I'm very pleased with Belle Reve - the staff (special thanks to Dave and the memory-care team) are compassionate, attentive and know residents by name. The community is spotless, welcoming and homey, meals are excellent, and activities keep my mom engaged; she's happier, safer and improving. The move-in was smooth and I feel grateful we found this warm, professional place.
Loved one of resident
Jul 2026
Schedule a Tour
Reviews
4.36·(179)
Overall rating
5
4
3
2
1
Care
4.3
Staff
4.5
Meals
4.4
Amenities
4.2
Value
2.5
Pros
Compassionate, engaged caregiving staff
Clean, well‑maintained, hotel‑like interiors
Bright common areas with ample natural light
Restaurant‑style dining with varied daily menus
On‑site memory‑care programming and dementia engagement
Organized daily activities, outings and social programming
Private suites and one‑bedroom apartment options
In‑room kitchenettes in select units
Outdoor patios, sunroom and landscaped garden areas
On‑site salon and recreation room
Personalized care with proactive family communication
Prompt housekeeping and responsive maintenance
Scenic location and proximity to hospital/shopping
Assistance with transitions and move‑in support
Accessible small‑community atmosphere
Cons
Inconsistent staffing levels and staff turnover
Variable clinical oversight and delays in emergency response
Gaps in incident notification and family communication
Fee and contract transparency issues
Inconsistent dining quality and meal customization
Repetitive or uneven activity programming
Privacy and security process gaps for resident belongings and rooms
Sanitation and incontinence‑care concerns in some accounts
Regulatory and licensing attention with allegations of serious incidents
Management instability and uneven leadership competence
Summary of reviews
Belle Reve Senior Living presents a mixed but clear set of strengths and operational challenges. On the positive side, reviewers consistently describe a bright, well‑maintained, hotel‑like environment: clean common areas, ample natural light, a large dining room, sunroom/patio spaces, and attractive interior finishes. Many families praise private suites and one‑bedroom units (some with in‑room kitchenettes), on‑site amenities such as a salon and recreation room, and easy access to nearby medical and shopping resources. Housekeeping and facilities teams are frequently described as responsive, contributing to a generally tidy, welcoming atmosphere.
Care and staff performance receive extensive praise alongside concerns about variability. Numerous accounts depict compassionate, attentive caregivers, memory‑care staff who know residents by name, proactive clinical attention, and good family communication—particularly during transitions and pandemic‑era infection control. Memory‑care programming, dementia engagement activities, and social outings are highlighted as strong points that contribute to residents’ wellbeing. However, there is a recurring pattern of inconsistent staffing levels and turnover that appears to drive variability in responsiveness. Several reviews allege delays in clinical response or emergency notification, and some describe conduct or communication issues that give rise to significant family concern.
Dining and activities are generally well regarded but not uniformly so. Many reviewers praise restaurant‑style dining with varied daily menus, an attentive culinary staff, and pleasant dining spaces. Others note instances of lower‑quality, mass‑produced preparations or limited customization for specific dietary needs. Activity programming is robust in many accounts—bingo, exercise, crafts, outings and music—but some families found offerings repetitive or reduced after staffing or leadership changes. Overall, the facility provides a broad set of social and therapeutic options, with variability in depth and consistency across days and shifts.
Operational and management issues are a recurring theme in the less favorable accounts. Several reviews point to leadership turnover, uneven managerial competence, and communication gaps between staff and families. There are also multiple references to fee and contract transparency problems (unexpected extra charges, changes from quoted arrangements), and specific allegations about mishandling of residents’ belongings. Notably, a subset of reviews raise serious concerns including regulatory or licensing attention and allegations of significant incidents; these merit careful follow‑up by prospective families and by regulators. Where families prioritized stability and transparent processes, these operational weaknesses were decisive.
Recommendations for prospective residents and families: visit multiple times at different hours to observe staffing levels, meal service and activities; ask for written details on contract terms, fee schedules and incident notification practices; request current information about staffing ratios, leadership stability, and any recent regulatory actions; and discuss individualized care plans for clinical needs such as complex medication regimens, incontinence care, and mobility transfer protocols. Belle Reve offers many features that families find comforting—clean common spaces, engaged caregiving teams, and active programming—but decision‑makers should balance those strengths against reported variability in staffing, management, clinical oversight, and financial transparency.
