Pricing ranges from
    $5,995 – 8,000/month

    Symphony Square

    35 Old Lancaster Rd, Bala Cynwyd, PA, 19004
    • Independent living
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    4.0

    Beautiful community; caution for memory-care

    I found Symphony Square to be a beautiful, hotel-like community with great food, lots of activities and many genuinely caring staff (Theresa and others stood out) who made families feel supported. However, I also heard serious, repeated concerns about understaffing, poor oversight/communication and lapses in care in memory care-odors, residents left soiled, bruises, falls and at least one incident of neglect. Overall: excellent for active assisted living; be cautious about memory/dementia care until staffing, training and supervision are fixed.

    Pricing

    $5,995+/moStudioAssisted Living
    $6,995+/mo1 BedroomAssisted Living
    $8,000+/mo2 BedroomAssisted Living
    $7,250+/moSemi-privateMemory Care

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space
    • Small library

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    4.42 · 101 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.4
    • Staff

      4.5
    • Meals

      4.0
    • Amenities

      4.2
    • Value

      2.3

    Location

    Map showing location of Symphony Square

    About Symphony Square

    Symphony Square sits in the suburban area of Bala Cynwyd in Lower Merion and offers a range of senior living options, including independent living, assisted living, memory care for Alzheimer's and dementia, skilled nursing, and even home care for those who want to remain at home but need help. The community has a personal care program with assistance for things like bathing, dressing, toileting, and medication management, and there are regular health evaluations to make sure care plans fit each resident's needs, plus there's a nurse on staff part time, and someone is on-site 24 hours a day for safety and support. Food gets prepared fresh by chefs and served three times a day in a dining room, with meal assistance and adaptive equipment for those who need it, and people say the food is pretty good, with a focus on nutrition and choice, and there's a lot of attention to making meals enjoyable. Apartments include safety features like emergency alert systems and options for kitchenettes and private bathrooms, and there's regular housekeeping, laundry, and linen service so folks don't have to worry so much about chores, which helps keep things comfortable and easy to manage.

    Symphony Square offers many programs and activities, including exercise classes, painting, yoga for balance, chef demonstrations, and outings for shopping, appointments, and other trips, which gives residents opportunities to stay social and active or relax in common rooms with Wi-Fi, and there's a beauty salon for hair and grooming needs. There's an on-site memory care unit geared toward reducing confusion and helping keep residents safe through routine and structure, and a range of therapies are available, including physical, speech, occupational, and respiratory therapy. The staff is described as friendly, caring, and there for companionship or to help folks to meals and events, and there's a focus on keeping a family-like atmosphere and supporting everyone's safety with things like medication reminders, weight monitoring (if a doctor says it's needed), and help with fall risks or mobility concerns. Awards like Best of Senior Living and Most Friendly recognize the quality of care and positive atmosphere, but it's still good for people to tour the place, either in person or online, to get their own sense of things.

    People at Symphony Square have options for different care levels, including short-term respite care or staying in a residential care home setting with live-in caregivers, and while pets are allowed, the community doesn't accept cats or small dogs, which is worth noting for anyone with animals. The starting price for assisted living is around $6,300 and memory care starts at $7,825, with state licensing for safety and oversight. The campus is close to parks, shopping, medical offices, religious centers, and community facilities, so there are chances to stay connected with the surrounding area. Everything is designed with a focus on wellbeing, engagement, dining, and safety, and the goal remains to create a maintenance-free, safe, and vibrant environment for seniors needing various types of support or wishing for an active group lifestyle.

    About Elegance Living

    Symphony Square is managed by Elegance Living.

    Founded as the operating arm of Capital Health Group (established 2006) by Ken Assiran and Jack Dwyer, Elegance Living is headquartered in Baltimore, Maryland. Operating across multiple states, they manage assisted living, memory care, and independent living communities serving over 10,000 families.

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