Shalom Parkside

    1550 John Rolfe Pkwy, Richmond, VA 23238
    • Assisted Living
    • Memory Care

    Warm attentive staff, beautiful apartments

    I'm very happy with this community - Brigitta is a ray of sunshine and the staff (including dining and marketing) are consistently warm, attentive, and extremely helpful. The building and updated, spacious apartments are beautiful and clean with high ceilings; dining and events are excellent (risotto and crème brûlée noted), and the on-site rehab is a welcome plus - I'd recommend a Taste-and-Tour.

    Current/former resident
    Jul 2026

    Pricing

    Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.

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    Amenities

    Healthcare services

    • Activities of daily living assistance
    • Assistance with bathing
    • Assistance with dressing
    • Assistance with transfers
    • Medication management
    • Mental wellness program

    Healthcare staffing

    • 12-16 hour nursing
    • 24-hour call system
    • 24-hour supervision

    Meals and dining

    • Diabetes diet
    • Meal preparation and service
    • Restaurant-style dining
    • Special dietary restrictions

    Room

    • Air-conditioning
    • Cable
    • Fully furnished
    • Housekeeping and linen services
    • Kitchenettes
    • Private bathrooms
    • Telephone
    • Wifi

    Memory care community services

    • Mild cognitive impairment
    • Specialized memory care programming

    Transportation

    • Community operated transportation
    • Transportation arrangement
    • Transportation arrangement (non-medical)

    Common areas

    • Beauty salon
    • Computer center
    • Dining room
    • Fitness room
    • Gaming room
    • Garden
    • Outdoor space
    • Small library
    • Wellness center

    Community services

    • Concierge services
    • Fitness programs
    • Move-in coordination

    Activities

    • Community-sponsored activities
    • Planned day trips
    • Resident-run activities
    • Scheduled daily activities

    Reviews

    4.73·(11)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      4.5
    • Staff

      4.8
    • Meals

      4.4
    • Amenities

      4.3
    • Value

      4.7

    Pros

    • High-quality, varied dining
    • Attentive dining and marketing staff
    • Updated, spacious apartments with high ceilings
    • Clean, well-maintained interiors and pleasant-smelling common areas
    • Friendly, dedicated caregiving and administrative staff
    • On-site rehabilitation services
    • Engaging activities and event programming
    • Relaxed, comforting atmosphere
    • Supportive move-in assistance and follow-up tours

    Cons

    • Limited higher-acuity and memory-care services
    • Variable meal satisfaction

    Summary of reviews

    Overall impression: The facility is described as a well-maintained, attractive senior living community with strong emphasis on hospitality, events, and resident comfort. Comments highlight the building’s aesthetic qualities, updated apartments and spacious layouts, and a generally pleasant atmosphere. Many notes emphasize staff helpfulness and a welcoming environment, and multiple mentions indicate that residents and families would recommend the community.

    Care quality and services: Care-related feedback trends positive for assisted living and short-term rehabilitation. The presence of on-site rehab services was cited as a specific advantage, and staff assistance with move-in and initial settling-in was frequently highlighted. At the same time, the commentary suggests the community is best suited to residents who retain a degree of independence; families should confirm clinical capabilities if higher-acuity or specialized memory-care services are required.

    Staff and management: Staff interactions are described consistently as friendly, attentive and supportive. Administrative and marketing staff received positive mention for outreach and follow-up (including organized tours and events), and leadership was noted as helpful during transitions. Individual staff members were singled out for providing positive experiences, reflecting a staff culture that families perceive as engaged and responsive.

    Dining and foodservice: Dining is a prominent strength for many commenters — specific dishes and desserts were praised, and the dining area and event meals were described as appealing. Dining staff earned recognition for attentiveness. A minority of comments described food as merely adequate, indicating some variability in meal satisfaction; prospective residents may want to sample menus and inquire about menu rotation and accommodations for personal preferences.

    Activities and community life: The community appears to offer a robust activities calendar and event programming that residents enjoy, with social events and organized tastings mentioned positively. These elements contribute to the described relaxed, comforting atmosphere and support social engagement for residents.

    Facilities and environment: The physical plant receives strong positive feedback: updated accommodations, high ceilings, cleanliness, and an overall pleasant scent in common areas. Public spaces, dining areas, and apartment finishes were characterized as attractive and well cared-for.

    Notable patterns and guidance: Strengths center on hospitality, environment, engaged staff, and rehabilitation options. Primary limitations to verify during a visit are the facility’s suitability for residents with higher medical or memory-care needs and potential variability in daily meal experiences. Prospective residents and families should schedule a tour, sample the dining service, and discuss clinical capabilities and care-planning to ensure alignment with the resident’s functional and medical needs.

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    Location

    Map showing location of Shalom Parkside

    Shalom Parkside is located at 1550 John Rolfe Pkwy, Richmond, VA, 23238.

