Helping Hands in Home Care Adult Family Home

    7451 Rd E.7 NE, Moses Lake, WA 98837
    • Assisted Living

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    Reviews

    5.00·(18)

    Overall rating

    1. 5
    2. 4
    3. 3
    4. 2
    5. 1
    • Care

      5.0
    • Staff

      5.0
    • Meals

      4.0
    • Amenities

      5.0
    • Value

      5.0

    Pros

    • Compassionate, attentive caregiving
    • Personalized care plans and one-on-one attention
    • Professional and loving staff
    • Home-like, welcoming atmosphere
    • Clean, well-maintained facility
    • Daily communication with photos and videos
    • Good medication communication
    • Engaging daily activities and entertainment
    • Varied meal options and attention to nutrition
    • Owner-accessible, hands-on management
    • Long-term care continuity
    • Strong resident comfort and improved health outcomes

    Cons

    • Limited capacity associated with small/family-run size
    • Potential constraints for specialized clinical or rehabilitative services
    • Dependence on owner-operated management model for operations
    • Activity programming breadth may be less than larger facilities
    • Operational variability during growth or expansion phases

    Summary of reviews

    The reviews portray Helping Hands in Home Care Adult Family Home as a small, family-run adult care home that emphasizes personalized, compassionate care. Families frequently describe staff as attentive and professional, highlighting individualized attention to daily needs (grooming, feeding, medication communication) and routine updates that include photos and videos. Several accounts link the facility's approach to measurable health improvements and increased resident well-being, indicating effective basic nursing oversight and supportive caregiving.

    Staffing and management are a clear strength in the reviewers' perception. The owner and named caregivers are described as accessible and actively involved in day-to-day care, and staff are characterized as warm, respectful, and willing to go beyond baseline duties. This hands-on management style contributes to a family-like environment and continuity of care; reviewers note both short-term positive changes (mood, engagement) and long-term placements spanning multiple years.

    Dining and activities receive consistent positive mention. Reviewers note varied meal options, attention to nutrition, and observable weight and health improvements where applicable. Activity programming includes daily social activities and entertainment (for example, televised sporting events), contributing to residents’ engagement and a home-like routine. Communication with families—daily updates with photos/videos—is repeatedly emphasized as a facilitator of trust and peace of mind.

    Facilities are described as clean, cozy, and well-maintained; cleanliness and comfort are recurring themes. At the same time, the facility's small, growing, family-operated profile suggests some operational trade-offs. Prospective families should consider that a smaller size can limit on-site specialized clinical or rehabilitative services and that the operation is closely tied to owner involvement. Growth-related changes may also produce occasional process variability as the home expands. Overall, the pattern across reviews is one of high satisfaction with personalized, compassionate care delivered in a clean, welcoming setting, balanced against typical limitations that accompany small, family-run adult care homes.

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    Location

    Helping Hands in Home Care Adult Family Home is located at 7451 Rd E.7 NE, Moses Lake, WA, 98837.

    About Helping Hands in Home Care Adult Family Home

    Helping Hands In Home Care Adult Family Home sits at 4451 Rd E7 in Moses Lake, Washington, and offers a home-like setting for up to 5 licensed residents. This place stays open 24 hours a day, every day, with staff always around to help seniors with daily needs and long-term care. Trained nurses and caregivers give attentive care to adults, especially those living with dementia, mental health needs, or developmental disabilities, making sure families can feel at ease. The home serves a wide mix of meals-Mexican, English, European, Russian, and Ukrainian food-and bakery sweets, prepared by a multilingual staff who speak English, Ukrainian, and Spanish. Each resident gets their own room and living area and the staff treats everyone here a bit like family, working to give compassionate care. Visiting hours go from 9:00am to 8:00pm, so friends and family can come by without feeling rushed. Helping Hands In Home Care Adult Family Home takes private pay and Medicaid residents but doesn't accept Medicare unless certified. The facility stays licensed and gets regular checks from state agencies. Costs range from about $3,020 to $4,341 a month, depending on care needs. As part of the MyAFH network and Helping Hands In Home Care LLC, the home supplies services like assisted living, in-home care, and memory care, all in a simple household setting. Residents can take part in daily activities suited to their interests or abilities. The home's family owned and operated, which often means staff care about building close relationships with both residents and their loved ones.

    People often ask...

    Helping Hands in Home Care Adult Family Home offers assisted living and board and care.

    The full address for this community is 7451 Rd E.7 NE, Moses Lake, WA 98837.

    No, Helping Hands in Home Care Adult Family Home does not offer respite care. Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.

    Safety & Compliance

    In Washington, the Department of Social & Health Services licenses assisted living and adult family homes, publishing inspection, investigation, and fire-safety reports.

    License number756404
    StatusOp
    Facility typeAdult Family Home
    Capacity5 residents
    Special certificationMental Health, Dementia, Developmental Disabilities
    View the official license record

    Inspection Reports

    2

    Reports

    3

    Citations

    0

    Complaints

    2

    Years

    01 Jan 2026Inspection
    Found deficiencies in tuberculosis testing and food safety practices during the visit. Records showed TB testing was not up to date for staff and residents, and food safety training and permits were not current.
    • WAC 388-76-10265Tuberculosis Testing Required
    • WAC 388-76-10415Food services
    17 May 2024Inspection
    Investigated and found that two staff did not have up-to-date criminal background check authorizations on file, indicating noncompliance with background-check requirements.
    • WAC 388-76-10165Background checks

    Disclaimer

    Mirador Living is not affiliated with the owner or operator(s) of Helping Hands in Home Care Adult Family Home. The information above has not been verified or approved by the owner or operator. For exact information, please contact Helping Hands in Home Care Adult Family Home directly. There is no cost for this service. We are compensated by the community you select.

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