I moved my mother here from out of state and she adjusted quickly - the staff genuinely care and made her feel at home. Care is amazing and the small, selective community means a positive, attentive team that reassured me during long-distance visits. I'd love a bit more outdoor time and more chances for family hugs during visits, but overall I'm very pleased.
Loved one of resident
Jul 2026
Pricing
Prices shown are estimates and subject to change. Contact your senior living advisor for current pricing.
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Amenities
Healthcare services
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Medication management
Mental wellness program
Healthcare staffing
24-hour call system
24-hour supervision
Meals and dining
Diabetes diet
Meal preparation and service
Special dietary restrictions
Room
Cable
Fully furnished
Housekeeping and linen services
Kitchenettes
Telephone
Wifi
Transportation
Transportation arrangement (medical)
Transportation to doctors appointments
Common areas
Beauty salon
Dining room
Garden
Outdoor space
Community services
Move-in coordination
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Reviews
5.00·(3)
Overall rating
5
4
3
2
1
Care
5.0
Staff
5.0
Meals
5.0
Amenities
5.0
Value
5.0
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Location
Valentine Personal Care Inc is located at 521 Davis Ave, Elkins, WV, 26241.
About Valentine Personal Care Inc
Valentine Personal Care Inc, also called Valentine Personal Care Home or Valentine Assisted Living, sits on 521 Davis Ave in Elkins, West Virginia, and is a small senior care community with room for up to six residents, and this place really covers a lot of ground for older adults because they offer assisted living services, memory care for those with Alzheimer's or dementia, skilled nursing and rehabilitation, independent living options, hospice and respite care, so you'll find that they kind of cover every base for people who need a little help and those who need full medical care. The owner, Denise Campbell, has more than 30 years in healthcare and four nursing degrees, so that leadership and experience run deep in how things work here.
Residents can get help with daily activities like bathing, dressing, hygiene, medication management, and transfers-including those who need two-person transfers-plus the staff is awake and available 24/7 if someone needs help day or night. Memory care programs bring music therapy, pet therapy, and memory activities, plus the staff prepares detailed care plans for each resident to make sure needs are met as those needs change. There's a strong focus on respect, love, and dignity here, and the aim is to make sure residents feel meaning, happiness, and joy every day, with special attention to personal wellness and independence.
The facility offers homemade meals three times a day, and they're able to adjust menus for special diets like diabetes or allergies if needed, so no one has to worry about what's on their plate if they have dietary needs, and snacks are always around too. Residents can eat in the community dining room with all-day dining options, and there's help available with housekeeping, laundry, and dry cleaning, making daily life easier and more comfortable.
You'll notice plenty of activities scheduled here, from bingo and crafts to board games, movie nights, and outdoor relaxation spaces like gardens and walking paths, plus a book room and specially-planned events, with a focus on keeping everyone moving and engaged. There are programs that invite volunteers and students in for visits, which helps keep things lively and lets residents make new connections. The facility has a hairdresser or salon, a jacuzzi, sauna or health room, and areas for games, with transportation and parking included for convenience, whether it's for doctor visits, errands, or trips to faith-based services.
The cozy living spaces are designed for relaxation and safety, as there's a 24-hour call system and supervision for everyone's well-being, and the setting itself is quiet and welcoming, set in a peaceful part of Elkins. Care options stretch from independent living with resort-style amenities-like no maintenance and plenty of social activities-to full personal care and long-term services, meaning folks who come here can settle in no matter how much or how little support they need, even if healing from surgery or hospital stays.
Valentine Personal Care Inc keeps a resident-first approach, with each person getting detailed care that meets their own requirements, and the staff makes it a point to offer secure and loving care around the clock, aiming for each resident to feel truly at home and supported in daily life.
People often ask...
Valentine Personal Care Inc offers competitive pricing, with rates starting at a cost of $4,276 per month.
Valentine Personal Care Inc offers independent living, assisted living, and board and care.
The full address for this community is 521 Davis Ave, Elkins, WV 26241.
No, Valentine Personal Care Inc does not offer respite care.
