Whitesboro Health and Rehabilitation Center sits on Sherman Drive and serves as a place for both long-term and short-term care, with an average of about 39 residents each day. The center offers skilled nursing and rehabilitation, with care teams focused on making the space feel home-like and supportive, something the compassionate staff works on every day for each resident. Folks get help with daily personal care, medication management, and specialized treatments like vent care, in-house dialysis, wound care, and even memory care for dementia. There's occupational, physical, and speech therapy available, and the staff-managed by Whitesboro I Enterprises LLC since December 2023 and affiliated with Creative Solutions In Healthcare-handles all sorts of medical conditions like diabetes, heart problems, and stroke recovery with services like podiatry, dentistry, and optometry as well.
The center is known in the area for being the only five-star rated facility, though it does have a record of six deficiencies from inspection reports, including concerns with accident hazards, supervision, pharmacy service, and medication errors, and the team is always working on improving these areas. Nursing home services are provided in 1204 certified beds, though the daily census shows a much smaller group, making the place feel less crowded and a bit more relaxed. Residents can enjoy well-landscaped courtyards with benches and picnic tables under shade trees, and there's a lounge for socializing, along with a beauty salon, and amenities like laundry, housekeeping, and even nutritious meals made by culinary staff with options for special diets.
People can expect transportation services for outings or appointments, an emergency call system in case help is ever needed quickly, and a range of activities designed to keep folks engaged and feeling part of things. There's a strong focus on independence and choice, so residents decide on their daily routines while staff keep up clinical care standards. Families and residents can stay in touch using an online portal, and there's a customer care line plus an anonymous review process to address any concerns that come up. The center works with the Whitesboro Area Chamber of Commerce, and veterans can access special services here too. With options for respite care, hospice, rehab-to-home programs, assisted living, and both short-term and long-term nursing, folks and families can find support no matter their needs. The staff aim for quality, safe care, and create an atmosphere where people feel respected and looked after.
