I moved my father into their independent/assisted living community and was impressed - very nice, comfortable facility with a great, welcoming community and better value than most places nearby. Staff are attentive, kind, keep our family updated, work well with hospice, and treated us like family; I would highly recommend them.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Medication management
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Air-conditioning
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Private bathrooms
Telephone
Wifi
Transportation
Community operated transportation
Transportation arrangement
Common areas
Beauty salon
Computer center
Dining room
Fitness room
Gaming room
Garden
Outdoor space
Small library
Wellness center
Community services
Concierge services
Fitness programs
Move-in coordination
Activities
Community-sponsored activities
Planned day trips
Resident-run activities
Scheduled daily activities
Reviews
4.00·(5)
Overall rating
5
4
3
2
1
Care
4.5
Staff
4.5
Meals
4.0
Amenities
4.0
Value
4.0
Pros
Compassionate, attentive caregiving staff
Effective hospice and end-of-life coordination
Proactive family communication and inclusion
Welcoming, community-oriented atmosphere
Competitive value relative to local options
Both independent and assisted living levels available
Cons
Weak in-room property-security controls
Inconsistent incident investigation and administrative follow-through
Gaps in fall-prevention and resident mobility monitoring
Summary of reviews
Overall impression: Reviewers describe Royal Ann as a comfortable, community-oriented senior living option with strengths in personal caregiving, hospice coordination, and family communication. Many comments emphasize compassionate, attentive staff who treat families as partners and keep relatives informed. The property is positioned as offering reasonable value in its local market and supports both independent and assisted living residents.
Care quality and staff: Caregiving staff receive consistently positive remarks for attentiveness, kindness, and responsiveness to families. Several families praised the facility’s ability to work with hospice providers and to include relatives in care discussions. At the same time, there are specific concerns about resident safety: reviewers noted repeated falls for one resident, which points to potential gaps in fall-prevention practices or monitoring. Prospective families should confirm current protocols for mobility assessments, supervision, and post-fall reviews.
Facilities and safety: The physical environment is described as comfortable and well suited for independent and assisted living. However, a serious property-security issue was reported involving access to an in-room safe and the loss of personal belongings; this incident highlighted weaknesses in how room-level storage is secured and how the facility controls access. That event, and the way it was handled administratively, suggests the need for clearer security policies and stronger resident-belonging protections.
Dining and activities: Review summaries do not provide detailed information about dining quality or the activity program. The overall characterization of the community as "very nice" and comfortable implies that basic amenities meet resident expectations, but there is insufficient direct feedback to assess meal quality or the breadth of organized activities. Visitors or prospective residents should ask for menus, sample activity calendars, and opportunities to observe a day’s programming.
Management and notable patterns: While direct-care staff are described favorably, there are consistent concerns about administrative responsiveness and incident follow-through. One account described poor management response to a security incident and an unresolved police report, which indicates inconsistent incident investigation and escalation procedures. In sum, Royal Ann appears to deliver strong front-line caregiving and family engagement, but prospective residents and families should probe operations-level safeguards—particularly fall-prevention protocols, in-room property-security measures, and the facility’s procedures for investigating and resolving serious incidents—before committing.
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Location
Royal Ann is located at 10610 SE Clay St, Portland, OR, 97216.
About Royal Ann
Royal Anne Assisted Living is a senior living community that prides itself on providing personalized care and support for its residents. Situated in a peaceful and residential neighborhood, the facility offers a warm and welcoming environment where residents can feel at home. The staff at Royal Anne Assisted Living are dedicated to ensuring the well-being of every individual in their care, offering assistance with daily tasks and activities while promoting independence and dignity.
The community at Royal Anne Assisted Living is designed to foster a sense of belonging and camaraderie among residents. With a variety of amenities and activities available, residents have plenty of opportunities to socialize, stay active, and engage in meaningful pursuits. From fitness classes and game nights to outings and events, there is always something happening at Royal Anne Assisted Living to keep residents entertained and engaged.
At Royal Anne Assisted Living, residents can expect high-quality care and attention from a team of experienced and compassionate professionals. The facility offers personalized care plans tailored to meet the unique needs and preferences of each individual, ensuring that residents receive the support they need to thrive. Whether it's assistance with medication management, personal grooming, or mobility, the staff at Royal Anne Assisted Living are committed to providing top-notch care in a safe and nurturing environment.
Overall, Royal Anne Assisted Living is a place where seniors can enjoy a fulfilling and enriching lifestyle surrounded by caring staff and fellow residents. With a focus on promoting independence, dignity, and well-being, the facility provides a supportive and nurturing environment where residents can thrive. Whether looking for assistance with daily tasks or seeking a vibrant community to call home, Royal Anne Assisted Living offers a warm and inviting place for seniors to age gracefully and enjoy their golden years.
People often ask...
Royal Ann offers competitive pricing, with rates starting at a cost of $4,845 per month.
Royal Ann offers independent living and assisted living.
The full address for this community is 10610 SE Clay St, Portland, OR 97216.
No, Royal Ann does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Investigated a financial exploitation allegation and found money stolen from a resident. The provider failed to protect the resident from financial exploitation.