Respite care in assisted living communities provides temporary, short-term relief for primary caregivers by offering professional care for their loved ones. It allows individuals to stay in an assisted living community for a limited time, giving caregivers a break while ensuring residents receive necessary support and assistance with daily activities.
Safety & Compliance
In West Virginia, the Office of Health Facility Licensure & Certification licenses care facilities, conducting health and life-safety surveys, complaint investigations, and revisits.
License number
1821
Status
Active
Facility type
Assisted Living Residence
Capacity
20 residents
Licensee
THE STONEHAVEN HOME DBA VALENTINES ASSISTED LIVING, LLC
Investigated a complaint and found a failure to notify Adult Protective Services about an emergency.
—
22 May 2025Inspection
22 May 2025Inspection
Identified deficiencies in service plans, medication administration, laundry storage, and RN visit records.
—Assessment and Service Plans
W. Va. Code R. §§64-60-1, et seq.Medications and Treatments
—Laundry
—Limited and Intermittent Nursing Care
20 May 2025Life Safety
20 May 2025Life Safety
Found a mold-like substance in a bathroom cabinet, indicating maintenance deficiencies affecting safety and sanitation.
Type A—Maintenance and sanitation of interior and exterior living environment
06 Jan 2025Revisit
06 Jan 2025Revisit
Verified that a deficiency was corrected after reviewing the plan of correction and related evidence.
—
01 Oct 2024Revisit
01 Oct 2024Revisit
Cleared the deficiency after reviewing credible evidence provided in lieu of an onsite revisit.
—
28 Aug 2024Licensure
28 Aug 2024Licensure
Identified failures to monitor and document residents' conditions every eight hours for 24 hours after accidents or illness for three residents.
—Accident, Illness, and Major Incident Procedure
28 Aug 2024Life Safety
28 Aug 2024Life Safety
Found no deficiencies.
12 Oct 2023Licensure
12 Oct 2023Licensure
Identified deficiencies in medication administration oversight, resident records, and staff training, including missing CPR certifications, incomplete TB screening documentation, and delayed functional assessments.
W. Va. Code R. §§64-60-1, et seq.; Medication Administration and Performance of Health Maintenance Tasks by Approved Medication Assistive Personnel (AMAP) – includes 7.4.5 and 6.1.6Medication Administration and Performance of Health Maintenance Tasks by AMAP
—Resident information records
—Resident Death
W. Va. Code R. §§64-60-1, et seq.Employee Orientation and Training
W. Va. Code R. §§64-60-1, et seq.Employee Orientation and Training (Alzheimer's)
—Tuberculosis (TB) Screening for New Hires
—Assessment and Service Plans
11 Oct 2023Life Safety
11 Oct 2023Life Safety
Determined substantial compliance with state requirements following the annual review.
14 Nov 2022Revisit
14 Nov 2022Revisit
Corrected the citation following a credible evidence review.
19 Oct 2022Life Safety
19 Oct 2022Life Safety
Identified deficiencies for failing to keep interior clean and in good repair; rust-like substances were found on several air supply vents in multiple locations and confirmed by the Administrator.
—Interior and exterior cleanliness and repair
18 Oct 2022Licensure
18 Oct 2022Licensure
Investigated a failure to secure the required WV Board of Pharmacy Controlled Substance Permit; the permit was unavailable for review during the survey.
Type AW. Va. Code §16-5D-1 et seq.General Licensing Provisions
10 Nov 2021Inspection
10 Nov 2021Inspection
Found multiple deficiencies: medications were not consistently documented or administered by licensed staff or AMAPs with proper parameters, and policies, training, and night shift staffing were inadequate.
Type AW. Va. Code §16-50-1 et seq.; W. Va. Code R. 64-60-1 et seq.Medications and Treatments
Type AW. Va. Code §16-50-1 et seq.; W. Va. Code R. 64-60-1 et seq.Medications and Treatments
Type A3.10.4.aEmployee Orientation and Training
Type A3.10.4.aGeneral Administrative Requirements
Type A3.10.4.aStaffing Requirements
08 Nov 2021Life Safety
08 Nov 2021Life Safety
Found no deficiencies during the survey.
