I'm very satisfied with this community. The staff-especially Jana, Jezeth, and Ximena-are kind, professional, and go above and beyond; management is organized and responsive. The recently remodeled, spotless facility feels welcoming and home-like, activities are engaging, and my loved one receives personalized, attentive care 24/7. I would recommend this well-run, caring place.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Restaurant-style dining
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Small library
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
4.49·(35)
Overall rating
5
4
3
2
1
Care
4.7
Staff
4.5
Meals
4.5
Amenities
5.0
Value
4.0
Pros
Compassionate, professional caregiving team
Personalized, person-centered care plans
Clean, recently remodeled and welcoming environment
Engaging, varied activities with an active coordinator
Resident input on meals and diet accommodations
24/7 nursing oversight with nutritionist involvement
Strong community partnerships and transportation assistance
House-style layout that creates a neighborhood feel
Attentive, organized administration and management
Staff who frequently arrange individualized outings and events
Supportive, friendly resident community
Well-maintained common areas and grounds
Cons
Inconsistent staffing levels and shift coverage
Gaps in emergency preparedness and backup utilities
Delays in clinical incident response and supervision processes
Inconsistent housekeeping and sanitation practices
Staff conduct and communication tone
Variable adherence to professional standards across shifts
Owner/leadership presence and accountability questions
Unclear transparency in review and feedback management
Summary of reviews
Overall assessment: Reviews of Rivera Mansions RCF describe a facility that many families and staff view as warm, well-maintained, and highly person-centered. Consistent praise focuses on a caregiving team that is described as compassionate, attentive, and organized; personalized care plans; active social programming; and a recently remodeled, comfortable environment that residents and visitors find welcoming. At the same time, the review set contains a number of operational concerns that prospective families should clarify when touring or interviewing staff.
Care and staff: Multiple accounts emphasize strong day-to-day caregiving, including 24/7 nursing oversight, involvement of a nutritionist, and staff who make individualized arrangements for residents. Named staff (for example, Ximena, Jana, and Jezeth) are cited as examples of team members who go beyond routine duties to support activities, coordinate transport, and foster relationships. These positive descriptions point to effective person-centered practices and strong caregiver–resident rapport. Counterbalancing that, there are recurrent concerns about inconsistent staffing levels and uneven professionalism on some shifts. Reviewers describe delays in clinical response and supervision at times, which suggests variability in shift coverage and incident-response processes that families should investigate further.
Dining and activities: Dining is described as resident-informed, with accommodations for dietary needs and regular events. The activity program receives frequent praise for its variety and engagement; an activities coordinator is highlighted as keeping residents socially active and connected. Community partnerships and transportation assistance (including paratransit arrangements) are noted as strengths that facilitate medical appointments and off-site meals. Planned accessibility and building-improvement work has also been mentioned, indicating attention to mobility and access for residents with disabilities.
Facilities and management: The physical plant is repeatedly described as clean, recently remodeled, and comfortable, with a three-house layout that many reviewers say fosters a neighborhood feel. Administrative leadership is often characterized as attentive and organized, with staff-focused workplace practices. On the other hand, there are operational-level concerns that warrant attention: reviewers raised issues about housekeeping consistency and sanitation processes, gaps in emergency preparedness (including backup power and supply management), and questions about owner/leadership availability and accountability. Additionally, one serious allegation related to a resident fatality prompted concerns about clinical supervision and incident response; that claim highlights the importance of asking about incident-reporting protocols, staffing ratios, and oversight during a visit.
What to ask and observe: When evaluating Rivera Mansions, families may wish to ask about current staffing ratios by shift, protocols for clinical incidents and escalation, housekeeping schedules and sanitation checks, emergency and backup-power plans, oxygen and medical-supply contingencies, and how feedback and online reviews are managed. Observe a mealtime and an activity, request recent inspection or incident-log summaries if available, and speak directly with nursing leadership about supervision and training practices. The facility presents many genuine strengths in care culture and environment, but the operational concerns raised in reviews suggest clarifying these systems before making a placement decision.
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Location
Rivera Mansions RCF is located at 2220 SE 174th Ave, Portland, OR, 97233.
