Lakeview at Tel Hai Personal Care

    P O B 190 4200 Hertzler Dr, Honey Brook, PA 19344
    • Assisted Living

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

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    Location

    Map showing location of Lakeview at Tel Hai Personal Care

    Lakeview at Tel Hai Personal Care is located at P O B 190 4200 Hertzler Dr, Honey Brook, PA, 19344.

    About Lakeview at Tel Hai Personal Care

    Lakeview At Tel Hai Personal Care in Honey Brook, PA, gives seniors different living options like assisted living, memory care, skilled nursing, and independent living all at one address, and you'll find apartments in many sizes, including studios, one-bedrooms, and shared living spaces, all with private bathrooms and safety features like in-room emergency systems, non-slip floors, and ADA accessibility. The community's licensed to care for 110 seniors, with 100 assisted living units and up to 100 Alzheimer's and memory care units, and the state license number is 141360, if you want to check on that. Residents get help with day-to-day needs-you'll see caring staff and nurses available 24 hours for help with dressing, transfers, bathing, medication, meals, laundry, housekeeping, continence management, and reminders, and everyone makes sure to check on individual care plans, updating them after regular health checks for each person's needs.

    People living here can use community areas like a library, a chapel, computer center, game room, movie theater, fitness room, gardens, and a beauty salon, or join in on scheduled activities, arts and crafts, fitness classes, birthday parties, community-run events, walking groups, mental wellness programs, and planned day trips if they feel up to it. Mealtimes happen in a restaurant-style dining room, with options for special dietary needs like for diabetes, and all-day snacks are set out. Housekeeping, maintenance, linen service, cable TV, WiFi, phone, air conditioning, and utilities all come with the apartments, and the staff can also organize transportation-everything from scheduled trips to getting seniors to doctor's appointments and shopping, and there are plenty of parking spaces if a resident or visitor drives.

    Memory care gets its own secured wings with staff specially trained to help people living with dementia or Alzheimer's, including help to prevent wandering and relieve anxiety, plus memory-friendly programs and safe spaces. Clinical care is in place for those who need help all day and night, with extra attention to dignity, privacy, and letting people stay as independent as possible while keeping them safe, whether they're single or part of a couple. Residents who need more support can receive physical, occupational, or speech therapy on site, along with other wellness services, and the community brings in outside doctors for audiology, dental care, and vision visits. It's a pet-friendly place, so you'll often see cats or small dogs around, and there's a strong sense of connection among residents and their families-with support meetings, staff ready to help, and plenty of chances for everyone to stay active or relax, depending on their preference. All these things together make the place comfortable, safe, and steady, creating an everyday routine that supports older adults while giving space for choice, social time, and privacy.

    People often ask...

    Lakeview at Tel Hai Personal Care offers competitive pricing, with rates starting at a cost of $5,900 per month.

    Lakeview at Tel Hai Personal Care offers assisted living.

    There are 3 photos of Lakeview at Tel Hai Personal Care on Mirador.

    The full address for this community is P O B 190 4200 Hertzler Dr, Honey Brook, PA 19344.

    No, Lakeview at Tel Hai Personal Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.

    License number173641
    Facility typeProvisional
    License classLicensed
    Capacity100 residents
    LicenseeTEL HAI RETIREMENT COMMUNITY
    Care servedPersonal Care Homes
    EffectiveFebruary 27th, 2026
    ExpiresAugust 27th, 2026
    Special certificationSpecial Care Unit (capacity 25)
    View the official license record

