Princeton Transitional Care

    401 Princeton Rd, Johnson City, TN 37601
    • Independent Living
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.78·(131)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      2.8
    • Amenities

      4.3
    • Value

      2.7

    Pros

    • Strong physical, occupational, and speech therapy programs
    • Knowledgeable and effective therapy staff
    • Compassionate and personable nursing and CNA caregivers
    • Supportive case management and discharge coordination
    • Engaged and welcoming front-desk/administrative presence
    • Clean, modern building with private rooms and courtyard views
    • On-site rehabilitation equipment and accessible exercise room
    • All-inclusive pricing with 24-hour nursing coverage
    • Structured activities calendar including music and faith services
    • In-room kitchenette options and windowed rooms available
    • Available salon/beauty services
    • Helpful wound-care skills noted in some clinical encounters

    Cons

    • Chronic understaffing and shift-to-shift variability
    • Slow or inconsistent responsiveness to call lights
    • Medication-delivery delays and medication-management gaps
    • Inconsistent cleanliness and sanitation in some rooms and common areas
    • Variation in clinical quality across staff and shifts
    • Gaps in clinical-incident response and family communication
    • Disorganized care coordination and discharge-planning processes
    • Inadequate dementia-specific programming and wandering safeguards
    • Limited meal consistency and constrained menu choices
    • Nonfunctional or unreliable in-room communication systems
    • Personal-property handling and laundry process gaps
    • Weak transfer and transport safety practices
    • Billing and charge-transparency issues
    • Inconsistent infection-control adherence
    • Administrative follow-through and accountability shortfalls

    Summary of reviews

    Reviews of Princeton Transitional Care show a consistent pattern of mixed experiences: many families and residents praise the facility’s rehabilitation strengths and certain staff members, while operational shortcomings recur across multiple accounts. The campus itself is frequently described as modern and attractive, with private rooms, courtyard views, accessible studio layouts and on-site therapy equipment. The therapy program (PT/OT/speech) earns repeated commendations for knowledgeable clinicians and strong functional outcomes; several reviewers credited therapy staff with substantial recovery progress.

    Clinical care receives divergent feedback. On the positive side, reviewers highlight compassionate nurses and CNAs, attentive case managers, and effective wound/therapy interventions in many instances. However, there is notable variability in clinical quality between shifts and individual caregivers. Common operational concerns include medication delays, missed or incorrect medication administration, slow call-light response times, and occasional safety lapses during transfers and transport. Reviewers also describe gaps in incident reporting and family notification, including cases where families felt insufficiently informed during critical events.

    Dining and daily living services are similarly mixed. Some residents and families praised meal quality and accommodating nutrition staff, while others reported cold or limited meal options and a lack of alternatives for preferences or dietary needs. Activities programming is present and includes music and faith services and other social offerings; yet a subset of reviewers found activity direction inconsistent or not well aligned with residents’ abilities.

    Facility maintenance and housekeeping impressions are generally favorable at intake, but several reviews describe declines in cleanliness in specific rooms or common areas over time, alongside isolated pest-control concerns and laundry/personal-property handling problems. Administrative strengths include accessible front-desk staff and engaged administrators or case managers who resolved individual issues; concurrently, a substantial portion of feedback cites disorganized processes, limited managerial follow-through, billing or charge-transparency disputes, and inconsistent discharge coordination—issues that can complicate transitions home or to other facilities.

    A recurrent theme is staffing: many positive anecdotes about dedicated clinicians and caring aides are offset by consistent mentions of understaffing on nights, weekends, and holidays, and by variability in bedside manner and responsiveness. Infection-control adherence and visitor-policy handling also drew concern in some accounts. There are isolated but serious-sounding communications issues described in connection with end-of-life events and post-event coordination; these items suggest families should specifically inquire about incident-communication protocols and escalation pathways.

    Taken together, Princeton Transitional Care may be an appropriate choice for patients prioritizing intensive, therapist-led rehabilitation in a newer, well-equipped environment, provided families actively monitor care coordination, medication administration, and safety practices. Prospective residents and families should ask targeted questions about staffing levels by shift, medication-administration safeguards, infection-control policies, dementia-care capabilities, incident-notification procedures, property and laundry handling, and billing policies before placement. Doing so can help align expectations with the facility’s strong rehabilitation offerings while mitigating the operational inconsistencies that appear in multiple reviews.

