Homewood Living Plum Creek

    425 Westminster Ave, Hanover, PA 17331
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Immaculate campus, excellent dementia care

    My wife lived here for three years and I'm very pleased. The campus is immaculate and resort-like - hotel-style rooms and cottages, restaurant dining, lovely grounds and an extraordinary chapel. Staff are caring, responsive and excellent in memory-care/dementia and rehab services; activities, personalized spaces and continuum-of-care options are plentiful. It's not cheap, but the quality of care, amenities and attentive team make it worth considering.

    Loved one of resident
    Jul 2026

    Schedule a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.63·(54)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.5
    • Meals

      4.5
    • Amenities

      3.9
    • Value

      2.6

    Pros

    • Robust activities and events program
    • Skilled nursing and therapy services
    • Continuum of care from independent living to skilled nursing
    • High care-to-resident staffing levels
    • Restaurant-style dining with varied menu options
    • Clean, well-maintained facilities and grounds
    • Private and cottage-style housing options
    • Hotel-like accommodations and single-room availability
    • Accessible rehabilitation (PT/OT) facilities
    • Active chapel and spiritual services
    • Personalized resident rooms and décor flexibility
    • Assistance with insurance and financial counseling
    • Resort-style amenities (pool, exercise room, library)
    • Long-established continuing-care community

    Cons

    • Single-elevator dependency and limited vertical-transport redundancy
    • Premium pricing and overall high cost of residency
    • Variable medication-administration and medication-management processes
    • Care-continuity gaps related to insurance and discharge decisions
    • Inconsistent direct nursing engagement in some units
    • Capacity constraints and waiting lists for desirable unit types
    • Smaller room sizes in select apartment/room types
    • Occasional diet/allergy management errors
    • Restrictive memory-care interaction policies

    Summary of reviews

    Homewood Living Plum Creek shows many strengths typical of an established continuing-care retirement community. The campus, grounds and common areas are frequently described as clean, well-maintained and resort-like, with amenities such as a chapel, pool, fitness spaces, library and restaurant-style dining. Housing options range from independent villas and cottages to single rooms and skilled-nursing suites, and reviewers commonly note the ability to personalize resident spaces and bring familiar furnishings.

    Clinical care and therapy services are a prominent positive: reviewers emphasize skilled nursing teams, a strong rehabilitation program (PT/OT), and a high care-to-resident ratio that supports continuous medical oversight. The community’s continuum-of-care model — from independent living through higher-acuity care — is cited as a useful feature for residents who expect changing needs over time. Staff are generally portrayed as professional, responsive and accommodating; specific praise is given to activities coordinators, dining staff, and nightshift dementia teams in some accounts.

    Dining and social programming are consistent strengths. The dining rooms are described as restaurant-like with varied menus and a la carte options, and numerous activities (crafts, games, concerts, worship services and outings) contribute to an active social environment. Spiritual services and regular religious programming are regularly available and valued by residents. Reviewers also note administrative supports such as Medicare paperwork help and benevolent-fund resources.

    Notable operational patterns and concerns emerge alongside the positives. The community operates at a premium price point, and cost is consistently identified as a significant factor for prospective residents. Physical-plant limitations include reliance on a single elevator in some areas, which has led to service interruptions; this highlights a vulnerability for residents with mobility limitations. Several comments indicate variability in direct nursing engagement in certain units and occasional gaps in medication-administration practices, including challenges with specific medication instructions. Family members also raised concerns about care-continuity when insurance or asset limits influence discharge or placement decisions.

    Other practical considerations mentioned by reviewers include constrained availability for preferred unit types (waiting lists and capacity changes during renovations), smaller room footprints in some apartment or room categories, and sporadic diet/allergy administration errors. Some family members characterized the memory-care environment as comparatively restrictive in terms of interactive expectations, which may matter to families seeking a more activity-focused dementia program.

    Overall, Homewood Living Plum Creek appears to offer high-quality amenities, strong rehabilitation and nursing resources, and an active, well-maintained campus, at a premium price. Prospective residents and families should weigh the community’s strengths in care continuity and programming against practical factors such as cost, unit availability, elevator redundancy, and the facility’s medication- and discharge-planning practices. Visiting in person, confirming current staffing and medication protocols, and reviewing contract/insurance implications are recommended steps prior to committing.

