Life Care Center of Collegedale

    PO Box 658 9210 Apison Pike, Collegedale, TN 37315
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Reviews

    4.38·(87)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.2
    • Staff

      4.4
    • Meals

      3.5
    • Amenities

      4.6
    • Value

      5.0

    Pros

    • Compassionate, friendly, and professional staff
    • Responsive nursing and support staff
    • Knowledgeable physical, occupational, and speech therapy teams
    • Positive rehabilitation progress and support for returning home
    • Regular family updates and helpful social-services support
    • Engaging activities, holiday events, and community involvement
    • Clean, well-maintained rooms and welcoming common areas
    • Comfortable, home-like atmosphere and useful amenities
    • Well-regarded meals and flexibility with dietary needs
    • Positive experiences across short-term, outpatient, and longer-term care

    Cons

    • Inconsistent staffing and response capacity
    • Gaps in clinical monitoring and follow-through
    • Uneven assistance with feeding, hydration, and personal care
    • Weak fall-prevention and resident-supervision practices
    • Inconsistent family communication and complaint resolution
    • Uneven meal temperature and dining-area cleanliness
    • Gaps in grooming and personal-care routines
    • Concerns about personal-property safeguards and follow-up

    Summary of reviews

    Feedback about Life Care Center of Collegedale is predominantly favorable, especially from short-term rehabilitation patients and families describing positive care experiences. Reviewers often praise staff as kind, attentive, and professional, and describe nursing teams as responsive to medication and comfort needs. Therapy services are a consistent strength: physical, occupational, and speech therapists are credited with supporting recovery, building practical skills, and helping patients prepare to return home. Families also value updates from staff and the involvement of social services and other disciplines in care planning.

    However, critical accounts identify meaningful variation in care. Families describe delays in attending to residents, gaps in clinical monitoring or follow-through, and inconsistent help with feeding, hydration, and personal care. Concerns also include falls and insufficient supervision, missed or delayed clinical tasks, and uneven grooming. Some accounts raise concerns about how promptly families were informed when a resident’s condition changed, and about the handling of complaints. These experiences contrast with positive accounts of attentive care, suggesting that service may not feel consistent across residents, shifts, or circumstances. Several reviewers also mention staffing shortages or heavy workloads, while others describe staff as available and responsive.

    Dining feedback is mixed. Many patients and families praise the food, menu choices, and willingness to accommodate dietary needs; others describe meals as cold or unappealing and raise concerns about cleanliness in dining areas. Activities receive frequent positive comments, including seasonal celebrations, group events, and opportunities for social connection. Reviewers describe the building as clean, well kept, and welcoming, with comfortable rooms and amenities that support rehabilitation and daily life, though individual comments identify areas for improvement in upkeep and personal-care routines.

    Overall, the facility is frequently valued for its rehabilitation, activities, welcoming environment, and caring staff. The main considerations for prospective residents and families are the reported variability in responsiveness and clinical follow-through, staffing capacity, personal-care support, and communication when concerns arise. Families may wish to ask how care needs are monitored across shifts, how changes in condition are communicated, and how complaints or personal-property concerns are addressed.

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    Medicare Ratings

    4·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Life Care Center of Collegedale is located at PO Box 658 9210 Apison Pike, Collegedale, TN, 37315.

    About Life Care Center of Collegedale

    Life Care Center Of Collegedale sits at 9210 Apison Pike in Collegedale, Tennessee, and you'll usually find about 109 people living there out of the 124 beds they're allowed to fill, with just about 14 open beds as of June 2025, and the building itself is a fully sprinklered, non-hospital, for-profit skilled nursing facility run by a corporation and going under the name Life Care Centers of America, Inc., with a long business history that goes back 48 years and a current executive director named Ms. Emily Colbaugh. The community gets recognition for its high inspection grade, holding steady with A and A-plus marks, and people have called it one of the better-rated nursing homes in the country, giving it an overall grade of A-minus in most recent evaluations, and that's partly thanks to them providing a wide range of post-acute and rehabilitation care, inpatient and outpatient rehab, and both long-term and short-term skilled nursing care, and folks find medical, dental, mental health, and podiatry services available here too. If you look at the staff, you'll see a mix of registered nurses, licensed practical nurses, certified nursing assistants, therapy aides, a doctor, dietician, social worker, pharmacist, feeding assistants, and others, and to be specific, residents get an average of 130 minutes of CNA care, 39 minutes from LPNs, 37 minutes from RNs, and 5 minutes from physical therapists each day-coming out to a nurse staffing level of about 0.68 RN hours, 0.92 LPN hours, and 2.46 CNA hours per resident, all together getting about 1.6 staff hours per resident. They run a clinical lab, do diagnostic X-rays, have onsite dietary services, offer plenty of therapy-including physical, occupational, and speech-and you'll find pharmacy services, wound care, IV therapy, medication management, diabetes management, and even pain assessments, while the building itself is set up with private bathrooms, cable TV, kitchenettes, telephones, Wi-Fi, air conditioning, and furnished rooms. Activities are a big part of life there, so they encourage folks to write through their "We Want Mail" program, have scheduled daily activities, a resident council, music programs, community-sponsored outings, exercise in the fitness room, walking paths, gardens, a movie theater, a game room, a library, activity rooms, a spa or wellness area, and even a space for resident-run groups, so people have lots to do or can just sit outdoors. They provide help with moving in, housekeeping, laundry, dry cleaning, family support, transportation and parking, emergency alert systems, concierge services, and things like 24-hour supervision, call systems, and help with transfers, bathing, dressing, and medication, covering the basics of daily living for those who need a little more. They serve meals in a dining room with restaurant-style service, including all-day dining, allergy-sensitive and diabetes-friendly options, and have a professional chef on staff. Health and safety practices include 100% pneumococcal vaccinations for both long- and short-stay residents, flu shots for most, rules banning anyone with a history of abuse from working there, and strict reporting of any suspected misconduct, so most families find comfort in this. About 43% of residents lose bowel or bladder control even though they're low-risk, 8% have urinary tract infections, and 1% lose too much weight, with around 2% feeling more depressed or anxious, and the same number are physically restrained, which are all fairly common across similar nursing homes, and pressure sores show up in about 11% of those at higher risk, while only 6% are needing more help with daily living as time goes on. They're certified by Medicare and Medicaid and accept both, but they're not a hospital nor a full continuing care retirement community, even though people can move between different levels of care as needs change, and they're owned as part of a bigger multi-nursing home group but keep a local connection by inviting the surrounding community to send mail and come for tours. There's a clear attempt to keep residents connected to the outside world and to each other, and while no family council is currently active alongside the resident one, families still get support services if they ask for it. The main things most people notice about this community are the steady high standards for care, reliable nurse staffing, a fair number of services and amenities, and the effort to make daily life as safe and enjoyable as possible for both long- and short-term residents.

    People often ask...

    Life Care Center of Collegedale offers assisted living, memory care, board and care, continuing care retirement community, and skilled nursing.

    There are 30 photos of Life Care Center of Collegedale on Mirador.

    Yes, Life Care Center of Collegedale allows residents to age in place and adjust their level of care as needed.

    The full address for this community is PO Box 658 9210 Apison Pike, Collegedale, TN 37315.

    No, Life Care Center of Collegedale does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Life Care Center of Collegedale. The information above has not been verified or approved by the owner or operator. For exact information, please contact Life Care Center of Collegedale directly. There is no cost for this service. We are compensated by the community you select.

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