Licensing—Failed to protect resident from financial exploitation
04 Mar 2026Inspection
04 Mar 2026Inspection
Found that an acuity-based staffing tool was not implemented or maintained.
Licensing—Failed to use an ABST
27 Feb 2026Inspection
27 Feb 2026Inspection
Found a failure to protect a resident from financial exploitation after $40 disappeared from their wallet.
Licensing—Failed to protect resident from financial exploitation
19 Feb 2026Inspection
19 Feb 2026Inspection
Investigated determined that a resident's $150 disappeared and protections against financial exploitation were inadequate. The incident involved theft and abuse.
Licensing—Failed to protect resident from financial exploitation
05 Feb 2026Licensure
05 Feb 2026Licensure
Found deficiencies in how medications and treatments were ordered and carried out, in PRN medication parameters, in psychotropic medication documentation, in fire drills, and in interior cleanliness and repair. The issues affected multiple residents and areas.
Determined that a resident was financially exploited and protections against exploitation were not adequate; a fine was assessed.
Licensing—Failed to protect resident from financial exploitation
21 Jan 2026Inspection
21 Jan 2026Inspection
Investigated and found that a resident's cash was taken by an unknown person, constituting financial exploitation, and protection for the resident was insufficient.
Licensing—Failed to protect resident from financial exploitation
11 Nov 2025Inspection
11 Nov 2025Inspection
Determined that a resident was financially exploited by an unknown individual and that protections to prevent exploitation were not adequate.
Licensing—Failed to protect resident from financial exploitation
05 Nov 2025Inspection
05 Nov 2025Inspection
Investigated a report of financial exploitation and determined that money disappeared from a resident's room, was taken by an unknown individual, and protection of the resident's property failed.
Licensing—Failed to protect resident from financial exploitation
02 Nov 2025Inspection
02 Nov 2025Inspection
Investigated a financial exploitation allegation and determined that a resident was financially exploited by an unknown perpetrator, with a failure to protect residents from exploitation.
Licensing—Failed to protect resident from financial exploitation
15 Oct 2025Inspection
15 Oct 2025Inspection
Found that an acuity-based staffing tool was not developed, maintained, or implemented.
Licensing—Failed to use an ABST
13 Oct 2025Inspection
13 Oct 2025Inspection
Identified a deficiency in developing, maintaining, and implementing an acuity-based staffing tool.
Licensing—Failed to use an ABST
21 Aug 2025Kitchen
21 Aug 2025Kitchen
Identified deficiencies in kitchen sanitation and food safety practices across multiple visits.
Deficiency—Inspections and Investigation: Insp Interval
02 Aug 2025Inspection
02 Aug 2025Inspection
Investigated a financial exploitation allegation and determined that a violation occurred due to failure to protect a resident from financial exploitation.
Licensing—Failed to protect resident from financial exploitation
11 Jul 2025Inspection
11 Jul 2025Inspection
Investigated the resident financial exploitation allegation and substantiated a failure to protect the resident.
Licensing—Failed to protect resident from financial exploitation
14 Apr 2025Inspection
14 Apr 2025Inspection
Investigated and found a resident was financially exploited by an unknown individual who took money from the resident's bag, violating protections against exploitation.
Licensing—Failed to protect resident from financial exploitation
26 Feb 2025Inspection
26 Feb 2025Inspection
Found that an acuity-based staffing tool was not developed, maintained, or implemented.
Licensing—Failed to use an ABST
11 Dec 2024Inspection
11 Dec 2024Inspection
Investigated and found a deficiency for failing to fully implement and update an acuity-based staffing tool.
Licensing—Failed to use an ABST
13 Nov 2024Inspection
13 Nov 2024Inspection
Investigated findings showed a resident's money and personal property went missing due to theft by an unknown person, and protection of the resident's property did not meet state rules.
Licensing—Failed to protect resident from financial exploitation
27 Sept 2024Inspection
27 Sept 2024Inspection
Investigated a financial exploitation allegation; found that money from a resident disappeared due to theft and the property was not protected.
Licensing—Failed to protect resident from financial exploitation
06 Aug 2024Abuse: Neglect
06 Aug 2024Abuse: Neglect
Investigated the allegation and found a failure to provide a safe environment, leading to multiple falls and a wrist fracture; a $250 fine was assessed.
Abuse—Failed to provide safe environment
03 Jul 2024Inspection
03 Jul 2024Inspection
Determined that an unknown person used a resident's credit card for unauthorized purchases and that protections against financial abuse were inadequate.
Licensing—Failed to protect resident from financial exploitation
02 May 2024Licensure
02 May 2024Licensure
Identified deficiencies in kitchen cleanliness, maintenance, and food storage during the initial visit; a follow-up visit determined substantial compliance with the applicable food sanitation rules.
Investigated the staffing allegation and found failures to meet residents' scheduled and unscheduled needs due to not implementing an acuity-based staffing tool.
