I toured and moved my mom here and I'm very pleased - the staff are amazing, genuinely caring, and work as a team to keep residents safe and engaged. The community is clean and well-maintained with great activities, good meals, helpful management, and comfortable apartments; I feel reassured and would recommend it.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
Poor family communication and unresponsiveness from some managers
Service-delivery interruptions after ownership/leadership transitions
Allegations of theft and property loss
Summary of reviews
Overall impression: Reviews for this community are polarized. Many families and residents describe a welcoming, well-kept campus with engaged staff and a robust activity calendar; however, a substantial subset of accounts raises operational concerns that appear tied to staffing, training, and management consistency. Prospective families should weigh the facility’s physical and programmatic strengths against the pattern of service and clinical variability described by others.
Care quality and clinical concerns: Several accounts describe attentive, hands-on caregiving and staff who know residents well, particularly in instances where long-tenured employees are present. Conversely, other accounts describe lapses in routine clinical care and monitoring — examples include delays in attending to personal-care needs, inconsistencies in mouth and denture care, missed meals or delayed meal delivery, and medication-administration problems. There are recurring descriptions of falls and insufficient fall-prevention practices; these concerns suggest gaps in transfer- and mobility-safety protocols and in ongoing clinical monitoring rather than isolated events.
Staffing and training: Staffing adequacy is a central theme. Positive reviews highlight compassionate, helpful caregivers and effective appointment coordination. Negative reviews consistently cite chronic understaffing, high turnover, and uneven training—particularly in the memory-care unit—leading to inconsistent day-to-day care, variability in staff conduct, and challenges in communicating resident needs. Where leadership is stable and engaged, families report better coordination; where leadership turnover or unresponsiveness occurs, families note breakdowns in follow-up and problem resolution.
Dining and activities: The community offers a wide range of activities and many reviewers praise the quality of meals, dining atmosphere, and ancillary services such as an in-house salon. These programmatic strengths contribute to social engagement and weight/stability improvements for some residents. At the same time, there are recurring complaints about dining processes (timing of meals, utensil handling, and occasional missed meals) and situations where paid services or advertised activities were not delivered consistently after operational changes.
Facilities and environment: The campus and landscaping receive frequent praise; multiple reviews reference recent renovations, bright memory-care spaces, comfortable apartments, cottages with full kitchens, and outdoor areas that support resident engagement. Counterbalancing that, there are property-maintenance concerns such as sidewalk and trip hazards, vacant rooms, and localized sanitation or odor concerns in certain rooms or common areas. These maintenance and cleanliness issues appear to vary by unit and over time.
Management, operations, and finances: Management experiences are mixed. Some families highlight clear communication, a responsive director of nursing, and efficient administrative systems. Others describe poor communication, cancelled meetings, bookkeeping inconsistencies, payment reconciliation issues with third-party payers, and service interruptions after ownership or leadership transitions. There are also allegations of theft and property loss; these are serious concerns that families should clarify with leadership and through the facility’s incident-resolution and security processes.
Notable patterns and guidance: The pattern across reviews suggests the facility offers strong environmental and programmatic assets (grounds, activities, food, and some compassionate staff) but also exhibits operational vulnerabilities driven by staffing shortages, inconsistent training, and variable management follow-through. Prospective residents and families would benefit from focused due diligence: ask about current staffing ratios and turnover, fall-prevention protocols, medication-administration safeguards, sanitation procedures, how the facility handles missing-property incidents, how paid services are guaranteed during transitions, and recent quality or survey findings. Arrange a meal visit and a tour of the memory-care neighborhood during a typical day to observe staffing levels, dining operations, and resident engagement firsthand.
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Location
Flagstone Senior Living is located at 3325 Columbia View Dr, The Dalles, OR, 97058.
About Flagstone Senior Living
Flagstone Retirement and Assisted Living offers a warm and inviting environment where residents are encouraged to enjoy life on their own terms. With rental rates beginning at $2,900 per month, residents receive a wide array of amenities such as meals, transportation, housekeeping, events, and more, all designed to promote comfort and convenience. The community at Flagstone is thoughtfully designed to help residents connect, learn, and grow every day, whether they prefer socializing with neighbors or enjoying quiet moments in a peaceful setting.
