Pricing ranges from
    $5,764 – 7,493/month

    Prestonwood Court

    7001 W Plano Pkwy, Plano, TX, 75093
    4.4 · 58 reviews
    • Assisted living
    • Memory care
    AnonymousLoved one of resident
    3.0

    Warm community but staffing concerns

    I moved my mother to Prestonwood Court and found a warm, beautiful, well-kept community with apartment-style rooms, a pool and gym, creative activities, and many attentive, caring staff who made her feel at home. Meals and amenities are generally good and staff are often responsive, but the community is pricey and there are real concerns: staffing shortages/turnover, slow nursing responses, medication errors/miscommunication, missed care (falls, showers, laundry), and COVID-related deaths. Leadership and communications can be inconsistent, memory care reports were mixed, and there have been troubling reports of mistreatment/racial bias that deserve scrutiny. Overall my experience was mostly positive and I'd recommend Prestonwood Court for its care and community - but only with careful oversight of meds, staffing and responsiveness.

    Pricing

    $5,764+/moSemi-privateAssisted Living
    $7,493+/moStudioAssisted Living
    $6,916+/moSuiteAssisted Living

    Schedule a Tour

    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Spa
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    4.38 · 58 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.1
    • Staff

      4.5
    • Meals

      3.8
    • Amenities

      4.3
    • Value

      2.9

    Location

    Map showing location of Prestonwood Court

    About Prestonwood Court

    Prestonwood Court welcomes seniors who want both support and independence, offering studio and one-bedroom apartments, with each apartment featuring private bathrooms with grab bars and walk-in showers, and spaces that let in plenty of natural light, and residents can bring their own furniture to make things feel more personal and comfortable, plus Memory Care residents get secure apartments with kitchenettes and nearby cozy common areas that have things like a grand piano, comfy seating, and a fireplace for relaxing. People can take walks in the courtyard lined with blooming crepe myrtles and sit by the fountain or use the rocking chairs on the porch, while indoors, there's an inviting foyer with polished hardwood floors, a popcorn cart, and natural light, as well as other community spaces like a charming Bistro, a library, a billiards table, and a theater with a popcorn machine and classic movie posters that are all intended to create spaces for gathering and entertainment, and if anyone wants to get some exercise, there's a Premier Club fitness center with Keiser equipment and an indoor swimming pool for aquatic therapy.

    Daily life at Prestonwood Court is shaped around helping people keep their independence and purpose, and there's a regular schedule filled with all sorts of activities-arts and crafts, Bible study, fitness classes, book club, games for mental stimulation, aromatherapy, hand massages, and clubs like Walk 'n Talk. There's enrichment happening every day, whether it's faith services, social events, or nature walks, and staff encourage people to stay busy and involved to help their well-being and social life. Residents have help with day-to-day chores, including weekly housekeeping, laundry and linen service, and personal care like bathing, dressing, and medication management, and there's nursing oversight for health needs, as well as on-site therapy services for those who need extra support, plus staff can arrange telehealth visits when needed.

    The dining program focuses on three daily meals made by chefs using fresh, locally sourced ingredients, and people eat in a shared dining room, with meals tailored for special diets, including those needed for memory care, and the menu changes from gourmet dishes to comfort food, so there's usually something to suit most tastes. Memory care residents benefit from specialized support through programs like Pathways and Dining with G.R.A.C.E., geared toward reducing confusion and improving quality of life with support that keeps people safe and engaged, and these programs help address wandering and memory loss with secure common areas, monitored spaces, and high staff-to-resident ratios.

    Safety is a key part of everyday life here, with secure entryways, monitored common areas, emergency response systems, and regular safety features such as grab bars, wheelchair access, and walk-in showers throughout the building. Residents can take part in a maintenance-free lifestyle with weekly cleaning and have access to salon and bistro services, scheduled transportation, and a resident portal for community updates and engagement. The facility is pet-friendly, so seniors can bring along a small pet if that's important to them.

    Prestonwood Court offers independent living, assisted living, memory care, and even home care for those living nearby. There are activities and care programs tailored to residents' needs, with the goal to help everyone enjoy an environment that feels like home without giving up their freedom or peace of mind, and anyone interested is welcome to come take a tour and see how the day-to-day life works, what apartments look like, and what activities are offered, so they can make an informed decision about living here.

    About Senior Lifestyle

    Prestonwood Court is managed by Senior Lifestyle.

    Senior Lifestyle, founded in 1985 as a family-owned business headquartered in Chicago, Illinois, has grown from its first lakefront community to become one of the nation's leading senior living providers. Operating more than 130 communities across 20+ states from coast to coast, Senior Lifestyle serves nearly 10,000 residents as the 10th largest senior living provider in the United States, with annual revenues reaching $1 billion. The company functions as an owner, operator, and developer of senior living communities, offering services across all market segments from luxury to affordable.

    The company provides a comprehensive continuum of care including independent living, assisted living, memory care, and skilled nursing services. Their award-winning "embrace" Memory Care program stands as a cornerstone of their offerings, built on five key principles: Wellness, Enrichment, Challenge, Connection, and Creativity. This research-driven program features specialized initiatives such as Bookmarks (reading support), Essence (multi-sensory experiences), Snapshots (emotional wellness for residents and families), Spark (cognitive stimulation and social engagement), and Thymeless (a garden-to-table dining program). Each component is designed to provide person-centered care that focuses on the individual rather than the disease, ensuring dignity and overall well-being in a supportive environment.

    Senior Lifestyle's operational philosophy is guided by their HEART values: Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core values shape every aspect of their approach to serving residents and supporting team members. The company's commitment extends beyond traditional care models, emphasizing connection and inclusion throughout their communities. Their person-centered approach ensures that daily life is filled with joy and serenity, with personalized experiences tailored to each resident's unique needs, preferences, and abilities.

    As a pioneer in the senior living industry for nearly four decades, Senior Lifestyle continues to innovate and expand while maintaining its family-owned heritage and commitment to quality care. Their comprehensive wellness approach addresses mind, body, and soul through coordinated programs that promote cognitive stimulation, social engagement, and meaningful moments. This dedication to excellence across luxury, moderate, and affordable segments demonstrates Senior Lifestyle's mission to provide exceptional senior living experiences that enhance quality of life for all residents, regardless of their care needs or economic circumstances.

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