Mirador estimate
    $4,000/month

    Brookdale Midlothian

    14016 Turnberry Ln, Midlothian, VA 23113
    • Assisted Living
    • Memory Care

    Compassionate staff made move in

    I chose Brookdale for my mom and I'm very pleased - the staff (Erin was our go-to) are compassionate, attentive, and genuinely caring, and they made move-in smooth. The facility is clean, cozy, and inviting with lovely grounds, great food (Chef Melvin impressed us), and plenty of activities that helped my mom feel at home. The team feels like family, gave us real peace of mind, and I'd recommend a tour.

    Loved one of resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Coordination with health care providers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Special dietary restrictions

    Room

    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Internet
    • Kitchenettes
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Transportation arrangement (medical)
    • Transportation to doctors appointments

    Common areas

    • Beauty salon
    • Dining room
    • Garden
    • Outdoor space

    Community services

    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    3.65·(138)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      3.5
    • Staff

      3.7
    • Meals

      3.9
    • Amenities

      3.9
    • Value

      1.8

    Pros

    • Warm, home-like atmosphere
    • Compassionate and attentive caregiving staff
    • Responsive and accessible management
    • Clean, attractive facility and grounds
    • Spacious private rooms with patios and ample storage
    • Restaurant-style dining with varied menu and dedicated chef
    • Frequent activities and regular outings
    • On-site medical, therapy, and salon services
    • Secure memory-care design with courtyard access
    • Personalized move-in support and Brookdale-At-Home options
    • Resident council involvement and transportation services

    Cons

    • Inconsistent staffing levels and high turnover
    • Gaps in night- and memory-care monitoring
    • Communication disconnects between management and clinical staff
    • Variability in daily care quality and follow-through
    • Inconsistent housekeeping and sanitation practices
    • Inconsistent meal quality and dining-service continuity
    • Billing, pricing, and admissions-process transparency issues
    • Medication-administration and documentation lapses
    • Activity scheduling and resident-notification inconsistencies
    • Personal-property handling and security concerns

    Summary of reviews

    Brookdale Midlothian presents as a well-maintained, attractive senior living community with many elements families value: a warm, home-like atmosphere; an inviting dining room with a chef-driven menu; active programming and frequent outings; and convenient on-site services such as nursing support, optometry, a salon, and transportation. Reviewers consistently highlight compassionate front-line caregivers, individualized attention, prompt emergency response in some cases, and management staff who are often accessible and willing to address concerns. For many residents the location, grounds, and private-suite options contribute to a comfortable, hotel-like living experience with strong social opportunities and resident engagement.

    At the same time, there is a clear pattern of inconsistency in operational performance. Staffing levels and turnover were frequent themes: families described periods when direct-care coverage was stretched, which reviewers linked to delays in assistance, missed or delayed personal-care tasks, and variability in activity delivery. Several accounts raised concerns about monitoring in memory-care and overnight hours, and a subset of reviewers reported multiple falls and subsequent transfers to higher levels of care. These reports point to gaps in monitoring practices and fall-prevention processes that prospective families should investigate further.

    Dining and activity programs are frequently praised for quality and variety, but reviewers also noted variability: some described excellent, restaurant-style meals and robust programming, while others experienced limited dining options, service interruptions, or activities that were not consistently executed or communicated. Housekeeping and sanitation standards were generally described as good in common areas, though there are intermittent concerns about cleanliness in some units and about timeliness of room cleaning. Personal-property handling and inventory controls emerged as a recurring operational worry for some families.

    Management and admissions practices draw mixed feedback. Several families praised responsive leadership, smooth move-in support, and visible improvements under new management. Conversely, others reported confusion around pricing, billing, and care-level transitions, as well as lapses in follow-through between sales/administration and clinical staff. Medication administration and documentation were identified as an area needing clarification during admissions because of isolated but meaningful lapses described by families.

    Overall, Brookdale Midlothian offers many strengths that can make it an excellent fit for residents seeking an active, community-oriented environment with on-site services. However, prospective residents and families should conduct targeted due diligence: ask about current staffing ratios (including nights and memory-care), fall-prevention and overnight monitoring protocols, housekeeping schedules, medication-administration procedures, billing/pricing practices, and how activity schedules and notifications are handled. Reviewing recent state inspection results and speaking with current residents and family members can help clarify recent operational changes and whether management’s corrective actions have addressed the concerns noted by some families.