Reviews written on Mirador
We have no reviews to show about Belle Reve Senior Living.
Help other families by writing a review about your experience with this community.
Location
Belle Reve Senior Living is located at 404 E Harford St, Milford, PA, 18337.
About Belle Reve Senior Living
Belle Reve Senior Living sits at 404 E Harford St, Milford, Pennsylvania, and is managed by Heritage Senior Living, providing Personal Care and Memory Care services so older adults who need some help or have Alzheimer's or other memory problems can get what they need, and when you look around you'll notice big comfortable rooms with hardwood floors, studios, one-bedroom, semi-private, and two-bedroom options, so people can pick the kind of space they're comfortable with, and the spaces have indoor and outdoor areas for relaxing, big rooms for exercise or meetings, even an enclosed courtyard, which makes group activities easier and lets people enjoy the outdoors or garden a bit if they choose. The community offers meals every day, with vegetarian options and the ability to accommodate gluten-free diets, so residents don't have to worry about cooking, and the dining room is colorful and designed so people can sit together or meet over food, which is nice if you value company at mealtimes, and you'll find an onsite beautician to help folks feel good about themselves, plus therapy services-including pet therapy-to encourage staying active and connected.
Belle Reve serves people with many different needs because it's designed to support folks who need just a little help, those who need lots of assistance, and those whose needs change over time, so you don't have to worry as much about moving out if care needs get higher, and it has fees based on care level-like high and medium care needs, plus a one-time community fee and daily respite rates for folks who just want a short stay or caregivers who need a break. Care services cover pretty much what most older adults might want whether that's help with grooming, bathing, reminders for taking medicine, diabetes care including insulin injections and blood sugar checks, or even support for folks with bowel and bladder incontinence-the staff can remind residents to use the restroom or help with changing if needed, and they're trained to use mechanical lifts for people who need help moving, even if they can't walk on their own.
For people living with dementia or who wander, Belle Reve has a separate building for Memory Care, which includes locked doors, secured courtyards, and technology like bracelets and computerized alerts if someone tries to leave or go somewhere unsafe, so elopement risks and folks with behavior problems are watched closely, and they can stay as safe and comfortable as possible. Night or day, awake staff are always on duty, with licensed practical nurses onsite, a doctor on call, and visiting nurses, which helps families worry a little less in case something goes wrong. Belle Reve offers hospice care when needed, respite care for families who just want temporary help, and programs that help people age in place, so most residents can stay in familiar surroundings through different stages of life.
Social interaction is encouraged with a full schedule of group activities, hobbies, games, stretching classes, karaoke, trips out, gardening, and even pet-focused programs, all led by a full-time activity director; devotional services-onsite and offsite-add a spiritual dimension for those who want it. There are both free and paid transportation services, along with resident parking, so getting to doctor appointments or outings around Milford, nearby Middletown, New York, Sussex, New Jersey, or even the Pocono Mountains is possible. Belle Reve is plain about its goal to make daily life less stressful, offering individualized care for every resident and keeping things simple and comfortable, with two main levels of care so people can find the fit that works for them.
People often ask...
Belle Reve Senior Living offers independent living, assisted living, memory care, and skilled nursing.
There are 31 photos of Belle Reve Senior Living on Mirador.
Yes, Belle Reve Senior Living allows residents to age in place and adjust their level of care as needed.
The full address for this community is 404 E Harford St, Milford, PA 18337.
No, Belle Reve Senior Living does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In Pennsylvania, the Department of Human Services licenses personal care homes and assisted living residences and publishes its licensing inspection summaries.
Revoked the prior license and issued a first provisional license to operate following findings of safety and resident-protection violations.
