Riverside Nursing and Rehabilitation Center

    6801 E Riverside Dr, Austin, TX, 78741
    3.7 · 84 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Compassionate staff, dangerous care lapses

    I had a very mixed experience. Many therapists, nurses and CNAs were compassionate and rehab care was strong, and new management has made positive changes - but I also saw serious lapses: understaffing, ignored call lights and delayed responses, poor communication and paperwork, medication errors, and cleanliness/neglect issues. Because the quality swings from excellent to dangerous, I wouldn't recommend without an in-person visit and firm answers about staffing and care protocols.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.68 · 84 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.2
    • Staff

      3.5
    • Meals

      1.9
    • Amenities

      2.9
    • Value

      5.0

    Location

    Map showing location of Riverside Nursing and Rehabilitation Center

    About Riverside Nursing and Rehabilitation Center

    Riverside Nursing And Rehabilitation Center is a large, for-profit nursing facility that accommodates up to 122 residents. The center participates in both Medicare and Medicaid programs, providing access to a range of payment options for short-term rehabilitation and long-term care. The facility is individually owned and does not belong to a continuing care retirement community. Residents at Riverside can expect services tailored to those recovering from hospital stays, such as rehabilitation following a stroke, heart attack, infection, or accidental injury. For individuals needing extensive daily assistance, the center also offers long-term care programs, ensuring that medical and non-medical needs such as medication management, dressing, eating, and personal hygiene are met.

    The center features an average rating for short-term rehabilitation care, with residents benefiting from an average of three hours and nine minutes of nurse staffing per day. The focus is on facilitating recovery and helping those who are able to transition back home with a supportive approach to nursing and therapy. Emergency preparedness and risk management are also integral aspects, reflected in practices such as consistent nurse staffing on weekdays and weekends, as well as systems in place for addressing acute medical needs, including emergency room visits for residents when necessary.

    In terms of preventive care and lifestyle management, Riverside prioritizes vaccination efforts, with nearly all residents receiving annual flu vaccinations. Nutritional care is addressed through meal planning that aims to meet daily dietary and special medical needs, with attention to food quality, palatability, and safety. Residents’ well-being is further supported through access to pharmacist services and the maintenance of accurate medical records, ensuring that care plans are comprehensive and adapted to changing health conditions.

    The center places importance on respecting residents’ rights to privacy, communication, and participation in their health care decisions. Residents are provided with reasonable access to communication methods and informed about their options regarding Medicaid and Medicare coverage. Additionally, the center is committed to maintaining a safe environment, implementing measures to prevent accidents and provide adequate supervision. The discharge planning process at Riverside focuses on meeting each resident’s goals and ensuring a smooth transition to the next stage of care, whether that involves returning home or continuing within the facility.

    Overall, Riverside Nursing And Rehabilitation Center combines skilled nursing care, rehabilitative therapy, and personal support for both short-term and long-term residents, seeking to create an environment where health, dignity, and quality of life are prioritized. Through structured care plans, consistent staffing, and a broad range of supportive services, the facility aims to address the complex and evolving needs of its residents.

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