Immaculate Mary Center

    2990 Holme Ave, Philadelphia, PA 19136
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Immaculate facility, excellent therapy, recommended

    I had a very positive experience - the facility was immaculate, staff friendly and attentive, and the nurses and therapy team were excellent. Meals, daily cleaning, activities on every wing, chapel and a small outdoor area made visits pleasant. My loved one improved in PT/OT, the transition was smooth, and I would return or recommend this place.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.16·(336)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.8
    • Staff

      4.1
    • Meals

      3.2
    • Amenities

      3.4
    • Value

      2.0

    Pros

    • Compassionate nursing and CNA care
    • Skilled physical, occupational, and speech therapy
    • Attentive wound-care and nursing leadership in select units
    • Engaging activities and regular entertainment
    • Accessible and welcoming admissions and reception staff
    • Supportive social work and discharge-planning assistance
    • Pastoral and spiritual support services
    • Dietitian oversight and accommodating dietary staff
    • Friendly rehabilitation department focused on return-to-home goals
    • Warm community atmosphere and resident camaraderie
    • Clean and well-maintained wings in many areas
    • Secure memory-care/dementia unit with focused programming
    • Responsive billing and business-office support
    • Proactive administration and hands-on leadership
    • Pet therapy and chapel amenities
    • Efficient admissions and transition coordination
    • Personalized attention from long-tenured staff members
    • Daily therapy and structured exercise programs
    • Concierge and front-desk assistance with strong customer service
    • Positive family-oriented environment

    Cons

    • Inconsistent staffing levels and high workforce turnover
    • Insufficient on-floor supervision and staff training
    • Delays in responding to resident call requests
    • Inconsistent medication administration and clinical oversight
    • Irregular housekeeping and sanitation processes
    • Gaps in interdepartmental and family communication
    • Variability in dining quality and meal temperature control
    • Aging infrastructure and inconsistent maintenance
    • Uneven activity availability and inclusivity across units
    • Documentation and protocol-adherence weaknesses
    • Limited social-work availability during some transitions
    • Variable leadership stability and managerial consistency
    • Potential safety and incident-response process gaps

    Summary of reviews

    Immaculate Mary Center for Rehabilitation & Healthcare elicits strongly mixed impressions. A sizable portion of reviews praise the facility for compassionate bedside care, therapy effectiveness, and a warm communal environment. Many families and short-stay rehabilitation patients highlight skilled physical and occupational therapy, attentive CNAs and nurses, solid pastoral support, helpful admissions staff, and social-work coordination that facilitates discharge planning. Several reviewers specifically praised individual leaders and long-tenured staff members for going above and beyond, and noted amenities such as chapel services, pet therapy, and engaging activity schedules that contribute to a home-like atmosphere.

    At the same time, a recurrent set of operational concerns appears across reviews. Staffing variability and high turnover are frequently linked to delayed responses to resident call requests, inconsistent clinical oversight (including medication and wound care), and uneven housekeeping. These patterns suggest gaps in on-floor supervision and ongoing staff training in certain units; reviewers describe situations where care continuity and protocol adherence were lacking. Communication breakdowns between departments and with families — particularly around incident follow-up, insurance/appeal information, and social-work availability — are also common themes that affect satisfaction and perceived safety.

    Dining and activities show similar contrasts. Dietary staff and the facility dietitian receive positive mentions for accommodating needs and offering choices, and many residents enjoy the meals and communal dining. Conversely, other reviews cite cold meals, inconsistent meal service, and limited options for special diets. Activity programming is a strength in many wings, with daily exercise, bingo, dance and memory-care offerings, yet some families report limited inclusivity or cancelled group activities that left residents isolated.

    Facility condition and management impressions are heterogeneous. Several reviewers describe clean, well-maintained areas and ongoing renovations, while others note aging infrastructure, maintenance delays, and sanitation or odor concerns in particular units or common areas. Management receives both praise for accessibility and proactive intervention and criticism for inconsistent responsiveness, especially following adverse events or during leadership transitions. A small number of serious individual claims (including an allegation of physical misconduct and concerns following a resident's death) were cited in reviews; these underscore the importance of verifying current regulatory status and incident-response practices.

    Taken together, the pattern suggests that quality at Immaculate Mary Center can vary substantially by unit, shift, and the presence of specific staff members. Prospective residents and families may benefit from focused inquiries during a tour: observe staffing levels and responsiveness on the intended unit and shift, ask about recent staffing turnover and training programs, review medication-administration and documentation practices, request housekeeping schedules, sample or observe a meal service, and speak with social work about transition and appeals support. Checking recent state inspection findings and asking management how they address unit-specific concerns can help clarify whether the operational gaps identified in reviews have been or are being addressed.