The atmosphere at Flagstone is centered on compassion, empathy, and strong support among team members and residents alike. This commitment to well-being is evident in the vibrant daily life offered at the community. Residents can look forward to chef-prepared meals, often shared with friends in an inviting dining area, making every dining experience both delicious and social. The culinary team is attentive to dietary needs and personal preferences, ensuring that each meal is enjoyable and nourishing.
Flagstone Retirement and Assisted Living has been carefully crafted to include a variety of spaces and amenities recognized as resident favorites. The Rear View Salon offers opportunities for self-care and relaxation, while the on-site Art Studio provides a creative outlet and a place to foster artistic expression. Fitness enthusiasts can make use of the Fitness Center, encouraging an active lifestyle regardless of age or ability. The walking path meanders through the beautifully landscaped grounds, offering a tranquil setting for leisurely strolls, and the community is welcoming to dog owners, allowing residents to enjoy the companionship of their beloved pets.
Residents at Flagstone can choose from a selection of thoughtfully designed floorplans to suit different lifestyles and preferences. These living spaces ensure both comfort and privacy, with each home tailored to meet individual needs. Opportunities abound to meet new friends, from group gatherings around the table for shared meals to quiet moments with a companion on a bench overlooking scenic views. At every turn, residents encounter a community defined by genuine kindness, neighborly support, and a shared commitment to well-being.
The dedicated caregiving team at Flagstone Retirement and Assisted Living contributes to an atmosphere where residents not only feel cared for but are inspired to support one another in turn. This nurturing spirit helps foster optimal health and happiness, enabling residents to thrive both physically and emotionally. With a focus on creating meaningful connections and lasting memories, Flagstone stands as a community where each person can truly feel at home.
People often ask...
Flagstone Senior Living offers competitive pricing, with rates starting at a cost of $6,749 per month.
Flagstone Senior Living offers independent living, assisted living, memory care, and continuing care retirement community.
There are 28 photos of Flagstone Senior Living on Mirador.
Yes, Flagstone Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 3325 Columbia View Dr, The Dalles, OR 97058.
No, Flagstone Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Oregon, the Department of Human Services' Aging & People with Disabilities program licenses assisted living and residential care facilities, conducting inspections, complaint investigations, and renewals.
Identified sanitation deficiencies in the kitchens and administration compliance concerns. Violations related to food sanitation and licensing requirements were noted.
Investigated multiple failures in resident rights, health services, infection control, medication management, and governance, identifying numerous deficiencies across operations, care planning, and reporting.
Deficiency—Facility Administration: Operation
Deficiency—Resident Rights and Protection - General
Deficiency—Resident Move-in & Evaluation: Res Evaluation
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Infection Prevention & Control
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Acuity Based Staffing Tool - ABST Time
Deficiency—Acuity Based Staffing Tool - Updates & Staffing Plan
Deficiency—Staffing Requirements and Training – Pre-service
Deficiency—Training Within 30 Days of Hire – Direct Care Staff
Deficiency—Annual and Biennial Inservice for All Staff
Deficiency—Fire and Life Safety: Training for Residents
02 May 2025License Condition
02 May 2025License Condition
Found violations for failing to provide a safe environment.
Regulatory Action—Failed to provide safe environment
21 Apr 2025Abuse: Neglect
21 Apr 2025Abuse: Neglect
Investigated allegations of neglect related to fall prevention; found inadequate fall-risk care planning and interventions after multiple falls, with a fine assessed.
Abuse—Failed to properly plan care
16 Apr 2025Licensure
16 Apr 2025Licensure
Identified multiple deficiencies in infection control, resident safety training, privacy, and staff training.
Deficiency—Infection Prevention & Control
Deficiency—Fire and Life Safety: Training for Residents
Deficiency—Individual Privacy: Own Unit
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
27 Mar 2025Abuse: Neglect
27 Mar 2025Abuse: Neglect
Determined abuse by neglect occurred due to failure to provide a safe environment for a resident. Unreasonable discomfort resulted.
Abuse—Failed to provide safe environment
18 Dec 2024Complaint
18 Dec 2024Complaint
Found that an acuity-based staffing tool was not fully implemented or updated. Multiple resident profiles had not been updated in the last quarter.
Deficiency—Acuity Based Staffing Tool - Updates & Plan
18 Dec 2024Abuse: Neglect
18 Dec 2024Abuse: Neglect
Investigated abuse by neglect due to lack of supervision, resulting in a resident being grabbed and hurt while no staff were assigned to supervise at the time.