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    Medicare Ratings

    5·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Princeton Transitional Care is located at 401 Princeton Rd, Johnson City, TN, 37601.

    About Princeton Transitional Care

    Princeton Transitional Care sits at 401 Princeton Road in Johnson City, Tennessee, and covers about 73,000 square feet, with both skilled nursing and assisted living services all in one place, which means people can move in and get the support they need whether they're recovering after a hospital stay, living with complex health issues, or just need help with everyday tasks. The building includes 47 private suites for skilled nursing and short-term rehabilitation usually averaging 17 to 20 days, as well as 60 assisted living apartments, and there's all sorts of features throughout the place, like a therapy gym for rehab, a chapel with weekly devotionals, three secure outdoor courtyards with walking paths and a covered patio with an outdoor fireplace, a billiard parlor, a library and media center, a Blue Ridge market, coffee bar, ice cream and bistro, and an in-house salon, and residents get cable and Wi-Fi too, so they can stay connected or do puzzles and read, whatever fits them best. Each resident, whether they're there for skilled nursing care or assisted living, gets a personalized care plan with support from nursing staff, nurse practitioners, rehab teams, and therapists who handle physical, occupational, and speech-language needs, and families often like that folks can bring some furniture or comforts from home and decorate their private rooms with things like sweatpants, books, or puzzles to make it feel comfortable.

    Skilled nursing care means full-time nursing oversight, a 24-hour registered nurse on site, a 24-hour physician on call, and access to IV treatments, pain and wound care, respiratory and tracheostomy care, peritoneal dialysis, nutrition management, post-surgical care, and other serious needs, including help for people leaving the hospital but not ready to be back home. There's specialized therapy like orthopedic and joint replacement recovery, balance and strength training, cardiac and stroke care, neurological programs, swallowing treatment with VitalStim® equipment, diathermy, Kinesio Taping, and cognitive rehabilitation, all run by a clinical team who works with aging needs in mind, and the therapy sessions usually run five out of seven days a week to help folks recover. The transitional care unit focuses especially on helping patients bridge the gap between hospital and home, offering short stays for people who just need some support to get strong again, and short-term respite care is available as well.

    For those choosing assisted living, the community gives help with daily activities such as grooming, bathing, or meals, but encourages privacy and independence, with private apartments or suites that sometimes include kitchenettes and bedroom spaces, and trained staff provides support around the clock, ready to help but respectful of the residents' choices and desires. There are programs for palliative care, memory care, and respiratory therapy, meetings and events both onsite and offsite for social and mental wellness, intergenerational activities to keep up some variety, and an Eden Registered Home focus that tries to keep things as holistic and home-like as possible. Residents can take part in social, educational, and entertainment activities, go for walks on the grounds, attend movies in the facility's theatre, or join in spiritual services in the chapel if they want. There's always a focus on patient dignity, a comfortable and safe environment thanks to 24-hour security, and options to personalize care with thorough assessments and a hands-on approach, keeping residents' interests and needs at the center of things.

    Princeton Transitional Care has connections to Signature HealthCARE and Ballad Health to help keep care comprehensive, and they're active with the Tennessee Health Care Association and offer Certified Nursing Assistant training, all keeping staff prepared and residents well-supported. There's even a virtual tour option for prospective residents who want to take a look before visiting, and the care team works without a rigid daily schedule, ready to adjust routines when needed to match patient preferences. The main point is that Princeton Transitional Care provides different levels of care, whether someone needs short-term rehab, skilled nursing, palliative care, or assisted living, and does it in a setting with lots of useful amenities and friendly staff who understand what older folks need.

    People often ask...

    Princeton Transitional Care offers independent living, assisted living, memory care, and skilled nursing.

    There are 32 photos of Princeton Transitional Care on Mirador.

    Yes, Princeton Transitional Care allows residents to age in place and adjust their level of care as needed.

    The full address for this community is 401 Princeton Rd, Johnson City, TN 37601.

    No, Princeton Transitional Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Tennessee, the Department of Health licenses long-term care facilities and publishes board actions and disciplinary records, including consent orders and civil penalties.

    License number0537-00000486
    StatusLicensed
    Facility typeAssisted Care Living Facility
    License classLicensed
    Capacity79 residents
    LicenseeKeith Boyce
    EffectiveFebruary 27th, 2019
    ExpiresFebruary 26th, 2027

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Princeton Transitional Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Princeton Transitional Care directly. There is no cost for this service. We are compensated by the community you select.

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