    Inspection Reports

    46

    Reports

    12

    Type A Citations

    3

    Type B Citations

    0

    Complaints

    17

    Years

    03 Mar 2026Inspection
    Identified deficiencies in the door alarm system and in documenting how safety needs are addressed in residents' plans.
    • Furniture and Equipment
    • Support Plan Needs Elements
    08 Sept 2025Inspection
    Several deficiencies were found, including trash without a lid, storage near electrical panels, unsealed ice cream lids, outdated labeled food, and missing cognitive preadmission screenings for a secured unit.
    • 2600. 85.d.Trash Receptacles
    • 2600. 88.a.Surfaces
    • 2600. 103.g.Storing Food
    • 2600. 103.i.Outdated Food
    • 2600. 231.c.Preadmission Screening
    23 Oct 2024Inspection
    Investigated concerns about bedside lighting and medication safety; found multiple deficiencies in lighting at bedside and in medication administration, storage, and documentation. Specifically, a non-working bedside lamp and several medication-related errors were identified.
    • 2600.101jLighting/Operable Lamp
    • 2600.182cMedication Administration
    • 2600.183.eStoring Medications
    • 2600.185.aImplement Storage Procedures
    • 2600.186.bMedication Used by Resident
    • 2600.187dFollow Prescriber's Orders
    03 Oct 2024Inspection
    Investigated and found no deficiencies. Compliance with all licensing requirements was demonstrated.
    25 Jun 2024Inspection
    Found no deficiencies identified during the licensing activities.
    02 May 2024Inspection
    Found deficiencies related to abuse reporting, and medication management, including unsecured poisonous materials and unlabeled medications.
    • 2600. 15.a.Resident Abuse Report
    • 2600. 82.c.Locking Poisonous Materials
    • 2600. 183.d.Prescription Current
    • 2600. 183.e.Storing Medications
    • 2600. 184.b.Labeling OTC/CAM
    02 Apr 2024Inspection
    Concluded that the local fire department notification was updated to reflect the new living units and evacuation requirements.
    • 2600.124Notice to Fire Department
    10 Jan 2024Inspection
    Identified deficiencies in resident medical evaluations and in the absence of incident reports in resident records.
    • 2600.141aMedical Evaluation Information
    • 2600.252Content of Resident Records
    27 Nov 2023Inspection
    Identified multiple deficiencies across resident records, contracts and disclosures, abuse, first aid, medication documentation, storage safety, and overall record content.
    • 2600.17Record Confidentiality
    • 2600.25.bContract Signatures
    • Type B2600.42.bAbuse
    • 2600.96.bFirst Aid Location
    • 2600.103.iOutdated Food
    • 2600.125.aCombustible Storage
    • 2600.141.b.1Annual Medical Evaluation
    • 2600.185.aImplement Storage Procedures
    • 2600.187.bDate/Time of Medication Admin.
    • 2600.227.dSupport Plan Medical/Dental
    • 2600.231.eNo Objection Statement
    • 2600.231.hResident-Home Contact
    • 2600.252Record Content
    13 Apr 2023Inspection
    Found no deficiencies.
    03 Aug 2022Inspection
    Verified no deficiencies were identified.
    08 Mar 2022Inspection
    Found that the preadmission screening was completed after admission, not within 30 days prior to admission.
    • 224aPreadmission Screen Form
    03 Feb 2022Inspection
    Found no deficiencies identified during the inspection.
    01 Feb 2022Inspection
    Found no deficiencies cited during the inspection.
    14 Oct 2021Inspection
    Identified deficiencies in background checks for outside workers and in medication labeling and administration practices.
    • Older Adult Protective Services Act; 6 Pa. Code Chapter 15Criminal Background Check
    • Labeling OTC/CAM
    • Date/Time of Medication Admin.
    • Follow Prescriber's Orders
    21 Sept 2021Inspection
    Identified deficiencies related to background checks for vendors and medication management, including missing checks, labeling, storage, and administration issues.
    • 2600.51Criminal History Checks
    • 2600.181aSelf-administration Assist
    • 2600.184aLabeling OTC/CAM
    • 2600.185aImplement Storage Procedures
    • 2600.187bDate/Time of Medication Admin.
    • 2600.187dFollow Prescriber's Orders
    09 Sept 2021Inspection
    Identified two deficiencies: emergency telephone numbers were not posted by a resident phone, and directions for operating the SDCU locking system were not conspicuously posted near the doors.
    • 2600.91Emergency Telephone Numbers
    • 2600.233.cKey-Locking Devices
    20 Apr 2021Inspection
    Found no deficiencies. No regulatory citations were identified during the review.
    16 Apr 2021Inspection
    Found no deficiencies.
    07 Jan 2020Inspection
    Renewed the license for a personal care home and updated its address; a certificate of compliance was issued.
    19 Dec 2019Inspection
    Investigated a complaint and found deficiencies related to sanitary conditions, medication administration, and access to residents' bedrooms; plans were made to address the issues.
    • 2600Sanitary Conditions
    • 2600Medication Administration
    • 2600Record of Training
    26 Jun 2019Inspection
    Found no deficiencies after an inspection.
    13 Feb 2019Inspection
    Found no deficiencies and determined compliance after a February 13–14, 2019 survey.
    04 Jan 2019Inspection
    Granted a certificate of compliance for a care site and renewed the license for a one-year period beginning April 20, 2019.
    25 Sept 2018Inspection
    Found no deficiencies.
    10 Apr 2018Inspection
    Investigated a bed bug issue with evidence of infestation in multiple rooms and confirmed infestations by pest control; a canine inspection detected bed bug activity in several areas, prompting corrective planning.
    • 55 Pa.Code 2600.85(b)There may be no evidence of infestation of insects or rodents in the home
    27 Feb 2018Inspection
    Identified violations related to staff training, emergency procedures, and pre-admission screenings during a licensing inspection.
    • 55 Pa. Code § 2600.100(a)Building and grounds in good repair
    • 55 Pa. Code § 2600.224(a)Preadmission screening; determination of needs