13 May 2021Revisit
13 May 2021Revisit
Completed a credible evidence review and corrected all citations.
19 Jan 2021Inspection
19 Jan 2021Inspection
Found deficiencies in infection control practices, including failing to keep residents six feet apart, incomplete daily cleaning and temperature documentation, and lack of formal COVID-19 policies and trainings.
—Infection control—physical distancing
—Cleaning and disinfection records
—Temperature monitoring records
—COVID-19 policies and staff training
05 Jan 2021Revisit
05 Jan 2021Revisit
Deficiencies corrected during the follow-up.
—
24 Nov 2020Revisit
24 Nov 2020Revisit
Observed sanitation and maintenance lapses inside the residence, including dirty refrigerator areas and unlabeled foods, plus missing weekly nursing notes for a resident with a wound.
—Cleaning and sanitation of interior spaces; maintenance for safe environment
—Weekly nursing notes; documentation of resident status
09 Sept 2020Inspection
09 Sept 2020Inspection
Identified deficiencies across activities documentation, medication administration, transfers, nursing care, and facility maintenance. The findings showed multiple gaps in compliance with state requirements.
E 423Activities
E 382Medications and Treatments
E 291Administrative Admission and Discharge
E 364Health Care Standards
E 381Medications and Treatments
E 389Medications – Refrigeration and Storage
E 450Physical Facilities
E 409Limited and Intermittent Nursing Care
09 Sept 2020Life Safety
09 Sept 2020Life Safety
Found no deficiencies cited.
03 May 2020Revisit
03 May 2020Revisit
Investigated the allegation. Found no deficiencies.
19 Jan 2020Revisit
19 Jan 2020Revisit
Identified privacy breach from an open resident record on a computer screen and unlabelled packaged cheese lacking item name and date.
—Confidentiality and privacy of resident records
—Food safety and labeling
19 Aug 2019Revisit
19 Aug 2019Revisit
Concluded that all deficiencies were cleared after the follow-up visit.
17 Jul 2019Inspection
17 Jul 2019Inspection
Identified deficiencies in staffing training records, pre-employment screening, medication administration oversight, activity programming, and resident weight documentation.
64CSR14-5.4.c.Staffing Requirements
64CSR14-5.6.a.Personnel Records
64CSR14-7.4.a.Health Care Standards
64CSR14-8.2.a.-c.Activities
64CSR14-9.1.d.Dietary Services
17 Jul 2019Life Safety
17 Jul 2019Life Safety
Found no deficiencies cited during the July 17, 2019 annual licensure survey.
08 Jan 2019Complaint
08 Jan 2019Complaint
Investigated the complaint and found no deficiencies.
18 Sept 2018Licensure
18 Sept 2018Licensure
Found no deficiencies cited after the survey.
10 Sept 2018Life Safety
10 Sept 2018Life Safety
Found no deficiencies.
02 Nov 2017Revisit
02 Nov 2017Revisit
Investigated the complaint and cited two deficiencies; follow-up showed correction of one deficiency.
—
—
02 Nov 2017Licensure
02 Nov 2017Licensure
Found no deficiencies.
13 Sept 2017Complaint
13 Sept 2017Complaint
Identified failures to update service plans after significant changes for residents. Also found unsafe storage of hazardous cleaning products due to a broken lock.
64CSR14-7.3.d.Health Care Standards
64CSR14-7.3.d.Health Care Standards
64CSR14-11.6.c.Physical Facilities
11 Sept 2017Life Safety
11 Sept 2017Life Safety
Cited missing recent fire marshal inspection and several maintenance issues affecting safety and cleanliness.
Type A64CSR14-10.1.a.Fire Safety
d64CSR14-11.1.d.Physical Facilities
01 Nov 2016Life Safety
01 Nov 2016Life Safety
Identified deficiencies in interior maintenance and cleanliness, including damaged light covers, a dirty kitchen exhaust grille, and missed monthly fire extinguisher checks.