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    Location

    Map showing location of Brookdale Midlothian

    Brookdale Midlothian is located at 14016 Turnberry Ln, Midlothian, VA, 23113.

    About Brookdale Midlothian

    Brookdale Midlothian is a senior living community that offers different levels of care on one campus, so there's assisted living, independent living, memory care, skilled nursing, and continuing care retirement community services all in one place, which means someone can stay as their needs change. They've got staff on-site 24 hours a day along with licensed nurses always available, so if something happens, help's close by. Apartments sit on a single floor to make it easier to get around, and you can pick from studios, one-bedrooms, two-bedrooms, all with options like private bathrooms, walk-in closets, and patios or balconies, some furnished and some not, plus kitchenettes, emergency call systems, extra storage, and cable or satellite TV if you want it.

    The memory care area is designed with security and simple floor plans and is monitored to help adults with Alzheimer's or dementia stay safe from wandering. There's also person-centered care for daily needs like bathing, dressing, and medication. Brookdale Midlothian offers respite care for short stays, hospice for end-of-life support, and home health services, psychiatric services, and general counseling, so there's help for physical and mental health under one roof. Residents have access to skilled nursing when they need more help than assisted living gives.

    Common rooms, activity spaces, and private dining rooms are set up for social time, plus there's a big focus on daily programs, outings, special events, and signature programs to keep everyone involved and active. There's transportation for doctor visits or going out, and there are also patios, salon services, and pet-friendly policies so people can bring their animals. The environment has easy-to-navigate halls and calming paint colors to help residents feel comfortable. Security features include monitored entrances and exits and a 24-hour security system with staff always there to respond. Meals are served in the dining rooms and can be tailored to a resident's needs. Some apartments are already furnished, while others can be set up for people who want to bring their own things. Everyone's different, and the care at Brookdale Midlothian gets adjusted based on what each person needs as they age.

    About Brookdale

    Brookdale Midlothian is managed by Brookdale.

    Brookdale Senior Living Inc. (NYSE: BKD) is the largest senior living operator in the United States, managing over 640 communities with capacity for approximately 59,000 residents across 41 states and employing around 36,000 associates. Founded in 1978 and publicly traded since 2005, Brookdale solidified its market leadership through major acquisitions including American Retirement Corporation (2006) and Emeritus Senior Living (2014), making it the only national full-spectrum senior living company. Headquartered in Nashville, Tennessee, Brookdale has topped the American Seniors Housing Association's ASHA 50 list and Argentum's largest providers list for multiple consecutive years.

    The company's comprehensive care continuum includes independent living, assisted living, memory care, skilled nursing, and continuing care retirement communities (CCRCs). Brookdale's signature Clare Bridge program, developed over 30 years ago by dementia-care experts, provides specialized Alzheimer's and dementia care through two distinct levels: Clare Bridge communities for comprehensive memory support and the Clare Bridge Solace program for advanced-stage dementia residents. The program is recognized by the Alzheimer's Association® for incorporating evidence-based Dementia Care Practice Recommendations and features secure environments, enclosed courtyards, Daily Path programming with six structured activities daily, and the InTouch technology platform offering personalized brain-stimulating games and therapeutic content.

    Brookdale's holistic Optimum Life® wellness approach balances six dimensions—Purposeful, Physical, Emotional, Social, Spiritual, and Intellectual—implemented through signature programs including B-Fit (eight exercise class options), Brain Fit (mental fitness workouts), My Life Story (resident storytelling), EngagementPlus (interest-based connections), Growing Together (collaborative learning), and The Ageless Spirit (kindness and gratitude practices). The Embrace Family Partnership provides caregiver education and support for families of memory care residents.

    The company's Brookdale HealthPlus® care coordination model, winner of the 2024 Argentum Best of the Best Award placing it among the top 1% of operators, is a technology-enabled healthcare service featuring dedicated RN Care Managers who proactively manage residents' health, coordinate care transitions, and help prevent avoidable hospitalizations. Communities using HealthPlus report 78% fewer urgent care visits, 36% fewer hospitalizations, and 63% more completed annual wellness visits. The Personal Solutions program delivers hygiene products, medications, and daily necessities directly to residents' doors with discreet packaging and monthly billing convenience.