Type B55 Pa.Code § 2600.42bAbuse
55 Pa.Code § 2600.101iAccess to Bedroom
55 Pa.Code § 2600.234bSupport Plan Needs Elements
10 Sept 2025Inspection
10 Sept 2025Inspection
Investigated a sexual abuse incident between two residents and cited violations for abuse prevention and incomplete annual medical evaluations.
Type B2600.42bAbuse
Type B141.b.1Annual Medical Evaluation
27 Aug 2025Inspection
27 Aug 2025Inspection
Identified a Not an Exit signage deficiency on the third-floor balcony doors, found under unobstructed egress requirements.
Type A2600.121aUnobstructed Egress
13 Aug 2025Inspection
13 Aug 2025Inspection
Identified a deficiency in safeguarding residents' money and valuables after a debit card theft; a safeguarding system was not provided.
—Safeguard money and property
10 Jul 2025Inspection
10 Jul 2025Inspection
Identified two deficiencies: a resident abuse incident and a missing fire extinguisher inspection tag.
Type B2600.42.bAbuse
131.fFire Extinguisher Inspection
29 Apr 2025Inspection
29 Apr 2025Inspection
Determined that the submitted plan of correction was fully implemented. Continued compliance must be maintained.
2600. 65.g.Annual Training Content
2600. 185.a.Implement Storage Procedures
2600. 187.d.Follow Prescriber's Orders
2600. 225.c.Additional Assessment
16 Apr 2025Inspection
16 Apr 2025Inspection
Observed an emergency exit door blocked by a patio chair, hindering unobstructed egress.
121aUnobstructed egress
25 Feb 2025Inspection
25 Feb 2025Inspection
Investigated an abuse allegation involving two residents in the memory care unit, where one was found with the other in a sexually charged situation; staff redirected them and informed physicians and families.
Type B—Abuse
11 Feb 2025Inspection
11 Feb 2025Inspection
Identified failures to report incidents to the Department within 24 hours, resulting in late submissions for two incidents.
16.cReporting of incidents to the Department within 24 hours
14 Jan 2025Inspection
14 Jan 2025Inspection
Found no deficiencies after a licensing inspection of a senior living facility.
03 Dec 2024Inspection
03 Dec 2024Inspection
Found no deficiencies. No violations cited.
29 Oct 2024Inspection
29 Oct 2024Inspection
Found no deficiencies.
11 Sept 2024Inspection
11 Sept 2024Inspection
Found that a resident eloped without supervision despite an extensive-supervision care plan; the resident was found by local police and returned with no injuries.
—Inadequate supervision for wandering resident
21 Aug 2024Inspection
21 Aug 2024Inspection
Identified multiple deficiencies related to resident dignity, sanitary conditions, medication administration training, and adherence to prescriber orders.
2600Treatment of Residents
2600Sanitary Conditions
2600Prescription Medication
2600Follow Prescriber's Orders
17 Jul 2024Inspection
17 Jul 2024Inspection
Identified deficiencies: an unsanctioned medication bottle without an order and missing documentation for prescribed blood glucose monitoring.
§ 2600.227(e)Self-administration Assessment
—Follow Prescriber’s Orders
19 Jun 2024Inspection
19 Jun 2024Inspection
Found that the preadmission screening did not indicate the home could meet the resident's needs because the yes box was left blank.
224aPreadmission Screen Form
14 May 2024Inspection
14 May 2024Inspection
Found that a staff member denied a Long-Term Care Ombudsman Program representative access to a resident's electronic record.
2600Long-Term Care Ombudsman Access
27 Feb 2024Inspection
27 Feb 2024Inspection
Found multiple regulatory deficiencies across licensing, resident records, care planning, medication administration, and safety systems, with numerous items requiring corrective action.