64CSR14-11.1.d.Physical Facilities
07 Sept 2016Life Safety
07 Sept 2016Life Safety
Identified deficiencies in interior maintenance, including broken and missing light covers, a dirty kitchen exhaust grille, and missing monthly fire extinguisher checks.
64CSR14-11.1.d.Keep interior and exterior clean and in good repair
24 Aug 2016Licensure
24 Aug 2016Licensure
Completed the annual licensure survey process conducted August 22-24, 2016.
13 Oct 2015Life Safety
13 Oct 2015Life Safety
Identified deficiencies in maintenance and laundry practices, including a missing nurse call light cover and improper storage of soiled laundry with clean linens.
Type B64CSR14-11.1.b.Physical Facilities
Type B64CSR14-11.6.b.Physical Facilities
05 Aug 2015Licensure
05 Aug 2015Licensure
Found no deficiencies.
02 Dec 2014Revisit
02 Dec 2014Revisit
Found no deficiencies. The survey occurred on September 23-24, 2014.
24 Sept 2014Licensure
24 Sept 2014Licensure
Investigated multiple deficiencies in supervision, medication administration by unlicensed staff, post-illness monitoring, release of belongings after death, and food safety practices.
64CSR14-5.4.hStaffing Requirements
64CSR14-7.4.aHealth Care Standards
64CSR14-7.5.cHealth Care Standards
64CSR14-7.7.cHealth Care Standards
64CSR14-9.1.iDietary Services
22 Sept 2014Revisit
22 Sept 2014Revisit
Investigated a complaint and found no deficiencies.
16 Sept 2014Life Safety
16 Sept 2014Life Safety
Found deficiencies in annual disaster preparedness review, interior and exterior facility maintenance, and hot water temperature management. Observed no documented annual review with signature and date, several repair needs, and temperatures exceeding limits.
64CSR14-10.2.e.Disaster & Emergency Preparedness
64CSR14-11.1.d.Physical Facilities
64CSR14-11.5.b.Physical Facilities
03 Jun 2014Complaint
03 Jun 2014Complaint
Investigated an allegation of neglect related to a risky transfer with a Hoyer lift that injured a resident, and found failures in documenting and investigating the incident and in maintaining physician orders.
64CSR14-6.2.b.Resident Rights
64CSR14-6.2.d.Resident Rights
64CSR14-7.4.b.Health Care Standards
14 Nov 2013Revisit
14 Nov 2013Revisit
Found no deficiencies.
13 Nov 2013Complaint
13 Nov 2013Complaint
Investigated allegations of abuse and improper restraints and found multiple deficiencies, including inappropriate restraint use, failure to report abuse to authorities, and care plan gaps.
64CSR14-6.2.b.Resident Rights
64CSR14-6.2.c.Resident Rights
64CSR14-7.3.d.Health Care Standards
64CSR14-7.5.d.Health Care Standards
64CSR14-7.5.d.Health Care Standards
28 Aug 2013Licensure
28 Aug 2013Licensure
Found failures to notify physicians after changes in resident condition and to obtain/admit and monthly weights for residents.
64CSR14-7.5.dHealth Care Standards
64CSR14-9.1.dDietary Services
22 Jul 2013Life Safety
22 Jul 2013Life Safety
Found no deficiencies during the annual licensure survey.
26 Nov 2012Life Safety
26 Nov 2012Life Safety
Corrected deficiencies identified earlier after a follow-up visit.
—
20 Nov 2012Revisit
20 Nov 2012Revisit
Deficiencies corrected on follow-up.
—
26 Sept 2012Life Safety
26 Sept 2012Life Safety
Found deficiencies in employee training records and fire safety training, and in maintenance and cleanliness of the interior and exterior.
Type A64CSR14-5.5.a.Employee Orientation and Training
Type B64CSR14-5.5.b.Employee Orientation and Training
d64CSR14-11.1.d.Physical Facilities
20 Sept 2012Licensure
20 Sept 2012Licensure
Found multiple deficiencies including failure to submit central abuse registry checks and nurse aide registry checks before hiring; numerous medication administration and record-keeping problems by unlicensed staff; inadequate staff training; and unsafe storage of controlled substances and hazardous materials.
