Cedar Ridge Rehabilitation and Healthcare Center

    1700 N Washington St, Pilot Point, TX 76258
    • Assisted Living
    • Memory Care
    • Skilled Nursing

    Caring attentive staff, excellent rehab

    I brought my mom here for rehab and had a very positive experience. The admissions team put me at ease, and the nurses, aides and therapy staff were genuinely caring, attentive, and went above and beyond; the facility felt clean and home-like with engaging activities. My family felt supported through the transition home - I'd recommend this place for rehab or long-term care.

    Loved one of resident
    Jul 2026

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.68·(85)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.6
    • Staff

      4.6
    • Meals

      4.0
    • Amenities

      4.0
    • Value

      5.0

    Pros

    • Compassionate nursing and caregiving staff
    • Engaged activities program with outings and events
    • On-site rehabilitation, therapy, and allied medical services
    • Clean, well-maintained facility and grounds
    • Home-like, family-oriented atmosphere
    • Responsive admissions and front-desk support
    • Personalized attention from aides and office staff
    • Supportive therapy that facilitates transitions home
    • Welcoming environment and timely intake process
    • Active administrative involvement and visible leadership

    Cons

    • Inconsistent staffing coverage leading to delayed resident assistance
    • Gaps in infection-control and clinical compliance
    • Deficiencies in catheter and device-care protocols
    • Limited direct physician-to-family communication
    • Inconsistent dining quality and meal-service experience
    • Vulnerabilities in personal-property safeguards and documentation
    • Intermittent front-desk and phone responsiveness
    • Inadequate resident-privacy and resident-rights safeguards
    • History of regulatory citations and corrective-action needs

    Summary of reviews

    Reviews describe a facility with strong interpersonal strengths but also notable operational vulnerabilities. Across many accounts, frontline caregivers, nurses, therapy staff, and activity personnel receive consistent praise for being caring, attentive, and personally invested in residents. Families commonly described a welcoming admissions process, a home-like atmosphere, and an activities program that includes outings and community events. The on-site rehabilitation and therapy offerings are frequently cited as a core strength that supports short-term recovery and transitions back home.

    At the same time, reviewers — and documented regulatory findings — indicate systemic issues that prospective residents and families should evaluate carefully. Staffing levels and coverage emerge as a recurring operational concern: delayed assistance, long waits for help, and occasions when a single aide covers an entire wing were reported. These staffing inconsistencies appear to contribute to lapses in responsiveness and to family perceptions of uneven day-to-day care.

    Clinical compliance and safety processes also show variability. Several reviews and citation history point to gaps in infection-control practices and specific device-care protocols, including catheter-related procedures. These items suggest opportunities for improved clinical oversight and stronger written protocols. Relatedly, reviewers raised concerns about limited direct communication between physicians and families, occasional unreturned calls, and intermittent front-desk or phone responsiveness — all of which affect families’ ability to get timely clinical updates.

    Nonclinical operational issues are mixed. Many families praised cleanliness, maintenance, and the personal attention from office staff; however, there are also reports indicating vulnerabilities in property handling, documentation, and resident-privacy safeguards. Dining impressions are inconsistent: some reviewers praised meals, while others identified uneven food quality. Management visibility and an involved administrator were cited positively by many reviewers, but the facility’s regulatory history and several serious individual complaints underscore the importance of confirming corrective actions and current compliance status.

    For prospective residents and families: weigh the facility’s clear strengths in caring staff, therapy services, and programming against documented operational and compliance concerns. Recommended questions to ask during a tour include current staffing ratios and weekend coverage, recent infection-control audit results and corrective actions, how physician–family communication is handled, policies for safeguarding resident property and privacy, and opportunities to sample menus or review dining schedules. These targeted inquiries can help determine whether the facility’s interpersonal strengths are matched by robust operational practices appropriate to a given resident’s clinical needs.

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    Medicare Ratings

    3·/ 5
    • Overall

    • Health Inspection

    • Staffing

    • Quality Measures

    Ratings from the U.S. Centers for Medicare & Medicaid Services (Care Compare). View on Medicare.gov

    Location

    Map showing location of Cedar Ridge Rehabilitation and Healthcare Center

    Cedar Ridge Rehabilitation and Healthcare Center is located at 1700 N Washington St, Pilot Point, TX, 76258.

    About Cedar Ridge Rehabilitation and Healthcare Center

    Cedar Ridge Rehabilitation and Healthcare Center sits over in Pilot Point, TX, and the place has 108 certified beds and helps about 81 people each day on average, so you've got a fair amount of folks living there even though it never feels too packed, and those numbers mean you'll see both new faces and staff around often, which a lot of people seem to like, especially since the staff's known for being caring and doing their best to support everyone in both medical needs and the everyday stuff that comes with living there. With a whole range of services on offer like skilled nursing, long-term care, rehab, wound management, memory care, and even telemedicine, you'll see them try to help people with different problems-be it short stays or folks who need to make it their home for longer, and there's special help for people with Alzheimer's or memory troubles. The team who works there is trained and handles each resident with an individual care plan, which is probably why some families say nice things about how the staff handles the emotional side of care and tries to keep people feeling at ease in the setting, and the place even has pet-friendly policies, so you might see dogs or cats here and there, something that's gotten a thumbs up from quite a few people.

    Now, like any other place, there've been issues-Cedar Ridge has had 27 total deficiencies found in inspections, including five about infections, and there've been citations for not always keeping the environment as homelike or clean as it should be, and for not making sure residents are free from restraints unless truly needed for medical reasons, so those are things you ought to know if you care about safety and comfort, but staff turnover is a bit lower than average, with nurse turnover at 43.4% compared to the state's 51.8%, which some will see as a good sign. They keep nurses on staff all hours and the nurse-to-resident hours are about average for Texas, so there will usually be someone around for care, plus they offer admissions 24/7, making it easier for people who need help at odd times. The facility is run by Nexion Health Leasing, Inc. since 2020 and Nexion Health is involved in other states, so they stick to their own rules and procedures, and it's a for-profit business, operating as an LLC, so it's not owned by a local family or church group. Some awards and community praise mention that Cedar Ridge does a good job with things like professional services and that they offer activities and amenities to help residents pass the time, though some of these programs and activities might depend on what staff are available and the needs of each resident. Overall, the staff focuses on helping people maintain as much wellness and independence as they can, tailoring the plans to each person, and they try to make the facility feel comfortable and homey, but every place has its strengths and its weak spots, so it helps to visit and see if it feels right for what you or your loved one needs.

    People often ask...

    Cedar Ridge Rehabilitation and Healthcare Center offers assisted living, memory care, and skilled nursing.

    There are 16 photos of Cedar Ridge Rehabilitation and Healthcare Center on Mirador.

    The full address for this community is 1700 N Washington St, Pilot Point, TX 76258.

    No, Cedar Ridge Rehabilitation and Healthcare Center does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Cedar Ridge Rehabilitation and Healthcare Center. The information above has not been verified or approved by the owner or operator. For exact information, please contact Cedar Ridge Rehabilitation and Healthcare Center directly. There is no cost for this service. We are compensated by the community you select.

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