Mirador estimate
    $7,500/month

    Chantilly Heights Memory Care

    3925 Downs Dr, Chantilly, VA 20151
    • Assisted Living
    • Memory Care

    Compassionate dementia care, spotless facility

    I placed my wife in Chantilly Heights and have been very pleased - the caregivers are genuinely kind, compassionate and dementia-savvy. The bright, spotless, home-like facility offers personalized care plans, engaging daily activities and frequent family events, with nutritious meals and attentive hygiene and safety support that bring us real peace of mind. Management and staff are responsive and welcoming; I highly recommend this memory-care community.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Hospice waiver
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Dementia waiver
    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (medical)
    • Transportation arrangement (non-medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.76·(63)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.9
    • Staff

      4.8
    • Meals

      3.8
    • Amenities

      4.9
    • Value

      4.8

    Pros

    • Compassionate, dementia-experienced caregiving staff
    • Personalized memory-care plans
    • Engaging dementia-tailored activities program
    • Full-day activity calendar with frequent events
    • Robust holiday and community event programming
    • Strong family communication and involvement
    • Prompt phone responsiveness and proactive outreach
    • Modern, well-maintained facility (built 2015)
    • Bright, open layout and spacious common areas
    • Private rooms located near activity spaces
    • Clean, well-kept interior and outdoor courtyard
    • Nutritious meals, snacks, and hydration offerings
    • Flexible visitation and family-friendly policies
    • Nursing oversight and safety-focused environment
    • Regular music, arts, and therapeutic programming

    Cons

    • Inconsistent staffing stability and availability
    • Operational disruptions during ownership or management transitions
    • Variable meal quality and dining satisfaction
    • Gaps in alarm and emergency-alert response procedures
    • Limited admission suitability or clinical capacity for advanced dementia or language-specific needs

    Summary of reviews

    Chantilly Heights Memory Care Community is consistently described as a modern, bright, and family-oriented memory-care setting with a clear focus on dementia-specific programming. Reviewers emphasize compassionate, dementia-aware staff who provide individualized care plans and maintain close communication with families. Nursing oversight and safety measures are present, and many families cite peace of mind related to the facility’s attention to personal hygiene, medication oversight, and end-of-life support.

    The activities program is a notable strength. The community operates a full-day calendar with dementia-tailored activities, music, arts and crafts, and frequent special events (holiday light displays, carriage rides, luminary ceremonies, and remembrance programming). Activity staff are frequently praised for facilitating resident engagement and family participation. The proximity of private rooms to activity areas and bright, open common spaces supports participation and socialization.

    Facility features are regularly highlighted: built in 2015 and maintained in good condition, the building offers spacious rooms, bright communal areas, an outdoor courtyard, and an overall home-like atmosphere. Many reviewers describe the interior as clean and well kept. Dining receives generally positive remarks for nutritious meals, snacks, and hydration offerings; however, meal satisfaction is not uniform across all comments.

    Management and communication receive mixed but largely positive comments. Several reviewers noted prompt phone responses, proactive outreach, virtual-call flexibility, and visible leadership continuity during an ownership change; one leader was named for providing stability. At the same time, reviewers also described periods of operational change tied to ownership/management transitions, and families advise confirming current staffing patterns and leadership arrangements during any move-in process.

    Areas to evaluate further include staffing stability, clinical capacity for higher-acuity dementia or language-specific needs, meal consistency, and emergency-alert procedures. Review comments indicate intermittent staffing turnover and occasional availability gaps, which were sometimes linked to transition periods. A limited number of experiences suggest the community may be better suited to residents with higher-functioning memory loss than those requiring very complex clinical or language-specific care. There was at least one account that raised concern about alarm/alert responsiveness; prospective families should ask about alarm response protocols and recent staffing metrics.

    Overall, Chantilly Heights is portrayed as a well-kept, activity-rich memory-care community with strong family engagement and compassionate staff. Prospective residents and families should verify current staffing stability, clinical-eligibility criteria for advanced dementia care, dining options, and emergency-response procedures during their tour and intake discussions to ensure the community aligns with the resident’s clinical and cultural needs.

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    Location

    Map showing location of Chantilly Heights Memory Care

    Chantilly Heights Memory Care is located at 3925 Downs Dr, Chantilly, VA, 20151.