64CSR14-5.1.gGeneral Administrative Requirements
64CSR14-5.2.cMaintain accurate records and reports
64CSR14-5.5.cEmployee Orientation and Training
64CSR14-7.4.aHealth Care Standards
64CSR14-7.4.jHealth Care Standards - Schedule II drugs storage
64CSR14-11.6.cPhysical Facilities
08 Nov 2011Life Safety
08 Nov 2011Life Safety
Found no deficiencies during the annual licensure survey.
26 Oct 2011Complaint
26 Oct 2011Complaint
Found no deficiencies after investigating the complaint.
05 Oct 2011Licensure
05 Oct 2011Licensure
Found no deficiencies cited during the licensure survey conducted on October 3 and October 5, 2011.
15 Dec 2010Revisit
15 Dec 2010Revisit
Found no deficiencies cited during the initial licensure survey and the first follow-up.
13 Oct 2010Life Safety
13 Oct 2010Life Safety
Investigated an allegation and identified deficiencies.
—
05 Oct 2010Licensure
05 Oct 2010Licensure
Found deficiencies in wound care by unlicensed personnel and lapses in infection control, including sharps disposal and shared bathroom supplies.
W. Va. Code § 16-5O-1 et seq.; Division of Health rule, Medication Administration by Unlicensed Personnel, 64CSR60Health Care Standards
64CSR14-7.4.m; Health Care StandardsInfection control
07 Oct 2009Life Safety
07 Oct 2009Life Safety
Identified environmental deficiencies during the initial survey, with a follow-up showing no deficiencies.
—
—
29 Sept 2009Licensure
29 Sept 2009Licensure
Investigated and found no deficiencies.
17 Aug 2009Life Safety
17 Aug 2009Life Safety
Observed hot water temperatures exceeded allowed ranges at multiple fixtures, resulting in deficiencies for temperature control.
64CSR14-11.5.b.Physical Facilities
64CSR14-11.5.c.Physical Facilities
03 Sept 2008Licensure
03 Sept 2008Licensure
Found no deficiencies.
20 Aug 2008Life Safety
20 Aug 2008Life Safety
Identified no deficiencies during the annual licensure survey.
07 Jul 2008Complaint
07 Jul 2008Complaint
Investigated the complaint and found no deficiencies.
29 Nov 2007Revisit
29 Nov 2007Revisit
Investigated a follow-up to the prior survey and noted change in census during the follow-up.
23 Oct 2007Life Safety
23 Oct 2007Life Safety
Cited an environmental deficiency that was corrected on follow-up.
—
19 Sept 2007Licensure
19 Sept 2007Licensure
Identified deficiencies in staff training for special care needs, including diabetes management and therapeutic diets.
64CSR14-5.5.a.Employee Orientation and Training
16 Aug 2007Life Safety
16 Aug 2007Life Safety
Found domestic hot water temperatures fluctuating between 127 and 130 degrees Fahrenheit, exceeding the 120-degree limit.
64CSR14-11.5.c.Physical Facilities
16 Nov 2006Life Safety
16 Nov 2006Life Safety
Concluded that deficiencies were corrected after the first environmental follow-up.
—
06 Sept 2006Licensure
06 Sept 2006Licensure
Found no deficiencies.
14 Aug 2006Life Safety
14 Aug 2006Life Safety
Inspected and found deficiencies in disaster preparedness rehearsal, sanitation and electrical safety practices, and the call system across resident areas.
64CSR14-10.2.g.Disaster & Emergency Preparedness
64CSR14-11.1.b.Physical Facilities
64CSR14-11.1.i.Call bells
29 Nov 2005Revisit
29 Nov 2005Revisit
Found no deficiencies.
24 Oct 2005Life Safety
24 Oct 2005Life Safety
Verified the deficiency identified was corrected on follow-up.
—
13 Oct 2005Licensure
13 Oct 2005Licensure
Investigated and found deficiencies in treatment and medication administration by unlicensed personnel, with inappropriate wound care and unverified med administration contributing to skin injuries.