Abuse—Failed to provide safe environment
09 Dec 2024Inspection
09 Dec 2024Inspection
Found a safety deficiency in medication administration related to failure to administer medication as ordered.
Licensing—Failed to administer medication as ordered
30 Nov 2024Inspection
30 Nov 2024Inspection
Investigated a medication administration failure and identified rule violations with potential for harm.
Licensing—Failed to administer medication as ordered
25 Nov 2024Inspection
25 Nov 2024Inspection
Investigated and found a violation related to updating the Acuity-Based Staffing Tool to reflect resident care needs. Inconsistencies were identified between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
22 Nov 2024Inspection
22 Nov 2024Inspection
Identified a violation due to an outdated ABST not reflecting resident needs, with inconsistencies between roster, care plans, and ABST data.
Licensing—Failed to use an ABST
20 Sept 2024Inspection
20 Sept 2024Inspection
Identified deficiencies due to an outdated ABST not reflecting resident needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
31 Aug 2024Inspection
31 Aug 2024Inspection
Investigated a licensing allegation and found that the Acuity-Based Staffing Tool was not updated to reflect resident care needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
28 Aug 2024Kitchen
28 Aug 2024Kitchen
Found extensive cleaning and repair deficiencies in the kitchen and related areas, indicating noncompliance with food sanitation requirements.
Found extensive cleanliness and repair deficiencies in the kitchen and related areas, violating food sanitation rules, and administration compliance failures regarding licensing rules.
Determined that the Acuity-Based Staffing Tool was not updated to reflect resident needs, with inconsistencies between the roster, care plans, and ABST data.
Licensing—Failed to use an ABST
30 Jul 2024Abuse: Neglect
30 Jul 2024Abuse: Neglect
Found a deficiency for failing to provide a safe medication administration system, resulting in a $500 fine.
Abuse—Failed to provide a safe medication administration system
24 Jun 2024Abuse: Neglect
24 Jun 2024Abuse: Neglect
Investigated an allegation of failure to follow the care plan for Geri-sleeves, resulting in a skin tear. A $500 fine was assessed.
Abuse—Failed to follow care plan
31 May 2024Inspection
31 May 2024Inspection
Found that the Acuity-Based Staffing Tool (ABST) evaluation was not updated and reviewed quarterly for each resident as required.
Licensing—Failed to update staffing plan based on ABST
21 May 2024Inspection
21 May 2024Inspection
Found violations for unsafe medication administration, including half-dosing of pain medication and gaps in the medication system and staff training.
Licensing—Failed to provide a safe medication administration system
27 Apr 2024Inspection
27 Apr 2024Inspection
Found a deficiency in the medication administration system that did not ensure meds were given as ordered, though no harm occurred to the resident.
Licensing—Failed to provide a safe medication administration system
25 Apr 2024Inspection
25 Apr 2024Inspection
Found a violation for not providing a safe medication administration system, with no harm to the resident.
Licensing—Failed to provide a safe medication administration system
16 Apr 2024Abuse: Neglect
16 Apr 2024Abuse: Neglect
Found failure to properly plan care for safety, leading to two wheelchair-related falls with injuries.
Abuse—Failed to properly plan care
15 Apr 2024Inspection
15 Apr 2024Inspection
Found ABST evaluations were not updated quarterly for each resident, leading to a licensing violation.
Licensing—Failed to update staffing plan based on ABST
08 Apr 2024Abuse: Neglect
08 Apr 2024Abuse: Neglect
Found inadequate supervision that allowed an individual to elope from the secured area, placing them at risk of harm. The finding notes abuse and neglect and a sanction was imposed.
Abuse—Failed to provide safe environment
04 Apr 2024Inspection
04 Apr 2024Inspection
Found a deficiency in the medication administration system that could lead to improper administration of a resident's medication.
Licensing—Failed to provide a safe medication administration system
19 Mar 2024Abuse: Neglect
19 Mar 2024Abuse: Neglect
Investigated allegations found a failure to provide a safe medication administration system, resulting in missed medications and risk of serious harm.
Abuse—Failed to provide a safe medication administration system
19 Mar 2024Inspection
19 Mar 2024Inspection
Determined that a safe medication administration system was not provided as ordered, indicating a deficiency.
