Pennypack Nursing and Rehabilitation Center serves residents with a careful approach that tries to meet the different needs people may bring, and while the facility holds up its belief in building a caring community, there are quite a few things that can be noticed about how it operates day to day. The center holds 54 certified beds and hosts about 45 residents on average, with rooms kept peaceful and private so folks can rest better, and there are gardens, a beauty salon, and simple laundry facilities, which help make the place feel homier for many. Pennypack is run by Main Pa Operations Holdings LLC and works as part of the Imperial Healthcare Group, with an added focus on Jewish life and regular community engagement programs too. Residents can count on a mix of skilled nursing services and assisted living, with care options for short-term rehab and longer stays if needed, and the staff offers physical, speech, occupational, and respiratory therapy along with ventilation and orthopedic support for those who need it, and Alzheimer's disease-specific programs that include memory care. There's also the RecoverWell and #LiveWell programs that help people try to get back to better health, keep active, and enjoy more fulfilling days if they can, and for comfort, the culinary team prepares meals that cater to dietary needs and try to make them both delicious and healthy, which can be important for people who have trouble eating what they might have when they were younger. Staff do try to treat each person as an individual, and the approach aims to be holistic, addressing physical, emotional, and social needs, with social services, counseling, wound management, end-of-life support, and personalized wellness plans as part of regular care. Prospective residents and families can set up tours to see the place and meet with the care team, which can help people decide what's right for them.
Plain facts about compliance and staffing come up too, because Pennypack has been inspected and has recorded a total of 21 deficiencies, including some around pharmacy errors and infection-control, and there were also cases noted where residents or their representatives weren't properly notified before transfers or discharges. The nurse turnover rate stands at 63%, which is above the state's average of 47%, and daily nurse staffing averages about 3.25 hours per resident, falling a bit below the state number of 3.9. Reporting concerns is possible through a 24-hour Compliance Line, and the center does comply with federal civil rights laws, which means people of all backgrounds and needs are welcome, and discrimination is not allowed by their policies. So if someone's looking for a facility with a wide set of services, a community feel, and a range of care from rehab to long-term support, while also wanting to know the place has had its share of noted deficiencies and staffing challenges, Pennypack Nursing and Rehabilitation Center provides a clear picture of what to expect.