2600.3.c.Post Current License
2600.5.a.DHS Access
2600.17.Record Confidentiality
2600.25.b.Contract Signatures
2600.65.f.Training Topics
2600.85.d.Trash Receptacles
2600.107.a.Emergency Preparedness
2600.121.a.Unobstructed Egress
2600.125.a.Combustible Storage
2600.132.e.Fire Drill Sleeping Hours
2600.181.c.Self-administration Assessment
2600.141.a.Medical Evaluation Information
2600.185.a.Implement Storage Procedures
2600.187.a.Medication Record
2600.187.d.Follow Prescriber's Orders
2600.182.c.Medication Administration
2600.190.a.Completion Medication Course
2600.191Resident Right to Refuse
2600.201Safe Management Techniques
2600.224aPreadmission Screen Form
2600.225aAssessment 15 Days
2600.227dSupport Plan Medical/Dental
2600.227gSupport Plan Signatures
2600.231.b.Medical Evaluation
13 Sept 2023Inspection
13 Sept 2023Inspection
Identified a sanitary condition issue involving soiled items left in a resident's room after care.
Type A2600.85aSanitary Conditions
31 Aug 2023Inspection
31 Aug 2023Inspection
Identified a missing signature on the initial assessment and support plan with no notation of inability or refusal.
227.hSupport Plan Refuse Sign
23 Aug 2023Inspection
23 Aug 2023Inspection
Identified multiple deficiencies in resident care, safety, and documentation, leading to enforcement action and a provisional license.
2600.23aActivities of Daily Living Assistance
2600.42.bAbuse
2600.42.cTreatment of Residents
2600.144.dSmoking Outside
2600.227.dSupport Plan Medical/Dental
03 Aug 2023Inspection
03 Aug 2023Inspection
Identified a resident abuse incident; revoked the certificate of compliance and issued a first provisional license.
Type B55 Pa. Code Ch. 2600; 42.bAbuse
13 Jun 2023Inspection
13 Jun 2023Inspection
Revoked the existing certificate of compliance and issued a first provisional license after identifying multiple deficiencies related to postings, resident safety, fire drills, medication management, and food storage.
Investigated an abuse incident in which a resident was left on the bathroom floor after a fall and later died after EMS arrived; staff delayed returning to the room.
Type B42.bAbuse
23 Jan 2023Inspection
23 Jan 2023Inspection
Investigated a medication error where a staff member administered a second dose to a resident because MAR instructions and prescriber directions were not followed.
Type A2600.Follow Prescriber’s Orders
20 Jul 2022Inspection
20 Jul 2022Inspection
Found no deficiencies identified during the visit.
20 Apr 2022Inspection
20 Apr 2022Inspection
Identified multiple deficiencies related to staff training, medication storage and administration, and resident care planning.
2600.65(d)Initial Direct Care Training
2600.82(a)Poisonous Materials
2600.101(j)(2)Bedroom Chairs
2600.181(c)Self-administration Assessment
2600.183(b)Meds and Syringes Locked
2600.183(d)Prescription Current
2600.185(a)Medication Labels
2600.187(a)Medication Record
2600.190(a)Completion Medication Course
2600.227(g)Support Plan Signatures
2600.234(d)Support Plan Revision
23 Mar 2022Inspection
23 Mar 2022Inspection
Found a fire safety violation due to a foam-topped stool in the designated smoking area.
2600.144(c)(2)Smoking-area safety policy and procedures (location and distance)
08 Nov 2021Inspection
08 Nov 2021Inspection
Identified no regulatory citations from inspections conducted in November 2021.
07 Oct 2021Inspection
07 Oct 2021Inspection
Investigated findings identified violations involving immediate abuse reporting, respectful treatment of residents, and the timing/completeness of medical evaluations and preadmission screenings for a secured dementia unit.
2600.15(a)Resident Abuse Report
2600.42(c)Treatment of Residents
2600.201Safe Management Techniques
2600.231(b)Medical Evaluation
2600.231(c)Preadmission Screening
29 Jul 2021Inspection
29 Jul 2021Inspection
Concluded that no regulatory citations were identified following licensing activities.
15 Jun 2021Inspection
15 Jun 2021Inspection
Issued a regular license to operate a personal care home. An annual onsite inspection was planned to ensure ongoing compliance.
07 Jun 2021Inspection
07 Jun 2021Inspection
Found no deficiencies. No regulatory citations were identified during the visit.
27 Apr 2021Inspection
27 Apr 2021Inspection
Identified two deficiencies: a dietary staff member lacked a criminal background check, and food in the walk-in freezer was not stored in sealed containers.
