Cherrywood Post Acute

    175 Hospital Dr, McKenzie, TN 38201
    • Assisted Living
    • Memory Care
    • Skilled Nursing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.48·(25)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.8
    • Staff

      4.5
    • Meals

      4.7
    • Amenities

      4.7
    • Value

      4.5

    Pros

    • Engaging daily activities program
    • Comprehensive rehabilitation and therapy services
    • Attentive, compassionate nursing and caregiving staff
    • Knowledgeable clinical and therapy staff
    • Clean, well-maintained facility interior
    • Welcoming, positive atmosphere
    • Enjoyable meals and dining experience
    • Strong sense of community and social connections
    • Proactive family updates and health communication
    • On-site beauty/grooming services
    • Effective COVID-19 precautions
    • Supportive admissions and intake assistance

    Cons

    • Inconsistent medication-management practices
    • Gaps in safety monitoring and incident documentation
    • Variable staff responsiveness and delays in care
    • Poor telephone and external communication responsiveness
    • Inconsistent staff interpersonal tone
    • Accessibility and facility-access challenges
    • Variability in care quality across shifts or units

    Summary of reviews

    Reviewers describe a facility with several clear operational strengths alongside concerning inconsistencies. On the positive side, Cherrywood Post Acute is repeatedly praised for its active programing and therapeutic offerings: reviewers highlight a robust daily activities schedule, strong rehab and physical-therapy services, and opportunities for social connection that contribute to a cohesive community feel. The dining experience receives positive comments about enjoyable meals, and there are convenient on-site amenities such as a beauty/grooming shop. Multiple accounts emphasize a clean, well-maintained interior and visible infection‑control practices, including COVID-19 precautions.

    Staff competence and compassion are recurring strengths in many accounts. Numerous reviewers characterized the nursing and therapy teams as attentive, professional, and knowledgeable; families reported helpful admissions assistance and proactive health updates. This combination of clinical capability and social programming appears to support good outcomes for many residents, particularly those in short-term rehab or receiving active therapy.

    However, the reviews show a notable pattern of operational weaknesses that merit attention. Several accounts raise concerns about medication-management inconsistencies and gaps in safety monitoring, including instances where injuries or marks were not clearly documented or communicated. Related to this are repeated comments about variable staff responsiveness—delays in attending to residents and difficulty reaching staff by phone—which point to weaknesses in communication channels and shift-level staffing or procedures. Some reviewers also describe staff as standoffish or uneven in interpersonal tone, suggesting variability in resident–staff interactions.

    Taken together, the pattern is one of polarization: many families report a high-quality, compassionate environment with good therapy and activities, while a distinct subset raise serious clinical and communication concerns. Prospective residents and families should verify current medication‑management protocols, incident-reporting and family-notification practices, staffing levels by shift, and phone/communication procedures during a visit. Observing staff–resident interactions, asking for recent inspection or quality reports, and requesting specifics about therapy plans and safety checks can help assess whether the facility’s strengths are consistent with the prospective resident’s needs.

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    Location

    Cherrywood Post Acute is located at 175 Hospital Dr, McKenzie, TN, 38201.

    About Cherrywood Post Acute

    Cherrywood Post Acute sits at 175 Hospital Dr, McKenzie, TN 38201, right where folks might need care after a hospital stay or for ongoing medical help, since it's a post-acute care facility that provides skilled nursing, short-term rehabilitation, and a range of services for recovery from illness, surgery, or injury, always working from a physician's own care plan and keeping licensed nurses on staff day and night. The nursing team, including RNs, LVNs, and CNAs, is known for skill and experience, and there's a special focus on person-centered care with plenty of kindness and respect mixed in, and the staff works to keep things personal and flexible for every patient. Cherrywood Post Acute holds a 4-Star Medicare rating, which means it's rated above average by the Centers for Medicare and Medicaid Services on things like safety and staffing, and you can find more about it or even take a virtual photo tour at www.cherrywoodpa.com to get a look at their big rehab gym and comfortable shared spaces before going in person.

    Recovery services stretch across physical, occupational, speech, and respiratory therapy, with rehabilitation provided every day of the week, so patients aiming to return home can work toward that at a steady pace, and the center also offers social services to help both patients and families prepare for leaving or find other support, plus daily activities for a range of interests, with a calendar always posted in each patient's room. Cherrywood keeps gardens and open common areas where patients and families can visit or simply sit outside if they feel up to it, keeping things relaxed and homelike as they go along. Restaurant-style dining is available, using meal plans set by a full-time, in-house Registered Dietitian, with nutritious options catered to each person's dietary needs.

    For privacy and safety, Cherrywood Post Acute strictly follows all federal and state laws on health information, maintains strict confidentiality, and has set up ways for patients to see or correct their own records, request certain limits on information sharing, and even file complaints if needed, all managed by a designated privacy officer, who is the Administrator. They have systems to keep health data secure, proper protocols if there's ever a breach, detailed rules for sharing data with doctors, insurers, or in situations like disasters, and clear steps for including patients' information in hospital directories or for things like public safety, law enforcement, legal matters, organ donation, and research, only sharing what's necessary or allowed by law or patient choice.

    The facility also keeps up a clean and good-looking environment thanks to a careful housekeeping crew, attentive building and grounds maintenance, and a dietary team bringing meals and snacks that fit each resident's health needs, which is especially important when healing. There's a business office ready to help with finances, billing, records, and insurance, and Cherrywood accepts private pay, Medicare, Medicaid, and most major health plans including PPOs and HMOs like Cigna and Humana, so most people have payment options. Team members can use the Employee Assistance Program, and get benefits like health, dental, vision, short- and long-term disability, life insurance, critical illness insurance, 401(k) matching, flexible scheduling, and opportunities for job growth and training, and the facility even provides Certified Nursing Assistant training to support staff advancement.

    Cherrywood Post Acute takes disease prevention seriously, following COVID-19 and other infection control guidelines closely, using proper PPE such as N95 masks, gloves, and gowns where needed, and putting a dedicated infection prevention nurse in place to watch over these protocols. The leadership team believes in high-quality skilled nursing and rehab care, striving to become a reliable place for folks moving between a hospital and home, and though no place can guarantee perfect care, Cherrywood seeks to keep health, respect, and comfort at the center of each day for everyone under its roof.

    People often ask...

    Cherrywood Post Acute offers assisted living, memory care, and skilled nursing.

    There are 10 photos of Cherrywood Post Acute on Mirador.

    The full address for this community is 175 Hospital Dr, McKenzie, TN 38201.

    No, Cherrywood Post Acute does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Cherrywood Post Acute. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cherrywood Post Acute directly. There is no cost for this service. We are compensated by the community you select.

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