64CSR14-7.4.a.HEALTH CARE STANDARDS
24 Aug 2005Life Safety
24 Aug 2005Life Safety
Identified deficiencies related to cleanliness, facility maintenance, and safe drug storage, including noisy or nonfunctional exhaust fans, missing grills and covers, and medications not stored securely.
64CSR14-11.1.d.Interior and exterior cleanliness and maintenance
64CSR14-11.6.c.Locked storage for drugs and hazardous materials
15 Sept 2004Licensure
15 Sept 2004Licensure
Investigated compliance and found no deficiencies.
02 Sept 2004Life Safety
02 Sept 2004Life Safety
Found deficiencies in physical facilities affecting accessibility and safety, including doors, turning space, ramp conditions, and bathing facility adequacy.
Type A64CSR14-11.1.a.Lever door hardware for accessible bathroom
64CSR14-11.1.a.Backdoor opening force
64CSR14-11.1.k.Storage for linens
64CSR14-11.1.k.Handicapped toilet access and turning radius
64CSR14-11.1.a.Accessible route and ramp conditions
64CSR14-11.3.a.1-2.Toilet and bathing facilities ratio
17 Sept 2003Inspection
17 Sept 2003Inspection
Identified deficiencies included improper staffing records, restraints used without proper authorization, and inadequate resident care planning and medication administration practices.
64CSR14-5.4.c.STAFFING REQUIREMENTS
64CSR14-6.2.b.RESIDENT RIGHTS
64CSR14-7.3.c.HEALTH CARE STANDARDS
64CSR14-7.3.d.HEALTH CARE STANDARDS
64CSR14-7.4.a.HEALTH CARE STANDARDS
64CSR14-7.4.b.HEALTH CARE STANDARDS
07 Aug 2003Life Safety
07 Aug 2003Life Safety
Found failures to conduct an annual disaster drill with all staff and multiple safety-related deficiencies in doors, handrails, and fixtures.
64CSR14-10.3.2Disaster Training & Rehearsal
64CSR14-11.3.14PHYSICAL FACILITIES & EQUIPMENT
09 Sept 2002Life Safety
09 Sept 2002Life Safety
Found accessibility deficiencies in multiple areas including door hardware, grab bars, shower design and turning space, parking, and exterior handrails.
Identified absence of handrails on the outside ramp.
—Handrails required on ramps and stairs
29 Nov 2001Life Safety
29 Nov 2001Life Safety
Identified multiple deficiencies in disaster preparedness, including missing plan review date/signature, mismatch between the emergency menu and a three-day supply, incomplete disaster drill participation, and absence of written transfer procedures.
64CSR14-10.2.8Disaster Plan Review and Signature
64CSR14-10.2.11Emergency Menu and 3-Day Supply
64CSR14-10.3.2Disaster Training & Rehearsal
64CSR14-10.2.6Written Procedures for Transferring Residents
03 Oct 2001Licensure
03 Oct 2001Licensure
Identified deficiencies in medication administration by unlicensed personnel, record falsification on MARs, unsafe hot water temperatures, and unlocked toxic materials storage.
64CSR14-7.4.1Medication Administration
64CSR14-11.8.4Water Supply
64CSR14-11.9.8Laundry and Linens
17 Jan 2001Life Safety
17 Jan 2001Life Safety
Found multiple deficiencies in disaster planning, training, and emergency food supply. The plan was not reviewed or signed, food supplies did not match the emergency menu, staff disaster rehearsals were incomplete, and procedures for transferring residents were not finalized.
64CSR14-10.2.8Disaster Plan
64CSR14-10.2.11Disaster Plan - Emergency Food & Menu
64CSR14-10.3.2Disaster Training & Rehearsal
64CSR14-10.2.6Disaster Plan - Transferring Residents
Disclaimer
Mirador Living is not affiliated with the owner or operator(s) of Valentine Personal Care Inc. The information above has not been verified or approved by the owner or operator. For exact information, please contact Valentine Personal Care Inc directly. There is no cost for this service. We are compensated by the community you select.
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