Regulatory Action—Failed to staff as indicated by ABST
31 Oct 2022Validation
31 Oct 2022Validation
Investigated multiple deficiencies across resident evaluations, service plans, medication systems, safety devices, staffing, training, and fire safety; several areas failed to meet requirements.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Change of Condition and Monitoring
Deficiency—Systems: Tracking Control Substances
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Systems: Self-Administration of Meds
Deficiency—Restraints and Supportive Devices
Deficiency—Acuity-Based Staffing Tool
Deficiency—Training Within 30 Days: Direct Care Staff
Deficiency—Annual and Biennial Inservice For All Staff
Deficiency—Fire and Life Safety: Safety
Deficiency—Fire and Life Safety: Training For Residents
Deficiency—Inspections and Investigation: Insp Interval
28 Jun 2022Abuse: Neglect
28 Jun 2022Abuse: Neglect
Investigated a failure to properly plan care for a resident's fall risk, leading to several falls and fractures with risk of serious harm. A fine was assessed.
Abuse—Failed to properly plan care
16 Jun 2022Abuse: Neglect
16 Jun 2022Abuse: Neglect
Found neglect due to failing to seek timely medical treatment after a fall, causing prolonged discomfort. A $500 fine was assessed.
Abuse—Failed to assure timely medical treatment
26 Apr 2022Inspection
26 Apr 2022Inspection
Found that resident medical records were not kept confidential, potentially harming residents.
Licensing—Failed to assure resident rights
10 Sept 2021Inspection
10 Sept 2021Inspection
Investigated and found a deficiency for failing to document and monitor resident care interventions with weekly progress notes, including leaving a bandage on a sore for seven days.
Licensing—Failed to follow care plan
10 Sept 2021Inspection
10 Sept 2021Inspection
Investigated and found medication orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
10 Sept 2021Inspection
10 Sept 2021Inspection
Investigated and found that service plans were not updated quarterly as required by care plan rules.
Licensing—Failed to follow care plan
12 Jul 2021Abuse: Neglect
12 Jul 2021Abuse: Neglect
Found a deficiency for failing to provide a safe environment, resulting in a skin tear with potential for harm. Investigation found no wrongdoing by staff.
Abuse—Failed to provide safe environment
22 Apr 2021Inspection
22 Apr 2021Inspection
Investigated a financial exploitation incident and concluded that money was taken from a resident. Protections against financial exploitation were not provided.
Licensing—Failed to protect resident from financial exploitation
19 Jan 2021Abuse: Neglect
19 Jan 2021Abuse: Neglect
Investigated found neglect and abuse due to failing to follow the care plan, including not trimming nails and not notifying family about refusals to shower.
Abuse—Failed to follow care plan
30 Sept 2020Inspection
30 Sept 2020Inspection
Found that a resident's property was not protected from theft. The case involved unauthorized use of a stolen credit card.
Licensing—Failed to protect resident from financial exploitation
18 Sept 2020Inspection
18 Sept 2020Inspection
Investigated a complaint and found a violation for failing to protect a resident's property from theft, resulting in financial exploitation.
Licensing—Failed to protect resident from financial exploitation
04 May 2020Inspection
04 May 2020Inspection
Investigated and found that care plans were not followed, resulting in neglect and abuse and risk of harm.
Licensing—Failed to provide safe environment
22 Jan 2019Abuse: Neglect
22 Jan 2019Abuse: Neglect
Found neglect due to failure to provide basic care, resulting in physical harm.
Abuse—Failed to properly plan care
22 Jan 2019Inspection
22 Jan 2019Inspection
Found failure to report suspected abuse. A $750 fine was assessed.
Licensing—Failed to report potential or suspected abuse
01 Oct 2018Abuse: Financial abuse
01 Oct 2018Abuse: Financial abuse
Investigated allegations of financial exploitation and found neglect that created a risk of serious harm by not providing basic care.
Abuse—Failed to protect resident from financial exploitation
15 Oct 2016Abuse: Financial abuse
15 Oct 2016Abuse: Financial abuse
Investigated the allegation of not providing a safe environment and found a failure to maintain a secure environment.
Abuse—Failed to provide safe environment
08 May 2015Inspection
08 May 2015Inspection
Found PRN medication was not administered as requested.
Licensing—Failed to provide a safe medication administration system
25 Jun 2013Abuse: Financial abuse
25 Jun 2013Abuse: Financial abuse
Found that a resident's personal assets were not protected from theft. The allegation of financial exploitation was substantiated.
Abuse—Failed to protect resident from financial exploitation
01 Aug 2012Abuse: Physical Abuse
01 Aug 2012Abuse: Physical Abuse
Investigated and found a failure to protect a resident from rough treatment.
Abuse—Failed to protect resident from rough treatment
02 Dec 2011Abuse: Neglect
02 Dec 2011Abuse: Neglect
Investigated a failure to oversee and monitor change of condition; the allegation was upheld and a $300 fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
08 Jun 2011Abuse: Neglect
08 Jun 2011Abuse: Neglect
Found a failure to maintain a safe medication system.
Abuse—Failed to provide a safe medication administration system
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Royal Ann. The information above has not been verified or approved by the owner or operator. For exact information, please contact Royal Ann directly. There is no cost for this service. We are compensated by the community you select.
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