    Reviews written on Mirador

    We have no reviews to show about Homewood Living Plum Creek.

    Help other families by writing a review about your experience with this community.

    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Homewood Living Plum Creek

    Homewood Living Plum Creek is located at 425 Westminster Ave, Hanover, PA, 17331.

    About Homewood Living Plum Creek

    Homewood at Plum Creek is a premier senior living community known for providing an exceptional standard of care and a vibrant retirement lifestyle. Set within a beautifully landscaped environment, the community offers residents the opportunity to enjoy retirement living at its finest, emphasizing comfort, convenience, and a maintenance-free lifestyle. Residents are free to spend their time doing the things they love, thanks to a comprehensive approach that removes daily upkeep from their list of worries. The villas overlook a scenic lake, offering serene views and contributing to the tranquil atmosphere that defines the community.

    For residents requiring medical attention or additional support, Homewood at Plum Creek features the Sandra L. Fair Healthcare Center. This center provides several levels of care, ensuring individuals receive precisely what they need, from skilled nursing to personal care services. Compassionate and highly qualified nurses are present around the clock to attend to any medical needs. The community is proud of its status as one of Pennsylvania’s top 5-star rated nursing homes, reflecting a strong commitment to quality and well-being. The combination of advanced healthcare services and personalized care means that residents can relax and feel secure, knowing that skilled help is always available if required.

    Rehabilitation services at Homewood at Plum Creek are robust and thoughtfully designed. The newly renovated Plum Court, part of the Care Central Healthcare Center, stands as a central hub for those needing short-term rehabilitation. Whether recovering from surgery, a stroke, or a hip or knee replacement, residents benefit from targeted occupational, physical, and speech pathology therapies. With these amenities, individuals can regain their strength and independence in a supportive environment designed to promote recovery and comfort.

    The independent living options at Homewood at Plum Creek also encourage an active and fulfilling lifestyle. The community offers numerous opportunities for residents to engage in enriching activities, such as Tai Chi, which is described as an ever-evolving journey of discovery. This reflects the broader ethos of Homewood at Plum Creek: to create a dynamic, engaging environment where residents can continue to learn, grow, and enjoy new experiences. The dedication to a maintenance-free way of life, combined with personalized care and a continuum of healthcare services, positions Homewood at Plum Creek as a leading destination for senior living in the region.

    People often ask...

    Homewood Living Plum Creek offers independent living, assisted living, memory care, continuing care retirement community, and skilled nursing.

    There are 24 photos of Homewood Living Plum Creek on Mirador.

    Yes, Homewood Living Plum Creek allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 425 Westminster Ave, Hanover, PA 17331.

    No, Homewood Living Plum Creek does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number358910
    Facility typeFull
    License classLicensed
    Capacity149 residents
    LicenseeHOMEWOOD LIVING PLUM CREEK, INC.
    Care servedPersonal Care Homes
    EffectiveJuly 17th, 2025
    ExpiresJuly 9th, 2026
    Special certificationSpecial Care Unit (capacity 12)
    View the official license record

