Life Care Center of Collegedale

    PO Box 658 9210 Apison Pike, Collegedale, TN 37315
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Excellent short term rehab experience

    I had a short-term rehab stay and was very pleased overall. The staff-nurses, CNAs and therapists-were friendly, knowledgeable and responsive; therapy improved my strength and range of motion and the team kept my family informed. The facility is clean, warm and activity-filled with great food and thoughtful amenities; I'd recommend it for rehab or longer stays.

    Current/former resident
    Jul 2026

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    Reviews

    4.37·(78)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      3.5
    • Amenities

      4.7
    • Value

      5.0

    Pros

    • Strong rehabilitation and physical therapy services
    • Compassionate and attentive nursing assistants (CNAs)
    • Knowledgeable, effective therapists (OT, PT, ST)
    • Individualized care and therapy plans
    • Clean, well-maintained rooms and common areas
    • Engaging, varied activity programming
    • Welcoming, family-like atmosphere
    • Helpful and courteous reception and social-services staff
    • Comfort-focused nursing practices and dignity emphasis
    • On-site amenities (barber, ice cream shop, therapy gym)
    • Responsive dietary accommodations and proactive nutritionist
    • Effective outpatient therapy and transition support

    Cons

    • Inconsistent clinical responsiveness and timeliness of diagnostic testing
    • Gaps in clinical incident escalation and care-coordination processes
    • Variable nursing conduct and communication tone
    • Staffing variability and occasional shortages affecting care continuity
    • Inconsistent personal-care assistance and hygiene support
    • Unreliable meal-service temperature/consistency
    • Weak family–administration communication and follow-up
    • Security and item-loss incident resolution weaknesses
    • Sanitation and dining-area cleanliness inconsistencies
    • Rigid visitation-policy flexibility during restrictive periods

    Summary of reviews

    Life Care Center of Collegedale elicits a strongly mixed set of impressions. Many reviewers praise the facility’s rehabilitation capabilities, citing effective physical, occupational, and speech therapy that produced measurable functional gains and successful transitions home. Therapy staff are frequently described as knowledgeable, personable, and capable of tailoring exercises and modifications to individual needs. The facility’s amenities and environment — clean, spacious rooms, a well-equipped therapy gym, barber shop, and a range of on-site services — are commonly highlighted as strengths that support short-term rehab and longer-term residency.

    Direct-care staff receive largely positive comments for compassion and attentiveness, particularly CNAs and some nursing staff who provide comfort-focused care and regular updates to families. Activity programming is described as robust and resident-centered, with seasonal decorations, outings, and social events that contribute to a welcoming, family-like atmosphere. Dining receives generally favorable remarks for accommodating diets and offering Southern-style options with proactive nutrition oversight, though quality and temperature consistency are not uniform.

    Alongside these strengths, a consistent pattern of operational concerns emerges. Several reviews describe delays in diagnostic testing and perceived lapses in clinical responsiveness, which families linked to worsening conditions or unplanned hospital transfers. Relatedly, reviewers identified gaps in escalation pathways and care coordination that can slow timely intervention. Nursing conduct and communication tone were described as variable: while some staff are lauded for empathy and clear updates, others were characterized as curt or unhelpful, producing frustration for families seeking information or advocacy.

    Operational factors likely contributing to uneven experiences include periodic staffing variability and workload pressures. Reviewers connected these constraints to inconsistencies in personal-care assistance, hygiene support, and meal-service continuity. There are also concerns about incident management and administrative follow-through: complaints about item loss, unanswered calls, or dissatisfaction with incident resolution indicate weaknesses in security procedures and management responsiveness. Overall, prospective residents and families should weigh the facility’s strong rehabilitation and activity offerings against documented variability in clinical responsiveness, nursing communication, and certain operational controls. For short-term rehab needs the center often performs strongly; families considering long-term placement may want to confirm current staffing patterns, escalation protocols, and administrative responsiveness during their evaluation visit.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Life Care Center of Collegedale

    Life Care Center of Collegedale is located at PO Box 658 9210 Apison Pike, Collegedale, TN, 37315.