    • 55 Pa. Code § 2600.66(g)Staff training
    08 Aug 2017Inspection
    Found violations related to medication management and glucometer calibration during a licensing review.
    • Type A55 Pa.Code §2600.185(a)Medication storage and handling procedures
    • Type B55 Pa.Code §2600.185(b)Required procedures for medication management
    • Type A55 Pa.Code §2600.185(a) (2a)Description of violation – glucometer calibration
    11 Apr 2017Inspection
    The findings show several deficiencies in medication management, labeling, device calibration, and waste handling during the licensing activities. Multiple violations were noted and require corrective actions.
    • Type A65 Pa.Code 2600.85(d)Procedures for storage and management of medications and medical equipment
    • Type A65 Pa.Code 2600.186(e)Trash containers must be kept in covered receptacles to prevent insects and rodents
    • Type A65 Pa.Code 2600.185(a)Medication labeling in original containers
    • Type A65 Pa.Code 2600.103(d)Current prescriptions, OTCs, samples and CAM on site
    • Type A65 Pa.Code 2600.85(d) (glucometer calibration)Glucometer/date-time calibration
    07 Apr 2017Inspection
    Issued renewal license to operate Lakeview at Tel Hai Personal Care and provided a certificate of compliance.
    26 Apr 2016Inspection
    Investigated a complaint and found a deficiency in resident records where documentation of consent/objection to admission or transfer to the secured dementia care unit was missing; other areas were reported as compliant.
    • 55 Pa Code §2600.231(e)Documentation of consent/objection regarding admission or transfer to secured dementia care unit
    14 Apr 2016Inspection
    Granted a certificate of compliance and renewed the license for a senior care provider. No violations were cited.
    25 Mar 2015Inspection
    Issued a regular license after renewal. No violations were cited.
    24 Mar 2015Inspection
    Revised the license to reflect a dementia care unit capacity of 7, with expiration date unchanged.
    13 Jan 2015Inspection
    Found multiple deficiencies related to staff orientation, medication safety, and safety procedures. Documented failures affected training, medical evaluations, and some environmental controls.
    • Type A2600.65(a)Orientation of direct care staff
    • Type B2600.65(b)Timing of staff orientation
    • Type A2600.141(a)(1)Initial medical evaluation
    • Type A2600.141(b)(1)Annual medical evaluation
    • Type A2600.103(q)Food storage
    • Type A2600.121(a)Access to exits and unobstructed egress
    19 Mar 2014Inspection
    Renewed the license and granted a compliance certificate after confirming licensing requirements were met.
    28 Jan 2014Inspection
    Identified a deficiency in medication-record keeping when an undated NovoLog Flex Pen was found in the medication cart, indicating noncompliance with medication record requirements.
    • 2600.187(a)A medication record shall be kept to include the following for each resident for whom medications are administered
    05 Feb 2013Inspection
    Identified deficiencies in medication administration documentation and emergency/fire safety records.
    • 55 Pa.Code §2600.187(b)Recording of medication administration data
    • 55 Pa.Code §2600.187(b)Recording of medication administration data
    • 55 Pa.Code §2600Fire safety/emergency evacuation documentation
    22 Feb 2012Inspection
    Found deficiencies in fire drill practices, evacuation procedures, and sanitary conditions, with several regulatory violations identified.
    • 55 Pa.Code §2600Fire drills by a qualified safety professional
    • 55 Pa.Code §2600Fire drill records
    • 55 Pa.Code §2600Sleeping-hours fire drill
    • 55 Pa.Code §2600Evacuation to designated meeting place
    • 55 Pa.Code §2600Sanitary conditions
    • 55 Pa.Code §2600Quality assurance and staff training
    21 Jun 2011Inspection
    Investigated a complaint and found violations of state licensing requirements for a personal care home.
    • 55 Pa.Code § 2600Personal Care Homes
    09 Mar 2011Inspection
    Issued a certificate of compliance and license to operate.
    10 Jan 2011Inspection
    Identified deficiencies in medication administration, resident care planning, and regulatory documentation during the review.
    • 55 Pa.Code §2600Regulation of Personal Care Homes
    • 55 Pa.Code §2600Regulation of Personal Care Homes
    02 Dec 2010Inspection
    Returned the waiver request for additional information about qualifications for direct care staff.
    29 Oct 2010Inspection
    Identified deficiencies in medication management, resident assessments, and updating care plans following an inspection.
    • 55 Pa.Code §2600Prescription medications, OTC medications, CAM and syringes shall be kept in an area and container that is locked
    • 55 Pa.Code §2600Medication storage and handling; floor medications found in resident’s room closet
    • 55 Pa.Code §2600Care plan development; revisions following annual assessment
    08 Oct 2010Inspection
    Investigated privacy violation due to a camera in a resident's room and a delayed incident report; identified privacy concerns and missing incident documentation.
    • 55 Pa.Code §2600Right to privacy
    • 55 Pa.Code §2600Record-keeping – incident reports
    21 Oct 2009Inspection
    Inspector identified several deficiencies, including missing staff qualifications, inadequate administrator orientation, improper medication handling, and incomplete fire drill records.
    • 55 Pa.Code § 2600.Direct care staff qualifications.
    • 55 Pa.Code § 2600.Administrator qualifications and training.
    • 55 Pa.Code § 2600.Fire drill documentation.
    • 55 Pa.Code § 2600.Medication storage and handling.
    • 55 Pa.Code § 2600.Medication accuracy (expiration).
    • 55 Pa.Code § 2600.Prescriber directions compliance.

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    Mirador Living is not affiliated with the owner or operator(s) of Lakeview at Tel Hai Personal Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Lakeview at Tel Hai Personal Care directly. There is no cost for this service. We are compensated by the community you select.

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