Licensing—Failed to provide a safe medication administration system
08 Mar 2024Abuse: Neglect
08 Mar 2024Abuse: Neglect
Investigated found a resident on the floor with dried feces; oversight failed to monitor change of condition and update the care plan, placing the resident at risk for harm, and a fine was assessed.
Abuse—Failed to provide oversight and monitoring of change of condition
19 Feb 2024Inspection
19 Feb 2024Inspection
Investigated the allegation of a missing safe medication administration system and found the system was not provided as ordered, risking harm.
Licensing—Failed to provide a safe medication administration system
10 Feb 2024Inspection
10 Feb 2024Inspection
Found a failure to provide a safe medication administration system, risking harm to a resident.
Licensing—Failed to provide a safe medication administration system
31 Jan 2024License Condition
31 Jan 2024License Condition
Determined that the provider failed to provide a safe environment, placing residents at risk and prompting a license condition.
Regulatory Action—Failed to provide safe environment
12 Jan 2024Inspection
12 Jan 2024Inspection
Found a violation for failing to update and review ABST evaluations quarterly for each resident.
Licensing—Failed to update staffing plan based on ABST
11 Jan 2024Inspection
11 Jan 2024Inspection
Investigated the allegation and determined that emotional abuse and neglect occurred, violating state rules.
Licensing—Failed to protect resident from mental or emotional abuse
03 Jan 2024Inspection
03 Jan 2024Inspection
Investigated a complaint and found that a call system delay resulted in a 90-minute response to a resident's call light, placing the resident at risk of harm.
Licensing—Failed to provide service
21 Dec 2023Inspection
21 Dec 2023Inspection
Investigated a complaint alleging failure to protect a resident from physical abuse; found that a staff member used excessive force during transfers and did not stop after the resident expressed pain, constituting neglect and abuse.
Licensing—Failed to protect resident from physical abuse
07 Dec 2023Inspection
07 Dec 2023Inspection
Investigated and found that a staff member physically abused a resident on two occasions and failed to protect the resident from emotional abuse, constituting neglect of care.
Licensing—Failed to protect resident from mental or emotional abuse
20 Nov 2023Abuse: Neglect
20 Nov 2023Abuse: Neglect
Found failure to follow the resident's care plan for showers, resulting in about five showers and loss of dignity; a fine was assessed.
Abuse—Failed to follow care plan
06 Oct 2023Inspection
06 Oct 2023Inspection
Investigated the complaint and found a failure to timely respond to transfer assistance, creating risk of harm.
Licensing—Failed to provide service
28 Jul 2023Inspection
28 Jul 2023Inspection
Found inconsistencies between the resident roster, care plans, and the Acuity-Based Staffing Tool data, indicating a deficiency in staffing data accuracy due to an outdated ABST.
Licensing—Failed to use an ABST
21 Jun 2023Inspection
21 Jun 2023Inspection
Investigated an allegation of improper care planning; the falls-related claim was not substantiated, but there was a service plan update deficiency.
Licensing—Failed to properly plan care
01 Feb 2023Inspection
01 Feb 2023Inspection
Found a failure to submit timely or adequate staffing documentation and to report weekly vaccination data for residents and staff; a $7500 fine was assessed.
Licensing—Failed to submit timely or adequate staffing documentation
18 Jan 2023Inspection
18 Jan 2023Inspection
Found failure to submit timely weekly reporting of vaccinated individuals, residents, and staff to the proper authority for December 2022, with a subsequent fine assessed.
Licensing—Failed to submit timely or adequate staffing documentation
16 Nov 2022Abuse: Neglect
16 Nov 2022Abuse: Neglect
Found neglect and abuse due to failure to follow the care plan and provide supervision, resulting in injury to a resident and destruction of a room; a $500 fine was assessed.
Abuse—Failed to properly plan care
28 Sept 2022Abuse: Neglect
28 Sept 2022Abuse: Neglect
Found failure to provide a safe medication administration system, with multiple injectable medication errors risking serious harm.
Abuse—Failed to provide a safe medication administration system
01 Sept 2022Inspection
01 Sept 2022Inspection
Found a violation for failing to submit timely weekly reporting of vaccinated individuals, residents, and staff to the proper authority. The finding covered August 2022.
Licensing—Failed to submit timely or adequate staffing documentation
29 Aug 2022Validation
29 Aug 2022Validation
Found numerous deficiencies across administration, resident care, medications, safety, and staffing, including several repeat citations from prior inspections.