    About Life Care Center of Collegedale

    Life Care Center Of Collegedale sits at 9210 Apison Pike in Collegedale, Tennessee, and you'll usually find about 109 people living there out of the 124 beds they're allowed to fill, with just about 14 open beds as of June 2025, and the building itself is a fully sprinklered, non-hospital, for-profit skilled nursing facility run by a corporation and going under the name Life Care Centers of America, Inc., with a long business history that goes back 48 years and a current executive director named Ms. Emily Colbaugh. The community gets recognition for its high inspection grade, holding steady with A and A-plus marks, and people have called it one of the better-rated nursing homes in the country, giving it an overall grade of A-minus in most recent evaluations, and that's partly thanks to them providing a wide range of post-acute and rehabilitation care, inpatient and outpatient rehab, and both long-term and short-term skilled nursing care, and folks find medical, dental, mental health, and podiatry services available here too. If you look at the staff, you'll see a mix of registered nurses, licensed practical nurses, certified nursing assistants, therapy aides, a doctor, dietician, social worker, pharmacist, feeding assistants, and others, and to be specific, residents get an average of 130 minutes of CNA care, 39 minutes from LPNs, 37 minutes from RNs, and 5 minutes from physical therapists each day-coming out to a nurse staffing level of about 0.68 RN hours, 0.92 LPN hours, and 2.46 CNA hours per resident, all together getting about 1.6 staff hours per resident. They run a clinical lab, do diagnostic X-rays, have onsite dietary services, offer plenty of therapy-including physical, occupational, and speech-and you'll find pharmacy services, wound care, IV therapy, medication management, diabetes management, and even pain assessments, while the building itself is set up with private bathrooms, cable TV, kitchenettes, telephones, Wi-Fi, air conditioning, and furnished rooms. Activities are a big part of life there, so they encourage folks to write through their "We Want Mail" program, have scheduled daily activities, a resident council, music programs, community-sponsored outings, exercise in the fitness room, walking paths, gardens, a movie theater, a game room, a library, activity rooms, a spa or wellness area, and even a space for resident-run groups, so people have lots to do or can just sit outdoors. They provide help with moving in, housekeeping, laundry, dry cleaning, family support, transportation and parking, emergency alert systems, concierge services, and things like 24-hour supervision, call systems, and help with transfers, bathing, dressing, and medication, covering the basics of daily living for those who need a little more. They serve meals in a dining room with restaurant-style service, including all-day dining, allergy-sensitive and diabetes-friendly options, and have a professional chef on staff. Health and safety practices include 100% pneumococcal vaccinations for both long- and short-stay residents, flu shots for most, rules banning anyone with a history of abuse from working there, and strict reporting of any suspected misconduct, so most families find comfort in this. About 43% of residents lose bowel or bladder control even though they're low-risk, 8% have urinary tract infections, and 1% lose too much weight, with around 2% feeling more depressed or anxious, and the same number are physically restrained, which are all fairly common across similar nursing homes, and pressure sores show up in about 11% of those at higher risk, while only 6% are needing more help with daily living as time goes on. They're certified by Medicare and Medicaid and accept both, but they're not a hospital nor a full continuing care retirement community, even though people can move between different levels of care as needs change, and they're owned as part of a bigger multi-nursing home group but keep a local connection by inviting the surrounding community to send mail and come for tours. There's a clear attempt to keep residents connected to the outside world and to each other, and while no family council is currently active alongside the resident one, families still get support services if they ask for it. The main things most people notice about this community are the steady high standards for care, reliable nurse staffing, a fair number of services and amenities, and the effort to make daily life as safe and enjoyable as possible for both long- and short-term residents.

    People often ask...

    Life Care Center of Collegedale offers assisted living, memory care, board and care, continuing care retirement community, and skilled nursing.

    There are 28 photos of Life Care Center of Collegedale on Mirador.

    Yes, Life Care Center of Collegedale allows residents to age in place and adjust their level of care as needed.

    The full address for this community is PO Box 658 9210 Apison Pike, Collegedale, TN 37315.

    No, Life Care Center of Collegedale does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Life Care Center of Collegedale. The information above has not been verified or approved by the owner or operator. For exact information, please contact Life Care Center of Collegedale directly. There is no cost for this service. We are compensated by the community you select.

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