Heritage Hall Front Royal

    400 W Strasburg Rd, Front Royal, VA, 22630
    3.6 · 29 reviews
    • Assisted living
    • Memory care
    • Skilled nursing
    AnonymousCurrent/former resident
    2.0

    Excellent rehab but neglectful management

    I had a mixed, distressing stay. Many nurses and therapy staff were caring and effective - excellent rehab, good meals and activities - but I also witnessed serious neglect: residents left unbathed and in soiled bedding, bedsores, delayed testing/meds and missing discharge info, rude staff and profit-driven, unresponsive management. Overall care felt inconsistent; I would not recommend without strict oversight.

    Pricing

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    3.59 · 29 reviews

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.4
    • Staff

      3.7
    • Meals

      3.5
    • Amenities

      1.5
    • Value

      4.0

    Location

    Map showing location of Heritage Hall Front Royal

    About Heritage Hall Front Royal

    Heritage Hall Front Royal is a proprietary nursing care center with 60 licensed beds, offering both private and semi-private rooms at daily rates of $250 and $215, and it serves as a Skilled Nursing Facility (SNF) as well as a facility for long-term assisted living and memory care. Residents can stay short-term while recovering from an operation, illness, or fall, and many regain enough health and strength to return home or move to a lower level of care, while others decide to stay longer and benefit from a loving and focused community that values personal choice and dignity. Nurses, therapists, aides, and senior assisted living associates get to know the people living here well because the facility is small, and it aims for a team approach by bringing together everyone who cares for the residents, including families and friends. There is a strong focus on privacy, independence, and letting each person make their own choices, which runs through the daily life and care plans here, and highly trained staff deliver physical, occupational, and speech therapies, as well as tailored programs for people with memory loss. Heritage Hall Front Royal welcomes residents who use wheelchairs or need other accommodations, and the Activities Department plans many events and programs to help people socialize, stay active, and enjoy each day. The facility is associated with resource websites such as VirginiaNavigator, disAbilityNavigator, SeniorNavigator, VeteransNavigator, and Lindsay Institute, plus it links to a broad resource directory that lists over 26,000 programs and services for seniors, caregivers, and veterans, including help with caregiving, employment, financial and legal planning, health services, housing, insurance, social activities, technology, transportation, and benefits. The library on its website www.heritage-hall.org contains educational articles, videos, guides, helpful links, local events, and books, and there are dedicated areas for senior, veteran, and caregiver resources. Heritage Hall Front Royal is sponsored by a mix of organizations supporting advocacy, community, family, health, home, planning, transportation, aging well, caregiving, employment, and overall quality of life, while efficiency and care are measured through ranking tools and performance indicators. Administrator Brian Huschke oversees the care and daily operations, and the facility makes wellness, community, and dignity a matter of daily priority, with special attention to memory care needs and the goal to make everyone feel at home and supported throughout their stay.

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