About Rivera Mansions RCF
Rivera Mansions RCF sits in Portland and offers care for seniors who need help every day, and with its 28 beds, the community stays small enough so people can get to know each other and feel comfortable, and while information about specific services or special programs isn't there, it's clear the facility provides both on-site and off-site activities to keep residents involved in social, mental, physical, and emotional ways, plus they hold religious or devotional activities for those interested, and the place has common areas both indoors and out where folks can spend time together or have quiet moments, so along with help for daily needs, there's care for higher medical needs like high acuity, incontinence, non-ambulatory, and diabetes care, and driving directions are available for anyone coming by to visit, and even though more detailed info isn't listed, the facility says they use a person-centered approach they call Petals of Excellence, which is supposed to help each person feel respected and live as well as possible, and there's attention to keeping the community safe and comfortable so people can have a good, balanced life in a calm setting.
People often ask...
Rivera Mansions RCF offers competitive pricing, with rates starting at a cost of $5,120 per month.
Rivera Mansions RCF offers assisted living.
The full address for this community is 2220 SE 174th Ave, Portland, OR 97233.
No, Rivera Mansions RCF does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Deficiencies identified in move-in evaluations, service plans, medication administration, self-administration evaluations, staffing, training, emergency planning, door access, and related processes.
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Self-Administration of Meds
Deficiency—Staffing Requirements and Training: Staffing
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Emergency and Disaster Planning
Deficiency—Individual Door Locks: Key Access
Deficiency—Resident Move-in & Evaluation: Res Evaluation
06 Jan 2026Kitchen
06 Jan 2026Kitchen
Identified extensive sanitation deficiencies in the kitchen and kitchenette areas, including missing dating on open foods, use of non-pasteurized eggs, damaged equipment, and improper storage.
Investigated an allegation of an unsafe environment and found neglect and abuse resulting in resident pain.
Licensing—Failed to provide safe environment
14 Feb 2024Abuse: Neglect
14 Feb 2024Abuse: Neglect
Found violations related to catheter care that led to bladder pain; a fine was assessed.
Abuse—Failed to provide service
11 Jan 2024Licensure
11 Jan 2024Licensure
Confirmed substantial compliance with state rules governing meals and food sanitation.
Deficiency—Comment
27 Feb 2023Validation
27 Feb 2023Validation
Identified deficiencies in activities, service plans, medications, infection control, and building maintenance with multiple corrective actions planned.
Deficiency—Comment
Deficiency—Resident Services: Activities
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Infection Prevention & Control
Deficiency—Systems: Medications and Treatments
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Resident Right to Refuse
Deficiency—Systems: Medication Administration
Deficiency—Systems: Self-Administration of Meds
Deficiency—Systems: Psychotropic Medication
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Housekeeping and Laundry
Deficiency—Heating and Ventilation
20 Jan 2023Licensure
20 Jan 2023Licensure
Determined substantial compliance with meal service and food sanitation requirements.
Deficiency—Comment
01 Apr 2022Inspection
01 Apr 2022Inspection
Found failure to submit timely weekly reporting of vaccinated individuals, residents, and staff to the proper authority as required by law.
Licensing—Failed to submit timely or adequate staffing documentation
11 Apr 2021Inspection
11 Apr 2021Inspection
Investigated allegations of verbal/emotional abuse and found that a staff member verbally abused the resident and the provider failed to protect them.
Licensing—Failed to protect resident from verbal abuse
12 Oct 2020Abuse: Neglect
12 Oct 2020Abuse: Neglect
Substantiated neglect due to untimely responses to resident needs, leaving the resident unable to reach a call light and in discomfort. A $250 fine was assessed.
Abuse—Failed to answer call light in a timely manner
04 Sept 2020Abuse: Neglect
04 Sept 2020Abuse: Neglect
Found a violation of safe medication administration after 37 narcotics went unaccounted for, causing increased pain for the resident, with a fine assessed.
Abuse—Failed to provide a safe medication administration system
08 Aug 2020Abuse: Neglect
08 Aug 2020Abuse: Neglect
Found a failure to provide a safe medication administration system, resulting in unaccounted narcotics and abuse.