    Following a strategic divestiture of its home health and hospice operations to HCA Healthcare (completed December 2023), Brookdale now focuses exclusively on senior living operations while maintaining its position as the industry's largest operator, committed to its mission of enriching lives with compassion, respect, excellence, and integrity.

    People often ask...

    Brookdale Midlothian offers competitive pricing, with rates starting at a cost of $4,000 per month.

    Brookdale Midlothian offers assisted living and memory care.

    There are 38 photos of Brookdale Midlothian on Mirador.

    The full address for this community is 14016 Turnberry Ln, Midlothian, VA 23113.

    No, Brookdale Midlothian does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Virginia, the Department of Social Services licenses assisted living facilities and publishes the results of its routine and complaint inspections.

    License number32347
    Facility typeAssisted Living Facility
    License class1yr
    Capacity100 residents
    Care servedNon-ambulatory, Assisted Living, Special Care Un
    ExpiresJanuary 25th, 2027
    Special certificationNon-Ambulatory, Assisted Living, Special Care Un
    View the official license record

    Inspection Reports

    13

    Reports

    24

    Citations

    0

    Complaints

    4

    Years

    14 Jan 2026Inspection
    Investigated found that a written incident report was not submitted within 7 days after a major incident involving a resident injury requiring emergency care.
    • 22VAC40-73-(2)-70-C
    14 Jan 2026Inspection
    Found no deficiencies. The investigation did not support the allegation of non-compliance related to adults with serious cognitive impairments.
    14 Jan 2026Inspection
    Found no deficiencies. No violations were cited.
    14 Jan 2026Inspection
    Investigated a complaint alleging issues in resident care and related services. Found no deficiencies.
    01 Aug 2025Inspection
    Investigated a complaint and found a supervision deficiency in resident care, including an incident where a resident sustained skin tears after being grabbed roughly by a staff member who hit the resident in the back; the staff member resigned.
    • 22VAC40-73-(6)-460-D
    01 Aug 2025Inspection
    Found no deficiencies. The investigation concluded that the allegation of non-compliance could not be substantiated.
    04 Jun 2025Inspection
    Investigated care-related concerns and found deficiencies in resident monitoring rounds, assessment updates, and service plans; violations were cited.
    • 22VAC40-73-(8)-930-D
    • 22VAC40-73-(6)-440-H
    • 22VAC40-73-(6)-450-F
    24 Feb 2025Inspection
    Investigated the complaint; evidence did not support allegations of non-compliance.
    27 Jan 2025Inspection
    Identified multiple deficiencies in resident assessments, care planning, tuberculosis risk assessments for staff and residents, and rights reviews. A violation notice was issued.
    • 22VAC40-73-(6)-440-A
    • 22VAC40-73-(10)-1110-B
    • 22VAC40-73-(6)-450-F
    • 22VAC40-73-(3)-250-D
    • 22VAC40-73-(3)-250-D
    • 22VAC40-73-(3)-260-A
    • 22VAC40-73-(5)-320-B
    • 22VAC40-73-(6)-550-G
    10 Jan 2024Inspection
    Found deficiencies in care planning and assessment processes.
    • 22VAC40-73-(6)-450-A
    • 22VAC40-73-(6)-440-A
    • 22VAC40-73-(6)-450-F
    • 22VAC40-73-(10)-1110-B
    11 Dec 2023Inspection
    Investigated the complaint alleging non-compliance with resident care and related services; found no evidence of violations.
    27 Jun 2023Inspection
    Identified deficiencies in resident records and care planning, including missing TB risk assessments, unsigned or late service plans, and discharge documentation.
    • 22VAC40-73-(5)-320-A
    • 22VAC40-73-(5)-320-B
    • 22VAC40-73-(6)-720-A
    • 22VAC40-73-(6)-450-E
    • 22VAC40-73-(6)-450-C
    • 22VAC40-73-(10)-1100-C
    • 22VAC40-73-(5)-430-H-1
    20 Jun 2022Inspection
    Found no deficiencies. No violations cited.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Brookdale Midlothian. The information above has not been verified or approved by the owner or operator. For exact information, please contact Brookdale Midlothian directly. There is no cost for this service. We are compensated by the community you select.

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