    Inspection Reports

    26

    Reports

    2

    Type A Citations

    0

    Type B Citations

    0

    Complaints

    16

    Years

    19 Feb 2025Inspection
    Identified deficiencies related to confidentiality of resident records, locking poisonous materials, and assessing residents' ability to self-administer medications.
    • 2600.17Confidentiality of Records
    • 2600.82cLocking Poisonous Materials
    • 2600.181cSelf-administration
    09 Apr 2024Inspection
    Identified deficiencies in medical evaluation documentation, including inconsistent mobility assessments, and improper use of correction fluids on incident reports.
    • Type A141.aMedical Evaluation Information
    • Type A251.bRecord Entries Legible
    05 May 2023Inspection
    Found no deficiencies.
    20 Dec 2022Inspection
    Identified several safety and medication-management deficiencies. Issues included uncovered trash receptacles, lint in dryers, unsecured medications, expired medications, and incomplete self-administration documentation.
    • 2600. 85.d.Trash Receptacles
    • 2600. 105.g.Lint Removal and Duct Cleaning
    • 2600. 183.b.Meds and Syringes Locked
    • 2600. 183.f.Discontinued Medications
    • 2600. 184.a.Resident's Meds Labeled
    • 2600. 227.e.Self Administer Medication
    • 2600. 227.g.Support Plan Signatures
    22 Dec 2021Inspection
    Identified no regulatory citations.
    30 Jun 2021Inspection
    Granted a regular license to operate a personal care home at the specified address, including a 12-person secure dementia unit, for a one-year term ending July 9, 2022.
    20 Apr 2021Inspection
    Determined that compliance was achieved and ongoing compliance must be maintained.
    01 Jun 2020Inspection
    Found no deficiencies. Inspections conducted on 2020-06-01 identified no regulatory citations.
    05 May 2020Inspection
    Granted a regular license to operate a personal care home at the specified location, including a dementia care unit, for a one-year term.
    24 Apr 2019Inspection
    Found no deficiencies.
    28 Mar 2019Inspection
    Issued a regular license renewal for a personal care home, authorizing care for up to 149 residents and a dementia care unit. The license is valid from July 9, 2019 through July 9, 2020.
    25 Apr 2018Inspection
    Found no deficiencies.
    06 Apr 2018Inspection
    Granted a regular license renewal after the renewal application, authorizing operation of the facility. The action followed the submitted renewal documentation.
    03 May 2017Inspection
    Found no deficiencies after licensing inspections.
    28 Mar 2017Inspection
    Renewed the license to operate a personal care home and issued a regular license.
    16 Sept 2016Inspection
    Increased the secured dementia care unit licensed capacity to 12 and issued a revised license.
    12 May 2016Inspection
    Determined to be in compliance with the applicable licensing requirements following inspections conducted on May 12 and May 13, 2016.
    29 Apr 2015Inspection
    Authorized renewal and issued a regular license after confirming compliance.
    06 Apr 2015Inspection
    Identified deficiencies in direct-care staff training completion and required hiring documentation.
    • 55 Pa Code Chapter 2600Direct care staff training and hiring documentation
    27 Mar 2015Inspection
    Identified deficiencies in residents' assessments and support plans that failed to document needs for medical, dental, vision, hearing, and mental health services or referrals.
    • 55 Pa. Code § 2600Regulation 55 Pa.Code §2600
    • 55 Pa. Code § 2600Regulation 55 Pa.Code §2600
    • 55 Pa. Code § 2600Regulation 55 Pa.Code §2600
    30 May 2014Inspection
    Granted renewal of license to operate a Personal Care Home; an onsite inspection will occur within the next twelve months.
    31 Mar 2014Inspection
    Determined compliance with the applicable rules and that the regular license remained in good standing.
    08 Apr 2013Inspection
    Found deficiencies in annual fire safety inspection, irregular fire drills, and lacking documentation of residents’ ability to self-administer medications.
    • 2600.132(b)Fire safety inspection and drills - annual requirement
    • 2600.132(g)Fire drills - different days/times and not held when staff present or attendance low
    • 2600.227(e)Documentation of resident self-administration of medications
    15 Mar 2012Inspection
    Granted a regular license after determining compliance with the applicable regulations.
    22 Apr 2011Inspection
    Concluded the site met requirements for personal care homes and issued a regular license.
    27 Apr 2010Inspection
    Investigated deficiencies showed wandering episodes for resident #1 were not documented in the current care plan, and related progress notes were not reflected in the plan of care.
    • 55 Pa.Code § 2600Regulation
    • 55 Pa.Code § 2600Regulation

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Homewood Living Plum Creek. The information above has not been verified or approved by the owner or operator. For exact information, please contact Homewood Living Plum Creek directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of this community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 24 facilities$4,917/mo
    2. 18 facilities$5,019/mo
    3. 25 facilities$4,964/mo
    4. 25 facilities$4,964/mo
    5. 8 facilities$4,446/mo
    6. 14 facilities$5,165/mo
    7. 14 facilities$5,165/mo
    8. 12 facilities$4,549/mo
    9. 1 facilities$5,500/mo
    10. 2 facilities
    11. 7 facilities$3,765/mo
    12. 8 facilities$5,165/mo
    © 2026 Mirador Living