Deficiency—Resident Move-In and Eval: Res Evaluation
Deficiency—Service Plan: General
Deficiency—Service Plan: Service Planning Team
Deficiency—Change of Condition and Monitoring
Deficiency—Resident Health Services
Deficiency—Rn Delegation and Teaching
Deficiency—Systems: Medications and Treatments
Deficiency—Systems: Treatment Orders
Deficiency—Systems: Medication Administration
Deficiency—Administrator Qualification and Requirements
Deficiency—Fire and Life Safety: Safety
Deficiency—Inspections and Investigation: Insp Interval
Deficiency—General Building Exterior
Deficiency—Doors, Walls, Elevators, Odors
Deficiency—Resident Units
Deficiency—Housekeeping and Laundry
Deficiency—Heating and Ventilation
Deficiency—Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable
Deficiency—Administration Compliance
Deficiency—Staff Training Requirements
Deficiency—Compliance With Rules Health Care
Deficiency—Nutrition and Hydration
Deficiency—Activities
Deficiency—Behavior
Deficiency—Outside Area
Deficiency—Secure Outdoor Recreation Area
Deficiency—Resident Rooms
08 Jun 2022Inspection
08 Jun 2022Inspection
Found that a resident was not protected from financial exploitation, and two rings disappeared during hospitalization, suggesting theft. The finding noted abuse/neglect related to financial exploitation under state rules.
Licensing—Failed to protect resident from financial exploitation
16 Mar 2022Inspection
16 Mar 2022Inspection
Found a violation for failing to protect a resident from financial exploitation.
Licensing—Failed to protect resident from financial exploitation
15 Mar 2022Inspection
15 Mar 2022Inspection
Found a violation for failing to protect a resident from financial exploitation after a wallet with $1,000 disappeared.
Licensing—Failed to protect resident from financial exploitation
11 Apr 2021Inspection
11 Apr 2021Inspection
Investigated a financial exploitation case and found that a resident was not protected. Two rings were missing after discharge.
Licensing—Failed to protect resident from financial exploitation
30 Mar 2021Abuse: Neglect
30 Mar 2021Abuse: Neglect
Investigated and found failure to provide a safe environment, resulting in a fall and fracture. A $169 fine was assessed.
Abuse—Failed to provide safe environment
16 Mar 2021Inspection
16 Mar 2021Inspection
Found that medication orders were not carried out as prescribed, with residents receiving medications late.
Licensing—Failed to administer medication as ordered
07 Mar 2021Inspection
07 Mar 2021Inspection
Found that a staff member verbally abused a resident and the facility failed to protect the resident from verbal/emotional abuse and neglect of care.
Licensing—Failed to protect resident from verbal abuse
25 Dec 2020Abuse: Neglect
25 Dec 2020Abuse: Neglect
Investigated and found a deficiency in safe medication administration that left a resident at risk due to not receiving scheduled pain medication.
Abuse—Failed to provide a safe medication administration system
23 Nov 2020Inspection
23 Nov 2020Inspection
Investigated an allegation of not administering medications as ordered and confirmed the orders were not carried out as prescribed.
Licensing—Failed to administer medication as ordered
16 Nov 2020Inspection
16 Nov 2020Inspection
Investigated an allegation of unsafe medication management and verified a deficiency in the safe medication administration system.
Licensing—Failed to provide a safe medication administration system
20 Feb 2020Abuse: Neglect
20 Feb 2020Abuse: Neglect
Found abuse and neglect due to failure to provide a safe environment. A resident was punched in the forehead during a dispute over a walker.
Abuse—Failed to provide safe environment
15 Feb 2020Inspection
15 Feb 2020Inspection
Investigated unsafe medication administration that led to a resident receiving the wrong medication and requiring hospital evaluation. Found neglect and violations of resident rights due to an unsafe medication system.
Licensing—Failed to provide a safe medication administration system
19 Nov 2019Abuse: Neglect
19 Nov 2019Abuse: Neglect
Investigated a resident-to-resident incident and found failure to provide a safe environment that constitutes abuse and neglect.
Abuse—Failed to provide safe environment
13 Oct 2019Abuse: Neglect
13 Oct 2019Abuse: Neglect
Investigated found evidence of abuse/neglect by a staff member toward a resident, resulting in a $225 fine.
