and found deficiencies in fall risk assessment and intervention.
Abuse—Failed to adequately care plan related to falls
31 Jul 2015Inspection
31 Jul 2015Inspection
Investigated a complaint and found that a resident's property was not adequately protected. The finding indicated minor harm or potential for moderate harm.
Licensing—Failed to provide safe environment
28 Mar 2015Abuse: Financial abuse
28 Mar 2015Abuse: Financial abuse
Found a deficiency for failing to provide a secure environment.
Abuse—Failed to provide safe environment
26 Jan 2015Abuse: Neglect
26 Jan 2015Abuse: Neglect
Found a failure to maintain a safe medication administration system.
Abuse—Failed to provide a safe medication administration system
05 Dec 2014Abuse: Neglect
05 Dec 2014Abuse: Neglect
Investigated and found a failure to prevent theft or misuse of medication.
Abuse—Failure to provide a system that prevents theft or misuse of medication
06 Sept 2014Inspection
06 Sept 2014Inspection
Concluded that a resident was not protected from inappropriate actions and comments that caused injury. The allegation of failure to protect a resident from rough treatment was supported.
Licensing—Failed to protect resident from rough treatment
08 Aug 2014Abuse: Financial abuse
08 Aug 2014Abuse: Financial abuse
Investigated the financial exploitation allegation and found a failure to protect a resident from theft.
Abuse—Failed to protect resident from financial exploitation
01 Jul 2014Abuse: Financial abuse
01 Jul 2014Abuse: Financial abuse
Found that residents' personal belongings were not protected from theft. A $350 fine was assessed.
Abuse—Failed to protect resident from financial exploitation
23 May 2013Abuse: Neglect
23 May 2013Abuse: Neglect
Concluded the allegation of failure to provide oversight and monitoring of change of condition. A $300 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
23 Jul 2010Inspection
23 Jul 2010Inspection
Investigated the safety allegation and found a failure to protect the RV from theft.
Licensing—Failed to provide safe environment
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Calaroga Terrace. The information above has not been verified or approved by the owner or operator. For exact information, please contact Calaroga Terrace directly. There is no cost for this service. We are compensated by the community you select.
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