Parkway Adult Family Homecare

    330 10th Ave SW, Ephrata, WA 98823
    • Assisted Living

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    Reviews

    5.00·(10)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.5
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Kind, patient, compassionate, and attentive caregivers
    • Respectful, individualized support that helps residents feel safe and valued
    • Warm, family-like atmosphere
    • Clean, orderly, comfortable, and welcoming home
    • Home-cooked meals and generally healthy dining
    • Family communication that is open, responsive, and informative
    • Updates on medication changes and residents’ overall well-being
    • Attention to resident safety
    • Thoughtful support during outings and transitions

    Summary of reviews

    Families consistently describe Parkway Adult Family Home as providing compassionate, attentive care in a warm, home-like setting. Caregivers are praised for treating residents with kindness and respect, responding to individual needs, and helping residents feel comfortable and valued. One family also describes supportive care through the end of a resident’s life. Overall, the reviews convey strong family confidence in the care provided.

    The home is repeatedly characterized as clean, orderly, comfortable, and welcoming. Families appreciate its residential atmosphere and describe the residents as having a close-knit community. Safety is identified as a priority, and one family notes that staff are helpful in having a resident ready for frequent outings and greeting him warmly when he comes and goes.

    Dining feedback is positive but limited in detail. A family describes meals as mostly home-cooked and generally healthy, and another praises the meals prepared for residents. The reviews do not provide specific information about menus, dietary accommodations, or dining routines. They also offer little detail about organized activities, so the range and frequency of activities cannot be assessed from these accounts.

    Communication and management are notable strengths in the reviews. Families describe staff as approachable and responsive, with one specifically appreciating updates about medication changes and overall well-being. The owner, Poonam, is thanked for her involvement and dedication. Several reviewers recommend the home, including families who describe having waited for an opening or considered other local options. No recurring operational weaknesses are identified in the provided reviews.

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    Location

    Parkway Adult Family Homecare is located at 330 10th Ave SW, Ephrata, WA, 98823.

    People often ask...

    Parkway Adult Family Homecare offers assisted living.

    There are 8 photos of Parkway Adult Family Homecare on Mirador.

    The full address for this community is 330 10th Ave SW, Ephrata, WA 98823.

    No, Parkway Adult Family Homecare does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number755835
    StatusOp
    Facility typeAdult Family Home
    Capacity6 residents
    Special certificationMental Health, Dementia, Developmental Disabilities
    View the official license record

    Inspection Reports

    5

    Reports

    5

    Citations

    0

    Complaints

    3

    Years

    01 Sept 2026Enforcement Letters
    Imposed civil fines for multiple violations, including abuse reporting failures, failure to contact emergency services, involuntary seclusion, retaliation concerns, and medication system deficiencies.
    • WAC 388-76-10673(1)(a)(2)(a)(b)Abuse and Neglect
    • WAC 388-76-10250(1)(a)(b)(i)(ii)(iii)Medical emergencies — Contacting Emergency Medical Services — Required.
    • WAC 388-76-10665Involuntary Seclusion.
    • WAC 388-76-10975(1)(b)Remedies — Specific — Civil Penalties.
    • WAC 388-76-10430(1)(2)(d)Medication System.
    01 Jul 2026Inspection
    Found no deficiencies after a full inspection conducted on 2026-07-31.
    01 May 2026Inspection
    Found no deficiencies after completing the inspection.
    01 Jan 2025Inspection
    Investigated the provider’s operations and found no deficiencies.
    18 Jul 2023Inspection
    Found no deficiencies after a compliance review conducted on 07/18/2023.

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Parkway Adult Family Homecare. The information above has not been verified or approved by the owner or operator. For exact information, please contact Parkway Adult Family Homecare directly. There is no cost for this service. We are compensated by the community you select.

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