Abuse—Failed to protect resident from physical abuse
11 Oct 2019Abuse: Neglect
11 Oct 2019Abuse: Neglect
Found a neglect/abuse violation due to failing to provide a safe environment and not following the care plan, resulting in a $338 fine.
Abuse—Failed to provide safe environment
09 Oct 2019Abuse: Neglect
09 Oct 2019Abuse: Neglect
Found a failure to provide a safe environment that resulted in abuse and neglect, with a $338 fine assessed.
Abuse—Failed to provide safe environment
09 Oct 2019Abuse: Neglect
09 Oct 2019Abuse: Neglect
Found a failure to provide a safe environment that led to resident-to-resident aggression and harm.
Abuse—Failed to provide safe environment
09 Oct 2019Abuse: Neglect
09 Oct 2019Abuse: Neglect
Investigated a resident safety allegation and found a staff member grabbed a resident's hair and pulled, causing distress and a failure to provide a safe environment. The finding was classified as abuse and neglect with a $338 fine assessed.
Abuse—Failed to provide safe environment
22 Apr 2019Abuse: Neglect
22 Apr 2019Abuse: Neglect
Investigated an allegation of neglect due to failing to respond to a resident's changing condition. A $375 fine was assessed.
Abuse—Failed to intervene when resident's condition changed
19 Oct 2018Abuse: Neglect
19 Oct 2018Abuse: Neglect
Investigated the allegation of neglect for failing to follow the care plan. Findings indicate neglect and a $338 fine was assessed.
Abuse—Failed to follow care plan
17 Sept 2018Abuse: Financial abuse
17 Sept 2018Abuse: Financial abuse
Found financial exploitation through unexplained loss of medications that had been discontinued.
Abuse—Failed to administer medication as ordered
23 Aug 2018Inspection
23 Aug 2018Inspection
Found failure to report suspected abuse and assessed a $750 fine.
Licensing—Failed to report potential or suspected abuse
23 Aug 2018Abuse: Neglect
23 Aug 2018Abuse: Neglect
Cited neglect for failing to provide a safe environment, resulting in a skin tear from improper lifting; a $250 fine assessed.
Abuse—Failed to provide safe environment
28 May 2018Inspection
28 May 2018Inspection
Investigated a licensing allegation and found failure to prevent a resident-to-resident altercation.
Licensing—Failed to follow care plan
27 Apr 2018Inspection
27 Apr 2018Inspection
Determined that the allegation of failing to follow the care plan and failing to prevent a resident-to-resident altercation were sustained, and assessed a $500 fine.
Licensing—Failed to follow care plan
15 Nov 2017Inspection
15 Nov 2017Inspection
Concluded that a safe environment was not provided, resulting in a resident-on-resident physical altercation.
Licensing—Failed to provide safe environment
08 Nov 2017Inspection
08 Nov 2017Inspection
Found a licensing violation for failing to provide a safe environment, resulting in a physical altercation with no injuries. A $300 fine was assessed.
Licensing—Failed to provide safe environment
15 Oct 2017Inspection
15 Oct 2017Inspection
Found a safety violation from failure to provide a safe environment, resulting in a resident-to-resident incident.
Licensing—Failed to provide safe environment
06 Oct 2017Abuse: Neglect
06 Oct 2017Abuse: Neglect
Identified neglect due to a physical resident-to-resident altercation.
Abuse—Failed to provide safe environment
18 Aug 2017Inspection
18 Aug 2017Inspection
Found a failure to provide a safe environment. A $300 fine was assessed.
Licensing—Failed to provide safe environment
08 Aug 2017Abuse: Neglect
08 Aug 2017Abuse: Neglect
Investigated the allegation of neglect and found that a safe environment was not provided.
Abuse—Failed to provide safe environment
09 Jul 2017Inspection
09 Jul 2017Inspection
Investigated the allegation of neglect due to resident-on-resident altercations and found a licensing violation for failing to provide a safe environment.
Licensing—Failed to provide safe environment
27 Apr 2017Inspection
27 Apr 2017Inspection
Investigated a complaint about gifts or money from residents and found a deficiency in policy development on employees not receiving gifts from residents.
Licensing—Failed to provide service
21 Mar 2017Inspection
21 Mar 2017Inspection
Investigated a complaint and found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
09 Mar 2017Inspection
09 Mar 2017Inspection
Found failure to provide a safe environment, resulting in a $300 fine.
