Pricing ranges from
    $5,816 – 7,560/month

    Brookdale Farmers Branch

    13505 Webb Chapel Rd, Farmers Branch, TX, 75234
    • Assisted living
    AnonymousLoved one of resident
    4.0

    Caring staff, safe, recommend cautiously

    I moved my mom here and it's been life-changing - the staff are caring, attentive and treat residents like family, directors (Preston and team) communicate well, and nursing support is high quality. Meals are very good, the active daily/weekly calendar and outings keep people social and engaged, and the one-story, home-like building with a lovely secured courtyard feels safe. Move-in and family communication were smooth, pricing is competitive (Medicaid accepted) and transportation/amenities are convenient. Rooms are adequate but the facility is older and some rooms feel a bit nursing-home-like. Be aware there have been past staffing turnovers, occasional understaffing, and a few serious neglect/security complaints - management appears more stable now and staff often go above and beyond. Overall I'm grateful and would recommend, but tour carefully and ask about current staffing and security.

    Pricing

    $5,816+/moSemi-privateAssisted Living
    $7,560+/moStudioAssisted Living
    $6,979+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Pet friendly
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.27 · 103 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.3
    • Staff

      4.4
    • Meals

      3.9
    • Amenities

      3.9
    • Value

      3.6

    Location

    Map showing location of Brookdale Farmers Branch

    About Brookdale Farmers Branch

    Brookdale Farmers Branch sits in the South Rawhide neighborhood of Farmers Branch, TX, at 13505 Webb Chapel Rd, and serves as a Continuing Care Retirement Community focused on memory care with a dedicated license (#030289) for Alzheimer's care, offering 22 beds in a purpose-built memory care section that's set up in its own building to keep residents with dementia and memory loss safe, and you'll find the building stays locked with alert systems like bracelets and computerized wandering alerts to help staff track residents who might be elopement risks or show strong behavioral needs, since sometimes folks with memory loss can act out or want to leave when it's not safe, so staff are trained for this and watch residents around the clock, while doctors and nurses stay on-call 24 hours a day to support those living in the memory care area and those in assisted living or skilled nursing, and they can manage behavioral problems and help folks with transfers, whether it takes one or two people or a mechanical lift, all in a secure and monitored way.

    Staff regularly check on residents, give reminders, and pitch in with basic daily tasks like grooming or toileting, so people get help where they actually need it, and licensed skilled nursing is right there for when medical care becomes important, while hospice and respite care services are available for those who need extra support during life changes or tough times, so families can get help too if things become overwhelming or uncertain. There's a full-time activity director arranging a steady list of activities-gardening, art projects, trivia, Wii bowling, music events, and spiritual services both on and off site for those who want them, plus facilities like indoor and outdoor common areas, a private dining room, and restaurant-style meals cooked up by a professional chef with the ability to make low or no sodium and low or no sugar foods, as well as pet-friendly policies so residents can keep a cat or dog and even get some pet care services if needed.

    Apartments are wheelchair accessible, with showers to match, and transportation options include free rides as well as resident parking, though there isn't exact info about parking details, pools, patios, or fitness centers, and there's no word on utility costs or building finishes, but Wi-Fi and high-speed internet are available. The apartments aren't on the sales or rental market right now, and when it comes to the broader neighborhood, there are condos and other types of homes around, but Brookdale Farmers Branch itself focuses on older adults aged 55+ who want independent living, assisted living, skilled nursing, or memory care in a maintenance-free, social setting, and the campus lets people move between levels of care as their needs change without having to leave the community.

    Every resident gets a personalized care plan to help with meals, social life, and day-to-day needs, and folks can tour the community to see what daily life, dining, and activities are like, and for those living at home, there's even a home care option with aides offering companionship and non-medical help. Recognition for care quality has come with a Best of Senior Living Award-probably given for things like good support through transitions, friendly staff, and safety features designed around dementia, but above all, the focus stays on safety, wellness, and helping people live as well as possible with the right level of support for memory issues or physical needs, so residents feel they have some independence while getting reliable help whenever it's needed.

    About Brookdale

    Brookdale Farmers Branch is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

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