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    Medicare Ratings

    1·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Immaculate Mary Center

    Immaculate Mary Center is located at 2990 Holme Ave, Philadelphia, PA, 19136.

    About Immaculate Mary Center

    Immaculate Mary Center for Rehabilitation & Healthcare sits in Philadelphia, Pennsylvania, and holds up to 296 residents, offering a mix of short-term rehab, long-term care, memory care, and hospice services, and people will notice the Catholic faith runs throughout the place, with daily Mass, religious statues, stained glass windows, and a strong emphasis on spiritual support, especially in the chapel with a balcony for quiet reflection, which residents and families often use after Mass, and there are also alternative spiritual activities, weekly rosary, and pastoral care, as well as volunteers who help residents attend chapel or join creative events. Residents get support from registered nurses, CNAs, therapists, medical doctors, and staff who speak both English and Spanish, and they offer specialized care including wound care, IV therapy, tracheotomy care, speech and stroke therapy, cardiac care, kidney dialysis onsite, and diabetes management, plus dentistry, podiatry, pharmacy, and X-rays, which all happen inside the building. The building sits near I-95 and has outdoor patios, gardens, a children's play area in the yard, secured walking paths with cameras, and green spaces where residents or volunteers tend the plants.

    Rooms can be private or semi-private, and each floor has its own dining lounge and indoor activity room, with traditional furnishings that are kept clean, and there are "fish" rooms featuring aquariums on each floor for anyone to enjoy. Residents can pick from special meal options, and during meal times, guests are allowed to join in, which makes it easier when family visits, and staff accommodate both English and Spanish speakers. The facility aims for a friendly, home-like feel, with crafts, music, sensory walks, pet therapy, bowling, bingo, lights exercise in the morning for higher-functioning folks, and activities in memory care like musical memories, cooking, wisdom circles, and reminiscing, so people at different levels of independence usually find something they can join. The secured dementia unit uses special programs designed to bring comfort, spark memories, and encourage engagement.

    Immaculate Mary Center keeps family involvement as a main point, with lots of opportunities to participate in pastoral care or social events, and there's a philosophy they repeat, saying, "Our residents don't live in our facility, we work in their home," which guides how staff and volunteers treat residents and visitors alike. The building's large, about four floors high, with hospice and rehab on the first two floors, dementia care on the third, and higher-functioning residents up on the fourth, so the living spaces fit different needs pretty well. They also provide transportation for appointments or outings.

    On the business side, Immaculate Mary operates as a for-profit nursing home under the name 2990 Holme Operating LLC, accepts both Medicare and Medicaid, and is subject to regular inspections and ratings. The facility holds a CMS quality rating of 4 stars for care measures, 2 stars for staffing, and 3 stars for health inspections, with an overall CMS rating of 3 out of 5 stars; a recent private inspection gave it an "A-minus." Occupancy typically stays near 85 percent. Residents who've received rehabilitation, post-acute care, or long-term support often mention the comfort and activity, but the home has had some issues in the past, including citations for resident care violations, elopements due to inadequate supervision, delays in responding to health changes, improper wound care, and staffing with aides who'd lost previous certifications, resulting in several federal fines totaling over $20,000, and there've been cases of skin breakdown and missed therapies or showers, so the facility has a checked history but continues to operate with a CMS grade of 3 stars, and keeps working to improve.

    The community offers specialized memory care for Alzheimer's and dementia, with secured areas and trained staff, and supports all levels of mobility with multiple therapies, including physical, occupational, neuromuscular, respiratory, and speech therapies. Residents can join recreational or exercise programs, make use of spa services, attend legal resource meetings for those who've suffered neglect or abuse, and enjoy various amenities meant to encourage engagement and, as much as possible, independence. The setting is generally quiet and comforting, with spaces for prayer or contemplation, and family involvement is welcomed.

    People often ask...

    Immaculate Mary Center offers assisted living, memory care, and skilled nursing.

    There are 38 photos of Immaculate Mary Center on Mirador.

    The full address for this community is 2990 Holme Ave, Philadelphia, PA 19136.

    No, Immaculate Mary Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Immaculate Mary Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Immaculate Mary Center directly. There is no cost for this service. We are compensated by the community you select.

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