    About Chantilly Heights Memory Care

    Chantilly Heights Memory Care sits over at 3925 Downs Drive in Chantilly, VA, and really puts a focus on folks with memory issues such as Alzheimer's and other types of dementia, and you can see that right away with dedicated care plans made for each person, so no two residents end up with the exact same routine, and that means staff help out with things like medication, daily needs, and making sure everyone's both safe and as independent as possible, which takes a bit of work but seems worth it, especially when the building's filled with all kinds of safety features like specialized walk-in tubs, home security, and medication dispensers that cut down on mistakes, plus the place itself has been put together for memory support, with both indoor and outdoor common areas that are locked and set up to give people space to move around safely, relax, or visit with friends, and there's always people around, too, trained in memory care who know how to keep things calm and respectful, all while trying to make everyone feel at home. You'll see they really do try to make the community feel inviting, with monthly Memory Cafe gatherings, which happen in person every third Thursday from 2:30 to 4:00 managed by Michelle Mindock, letting residents and their families join in on art, singing, music, and easy movement types of things, so no one has to feel isolated, and this kind of activity helps the mind stay active and gives chances for some new friendships too. Chantilly Heights offers a mix of living spaces for seniors, like apartments, condos, and townhomes that are built to help those who need more support or memory care, but also have amenities that feel close to home, like home-cooked meals made by a certified dietician, an Arts & Crafts studio, beauty salon and barber shop, plus clubs, religious services, and a full calendar of social events, sometimes outdoors if the weather's nice, and those activities are structured to help with cognitive health and social skills, whether that's through games, music, or other group programs. On top of all that, they use technology like iN2L to help residents stay in touch with family or take part in learning and entertainment, which can be important when someone's memory isn't what it used to be, and they've got spaces for relaxation and quiet too, not just a constant schedule. The staff at Chantilly Heights are trained for dementia and memory care, and always work to treat everyone with dignity while watching carefully to keep people safe. Families get some peace of mind knowing there's a secured environment, and if they just need a break for a little while, respite care is offered as well. You can see the care in details big and small, from the layout of the rooms all the way to the efforts spent adjusting schedules and activities to fit what each resident needs to feel comfortable, engaged, and supported in their daily life.

    About The Arbor Company

    Chantilly Heights Memory Care is managed by The Arbor Company.

    Founded in 1988, The Arbor Company has established itself as a leading senior living operator with over 35 years of experience in the industry. Headquartered in Atlanta, Georgia, the company has grown from its origins to become a respected provider of senior care services across the southeastern and mid-Atlantic regions of the United States. Under the leadership of President Judd Harper, who has guided the organization for over 25 years, The Arbor Company operates 48 senior living communities across 11 states, including Florida, Georgia, Illinois, Maryland, New Jersey, North Carolina, Pennsylvania, South Carolina, Tennessee, Texas, and Virginia.

    People often ask...

    Chantilly Heights Memory Care offers competitive pricing, with rates starting at a cost of $7,500 per month.

    Chantilly Heights Memory Care offers assisted living and memory care.

    There are 36 photos of Chantilly Heights Memory Care on Mirador.

    The full address for this community is 3925 Downs Dr, Chantilly, VA 20151.

    No, Chantilly Heights Memory Care does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Virginia, the Department of Social Services licenses assisted living facilities and publishes the results of its routine and complaint inspections.

    License number49288
    Facility typeAssisted Living Facility
    License class2yr
    Capacity54 residents
    Care servedNon-ambulatory, Special Care Un, Assisted Living
    ExpiresSeptember 19th, 2026
    Special certificationNon-Ambulatory, Special Care Un, Assisted Living
    View the official license record

    Inspection Reports

    8

    Reports

    8

    Citations

    0

    Complaints

    3

    Years

    07 Aug 2025Inspection
    Observed that cleaning supplies and other hazardous materials were not stored in a locked area. Unsecured items were found in the kitchenette and the physical therapy room, resulting in a violation.
    • 22VAC40-73-(8)-860-I
    10 Jan 2025Inspection
    Found no deficiencies.
    16 Oct 2024Inspection
    Cited a violation for failing to keep resident records locked; observed the medication cart computer screen displaying resident information.
    • 22VAC40-73-(6)-560-E
    16 Oct 2024Inspection
    Investigated a privacy breach where a medication cart computer screen with resident information was left open in public view.
    • 22VAC40-73-(6)-560-E
    25 Jul 2024Inspection
    Identified deficiencies related to medication reference materials, building maintenance, and ISP documentation.
    • 22VAC40-73-(6)-640-D
    • 22VAC40-73-(8)-870-A
    • 22VAC40-73-(6)-450-B
    27 Jul 2023Inspection
    Investigated medication administration practices and identified two deficiencies in adhering to orders and MAR documentation.
    • 22VAC40-73-(6)-680-D
    • 22VAC40-73-(6)-680-I
    01 Jun 2023Inspection
    Found no deficiencies. Observed medication administration and residents eating breakfast and lunch.
    21 Feb 2023Inspection
    Found no deficiencies. The inspection took place on 2023-02-21.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Chantilly Heights Memory Care. The information above has not been verified or approved by the owner or operator. For exact information, please contact Chantilly Heights Memory Care directly. There is no cost for this service. We are compensated by the community you select.

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