Agape - A Waters Community

    505 N Roan St, Johnson City, TN 37601
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Request a Tour

    Date of Tour
    Time Window
    Tour Type

    You selected in-person tour on in the

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.78·(37)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      2.3
    • Staff

      3.3
    • Meals

      1.0
    • Amenities

      2.8
    • Value

      1.0

    Pros

    • Compassionate nursing care and end-of-life family support
    • Friendly, hospitable staff
    • Strong family confidence in the nursing team
    • Warm resident–staff relationships
    • Private-room accommodation for family visits
    • Amenities appreciated during a facility tour
    • Clean environment noted by a family member

    Cons

    • Inconsistent personal-care and sanitation routines
    • Delays in call-light response and resident assistance
    • Inconsistent dietary-allergy safeguards and meal quality
    • Limited or inconsistent access to food and beverages
    • Variable staffing and responsiveness
    • Weak staff fitness-for-duty oversight and accountability
    • Slow management and billing communication
    • Concerns about employee-reporting protections
    • Outdated furnishings and inconsistent facility upkeep
    • Limited evidence of resident activities and social engagement

    Summary of reviews

    Experiences at Agape - A Waters Community vary considerably. Several families praise the nursing staff as kind and compassionate, with one describing especially supportive end-of-life care, including a private room that allowed relatives to spend time together. Other accounts raise concerns about routine personal care, assistance, and access: families describe inconsistent bathing and bathroom upkeep, delays in call-light responses, and difficulty arranging telephone contact with a resident. Taken together, the reviews suggest that family experiences with day-to-day responsiveness may be uneven.

    Dining feedback is predominantly critical. Reviews describe inconsistent food quality, temperature, portions, and beverage availability. One family also reported that a resident’s food allergies were not reliably accommodated, pointing to a need for dependable dietary screening and communication between clinical, kitchen, and administrative staff. Positive dining feedback is not evident in this set of reviews.

    Facility impressions also differ. A family member described the building as clean, while others cited concerns about room and bathroom cleanliness, hallway odors, and dated or uncomfortable furnishings. A visitor appreciated the amenities during a tour, but this review was written while the facility was newly opening and does not provide much information about ongoing programming. Feedback about activities and opportunities for social engagement is limited. One visitor also expressed some uncertainty about the surrounding downtown area, while noting that the tour itself felt comfortable.

    Management and staffing are additional areas to assess. Reviews raise concerns about staffing levels, delayed responses to billing questions, and the handling of employee-raised concerns. One family member alleged on-duty cannabis use by care staff and inadequate management follow-through, and said a state report had been submitted with an investigation anticipated; these claims are unverified in the reviews provided. In contrast, other reviewers describe staff and leadership positively. Prospective residents and families may wish to ask about staffing coverage, call-response expectations, allergy-management procedures, housekeeping schedules, billing communication, and current oversight practices.

    Reviews written on Mirador

    We have no reviews to show about Agape - A Waters Community.

    Help other families by writing a review about your experience with this community.

    Location

    Agape - A Waters Community is located at 505 N Roan St, Johnson City, TN, 37601.

    About Agape - A Waters Community

    Agape - A Waters Community, also called Agape Nursing & Rehabilitation Center, sits at 505 North Roan Street in Johnson City, TN, and has been around since 1959, connected with the Holston Conference of the United Methodist Church, which shows a long history in the area as a nonprofit community focused on retirement and long-term care. Residents find several levels of care here including independent living, assisted living, skilled nursing, and short-term or long-term rehabilitation services, which can really help when needs change over time, and there's even an accredited rehabilitation facility onsite recognized by the Commission on Accreditation of Rehabilitation Facilities.

    People here get support with daily activities through staff who help with bathing, dressing, transfers, and medication management, plus there are nurses available for 12 to 16 hours daily, and a 24-hour call system for emergencies, which gives another layer of safety. The nursing staff handles wound care, podiatry, occupational therapy, medication support, and there are detailed care plans based on initial assessments, so residents get medical and personal care that fits their own needs, and family members can talk through care or ask about billing and long-term care insurance, including help figuring out Medicare and Medicaid coverage. There's also an admission service that works around the clock.

    Agape offers plenty of activities and wellness programs, so people can join scheduled daily events, arts and crafts, education programs, movie nights, music sessions, and exercise in the fitness center or join outdoor programs, or just spend time in communal areas like the activities room, library, arts room, game room, or movie theater, and the staff offers some resident-run events too, which means seniors can help shape their own schedules and social life. Folks here enjoy restaurant-style dining in a big community dining room, with allergy-friendly choices and meals suited for people with diabetes, plus housekeeping, laundry, and personal care assistants all help make daily life easier.

    Rooms have kitchenettes or kitchens, washers and dryers, cable TV, private bathrooms, and air conditioning, while Wi-Fi lets residents stay connected, and there are safety features like sprinkler systems, smoke alarms, and handicap-accessible spaces in both rooms and common areas. People have access to guest parking, transportation, a salon/barbershop, business rooms, spa/wellness rooms, and walking paths, so visitors find it easy to stop by. Agape offers religious and chaplain services, which some families find important, and residents can always find staff support because the property has 24-hour supervision and security.

    Agape Nursing & Rehabilitation Center trains certified nursing assistants (CNAs), keeps licensing and inspection records available for review, and explains the different types of care offered, so families know the differences between assisted living, skilled nursing, and independent living. The staff encourages discussions with doctors so everyone understands a resident's exact needs, and care plans change when necessary. They accept private pay, Medicare, Medicaid, most major HMO coverage, and long-term insurance.

    Agape - A Waters Community shows a 3.3 review rating from several families, and the facility isn't currently accepting new patients. All tours, including virtual visits, are available and it helps to call ahead to ask about wait lists, move-in procedures, or to set up a consultation. Agape's mission focuses on quality care, healthy communication, and a supportive environment for both residents and their families, with a staff managed daily by Strawberry Fields principals and part of a larger group of healthcare communities in the region.

    People often ask...

    Agape - A Waters Community offers assisted living, memory care, and skilled nursing.

    There are 17 photos of Agape - A Waters Community on Mirador.

    The full address for this community is 505 N Roan St, Johnson City, TN 37601.

    No, Agape - A Waters Community does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Agape - A Waters Community. The information above has not been verified or approved by the owner or operator. For exact information, please contact Agape - A Waters Community directly. There is no cost for this service. We are compensated by the community you select.

    Are you an owner or operator of Agape - A Waters Community?

    Claim this listing to receive messages from prospective customers and manage your community page.

    Nearby Communities

    Assisted Living in Nearby Cities

    1. 40 facilities$4,944/mo
    2. 47 facilities$4,481/mo
    3. 42 facilities$4,410/mo
    4. 13 facilities$4,851/mo
    5. 13 facilities$4,907/mo
    6. 6 facilities$4,944/mo
    7. 12 facilities$4,851/mo
    8. 24 facilities$4,336/mo
    9. 12 facilities$4,851/mo
    10. 11 facilities$5,393/mo
    11. 11 facilities$5,393/mo
    12. 2 facilities
    © 2026 Mirador Living