    About Shalom Parkside

    Shalom Parkside Senior Assisted Living Facility in Virginia offers assisted living services and memory care support in a modern, home-like environment. The building has 73 units, each with private bathrooms that include safety grab bars, seating benches, and handheld showerheads. There are several room options, like studios, suites, and deluxe apartments, all with air conditioning, cable, WiFi, and housekeeping. The first floor holds a state-of-the-art memory center designed for residents with Alzheimer's or dementia, and there's a sensory garden outside to help those with cognitive impairments feel calm and engaged. Residents get support with daily tasks like bathing, dressing, eating, and taking medicine, and the staff provides health monitoring around the clock with a 24-hour call system and part-time nursing support. There's a strong focus on safety and comfort, so residents can keep as much independence as possible while getting help when they need it.

    The community has several amenities aimed at helping residents stay active and social, including indoor common areas, a 5,000-square-foot multipurpose room with advanced electronics and a theater, a spa, fitness room, beauty parlor and barber shop, computer center, small library, and a wellness center. Outdoor spaces like terraces and the garden offer spots to relax. Residents can join in devotional activities, planned day trips, community-run events, and off-site outings to local restaurants and shops. The dining service offers restaurant-style meals, takes care of special diets like for diabetes, and provides catering and private dining for special occasions. Weekday dinner programs and guest meals are also available. Meals and snacks use quality ingredients, and laundry and linen services are included to make life easier.

    The facility has staff to help with medication, health care including diabetic and incontinence care, and support for non-ambulatory residents. On-site there are rehabilitative therapy services, counseling, and access to mental health professionals. Parkside Assisted Living, The Gardens Assisted Living, the Healthcare Center, and the Outpatient Rehabilitation Clinic work together to support residents' changing needs, which lets them age in place with continuity of care. The memory care units offer structured programs for residents with cognitive conditions, using both medical and holistic methods to help with memory loss, dementia, and Alzheimer's.

    Community engagement is a big focus, so residents have plenty of chances to build friendships, join activities, and stay involved. The front desk and concierge can help residents and visitors, and the facility arranges transportation for things like shopping and social outings, even providing non-medical rides. The community is well-reviewed, with positive feedback from residents and their families. Shalom Parkside supports seniors who want a secure, supportive place where they can live as independently as possible, continue growing, and enjoy each day surrounded by neighbors and friends. Respite stays are also available for those who need temporary care, and every resident receives a care plan tailored to their needs.

    People often ask...

    Shalom Parkside offers competitive pricing, with rates starting at a cost of $6,527 per month.

    Shalom Parkside offers assisted living and memory care.

    There are 23 photos of Shalom Parkside on Mirador.

    The full address for this community is 1550 John Rolfe Pkwy, Richmond, VA 23238.

    No, Shalom Parkside does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Virginia, the Department of Social Services licenses assisted living facilities and publishes the results of its routine and complaint inspections.

    License number49654
    Facility typeAssisted Living Facility
    License class2yr
    Capacity85 residents
    Care servedAssisted Living, Special Care Un
    ExpiresJune 27th, 2027
    Special certificationAssisted Living, Special Care Un
    View the official license record

    Inspection Reports

    13

    Reports

    6

    Citations

    0

    Complaints

    3

    Years

    21 May 2026Inspection
    Identified multiple deficiencies related to staff first aid/CPR certifications, annual training hours, cleanliness of furnishings, and missing signatures on resident plans.
    • 22VAC40-73-(3)-260-B
    • 22VAC40-73-(8)-870-A
    • 22VAC40-73-(3)-210-B
    • 22VAC40-73-(3)-260-A
    • 22VAC40-73-(6)-450-E
    20 Apr 2026Inspection
    Investigated a complaint and found that the site did not ensure residents' health, safety, and well-being. The incident on 3/19/26 involved resident #2 biting resident #1 on the head, causing a laceration.
    • 22VAC40-73-(6)-460-A
    20 Apr 2026Inspection
    Found no deficiencies. Allegations of non-compliance in staffing and resident care were not supported.
    20 May 2025Inspection
    Determined that no deficiencies were cited. No violations were found.
    12 May 2025Inspection
    Investigated the complaint and found no deficiencies.
    05 Dec 2024Inspection
    Investigated a complaint alleging issues in general provisions, personnel, staffing and supervision, and resident care; found no deficiencies.
    30 Oct 2024Inspection
    Investigated the complaint and found no deficiencies.
    23 May 2024Inspection
    Found no deficiencies.
    12 Mar 2024Inspection
    Investigated a complaint about resident care, personnel, staffing and general provisions. Found no deficiencies.
    12 Mar 2024Inspection
    Found no deficiencies.
    12 Mar 2024Inspection
    Investigated the complaint and found no deficiencies.
    08 Mar 2024Inspection
    Found no deficiencies.
    14 Dec 2023Inspection
    Found no deficiencies.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Shalom Parkside. The information above has not been verified or approved by the owner or operator. For exact information, please contact Shalom Parkside directly. There is no cost for this service. We are compensated by the community you select.

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