Licensing—Failed to provide safe environment
27 Feb 2017Inspection
27 Feb 2017Inspection
Found a failure to provide a safe environment.
Licensing—Failed to provide safe environment
21 Feb 2017Inspection
21 Feb 2017Inspection
Found a failure to provide a safe environment that led to a resident-to-resident altercation.
Licensing—Failed to provide safe environment
13 Feb 2017Inspection
13 Feb 2017Inspection
Investigated the allegation and substantiated neglect related to a safe environment, including an unreported fall and injury.
Licensing—Failed to provide safe environment
02 Dec 2016Abuse: Verbal/Mental abuse
02 Dec 2016Abuse: Verbal/Mental abuse
Investigated an allegation of verbal/mental abuse and found that residents were verbally abused by staff.
Abuse—Failed to protect resident from verbal abuse
02 Dec 2016Abuse: Physical Abuse
02 Dec 2016Abuse: Physical Abuse
Determined abuse occurred involving staff and that residents were not protected from rough treatment.
Abuse—Failed to protect resident from rough treatment
14 Mar 2016Inspection
14 Mar 2016Inspection
Investigated an allegation of failing to maintain a functional door alarm or call system. Found failure to provide a call system connecting residents' units to care staff.
Licensing—Failed to maintain functional door alarm or call system
11 Mar 2015Abuse: Financial abuse
11 Mar 2015Abuse: Financial abuse
Investigated the financial abuse allegation and found a safety failure to protect a resident from theft.
Abuse—Failed to provide safe environment
05 Feb 2015Abuse: Neglect
05 Feb 2015Abuse: Neglect
Found deficiencies in basic care, including failure to administer ordered medication.
Abuse—Failed to administer ordered medication
21 Jan 2015Abuse: Neglect
21 Jan 2015Abuse: Neglect
Found that the allegation that staff failed to address a resident's behavior led to violations of multiple rules protecting residents.
Abuse—Failed to address resident's behavior
09 Sept 2014Inspection
09 Sept 2014Inspection
Found that residents were not protected, indicating a failure to provide a safe environment.
Licensing—Failed to provide safe environment
30 Aug 2014Abuse: Verbal/Mental abuse
30 Aug 2014Abuse: Verbal/Mental abuse
Found deficiencies for failing to protect residents from verbal/mental abuse.
Abuse—Failed to protect resident from mental or emotional abuse
09 Aug 2014Inspection
09 Aug 2014Inspection
Found deficiencies related to protecting residents.
Licensing—Failed to assure resident rights
05 Jun 2013Abuse: Neglect
05 Jun 2013Abuse: Neglect
Found a failure to maintain a safe medication administration system.
Abuse—Failed to have medication available
18 May 2013Abuse: Sexual abuse
18 May 2013Abuse: Sexual abuse
Investigated an allegation of sexual abuse and found a failure to protect residents, with a $2,500 fine assessed.
Abuse—Failed to protect resident from inappropriate sexual contact
05 Mar 2013Inspection
05 Mar 2013Inspection
Substantiated a medication-record-keeping violation. Blood glucose data were not recorded accurately.
Licensing—Failed to keep medication record current or accurate
05 Mar 2013Abuse: Neglect
05 Mar 2013Abuse: Neglect
Found inadequate care, including failure to administer ordered medication.
Abuse—Failed to administer ordered medication
03 Jan 2013Inspection
03 Jan 2013Inspection
Investigated an allegation of unsafe medication administration and failure to protect a resident. Identified deficiencies related to medication safety and resident protection.
Licensing—Failed to provide a safe medication administration system
05 Sept 2012Abuse: Neglect
05 Sept 2012Abuse: Neglect
Investigated an abuse/neglect allegation; found a failure to provide adequate care and assessed a $300 fine.
Abuse—Failed to follow care plan
19 Sept 2010Abuse: Neglect
19 Sept 2010Abuse: Neglect
Investigated an abuse/neglect allegation and found resident safety was not ensured.
Abuse—Failed to provide safe environment
03 Aug 2010Abuse: Neglect
03 Aug 2010Abuse: Neglect
Found that the provider failed to provide appropriate care, with minor harm or potential for moderate harm.
Abuse—Failed to provide service
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Flagstone Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Flagstone Senior Living directly. There is no cost for this service. We are compensated by the community you select.
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