Abuse—Failed to provide a safe medication administration system
11 Jul 2020Abuse: Neglect
11 Jul 2020Abuse: Neglect
Found a deficient safe medication administration system with unaccounted narcotics and missing eMAR entries, and a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
28 Jun 2020Abuse: Neglect
28 Jun 2020Abuse: Neglect
Found a failure to provide a safe medication administration system, leaving narcotics unaccounted for; a $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
17 Jun 2020Inspection
17 Jun 2020Inspection
Identified a safety lapse during a transfer with a hoyer lift that caused an injury, and determined the actions constituted neglect and abuse.
Licensing—Failed to provide safe environment
06 Jun 2020Abuse: Neglect
06 Jun 2020Abuse: Neglect
Found a violation for failing to provide a safe medication administration system, leaving narcotic medication unaccounted for. A $500 fine was assessed.
Abuse—Failed to provide a safe medication administration system
30 May 2020Abuse: Neglect
30 May 2020Abuse: Neglect
Investigated and found a failure to provide a safe medication administration system, resulting in one narcotic unaccounted and a $500 fine.
Abuse—Failed to provide a safe medication administration system
15 May 2020Abuse: Neglect
15 May 2020Abuse: Neglect
Found a violation of safe medication administration that left narcotics unaccounted for due to incomplete MAR signing; a fine was assessed.
Abuse—Failed to provide a safe medication administration system
06 May 2020Inspection
06 May 2020Inspection
Found that the provider failed to provide three daily nutritious meals.
Licensing—Failed to provide proper food/nutrition
15 Apr 2020Inspection
15 Apr 2020Inspection
Verified the allegation that medication orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
15 Apr 2020Inspection
15 Apr 2020Inspection
Investigated an allegation that residents were not informed in advance of menu changes and found that this occurred.
Licensing—Failed to provide a therapeutic diet
25 Mar 2020Inspection
25 Mar 2020Inspection
Determined that records were not provided upon request. The finding followed a complaint alleging noncompliance with document requests.
Licensing—Failed to cooperate with an investigation
18 Feb 2020Inspection
18 Feb 2020Inspection
Found that a staff member administered an incorrect medication, leading to a precautionary hospital visit, and identified a failure to maintain a safe medication administration system.
Licensing—Failed to provide a safe medication administration system
12 Feb 2020Abuse: Neglect
12 Feb 2020Abuse: Neglect
Found neglect and abuse due to failure to ensure the wheelchair cushion was inflated and functioning, causing discomfort and risk of skin breakdown; a fine was assessed.
Abuse—Failed to provide or maintain resident care equipment
14 Aug 2019Inspection
14 Aug 2019Inspection
Investigated an allegation of failing to report potential or suspected abuse; the finding supported the allegation and a $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
14 Aug 2019Abuse: Neglect
14 Aug 2019Abuse: Neglect
Investigated the allegation of neglect and found failure to administer medication as ordered, creating risk of serious harm. A $250 fine was assessed.
Abuse—Failed to administer medication as ordered
16 Apr 2019Inspection
16 Apr 2019Inspection
Identified deficiencies in oversight of the medication administration system and secure storage of medications.
Licensing—Failed to provide a safe medication administration system
16 Apr 2019Inspection
16 Apr 2019Inspection
Investigated and found that staff failed to treat residents with dignity and respect and failed to provide a safe, homelike environment; complaints that staff were taking photos of residents were noted.
Licensing—Failed to provide a homelike environment
22 Sept 2018Abuse: Neglect
22 Sept 2018Abuse: Neglect
Found a failure to provide a safe medication administration system resulting in harm from incorrect medications. A $188 fine was assessed.
Abuse—Failed to provide a safe medication administration system
13 Sept 2018Abuse: Neglect
13 Sept 2018Abuse: Neglect
Concluded that neglect occurred due to failing to administer medication as ordered, which caused unreasonable pain and discomfort.
Abuse—Failed to administer medication as ordered
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Rivera Mansions RCF. The information above has not been verified or approved by the owner or operator. For exact information, please contact Rivera Mansions RCF directly. There is no cost for this service. We are compensated by the community you select.
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