2600.51Criminal History Checks
2600.103(g)Storing Food
22 Dec 2020Inspection
22 Dec 2020Inspection
Granted a waiver for administrator orientation due to unavailability of the program, with conditions to attend when it becomes available.
16 Dec 2020Inspection
16 Dec 2020Inspection
Identified deficiencies in medication administration practices, including unobserved dosing and pills left in dining room cups after meals.
2600.182(c)Medication Administration
17 Sept 2020Inspection
17 Sept 2020Inspection
Found no deficiencies.
04 Sept 2020Inspection
04 Sept 2020Inspection
Found no deficiencies.
11 Jun 2020Inspection
11 Jun 2020Inspection
Found violations cited during a 06/11/2020 licensing inspection.
27 May 2020Inspection
27 May 2020Inspection
Granted a regular license following renewal, valid through 2021-06-25, with required annual inspections.
11 May 2020Inspection
11 May 2020Inspection
Investigated medication-related issues and reporting failures; cited deficiencies for a medication error not reported, an unqualified staff administering meds, and not following prescriber orders.
2600.16.cWritten Incident Report
2600.182.bPrescription Medication
2600.187.dFollow Prescriber's Orders
22 Apr 2020Inspection
22 Apr 2020Inspection
Identified deficiencies in the resident’s support plan for medical/dental services; it did not include multiple falls or a discussion about skilled services.
227.dSupport Plan Medical/Dental
07 Apr 2020Inspection
07 Apr 2020Inspection
Found no deficiencies.
13 Nov 2019Inspection
13 Nov 2019Inspection
Determined that compliance was achieved and continued compliance must be maintained.
30 Apr 2019Inspection
30 Apr 2019Inspection
Identified deficiencies related to personal care home regulations during an annual inspection.
55 Pa.Code Ch. 2600Personal Care Homes
11 Mar 2019Inspection
11 Mar 2019Inspection
Issued a regular license following renewal application after review; renewal indicates compliance with licensing requirements.</n>
03 Dec 2018Inspection
03 Dec 2018Inspection
Investigated a reported resident incident and related health concerns; identified multiple violations involving neglect, health-status responses, and restraint practices.
55 Pa.Code §2600.15(c)Plan of supervision/suspension notice
55 Pa.Code §2600.42(b)Neglect/abuse of residents
55 Pa.Code §2600.202Prohibited procedures and restraints
55 Pa.Code §2600.142(a)Assistance in securing medical care; health status declines
17 Jul 2018Inspection
17 Jul 2018Inspection
Identified violations involving improper handling of a resident's belongings and neglectful supervision, including incidents of unsupervised care and a resident going missing.
Type A55 Pa.Code §2600.20(b)(4)Resident funds and property shall only be used for the resident's benefit
Type A55 Pa.Code §2600.42(b)A resident may not be neglected, intimidated, physically or verbally abused, mistreated, subjected to corporal punishment or disciplined in any way
25 May 2018Inspection
25 May 2018Inspection
Found a violation of dignity and respect due to staff language toward a resident. The incident occurred on 2/10/2018 in the secured dementia unit.
Type A55 Pa.Code §2600.42(c)A resident shall be treated with dignity and respect.
13 Apr 2018Inspection
13 Apr 2018Inspection
The entity had multiple regulatory violations noted across training, quality management, and sanitation areas during the licensing review process.
2600.65(g)Training topics for direct care staff
2600.63(a)Quality management plan and incident review
2600.85(d)Sanitation—trash disposal
20 Mar 2018Inspection
20 Mar 2018Inspection
Issued a regular license renewal following the renewal application.
09 Feb 2018Inspection
09 Feb 2018Inspection
Found multiple violations related to medication administration, incident reporting, and resident safety during a regulatory review of a senior living operation.
55 Pa.Code §2600Reporting incidents/conditions
55 Pa.Code §2600Medication administration
55 Pa.Code §2600Medication administration records
55 Pa.Code §2600Follow prescriber directions
55 Pa.Code §2600Resident education on medication rights
Found violations related to improper restraint practices during a resident incident on 8/26/17, including prohibited manual restraints and other restraint procedures.
55 Pa Code § 2600.16cRestraint policy—manual restraints and arms restraints
55 Pa Code § 2600.202Prohibited procedures (restraint practices)
18 Apr 2017Inspection
18 Apr 2017Inspection
Inspections identified multiple deficiencies related to medical documentation, safety signage, sanitary conditions, and equipment usage during the licensing process.
Type A2600.85(a)Sanitary conditions shall be maintained
Type A2600.141(a)Medical evaluations required
Type A2600.101(a)(7)Bedside lighting
Type A2600.133(a)(3)Exit sign lettering
Type A2600.187(a)Medication records
15 Mar 2017Inspection
15 Mar 2017Inspection
Found no deficiencies. A certificate of compliance was issued to continue operation with the license renewed.
13 Mar 2017Inspection
13 Mar 2017Inspection
Inspected due to an incident; found that required reporting to the department and aging services within 24 hours did not occur and related notifications were delayed.
55 Pa.Code §2600.16cReporting of incidents
26 May 2016Inspection
26 May 2016Inspection
Granted a waiver of select Pa. Code admission and screening requirements with conditions.
03 May 2016Inspection
03 May 2016Inspection
Issued a license to operate a personal care home following renewal review.
26 Apr 2016Inspection
26 Apr 2016Inspection
An investigation found multiple deficiencies, including missing resident contracts, unposted emergency numbers, insufficient staff training, and safety/medication-related issues.
Type A2600.25(a)(1)Prior to admission; written resident-home contract
Type A2600.91Emergency numbers posted
Type A2600.65(e)Annual training for direct care staff
Type A2600.96(a)First-aid kit contents
Type A2600.101(j)(7)Lighting in resident bedrooms
Type A2600.187(a)Medication records and orders
23 Mar 2016Inspection
23 Mar 2016Inspection
Identified several deficiencies related to abuse reporting, bed-rail safety, and incomplete resident evaluations and plans.
2600.15(a)Abuse reporting
2600.65(g)Staff training
2600.141(a)(2)Medical evaluation requirements
2600.224(a)Preadmission screening
2600.227(g)Plan of correction signing
16 Dec 2015Inspection
16 Dec 2015Inspection
Identified violations related to abuse reporting and documentation of resident services in care plans.
2600.15(b)Abuse reporting and suspension plan when abuse is alleged
2600.227(d)Documentation of resident services in the plan of care
21 Oct 2015Inspection
21 Oct 2015Inspection
Found violations related to abuse handling and missing documentation in resident support plans.
2600.15(b)Abuse by staff – immediate action required
2600.227(d)Documentation in resident's support plan
17 Jun 2015Inspection
17 Jun 2015Inspection
Found deficiencies in the preadmission screening process: the determination of resident needs was not documented and the preadmission screening was incomplete, with missing signatures and data cut off in transmission.
2600.224(a)Preadmission determination
2600.224(c)Preadmission screening
06 May 2015Inspection
06 May 2015Inspection
A licensing inspection identified multiple deficiencies including unposted emergency numbers, missing weekly menus, and problems with medication labeling/records and care planning.
2600.184(a)Labeling of original medication containers
2600.234(a)Plan of correction/assessment and care planning (72-hour requirement)
2600.233(c)Directions for locking devices posted near the device
03 Nov 2014Inspection
03 Nov 2014Inspection
Found multiple violations regarding posting requirements, incident reporting, and medication management during a licensing review.
Type A2600.23(a)Posting of license and inspection summary
Type A2600.63(a)Incident/condition reporting
Type A2600.141(a)(2)Medical evaluations
Type A2600.187(e)Medication records
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Belle Reve Senior Living. The information above has not been verified or approved by the owner or operator. For exact information, please contact Belle Reve Senior Living directly. There is no cost for this service. We are compensated by the community you select.
Are you an owner or operator of this community?
Claim this listing to receive messages from prospective customers and manage your community page.
